2 outdoor pools, pool umbrellas, pool loungers
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Reviews of Hersonissos Village Hotel & Bungalows - All inclusive

4 out of 5
Hersonissos Village Hotel & Bungalows - All inclusive
Limin, Hersonissos, Crete Island

Reviews

7.8

Good

Rating 10 - Excellent. 7 out of 47 reviews" "
Rating 8 - Good. 29 out of 47 reviews" "
Rating 6 - Okay. 8 out of 47 reviews" "
Rating 4 - Poor. 2 out of 47 reviews" "
Rating 2 - Terrible. 1 out of 47 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Matthew

Disliked: Property conditions & facilities
Stayed 10 nights in Aug 2023

6/10 Okay

Victoria

Liked: Cleanliness
Disliked: Staff & service
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 4 nights in May 2019

8/10 Good

Alli, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel but ...
Nice hotel and staff were friendly and helpful. If you have mobility issues don't pick this hotel as lots of steps up and down and their shuttle service to the beach and town is limited. I use crutches and found it a struggle to get around and felt trapped in a pretty prison. My room was spotless and serviced every day as was the hotel.
Stayed 7 nights in Oct 2018

4/10 Poor

Keren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not 4 star basic 2 tops!
My Partner and I travel a lot and we booked this hotel as it was a good price for all inclusive. We went to a friends wedding was the reason for our trip. Firstly the good - the location is lovely with good views of the coast, the pool area is nice, lunch and snacks ( rolls and fruit and salad ) by the pool are also ok,but unfortunately that is about it. The Negative - the reception staff were not welcoming and quite awkward, wanted various e nails of proof of booking even though we had references and wanted it e mailed to them. We had a ground floor room with no view ( wasn’t a major problem for us as was only here for one week but was advertised as 4 star and being so high on the hill half expected a good view ) the bath has a massive crack in it which the receptionist said “I know about this one” that took two days for them to change our room. Again no view. When we went to go to the wedding we putting £50 inside unopened card as a gift only to find £40 inside then my girlfriend found £20 missing from her purse. We informed reception but didn’t expect anything to come of it it was purely informative for their own knowledge. The bathroom floor floods with raw sewage from drain if you have a bath, be warned it stinks! Breakfast is awful we ate out every morning and we are easily pleased with egg and toast but had no toaster! Cold water for three days in shower. And check out no customer service just took the key from us! Be warned don’t stay here!
Stayed 7 nights in Sep 2018

6/10 Okay

Jonathan, Israel

Disliked: Cleanliness, room comfort
So-so experience
The hotel located on a hill within ~20 min of up and down walking distance to village center and beach (there's shuttle service very few times a day). So we used to rent a car to feel independent, also close to facility area is boring after few days' stay. All inclusive programm was completely unnecessary, kids refused to eat most of dishes as it was fat and not tasty, number of free drinks was limited, most of the time we had main meal outside. The pool is small and almost no shadysides arround. The towel is on your own, if you take a one from the room, staff will make you troubles to exchange afterwards. In room small fridge, weak conditioner and hard bads. No shampo and other toiletries. Wi-Fi coverage is poor, the signal is strong enough only in reception area which was far away from our bungalow. Few good points: There's a very good sea view, hotel staff is very nice, prices are reasonable, short drive to waterparks.
Stayed 7 nights in Jul 2016

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views
Staff were friendly and helpful. Seating area for evenings is too small for number of guests. Also, getting drinks can take a while as they turn off the self service pumps from 6pm.
Stayed 2 nights in Jul 2017

8/10 Good

Dominic &Charan, uk

Liked: Cleanliness, staff & service
Nice Veiw short walk to beach
We spent 10 days at this hotel It was ok the beer was watery and coffee weak Beer cups where very thin small plastic cups But I have too say the food was very good plenty of choice at breakfast and evening meals There was also a buffet lunch which was also good. The room was basic but was kept clean every day Beds where a bit hard The staff where very friendly and helpful When we arrived we where showed our room Then given a list of times for meals . It sits on a large plot but on the last day we found a different pool I feel the staff should have showed us all the facility's when we arrived . There seemed to be lots of german guests Maybe this was why But if you book have a good look around the complex when you arrive . Any questions you have the staff will help they are very helpful Lastly the broadband is Rubbish I upgraded my broadband paying 20 euros but it was still Rubbish But the Veiw from the complex is the best Hope this helps Thanks Dominic

