Front of property – evening/night

Reviews of ibis Como

3 out of 5
ibis Como
Via Tornese 7, Grandate, CO

Reviews

8.4

Very good

Rating 10 - Excellent. 218 out of 639 reviews" "
Rating 8 - Good. 337 out of 639 reviews" "
Rating 6 - Okay. 69 out of 639 reviews" "
Rating 4 - Poor. 7 out of 639 reviews" "
Rating 2 - Terrible. 8 out of 639 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Donato, Foster City

Liked: Staff & service
Disliked: Property conditions & facilities
Convenient location hotel for short stay just off the SS35 to Como. Property is neglected and it shows. Room are Ok but carpets are in need of deep cleaning and or replacement. Breakfast is average for price . Better quality options available next door at Capriccio di Como restaurant.
Stayed 1 night in Oct 2023

6/10 Okay

Donato, Foster City

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Good convenient location, rundown property in need of facelift. Staff is extremely helpful, however the property, rooms need a facelift and deep cleaning.
Stayed 1 night in Oct 2023

8/10 Good

Ahmad, Sura

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent choice and good value for money , internet was slow and not stable , staff very friendly and helpful
Stayed 3 nights in Sep 2023
Response from IBIS STAFF COMO on 13 Oct 2023
Dear Ahamd,thanking in advance for your good feedback, we appreciate your positive words about our Home.Hoping to welcome you in the future, we remainKind regardsIbis Staff

8/10 Good

Husain

Travelled with partner
Liked: Staff & service
It has difficult location to reach.
Stayed 2 nights in Aug 2023
Response from HOTEL IBIS COMO on 13 Oct 2023
Dear Husain,we thank you in advance for your kind feedback.About the position, our hotel is visible from the road and also signposted.We understand that in a country that is not their own you can find difficulties.The reception is always available also by phone to help you to reach the Hotel.See you soon!Kind regardsIbis Staff

8/10 Good

Emma

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Service was great, hotel was clean, food was nice. Area surrounding needs some love. Lots of noise from other rooms - children running round and constant barking of a dog.
Stayed 2 nights in Aug 2023

10/10 Excellent

Subaanky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from IBIS STAFF on 23 Jul 2023
Dear Subaanky,thanking in advance for staying in our Hotel Ibis Como and for sharing your feedback on line, we hope to see you next time you would like to stay again in this area.See you soon!Kind regardsIbis Staff Como

10/10 Excellent

Eliseo

Liked: Cleanliness
Stayed 1 night in Jul 2023

6/10 Okay

Randy, Houston

Disliked: Staff & service, property conditions & facilities
The property is very much a budget property but it's location is not very convenient and there are no additional amenities or dining options on site.
Stayed 5 nights in Jun 2023
Response from IBIS STAFF on 23 Jul 2023
Dear Randy,we thank you in advance for your feedback. We would like to reply about the amenities and the dining options: if you choose a Premium room, this type of room has some amenities at disposal for the Guests and about the dining options, in the surroundings there are a lot of dining options to eat something. It depends at what time you arrive..if it's late it's possible they are closing.Hoping to see you next time to improve your satisfaction and regain our trust, we remain Kind regardsIbis Staff Como

10/10 Excellent

Jorunn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Secure Parking
No expresso machine as advertised. No kettle or fridge. Secure parking with gate. Basic, but ok.
Stayed 1 night in Jun 2023
Response from IBIS STAFF on 23 Jul 2023
Dear Jorunn,we thank you in advance for your kind feedback.Hoping to see you for your next stay, we remainBest regardsIbis Staff Como

10/10 Excellent

Michael, DARLINGTON

Liked: Cleanliness, staff & service, property conditions & facilities
Free parking, close to train station for access to Como, and friendly staff.
Stayed 3 nights in Jun 2023
Response from IBIS STAFF on 23 Jul 2023
Dear Michael,we thank you in advance for your very good feedback.We hope to see you next time and remainKind regardsIbis Staff Como

10/10 Excellent

Christal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Mar 2023

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good functional stopover hotel
We use Ibis hotels regularly, normally for a one or two night stop over This one that we have used mamy times, cotinues to do what it says on the tin
Stayed 1 night in Jan 2023

10/10 Excellent

Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay but you need a car. Nothing is walkable. Como is an easy drive away. Restaurant in this Hotel is excellent and the staff were really polite and helpful. Room was nice but a/c was a bit dicky.
Response from IBIS STAFF on 10 Dec 2022
Dear Manuel,thank you very much for your very positive feedback about our Restaurant, our rooms and our Staff.We will share it with all the people who work here.Hoping to see you soon, we remainKind regards, Ibis Staff

6/10 Okay

Pascal

Liked: Cleanliness, staff & service, amenities
Air conditionning not working despite a warm october
Stayed 2 nights in Oct 2022

8/10 Good

Sarah

Stayed 1 night in Aug 2022

10/10 Excellent

Silvana

Stayed 1 night in Jul 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
The room was excellent
Stayed 1 night in May 2022

8/10 Good

Antonietta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was great and staff were very friendly
Stayed 1 night in May 2022

