Bay Gardens Hotel

Photo gallery for Bay Gardens Hotel

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3 outdoor pools
3 outdoor pools
Water park
View from room

Overview of Bay Gardens Hotel

VIP Access

Bay Gardens Hotel

3.0 star property

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
Reduit Beach Avenue, Rodney Bay Village, Gros Islet

Explore the area

  • Popular LocationReduit Beach9 min walk
  • Popular LocationRodney Bay Marina15 min walk
  • Popular LocationMarigot Bay44 min drive
  • AirportVieux Fort (UVF-Hewanorra Intl.)92 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Gros Islet

Bay Gardens Hotel is located near the beach and in an area with good shopping. Rodney Bay Marina and Friday Night Street Party are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Splash Island Water Park Saint Lucia and Rodney Bay Aquatic Centre. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with ziplining and mountain biking.

What's nearby

  • Reduit Beach - 9 min walk
  • Rodney Bay Marina - 15 min walk
  • Splash Island Water Park Saint Lucia - 17 min walk
  • Friday Night Street Party - 8 min drive
  • Marigot Bay - 44 min drive

Getting around

  • Vieux Fort (UVF-Hewanorra Intl.) - 92 min drive

Restaurants

  • Blue Monkey Cafe - 4 min walk
  • Felly Belly - 4 min walk
  • Big Chef - 5 min walk
  • Keebees - 6 min walk
  • Pizza! Pizza! - 8 min walk

About this property

Bay Gardens Hotel

3-star hotel near the beach
Jump on Bay Gardens Hotel's free shuttle to the beach or relax by one of the hotel's 3 outdoor swimming pools.
Bay Gardens Hotel offers 87 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Beds feature premium bedding. Premium cable televisions are provided.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 outdoor swimming pools are on site along with a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

All-inclusive details

All-inclusive room rates at Bay Gardens Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and beverages included
Room service during certain hours
Meals and beverages at companion properties

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Pilates
Water fitness

Entertainment

On-site entertainment and activities
On-site live performances

Awards and affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages spoken

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle
  • Free beach shuttle
  • Free theme park shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:00 AM: USD 20 for adults and USD 11 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Manager's reception (select days)
  • Room service available

Restaurants on site

  • Spices

Things to do

  • 24-hour fitness centre
  • 3 outdoor pools

Family friendly

  • 3 outdoor pools
  • Free area shuttle
  • Free theme park shuttle
  • In-room childcare (surcharge)
  • Laundry facilities

Conveniences

  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (2153 square feet of space)
  • A meeting room

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination

Entertainment

  • TV channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express checkout

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property offers health screenings for COVID-19 onsite for a surcharge.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: USD 0.00 per person, per night for adults; USD 3.00 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 20 for adults and USD 11 for children (approximately)
  • Airport shuttle fee: USD 90 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Bay Gardens
Bay Gardens Gros Islet
Bay Gardens Hotel
Bay Gardens Hotel Gros Islet
Bay Gardens Castries
Hotel Bay Gardens
Bay Gardens Hotel St. Lucia/Gros Islet

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 322 out of 796 reviews
5 - Excellent 40%
Rating 4 - Good. 339 out of 796 reviews
4 - Good 43%
Rating 3 - Okay. 95 out of 796 reviews
3 - Okay 12%
Rating 2 - Poor. 28 out of 796 reviews
2 - Poor 4%
Rating 1 - Terrible. 12 out of 796 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

4.0/5

Eco-friendliness

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really had a great time!!! Hotel - clean Comfortable bed Food- Excellent
Stayed 4 nights in Jun 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property was a great family friendly establishment. There was construction going on right outside our room for more than half the time we were there which sucked. The room was clean and up to date and offered a full kitchen and the air conditioning worked excellent. The shuttle service was also great.
Stayed 4 nights in Jun 2022

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in process started out rocky because our room was not ready when we arrived after check-in time. We were offered our welcome drink and lunch for the wait. When we finally arrived to our room. One of the rooms smelled musty. The front desk made sure to have someone come right away to wipe down the room. The 2 bedroom is very spacious and great for families with children. The staff was amazing. So accommodating and just trying to make everything right. My son celebrated his birthday and the cake I ordered was delicious. They even made him a banner and put balloons on his bed. He was so surprised. The food and drinks were good and when you do all inclusive you can eat at all locations. Overall great trip and thank you staff of Bay gardens for making our trip special. note- it’s about an hour and half from the airport.
Stayed 4 nights in Jun 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would return. Clean and convenient amenities. I did request two beds on my reservation but got one. No effort was made to accommodate my request.
Stayed 5 nights in Jun 2022