10/10 Excellent

Julie, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a fantastic time there !
I spent 4 days there and I had a fantastic time!! I was on my own and first of all, I'd like to say how all staff is nice and smiley!! It really does make a difference. The receptionists are extremely nice and a particular thank you to Chrisoula who was answering all my questions, even the most stupid ones and who was giving me advice on what to do around. Also, shout out to Harris and Le Maître d'Hotel (I believe George) who were so kind and funny. The hotel is on a hill so you get magnificent views. There are some shuttles back and forth city/beach but I didn't use them since I liked walking around and discover by myself - which I suggest to everyone by the way. You can access the beach withing 10 minutes walk. The room was clean, very nice and I had a lovely balcony. My room relatively small but it is not a shoebox either. There was room service every day too. The swimming-pools were very nice and I always found a mat. If you enjoy nice views, then, you can easily spend a day by the swimmng pool. The food was really lovely. It was varied and there was food for anyone: whether you enjoy proteins, carbs, vegetables etc, you'd find happiness for your stomach. The waiters were all so nice but shout out to Alvaro who always had the biggest smile on his face.
The reception.
Balcony of my room.
View from the swimming-pool (using a fish-eye lens)
View from the reception. #1
Response from Markos Pratsinakis on 2 Sept 2016
Dear Julie, It’s a great pleasure for us to hear that you had a wonderful time during your recent holidays in our hotel, and that your thought to transmit your remarks to our attention is mostly appreciated. We hope to have the privilege to welcome in our hotel again for a future holiday in Hersonissos Village Hotel.

6/10 Okay

Jonathan, IL

Liked: Cleanliness, staff & service
Disliked: Room comfort
Far away to be 4-stars hotel
The hotel located on a hill within ~20 min of up and down walking distance to village center and beach (there's shuttle service very few times a day). So we used to rent a car to feel independent, also close to facility area is boring after few days' stay. All inclusive programm was completely unnecessary, kids refused to eat most of dishes as it was fat and not tasty, number of free drinks was limited, most of the time we had main meal outside. The pool is small and almost no shadysides arround. The towel is on your own, if you take a one from the room, staff will make you a troubles to exchange afterwards. In room small fridge, weak conditioner and hard bads. No shampo and other toiletries. Wi-Fi coverage is poor, the signal is strong enough only in reception area which was far away from our bungalow. Few good points: There's a very good sea view and hotel staff is very nice.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Beach not far away and a shuttle bus.
Great time. Also it's a smoking resort. Advertised as no smoking resort.

10/10 Excellent

Justina, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Had amazing experience! Staff very friendly and helpful. Stayed in room with sea view! Dream holidays! Million thanks!
Room view

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, wonderful view
Really enjoyed our stay here. We did ask for a different room when we first got there as original room was a bit dark with small balcony and no view. The room we did get had a wonderful view.

8/10 Good

Kris

Y
Stayed 6 nights in Apr 2024

8/10 Good

Aïta

Travelled with partner
Liked: Staff & service, amenities
Hôtel très typique. Le personnel est très serviable et Anna qui est à l'accueil est très arrangeante et sympathique.
Stayed 7 nights in Oct 2023

8/10 Good

Hanna

Travelled with family
Liked: Cleanliness, staff & service, amenities
Henkilökunta oli todella ystävällistä. Hotellin alue on kaunis ja hyvin hoidettu. Liikuntapaikat; tenniskenttä ja minigolf olivat aika huonossa kunnossa. Kävelymatka hersonissoksen keskustasta ylös hotellille oli aika rankka. Ruoka oli hyvää ja monipuolista.
Stayed 7 nights in May 2023

10/10 Excellent

Cliff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trevligt ställe med en fin utsikt över havet. Maten var ok
Stayed 1 night in Apr 2023

8/10 Good

Diego

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Struttura molto bella esternamente, con panorama fantastico! Cucina molto deludente. Personale disponibile e cordiale.
Stayed 4 nights in Aug 2022

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great hotel but the beds are from hell
Allt var bra förutom sängarna som var så hårda som stenar. Inte direkt 4-stjärnor avseende den delen. Utsikten var magisk och poolområdet jättebra. Middagsmatsalen såg ut som en skolmatsal. Kan behöva en inredare akut. Vi åt middagarna ute. Lunch och frukost var bra. Men vill du sova i komfort - välj ett annat hotell.
Stayed 7 nights in Aug 2022

