Title: Holiday Inn Guadalajara Expo by IHG Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=12114&destination=Zapopan%2C+Jalisco%2C+Mexico&selected=25470&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Holiday Inn Guadalajara Expo by IHG Enjoy authentic Mexican cuisine at two on-site restaurants, steps from Plaza del Sol, with a garden, gym, and pool for downtime. ## Photo gallery for Holiday Inn Guadalajara Expo by IHG ![Garden - Holiday Inn Guadalajara Expo by IHG (Zapopan)](https://images.trvl-media.com/lodging/1000000/30000/25500/25470/1953bf50.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Holiday Inn Guadalajara Expo by IHG (Zapopan)](https://images.trvl-media.com/lodging/1000000/30000/25500/25470/abaff8e4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 restaurants, breakfast, lunch, dinner served; Mexican cuisine - Holiday Inn Guadalajara Expo by IHG (Zapopan)](https://images.trvl-media.com/lodging/1000000/30000/25500/25470/986f8f84.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fitness facility - Holiday Inn Guadalajara Expo by IHG (Zapopan)](https://images.trvl-media.com/lodging/1000000/30000/25500/25470/0fad81df.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool - Holiday Inn Guadalajara Expo by IHG (Zapopan)](https://images.trvl-media.com/lodging/1000000/30000/25500/25470/acf4c2a4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Holiday Inn Guadalajara Expo is near Plaza del Sol, offering two restaurants with authentic Mexican dishes. Enjoy a peaceful garden, well-equipped gym, and refreshing outdoor pool. Helpful staff and free WiFi make it ideal for relaxation and city adventures. ## Reviews 8.2 Very good ## Popular amenities - Free Wi-Fi - Restaurant - Air-conditioning - Gym £59 includes taxes & fees 29 Mar - 30 Mar ## Room options ### Check availability for these dates Tonight [Mar 27 - Mar 28](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=25470&PinnedHotelID=25470&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=25470&PinnedHotelID=25470&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 28 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=25470&PinnedHotelID=25470&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=25470&PinnedHotelID=25470&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 27 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=25470&PinnedHotelID=25470&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=25470&PinnedHotelID=25470&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=25470&PinnedHotelID=25470&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=25470&PinnedHotelID=25470&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 16 of 16 rooms ### View all photos for Standard Room, 2 Queen Beds, City View (High Floor) ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/30000/25500/25470/6b4546cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, City View (High Floor) 8.0 Very good 6 reviews - City view - 538 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Suite, 1 Bedroom, City View ![Suite, 1 Bedroom, City View | In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/30000/25500/25470/8b2e4a6e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, City View - City view - 538 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Suite, 1 Bedroom ![Suite, 1 Bedroom | In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/30000/25500/25470/85d4fdbe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom 9.4 Exceptional 3 reviews - 850 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Standard Room, 1 King Bed ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/30000/25500/25470/8c407b45.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 7.8 Good 11 reviews - 538 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Room ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/30000/25500/25470/84536860.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room - 538 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed OR 1 King Bed ### View all photos for Premium Room ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/30000/25500/25470/8c407b45.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room 10.0 Exceptional 1 review - City view - 538 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed OR 1 King Bed ### View all photos for Standard Room, 1 King Bed, Pool Access, Pool View ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/30000/25500/25470/9b8ca98a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Pool Access, Pool View 7.0 Good 2 reviews - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 King Bed, Pool View ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/30000/25500/25470/9b8ca98a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Pool View - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 2 Double Beds, Accessible ![Room amenity](https://images.trvl-media.com/lodging/1000000/30000/25500/25470/710cb81f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds, Accessible - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Standard