Grand Rapids Hotel Guide - Pet Friendly Hotels in Grand Rapids, Michigan

Disappointed with the fact that I booked a non-smoking room, but the minute we entered the room we could smell smoke. The room is now designated as a non-smoking room, but it obviously a formal/previous smoking room. I am a lung cancer survivor with only one lung and found breathing a bit difficult.

Nice room at a very reasonable price . Hotel staff needs training.

The hotel is about 5 to 10 minute drive from downtown holland. Check in lady was very friendly. Hotel room wasn't bad for the price. Bed was comfy and everything was clean!

Overall we enjoyed our stay. We purchased a King room and when we got there we realized it had a big jacuzzi tub which was a nice surprise. But when we tried to use the tub the jets didn't work. When we asked the front desk about this they said the tech who could fix it wouldn't be on until the next day (understandable), but added that they had upgraded our room (implying that they really weren't required to fix it). That part was sort of rude. The pool was wonderful and for a hotel breakfast we were pretty impressed. The hot tub in the pool area did not get hot and when we asked them about that they told us they were aware of the problem and it was being addressed. Not sure if it ever got fixed. We left some items in our hotel room and they were nice about getting them back to us. Overall it was a pretty good experience.

Needed a motel for a night. Worked perfect. Good price. Non smoking as they all are now I think. Very basic. Overall it was sufficient for what I needed it. I would recommend to someone who doesn't want to spend a lot of money and rest for the night.

When first looking at and booking the hotel it doesn't look like much from the outside. When we arrived we felt the same way. However upon getting into our room we were pleased to find it clean and well maintained and with one of the most comfortable beds I have ever had in a hotel. Considering all I wanted was a place to lay my head after a concert in the area and checked out early the next day it was an overall ok experience.

It was clean and comfortable the staff is considerate

There were alot of people hanging around outside. It was dark and a little scarry walking up to the lobby. There were also people in the bushes and trees hanging out. I realize it's a hotel where people stay for awhile but it was a little scarry for a single girl alone

Entrances were not secured or locked they were broken and unsafe. When you come in the building you shouldn't fear that somebody could be trespassing on the hotel property! My toliet was always trying to clog up on us. It would flush and overflow almost every night we were there.

Very comfortable and quiet. Room was clean and cozy.