8/10 Good

Franck

Travelled with family and small children
Liked: Cleanliness, staff & service
Un hôtel très joli, très propre. Une piscine très agréable avec une magnifique vue. L'hôtel est cependant un peu isolé et une voiture est nécessaire pour visiter des sites. La plage en contrebas est très petite. Le personnel est d'une extrême gentillesse, toujours présent et voulant aider les clients. C'est vraiment un plus. Dernier défaut, la connexion Wi-Fi n'est pas bonne.
Stayed 1 night in Jul 2022

6/10 Okay

Satu

Stayed 4 nights in Jul 2022

8/10 Good

Christoph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundlich, toller Pool, tolle Aussicht
Stayed 5 nights in Jun 2022

6/10 Okay

Patrick

Liked: Staff & service
Stayed 7 nights in Jun 2022

8/10 Good

Terry, Hersonissos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vista mozzafiato, posizione vicina alla spiaggia e anche al centro, troppe poche corse il servizio navetta. Cucina internazionale discreta. Camera grande con balcone a vista, villaggio molto bello con tanto verde.
Stayed 5 nights in Aug 2019

8/10 Good

Aikaterini

Liked: Cleanliness, staff & service
Δεν είχε καθόλου κοκτεΐλς στο all inclusive menu. There were not included coctails for all inclusive clients :(
Stayed 2 nights in Aug 2019

8/10 Good

Kurt

Liked: Cleanliness, staff & service
Gutes Familienhotel mit Schönheitsfehler
Das Hotel ist für Familien sehr gut geeignet. Der Strand ist in ca. 7 Gehminuten erreichbar. Das Hotel steht auf einer Anhöhe, diese ergibt eine wunderschöne Aussicht auf die Meeresbucht und das Städtchen Mirsa. Essen, Pool und andere Annehmlichkeiten sind Gut. Gute Essen, nicht nur internationales auch nationales Essen. Rezeption Mitarbeiter sind sehr hilfsbereit und mehrsprachig. Negativ Punkt war, dass das Hotel die Reservation der Liegestühle mit Badetüchern verbietet aber es trotzdem gemacht wird. Es wird auch nicht kontrolliert was sehr nervig war. Leute die den Pool benutzen wollten, hatten keinen Platz mehr, dafür waren Badetücher den ganzen Tag auf Sonnenliegen im Schatten.
Stayed 6 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Όμορφη διήμερη εξόρμηση, καλό μενού, χρήσιμο το γυμναστήριο, χρειάζεται να αγοραστούν περισσότερα παιχνίδια
Stayed 1 night in Apr 2019

8/10 Good

Théresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A recommander
Super hôtel et service. Le all in ne comprend pas cependant les cocktails et compagnie comme dans d'autres établissements. Ne convient selon nous pas pour personnes âgées ou à mobilité réduite puisque se trouve sur les hauteurs de la ville et de la plage.
Stayed 8 nights in Sep 2018

8/10 Good

milko, Legnano italia

Liked: Cleanliness, staff & service, room comfort
Vista mozzafiato
Hotel nel complesso gradevole,buona struttura..camere pulite e ordinate..gode di un'ottima vista sulla baia. Dista 800 mt circa dal mare...all inclusive leggermente inferiore a quella sperimentata in altri alberghi della stessa categoria nel complesso il cibo buono. Consiglio per chi viaggia con la famiglia...fatevi dare camere lontano dalla piscina e dalla game room..
Stayed 7 nights in Aug 2018

8/10 Good

Marieta

Liked: Cleanliness, property conditions & facilities
Dålig AC
Dålig AC svårt att sova på nätterna trots att vi bytte till ett mindre rum.
Stayed 2 nights in Aug 2018

6/10 Okay

coco, 77

Liked: Cleanliness
Disliked: Staff & service
bien mais sans plus
nous avons fait 3 hôtels et celui est classé en 2ème position alors qu'il a une étoile de plus... bien mais on s'attendait à mieux en revanche la vue est superbe et le complexe hotelier est très joli
Stayed 5 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Hôtel accueillant proche de la plage
Hôtel pas au bord de la plage image du site trompeuse car elle montre l hôtel au bord de la mer et ce n est pas le cas il est en hauteur 10minutes de marches jusqu'à la plage donc à l arrivée à l hôtel un peu déçu
Stayed 7 nights in Jul 2018

