Ratings based on 175 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
86% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.6 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Couples
by Raymond from Melbourne

Noisy

Posted 17-May-2015 on Hotels
Our room was nothing like the photo's while reviewing hotel.com it was disappointing lacking in amenities eg microwave,the room was next to the highway traffic noise was a bit of a problem, a problem as to the parking the car little space in of front of unit. The unit was clean the beds comfortable the price would be right for what we got
5 out of 5
Recommended
for Everyone
by A verified traveller

Fantastic hotel, delicious food and superb staff.

Posted 10-May-2015
We read the reviews and decided to book a night for our stop in Greymouth. The stay at reception was very nice. Our room was conveniently located on the first floor and by the laundry. We drop of our luggage and were amazed of the cleanliness of our room. We got our wifi codes upon arrival and enjoyed a delicious dinner at the hotel. All the staff was great, they treated us like royalty at the restaurant. A girl from Malasya took care of us and she was amazing. Our good experience didn't finish there. We met Rhonda who was at the bar and just loved her. She was so good with the kids, so sweet and fun to have around. We were very happy to have chosen to stay here and fortunate to meet such great people. We had questions about what to do and the staff at reception gave us all the information we needed and helped us choose what best fit for our family. We didn't use the pool but hopefully we will in another visit.
4 out of 5
Recommended
for Couples
by Keith

This traveller left a rating score only Posted 29-Apr-2015 on Hotels
4 out of 5
Recommended
for Business Travellers
by Liz from Christchurch

Ashley Hotel stay

Posted 07-Apr-2015 on Hotels
The staff were very friendly and helpful. Thank you I enjoyed my stay and wouldn't hesitate to recommend it to others. My room was well equipped and very clean with a pleasant décor.
5 out of 5
Recommended
for Everyone
by A verified traveller from invercargill

Lovely hotel

Posted 10-Mar-2015
Pros: Friendly helpful staff child friendly
Location: Close to town
Came up for a wedding along with 5 other couples who all stayed at this hotel staff extremly helpful and friendly, children and some adults enjoyed the swimming pool and spa, free wi fi and no problems when needing more, would recommend this to anyone going to greymouth
3 out of 5
Recommended
for Everyone
by A verified traveller from Auckland NZ

One night stay

Posted 08-Mar-2015
Pros: Presentation was good and very friendly staff.
Cons: communication from the staff after heavy rain the toilet, shower and hand basin wouldn't empty. after we told them they said it always does this.
accommodation all right but restaurant let it down. Waited 1hr for dinner after ordering then they got one meal wrong. They gave us a free drink each then gave us a free meal for there mistake. Vegetables were cold when they arrived.
4 out of 5
Recommended
for Couples
by A verified traveller

Nice hotel for a short stay

Posted 08-Mar-2015 on Hotels
Nice looking hotel from outside. Reception area was pretty nice as well and reception staff were friendly. Room was also pretty nice although the main-door made a lot of noise while closing it. Location will be an issue if you don't have a car. City Center is not close enough for walking.
4 out of 5
by James from New Zealand - Christchurch

Posted 16-Feb-2015 on Wotif
Location: Close to everything
Facilities: Above average; Value: Affordable; Service: Professional; Cleanliness: Faultless;
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 03-Feb-2015
Spa was great, only $11.00 taxi to town. Great staff.
4 out of 5
Recommended
for Couples
by Louisa from Adelaide

Fine, comfortable

Posted 28-Jan-2015 on Hotels
Only stayed one night but was clean, comfortable and modern. Reception staff could have been friendlier.