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This hotel was really nice. It was the first time we had stayed there so they upgraded our room which was very homey and had lots of space. The location was really the only complaint because of the road noise and all the cars but it is really close to downtown and lots of entertainment.
Staff was very pleasant. The price was a deal as it was close to the airport. We stayed here for just one night as We were in town to visit Founders Brewery, and from here we drove to Grand Haven the following morning. We got what we payed for plus a free breakfast!
Check in was awful! Clerk at desk said we owed - no I paid in June! Got that straightened out while another employee was constantly interrupting about something that had nothing to do with us and was just plain rude! Since we were the only ones there he could have waited 2 minutes! I would fire him ...
Hotel with convenient location. Staff responded immediately to any requests. Very hospitality oriented. Beds comfortable with bedding that fit.
Staff was beyond helpful. True pride in their work and in wanting us to have an enjoyable stay. The room and hotel had every comfort we could want including extra pillows, coffee maker, refrigerator, microwave plus indoor pool, spa (which was very clean) and hot breakfast with good variety.
Very nice room, comfortable but we must have been above the elevator room because it was non stop noise. Annoying.
This hotel room was very clean and smelled like new, also the sound proof walls are great. I put the "do not disturb "sign on door handle and no one bothered me whatsoever. Its definitely 4.5 out of 5.
Stayed 2 nights with several family members to attend a wedding. It was perfect for us. There was gathering space downstairs where breakfast is served that we used later in the day when we weren't all together in one room or off doing other things. The breakfast is excellent being better than any ...
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