8/10 Good

JD, Créteil

Disliked: Cleanliness, staff & service
Tres bel hotel mais personnel désagréable
Super hotel mais le déjeuner laisse à désirer et le personnel à la réception n’est pas du tout au service du client. Nous n’avons eu aucune information sur les services que propose cet hotel comme le spa par exemple
Stayed 10 nights in Jul 2018

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La estadía estuvo muy bien. Incomodo bastante que el personal del comedor estaban todo el tiempo encima, sacando cubiertos, platos, vasos y cosas de la mesa, cuando aun estábamos usándolos. Faltaría un poco mas de cuidado en lugares de estar como gimnasio y sala de billar, donde había muchas luces que no funcionaban.
Stayed 6 nights in Oct 2017

8/10 Good

Verified traveller

Disliked: Room comfort
Stayed 7 nights in Jul 2017

8/10 Good

ioakeim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
-μετρια σε ποιοτητα και φτωχη η παροχη ροφηματων εξαιρετικη τοποθεσια ανετο δωματιο

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Emilia

Liked: Cleanliness

8/10 Good

Pia, Vejle.

Liked: Cleanliness, staff & service
Flot udsigt
Fint hotel med en super flot udsigt. Maden var rigtig god og personalet var meget hjælpsomme. Hotellet ligger på en niveau delt grund og er derfor ikke egnet for gang besværet. Wi-Fi kunne være bedre og så der er kun 2 pools og ikke 4 som der står teksten.
Response from General Manager on 2 Sept 2016
Dear Vejle, Thank you for taking the time to post your comments on your recent stay with us. We are glad you enjoyed the view and the food. We hope to have the opportunity to welcome you once again in our resort and try to exceed your expectations.

6/10 Okay

TATIANA, Барнаул

Отель с отличным видом и отвратительным питанием
Очень красивый панорамный вид из ресторана на город Херсониссос; ухоженная зеленая территория; просторный семейный номер; красивый вид на море из номера; изношенная мебель; сломанный кондиционер; отличный Wi-fi; платный сейф; очень хорошая уборка номеров. Отель находится не далеко от прекрасного белого пляжа и замечательного изумрудного, прозрачного Критского моря. В ресторане не хватает на всех туристов столов; за едой очередь; у бассейна не хватает лежаков и солнцезащитных зонтиков; в баре у бассейна не хватает на всех стульев - это УЖАС!!! Отвратительное питание в ресторане, особенно обеды.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Afslapning, fantastisk udsigt og god mad
All inklusive ophold med god mad. Især aftensmaden er super. Hotellet ligger højt hævet over bugten og byen hvilket giver en fantastiskudsigt og en masse ro. Personalet er arbejdsomt og meget venlige. Et super ophold med familien.

8/10 Good

Minh, Danmark

Liked: Cleanliness, staff & service, property conditions & facilities
Lækkert lækkert lækkert
Det var et super lækkert ophold. Der var alt som man havde forventet. Værelserne var renlige, maden var god og poolen var helt klart lækkert. Det er et sted jeg godt kunne komme tilbage til.

8/10 Good

Romeo, Reana del Rojale Udine

Liked: Cleanliness, staff & service, property conditions & facilities
Per Famiglie
Hotel con formula villaggio on inclusive adatto a famiglie anche con figli grandi. Ottima varietà del cibo. posizione stupenda con vista sul paese e spiaggia
Response from General Manager on 2 Sept 2016
Dear Romeo, Thank you for spending your holiday at Hersonissos Village Hotel and for sharing your kind review. We do hope to have the pleasure to welcome you again, at Hersonissos Village Hotel in the near future

8/10 Good

Boram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Kingscup

Disliked: Staff & service, room comfort
Only to sleep - never a 5 star hotel
Don't book the promo-room! This means you will sleep in another small builiding where you don't even have your own balcony, wlan etc. The room was dirty and uncomfortable. So we wanted to change our room as soon as possible to the main hotel building. We had to pay 10 euros in addition per night to receive a standart room. So promo means an ugly room where you can use the facilities of the main building.. The food & buffet wasn't good as well and the menue was always quite the same. All inclusive was: only one alcoholic drink per order and only until 11pm and the dining room was open only for short time sequences.. So all in all i would never go to this hotel again!