Room, 2 Double Beds, Pool Access, Pool View ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/30000/25500/25470/6b4546cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds, Pool Access, Pool View - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Standard Room, 2 Double Beds, Pool View ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/30000/25500/25470/6b4546cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds, Pool View - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Standard Room, 2 Double Beds, Balcony, Pool View ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/30000/25500/25470/6b4546cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds, Balcony, Pool View - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Standard Room, 2 Queen Beds, Accessible ![Room amenity](https://images.trvl-media.com/lodging/1000000/30000/25500/25470/710cb81f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Accessible 10.0 Exceptional 1 review - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Standard Room, 1 King Bed, Balcony, Pool View ![Standard Room, 1 King Bed, Balcony, Pool View | In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/30000/25500/25470/0a17b630.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Balcony, Pool View 9.0 Wonderful 15 reviews - 538 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 King Bed, City View (High Floor) ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/30000/25500/25470/8c407b45.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, City View (High Floor) 8.0 Very good 2 reviews - City view - 538 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 2 Queen Beds ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/30000/25500/25470/6b4546cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds 8.2 Very good 19 reviews - 538 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/5000000/4300000/4297400/4297366/48852cbd.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Riu Plaza Guadalajara Zona Expo - Pool - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 4,259 reviews £103 includes taxes & fees 31 Mar - 1 Apr [](https://www.expedia.co.uk/Guadalajara-Hotels-Hotel-Riu-Plaza-Guadalajara.h4297366.Hotel-Information?chkin=2026-3-31&chkout=2026-4-1&rm1=a2®ionId=1295&destination=Guadalajara (and vicinity)&destType=MARKET&latLong=20.67702,-103.34703&searchId=f4ee12fd-150a-44e6-8951-5eb12b1d060c&top_cur=GBP) Ad ![Reception](https://images.trvl-media.com/lodging/71000000/70610000/70608400/70608321/002d80de.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Gumont Guadalajara López Mateos - 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Pool - Parking included - Free Wi-Fi - Restaurant 9.4 Exceptional 1,000 reviews £137 includes taxes & fees 23 Apr - 24 Apr [](https://www.expedia.co.uk/Guadalajara-Hotels-Quinta-Real-Guadalajara.h7745.Hotel-Information?chkin=2026-4-23&chkout=2026-4-24&rm1=a2®ionId=1295&destination=Guadalajara (and vicinity)&destType=MARKET&latLong=20.67702,-103.34703&searchId=f4ee12fd-150a-44e6-8951-5eb12b1d060c&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FGuadalajara-Hotels-Holiday-Inn-Guadalajara-Expo.h25470.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FGuadalajara-Hotels-Holiday-Inn-Guadalajara-Expo.h25470.Hotel-Information) ## About the area Located in Zona Expo, a neighbourhood in Zapopan, Holiday Inn Guadalajara Expo by IHG is in the entertainment district. Travellers who have shopping on the agenda can visit Plaza del Sol and Plaza La Perla Shopping Center, while those looking for another kind of activity may want to explore Guadalajara Country Club. Looking to enjoy an event or a match? See what's going on at Jalisco Stadium or Akron Stadium. Spend some time exploring the area's activities, including golfing. [Visit our Zapopan travel guide](https://www.expedia.co.uk/Zapopan.dx12114) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.64538%2C-103.40733&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=wxsV5SeJPM_R4Y9hL6diXRqtUso=) Lopez Mateos No. 2500, on the corner of Mariano Otero, Zapopan, JAL, 45050 ### What's nearby - ![Plaza Del Sol Town Square and Tower Clock in Downtown San Miguel near Cruise Ship Port in Cozumel Mexico, Yucatan Peninsula](https://images.trvl-media.com/place/6250417/3b93d304-89d8-4e61-9cf0-49e7ced68939.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Plaza del Sol 10 min walk \- 0.6 miles - ![Guadalajara_ExpoGuadalajara_6075748_4](https://images.trvl-media.com/place/6075748/23a2416f-1991-4812-98ef-4344e7233c9a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Expo Guadalajara 3 min drive \- 1.7 miles - Majestic Casino 3 min walk \- 0.2 miles - Galleries Theater 5 min walk \- 0.3 miles - World Trade Center 3 min drive \- 1.7 miles ### Getting around - Isla Raza Station 4 min drive - Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) 46 min drive ### Restaurants - Pipiolo Carnes Asadas 2 min walk - Sushi Factory 6 min walk - Popeyes Louisiana Kitchen 6 min walk - Kaneishi 6 min walk - Smash Town 6 min walk ## About this property ### Holiday Inn Guadalajara Expo by IHG Hotel near Plaza del Sol Located close to Expo Guadalajara and Plaza La Perla Shopping Center, Holiday Inn Guadalajara Expo by IHG provides a garden, a hair salon and dry cleaning/laundry services. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Mexican cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym. You'll also enjoy the following perks during your stay: - An outdoor pool - Buffet breakfast (surcharge), valet parking (surcharge) and tour/ticket information - A porter/bellboy, luggage storage and concierge services - A vending machine, free newspapers and a front desk safe - Guest reviews say great things about the helpful staff Room features All 122 rooms include comforts such as air conditioning, in addition to perks such as free WiFi and safes. Other amenities include: - Free infant beds and free extra beds - Bathrooms with showers and free toiletries - LCD TVs with cable channels - Coffee/tea makers, daily housekeeping and desks ## Similar properties ![Free daily self-service breakfast ](https://images.trvl-media.com/lodging/12000000/11650000/11647100/11647072/7cfcb16e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Garden Guadalajara Expo Zona Expo - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 7.8 Good 1,221 reviews £64 includes taxes & fees 28 Mar - 29 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=11647072&PinnedHotelID=11647072&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/2000000/1530000/1527400/1527379/28883781.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### City Express Plus by Marriott Guadalajara Expo Zona Expo - Breakfast included - Parking included - Free Wi-Fi - Restaurant 8.4 Very good 912 reviews £69 includes taxes & fees 28 Mar - 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Restaurant La Fuente ### Things to do - Gym - Outdoor pool ### Family friendly - Free rollaway/extra bed - In-room cot - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 1 square foot of conference space - 17 meeting rooms - Business centre ### Outdoors - Garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Lift - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 9 floors - Ballroom - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot - Free rollaway/extra bed ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - LCD TV with cable channels ### Food and drink - Coffee/tea maker - Free bottled water - Limited room service ### More - Air conditioning - Connecting rooms available - Desk - Free weekday newspapers - Iron/ironing board - Safe - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Free rollaway/extra beds! Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately MXN 425 per person - Uncovered self-parking fee: MXN 60 per night - Valet parking fee: MXN 60 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher and a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Crowne Plaza Guadalajara Crowne Plaza Hotel Guadalajara Guadalajara Crowne Plaza Crowne Plaza Guadalajara Hotel Guadalajara Holiday Inn Guadalajara Expo Holiday Guadalajara Expo ## Frequently asked questions ### Does Holiday Inn Guadalajara Expo by IHG have a pool? ### How much does it cost to stay at Holiday Inn Guadalajara Expo by IHG? ### Is Holiday Inn Guadalajara Expo by IHG pet-friendly? ### How much is parking at Holiday Inn Guadalajara Expo by IHG? ### What time is check-in at Holiday Inn Guadalajara Expo by IHG? ### What time is check-out at Holiday Inn Guadalajara Expo by IHG? ### Where is Holiday Inn Guadalajara Expo by IHG located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Holiday Inn Guadalajara Expo by IHG Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 8.8 Location ### 8.4 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 471 8 - Good 288 6 - Okay 120 4 - Poor 71 2 - Terrible 50 ## Reviews Verified ### 10/10 Excellent #### Brett 17 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Clean, room really nice breakfast and a good location ##### Brett Stayed 4 nights in Nov 2025 Verified ### 10/10 Excellent #### hoang 13 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The locations was great. ##### hoang Stayed 4 nights in Nov 2025 Verified ### 6/10 Okay #### Syed 4 Dec 2025 Bathroom shower drain was 90% plugged, shower towels were hard. Staff was very friendly, professional and courteous ##### Syed Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Anthony 18 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything about the property was beautiful! The pool is very nice and the trees was a scenes out of a movie ##### Anthony Stayed 7 nights in Mar 2025 Verified ### 8/10 Good #### Luis 12 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everybody was very nice, however you need to keep an eye on the waiter at the restaurant in the night shift. ##### Luis Stayed 2 nights in Apr 2025 Verified ### 10/10 Excellent #### Verified traveller 10 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Holiday Inn Expo The