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Overview of Bay Gardens Hotel

Photo gallery

Featured image
Beach nearby, white sand, free beach shuttle
3 outdoor pools
3 outdoor pools
Water park
VIP Access

Bay Gardens Hotel

3 out of 5

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationReduit Beach9 min walk
    Popular LocationRodney Bay Marina16 min walk
    AirportCastries (SLU-George F. L. Charles)18 min drive
    Popular LocationMarigot Bay40 min drive

Choose dates to view prices

Superior Room King

5/5 guest room rating
  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

Croton Standard King

No guest room rating
  • 144 sq ft
  • Sleeps 2
  • 1 King Bed

Two Bedroom Croton Suite

4.4/5 guest room rating
  • 75 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Superior Room Double

4.4/5 guest room rating
  • 364 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room King

4.5/5 guest room rating
  • 242 sq ft
  • Sleeps 2
  • 1 King Bed

Jr. Executive Suite

4.5/5 guest room rating
  • 392 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

One Bedroom Croton Suite

No guest room rating
  • 672 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Croton Superior Double

No guest room rating
  • 364 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room Double

4.2/5 guest room rating
  • 236 sq ft
  • Sleeps 4
  • 2 Double Beds

About this area

Gros Islet

Bay Gardens Hotel is located near the beach and in an area with good shopping. While the natural beauty of Reduit Beach and Vigie Beach can be enjoyed by anyone, those looking for an activity can explore Rodney Bay Marina. Looking to enjoy an event or a game while in town? See what's going on at Daren Sammy Cricket Ground, or consider a night out at Friday Night Street Party. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with ziplining and mountain biking.
Popular Location

What's nearby

  • Reduit Beach - 9 min walk
  • Rodney Bay Marina - 16 min walk
  • Splash Island Water Park Saint Lucia - 17 min walk
  • Friday Night Street Party - 6 min drive
  • Marigot Bay - 40 min drive

Getting around

  • Vieux Fort (UVF-Hewanorra Intl.) - 1 min drive

Restaurants

  • Spices — 1 min walk
  • Blue Monkey Cafe - 4 min walk
  • Felly Belly - 4 min walk
  • Big Chef - 5 min walk
  • Pizza! Pizza! - 8 min walk

About this property

Bay Gardens Hotel

3-star hotel near the beach
Jump on Bay Gardens Hotel's free shuttle to the beach or relax by one of the hotel's 3 outdoor swimming pools. All 87 rooms offer free WiFi, room service and TVs with cable channels. Premium bedding, coffee makers and ceiling fans are among the other amenities available to guests.
Bay Gardens Hotel offers 87 forms of air-conditioned accommodation which are accessible via exterior corridors, and features a safe and coffee/tea makers. Beds feature premium bedding. Premium cable televisions are provided.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 outdoor swimming pools are on site along with a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

All-inclusive details

All-inclusive room rates at Bay Gardens Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and beverages included
Room service during certain hours
Meals and beverages at companion properties

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Pilates
Water fitness

Entertainment

On-site entertainment and activities
On-site live performances

Awards and affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle
  • Free beach shuttle
  • Free theme park shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:00 AM: USD 20 for adults and USD 11 for children
  • All buffet and à la carte meals, snacks and beverages included
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Manager's reception (select days)
  • Room service available

Things to do

  • 24-hour fitness centre
  • 3 outdoor pools

Family friendly

  • 3 outdoor pools
  • Free area shuttle
  • Free theme park shuttle
  • In-room childcare (surcharge)
  • Laundry facilities

Conveniences

  • Front-desk safe
  • Gift shop/newsstand
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English

Business services

  • Business centre
  • Computer station
  • Conference centre (2153 square feet of space)
  • A meeting room

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • TV channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in from 4 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property offers health screenings for COVID-19 onsite for a surcharge.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: USD 3.00 per person, per night for adults; USD 1.50 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 20 for adults and USD 11 for children (approximately)
  • Airport shuttle fee: USD 90 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Bay Gardens
Bay Gardens Gros Islet
Bay Gardens Hotel
Bay Gardens Hotel Gros Islet
Bay Gardens Castries
Hotel Bay Gardens
Bay Gardens Hotel St. Lucia/Gros Islet
Bay Gardens Hotel Hotel
Bay Gardens Hotel Gros Islet
Bay Gardens Hotel Hotel Gros Islet

Frequently asked questions

4.2
Very good
Rating 5 - Excellent. 253 out of 649 reviews
5 - Excellent 39%
Rating 4 - Good. 293 out of 649 reviews
4 - Good 45%
Rating 3 - Okay. 76 out of 649 reviews
3 - Okay 12%
Rating 2 - Poor. 19 out of 649 reviews
2 - Poor 3%
Rating 1 - Terrible. 8 out of 649 reviews
1 - Terrible 1%

4.3/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was SO nice and kind! We stayed in the hotel but a short shuttle ride took us to the resort and the beach. We rode the shuttle after breakfast to the beach and stayed there until after dinner. We purchased the all inclusive package which worked out great especially with Covid closures.
Stayed 5 nights in Mar 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff good wi fi even though restrictions were in place there was a shuttel service to the beach and cerified taxi drivers booked through hotel ..lively swimmunv pools comfortable rooms ..grsat stay
Stayed 3 nights in Feb 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Jan 2021

3/5 Okay

Liked: Staff & service, amenities
Stayed 7 nights in Jan 2021

5/5 Excellent

Stayed 1 night in Jan 2021