Ratings based on 480 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Lovely hotel

Posted 28-Jan-2016
This hotel was quite nice - close to Glasgow Central station and the food was quite tasty both in restaurant and room service. The staff was also very friendly.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Jan-2016
Pros: Large and comfortable rooms.
Location: There are some things nearby, not a whole lot in easy walking distance, but the hotel itself is in a good, general location.
Hotel was nice and clean. Room service menu is limited but unless you plan to eat multiple meals in a row from the menu, it's varied enough to be pretty tasty. After 11, they still serve pizza, which was nice.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 08-Jan-2016
Cons: The food
The only disappointment with this hotel is the food. We didn't eat breakfast there so I cant comment on that but the dinner we ordered from room service was inedible and I refused to pay for it since we couldn't eat it. The menu is poor and obviously all bought in and seemed like a downmarket pub fare. It's a real shame as they are missing an opportunity as we would have liked to have dined in over our 2 week stay but ate out each evening instead.
5 out of 5
Recommended
for Everyone
by A verified traveller

Really great hotel

Posted 02-Jan-2016
Really great hotel. Stayed with a friend for New Years. Friendly staff and fantastic location
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 24-Dec-2015
Pros: use of the spar /gym
Cons: needed a safe in all rooms
Location: city centre location
this is a very good all round hotel in the centre of Glasgow
3 out of 5
by A verified traveller from kdy

Nice hotel , really needs modernised

Posted 25-Nov-2015
Pros: Location, swimming pool, comfy bed , nice breakfast
Cons: Reception staff at check in/check out. Hotels needs modernising in the bedrooms, new furniture,decoration - total revamp neeed
Location: Central and handy
Surly reception staff , need customer training. Room big , comfy bed but really needs modernising. Lovely breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice cosey hotel right next to the city centre

Posted 15-Nov-2015
I booked the room as a suprise for my anniversary and the hotel was very accommodating to our request,the staff were extremely pleasant and helpful,would stay again.
4 out of 5
Recommended
for Couples
by A verified traveller

World gymnastics visit

Posted 06-Nov-2015 on Hotels
Good welcome by Thomas on reception. Room very hot - had to have aircon on all night to sleep (in November!) Very clean and comfy room. Breakfast was OK but limited choices. Don't have poached eggs - tasteless, but the rest of hot buffet was good. Dinner in one night. Main course very good but pea and ham soup very basic, and a glass of very average Merlot was expensive.
2 out of 5
Recommended
for Couples
by Anna-Marie

This traveller left a rating score only Posted 06-Nov-2015 on Hotels
1 out of 5
Recommended
for Business Travellers
by Shane from London

Not great at all.

Posted 04-Nov-2015 on Hotels
Staff did not seem very happy. Food is ridiculously over priced for what it is. Soup and a sandwich £12!! No windows open in the whole building so you have to rely on the air conditioning system which is rubbish. The whole place stank because of this.