hotel is wonderful it’s very clean and I got very spacious room to enjoy the washroom has a lot space and was clean that I get you to enjoy showering there Excellent service overall ##### Verified traveller Stayed 2 nights in Jun 2024 Verified ### 8/10 Good #### Douglas 12 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel, beds and sheets were fabulous. The hotel is renovating, some areas are a little tired. Staff was very nice. Kind of midtown near the expo center. ##### Douglas Stayed 3 nights in Jul 2024 Verified ### 8/10 Good #### Antonio 6 Aug 2024 Liked: Cleanliness There is two buildings, the old and the new one. I stayed in the old one, it is fine. Close to the pool area which is nice. ##### Antonio Stayed 5 nights in Jul 2024 Verified ### 8/10 Good #### JIN WOO 24 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities When I entered the room, there was a faint smell of cigarette smoke. Maybe it's because the building was built a long time ago. The breakfast buffet was nice because the people working there were friendly. The swimming pool is also pretty. There was a red mark on the bed sheet. Looks little dirty. ##### JIN WOO Stayed 2 nights in Feb 2025 Verified ### 8/10 Good #### Cesar 31 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Room comfort #### Good but AC not working The air conditioning was working well. At night it was betweeen 25 to 27 Celsius. Very uncomfortable to sleep. Other than that it was good. ##### Cesar Stayed 2 nights in Dec 2024 Verified ### 10/10 Excellent #### Sergio 3 Jan 2026 Liked: Cleanliness, staff & service, property conditions & facilities . ##### Sergio Stayed 3 nights in Dec 2025 Verified ### 10/10 Excellent #### Jeff 2 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room/bed/pillows were very comfortable. The pool itself is too small for swimming lengths, but the pool area is really pleasant. The area has lots of restaurant options and shopping. Staff at the hotel is nice, breakfast is very good but other restaurant is just so-so. ##### Jeff Stayed 7 nights in Sep 2025 Verified ### 10/10 Excellent #### Javier Padilla 22 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All was ok Bye ##### Javier Padilla Stayed 3 nights in Oct 2025 Verified ### 6/10 Okay #### Glenn 6 Nov 2025 Liked: Staff & service, amenities The hotel was mostly clean with a helpful front desk. The area around the pool is beautiful. The dinner dining/bar area is nicely appointed, but the large screen TVs compromises the idea of fine dining. The separate breakfast area is bright and airy and provides a nice buffet. Both eating areas are staffed with friendly and helpful waiters. All that said, the hotel is not the old Crown Plaza of yore, which was cleaner, more richly staffed, and had a generally brighter feel. The hotel now shows signs of being run down and not adequately cared for. ##### Glenn Stayed 6 nights in Oct 2025 Verified ### 10/10 Excellent #### JORGE EDGAR 24 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Excelente ##### JORGE EDGAR Stayed 1 night in Apr 2025 Verified ### 8/10 Good #### Racso 7 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### Racso Stayed 1 night in Sep 2025 Verified ### 10/10 Excellent #### Javier Eduardo 26 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ##### Javier Eduardo Stayed 1 night in Feb 2025 Verified ### 10/10 Excellent #### Juan 6 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ok ##### Juan Stayed 4 nights in Jul 2025 Verified ### 10/10 Excellent #### Nancy 8 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities It is a good value for the price. I stay there often. ##### Nancy Stayed 1 night in Oct 2023 Verified ### 8/10 Good #### Leticia 4 Apr 2023 Liked: Staff & service, property conditions & facilities Disliked: Cleanliness Having a place for medium size reunions and place to stay in the same spot was really nice But need a better supervision on cleanliness of the bathroom and smell on the rooms ##### Leticia Stayed 1 night in Mar 2023 Verified ### 10/10 Excellent #### Rachel 26 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very clean the only thing they didn’t have a refrigerator ##### Rachel Stayed 1 night in Jan 2025 Verified ### 10/10 Excellent #### Oscar Manuel 10 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Thanks ##### Oscar Manuel Stayed 1 night in Nov 2024 Verified ### 10/10 Excellent #### Erika 25 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities Genial ##### Erika Stayed 4 nights in Mar 2024 Verified ### 10/10 Excellent #### Ernesto 29 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Just should be eliminated the carpet ##### Ernesto Stayed 4 nights in Mar 2025 Verified ### 2/10 Terrible #### Martha Elena 30 Apr 2025 Liked: Room comfort Disliked: Staff & service #### Not coming back Disappointing experience due to the night general manager's rude and unprofessional behavior. He treated staff poorly and was disrespectful to guests. Not someone who should be in hospitality. ##### Martha Elena Stayed 5 nights in Apr 2025 ---