Mystique St Lucia by Royalton

Photo gallery for Mystique St Lucia by Royalton

Primary image
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
Outdoor pool, open 8:00 AM to 6:00 PM, free pool cabanas, pool umbrellas

Overview of Mystique St Lucia by Royalton

VIP Access

Mystique St Lucia by Royalton

4.0 star property

4.1/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Social distancing
Map
Reduit Beach, Gros Islet

Explore the area

  • Popular LocationReduit Beach1 min walk
  • Popular LocationCastries Waterworks Forest Reserve23 min drive
  • Popular LocationMarigot Bay46 min drive
  • AirportVieux Fort (UVF-Hewanorra Intl.)93 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Gros Islet

Located in Gros Islet, Mystique St Lucia by Royalton is in the entertainment district and on the beach. Saint Joseph the Worker Catholic Church and Cathedral Basilica of the Immaculate Conception are notable landmarks, and the area's natural beauty can be seen at Reduit Beach and Pigeon Island National Park. Don't miss out on a visit to Splash Island Water Park Saint Lucia. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as ziplining in the area.

What's nearby

  • Reduit Beach - 1 min walk
  • Splash Island Water Park Saint Lucia - 4 min walk
  • Friday Night Street Party - 11 min drive
  • Castries Waterworks Forest Reserve - 23 min drive
  • Marigot Bay - 46 min drive

Getting around

  • Vieux Fort (UVF-Hewanorra Intl.) - 93 min drive

Restaurants

  • Spinnaker's Restaurant & Bar - 3 min walk
  • Jacques Waterfront Dining - 3 min walk
  • Wingz &Tingz - 6 min walk
  • Pizza! Pizza! - 6 min walk
  • Keebees - 7 min walk

About this property

Mystique St Lucia by Royalton

Beach spa retreat, walking distance from Reduit Beach
Catch some rays at the beach or spend the day relaxing at Mystique St Lucia by Royalton's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.
Mystique St Lucia by Royalton offers 95 accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, complimentary toiletries and hairdryers.

This Gros Islet resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the resort include an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 3 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All-inclusive details

All-inclusive room rates at Mystique St Lucia by Royalton are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages spoken

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: USD 25 for adults and USD 15 for children
  • 3 restaurants
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Room service available

Restaurants on site

  • L'Epicure Restaurant
  • Mahi's Beach Restaurant
  • The Mistral
  • Le Mirage
  • Chic

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free pool cabanas
  • Garden
  • Pool sunloungers
  • Pool umbrellas

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:30 PM
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 25 for adults and USD 15 for children (approximately)
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The use of drones is not permitted at this property.

We should mention

Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Royal Rex Resorts
Royal Rex Resorts Gros Islet
Royal Rex Resorts Hotel
Royal Rex Resorts Hotel Gros Islet
Royal By Rex Hotel Castries
Royal By Rex Resorts St. Lucia/Gros Islet
Royal St Lucian
Mystique Royal St. Lucia Resort Gros Islet
Mystique Royal St. Lucia Gros Islet
Mystique Royal St Lucia Gros
Mystique Royal St. Lucia
Mystique Royal St. Lucia Resort Spa
Mystique St Lucia by Royalton Resort
Mystique St Lucia by Royalton Gros Islet
Mystique St Lucia by Royalton Resort Gros Islet

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 195 out of 430 reviews
5 - Excellent 45%
Rating 4 - Good. 139 out of 430 reviews
4 - Good 32%
Rating 3 - Okay. 48 out of 430 reviews
3 - Okay 11%
Rating 2 - Poor. 22 out of 430 reviews
2 - Poor 5%
Rating 1 - Terrible. 26 out of 430 reviews
1 - Terrible 6%

4.4/5

Cleanliness

4.3/5

Staff & service

3.7/5

Amenities

3.9/5

Property conditions & facilities

3.7/5

Eco-friendliness

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The swimming pool area was clean and sanitized the rooms were spacious the bedding had a lump in the middle of the bed but after speaking to the front desk was fixed. The Wifi was spotty and I guess depending on the area you're located your Internet will work mines didn't in my room. The room service closed at 6pm so you had no choice but to to the buffet in which the buffet selection could have been better. The live entertainment was awesome. Also so of the activities on the itinerary didn't happen.
Stayed 4 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful experience at the Mystique. The staff was very professional, friendly and fun. They had positive energy and catered to whatever I needed. My only recommendation would be more variety in food options, especially breakfast. But overall, I enjoyed this resort very much.
Stayed 4 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and its proximity to the beaches were awesome. The food was excellent. A female cook at breakfast buffet remembered how I liked extra feta cheese on my egg omelet. DJ Webster/Webby gave me a free white souvenier shirt (thank you!) for having won the 80's music trivia by the pool. Such fun! We also won the corn hole and married couples contests. We met several friendly folks from U.K. countries. Love the Welsh accent! The staff was approachable and friendly; they kept the whole place neat and clean. Our rooms were cleaned daily. Dirty towels were replaced. The ocean view from our hotel balcony was fantastic, day or night. Definitely worth seeing this property!!! Well worth the money.
Stayed 8 nights in Nov 2021

4/5 Good

Liked: Cleanliness, staff & service
My stay here was phenomenal. My room view was just breath taking. Even though this resort was small they had lots of food choices and the staff was unbelievably friendly! Locals on the beach were also very very nice. I’m so glad I picked this location. Also if you would like to get a massage Marika is the girl to go to!!!! Thank you everyone at mystique for making my birthday special, especially Nigel, Chef Earl, Chef Lisa, Trina and Terry!!! You guys are awesome.
Stayed 5 nights in Jun 2022

1/5 Terrible

Business traveller
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
$300 was stolen from my purse, in my hotel room the day after I got to the hotel. As soon as I realized the money was missing, I made a report to the front desk. This was my 2nd night at the hotel. The staff seemed unbothered by the situation. I had to be constantly following up with the front desk to find out what was happening. When I was finally spoke to the Duty Manager, who came with the Security Officer the night before to take my statement, he asked, 'So no one spoke to you?' Who else should have spoken to me, I have no clue. I did say he was the Duty Manager? He said they did there investigation and there's nothing they can do. Mind you this is a 6:43 p.m., and I check out at 7:15 a.m. the next morning. I said to the Duty Manager that I can account for and have all my receipts for everything paid for since leaving my country up to that point, so the money didn't magic out of my purse. I knew how much cash I had and $300 was missing. He proceeded to ask if I was sure I didn't misplace the money and if I am asking that the money be taken from the staff's pay. And then the most unbelievable question of them all, if I wanted them, the hotel, the call the Police. WHAT?! I spent 3 nights at this hotel on company business and was unable to sleep well for the last 2 nights, feeling very uneasy and unsafe. In all my travels, I have never experienced a situation like this and the level of unprofessionalism. This hotel will not see me or anyone from my company again.
Stayed 3 nights in May 2022