10/10 Excellent

Marie

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

6/10 Okay

Laurence

Business traveller
Liked: Staff & service
Disliked: Room comfort
The hotel needs to be modernized but ok for one night stray . Breakfast no eggs
Stayed 1 night in Nov 2021

10/10 Excellent

Marie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Carl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Welcome was brilliant. Covid safe definitely. Great stop over. Less than a 15 drive to Lake Como
Stayed 1 night in Sep 2021

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly staff free parking
Stayed 1 night in Sep 2021

6/10 Okay

Costantino

Stayed 3 nights in Aug 2021

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for stopover or visit to lake Como
Nice and clean, perfect air con. Nice breakfast. Will stay again when passing. 10 mins from the lake. 5 mins from A9 autoroute.
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nothing provided in the room, it’s just a room for a rest.
Stayed 1 night in Aug 2021

8/10 Good

Katja

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2021

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly perfect Ibis Como.
This has to be the best IBIS we have stayed in yet! Everything was perfect, parking, welcome, cleanliness, breakfast…all the staff were wonderful. No glum faces at IBIS Como! Will definitely stay here againand can happily recommend it.
Stayed 1 night in Jul 2021

10/10 Excellent

Carl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff excellent rooms excellent
Stayed 1 night in Apr 2021

10/10 Excellent

Carl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Def worth a stay
The hotel was in a perfect location for us , and the car park right on site and as we drive a large van this is really important to us. The hotel was spotless , and the staff were really friendly. Food was good . Overall excellent and will be booking again
Stayed 1 night in Mar 2021
Response from Ibis Como Management on 4 Apr 2021
Dear Guest, We wish to thank you for kindness of your comments. Receiving positive opinions in a particular period like this allows us to analyze and, if possible, further improve the attention to the quality of every our service. Thank you again for choosing our hotel, we very hope to be able to accommodate you soon Best regards

8/10 Good

Neritan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Lou, Ranchoa CuCaMonGa, CA.

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location. It is a few minutes from lake cuomo and has free parking.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2019

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel good location
Good location easy 10 mins drive to centre of Como
Stayed 2 nights in Aug 2019

8/10 Good

Payitforward, Canada

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff who want to make you feel welcome! They were good at offering information about dinner and breakfast at the hotel. The staff also provided good information about driving to Lake Como and the supermarket that is a 7 min walk from the hotel (great place for all meals!)
Stayed 1 night in Aug 2019

10/10 Excellent

manolescu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOLIDAY SUCCESSFUL
The hotel is quiet, clean, with rooms not too large, equipped with non-stop air conditioning, plasma and wi-fi. Very clean bathroom with no specific odors. Cleaning is done daily; very polite staff, involved. The hotel also has its own parking, very spacious, free. At breakfast you can find good and fresh food, quite varied, in a pleasant environment. At the hotel restaurant you can have dinner, if you ask at reception. About 200 m from the hotel there is a hypermarket - IPER - very well stocked, where you can find everything you want and what you don't want. Ideal for trips in the area.
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was nice and clean. It had all the basics.
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2019

6/10 Okay

Katarzyna

Travelled with family
Liked: Cleanliness, staff & service
Simple hotel with very good customer service. Unfortunately the breakfast was not good and my husband suffered from it afterwards.
Stayed 1 night in Apr 2019
Response from Ibis Como Management on 31 Dec 2019
Dear Guest, thank you for your rewiew on our hotel. we are glad to learn that you have been satisfied by the welcome received, although we are sorry that the breakfast service did not live up to your expectations. Our aim is to provide good quality products and an efficient service to make sure our guest experience a pleasant stay. We hope you will choose our hotel again in the future and send our best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean ,unpretentious hotel, good breakfast selection and restaurant,. Conveniently located near lake como and Bellagio
Stayed 3 nights in Oct 2018

10/10 Excellent

MARTIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for visiting the Lake Como area. Immediate area around hotel is light industrial but that irrelevant if you have a car
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Older facilities
Staff was friendly and helpful, the facilities are older
Stayed 1 night in Sep 2018

4/10 Poor

W

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The receptionist is good but the room smells so bad.
Stayed 1 night in Aug 2018
Response from Marta Passoni – General Manager on 31 Dec 2018
Dear guest, thank you for your review, we are glad to know that you received a good welcome. We are sorry for the unpleasant smell in the rooms; if you had reported this inconvenience, we would have assigned you another room. The staff is always available to meet all your needs. We hope to host you again in the future. Best regards

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Less than expected
Not so good
Stayed 3 nights in Aug 2018
Response from Marta Passoni- General Manager Hotel Ibis Como on 31 Dec 2018
Dear Guest, thank you for your review. We are really sorry to learn that you haven't been satisfied by you stay at our hotel and especially that you didn’t specify the reasons of your disappointment, because we give great importance to our guests’ comments and we really believe that we can improve our services thanks to our guests’ suggestions. We assure you that we do our best to provide a warm welcome to all our guests and provide them with good quality services, so that the can feel just like home. We hope to have the chance to welcome you again in the future and regain your confidence. Best regards,

8/10 Good

May

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay.
The hotel is clean and comfortable. Plenty of free parking and good wifi.
Stayed 2 nights in Aug 2018