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Eurostars Puerta Real Hotel

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Minibar, in-room safe, blackout curtains, soundproofing
View from Room
Minibar, in-room safe, blackout curtains, soundproofing
Minibar, in-room safe, blackout curtains, soundproofing

Overview of Eurostars Puerta Real Hotel

Eurostars Puerta Real Hotel

3.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

  • Popular LocationGranada Cathedral7 min walk
  • Popular LocationPaseo de los Tristes16 min walk
  • Popular LocationAlhambra19 min walk
  • AirportGranada (GRX-Federico Garcia Lorca)27 min drive

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About this area

Granada

Located in Granada's Central District neighbourhood, Eurostars Puerta Real Hotel is in the city centre. Alhambra and Granada Cathedral are notable landmarks, and the area's natural beauty can be seen at Mirador de San Nicolas and Generalife. Science Park and Aquaola are also worth visiting. Guests appreciate the hotel's location for the sightseeing.
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Popular Location

What's nearby

  • Plaza Bib-Rambla - 4 min walk
  • Plaza Mariana Pineda - 6 min walk
  • Granada Cathedral - 7 min walk
  • Paseo de los Tristes - 16 min walk
  • Alhambra - 19 min walk

Getting around

  • Granada Station - 12 min drive
  • Granada (GRX-Federico Garcia Lorca) - 27 min drive

Restaurants

  • Tinta Fina - 3 min walk
  • Mesón Alegría - 3 min walk
  • Puerta Del Carmen - 3 min walk
  • EntreBrasas - 4 min walk
  • El Tabernáculo - 4 min walk

About this property

Eurostars Puerta Real Hotel

3.5-star Granada hotel in Central District, walk to Granada Cathedral
This smoke-free hotel features a fitness centre, a coffee shop/café and self parking. WiFi in public areas is free. Additionally, concierge services, dry cleaning and a 24-hour front desk are on-site. All 66 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, guests will find TVs with cable channels, and other amenities include room service and pillow menus.
Eurostars Puerta Real Hotel offers 66 forms of air-conditioned accommodation with minibars and a safe. A pillow menu is available. Televisions come with cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 20.00 per day)
  • Limited on-site parking
  • On-site parking options include a garage

Food and drink

  • Buffet breakfast available for a fee daily 8:30 AM–10:30 AM: EUR 10 for adults and EUR 5 for children
  • 1 coffee shop/cafe
  • Room service available

Things to do

  • Fitness centre

Family friendly

  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property – October 2018
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 36-inch TV
  • TV channels

Food and drink

  • Minibar

More

  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

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Policies

Check-in

Check-in from 2 PM - midnight
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 10 for adults and EUR 5 for children (approximately)
  • Self-parking fee: EUR 20.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Juan Miguel
Juan Miguel
Juan Miguel Granada
Juan Miguel Hotel
Juan Miguel Hotel Granada
Eurostars Puerta Real Hotel Granada
Eurostars Puerta Real Hotel
Eurostars Puerta Real Granada
Juan Miguel Granada
Eurostars Puerta Real
Eurostars Puerta Real
Eurostars Puerta Real Hotel Hotel
Eurostars Puerta Real Hotel Granada
Eurostars Puerta Real Hotel Hotel Granada

Frequently asked questions

4.5
Wonderful
Rating 5 - Excellent. 89 out of 132 reviews
5 - Excellent 67%
Rating 4 - Good. 31 out of 132 reviews
4 - Good 23%
Rating 3 - Okay. 6 out of 132 reviews
3 - Okay 5%
Rating 2 - Poor. 3 out of 132 reviews
2 - Poor 2%
Rating 1 - Terrible. 3 out of 132 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
At check-in, the young lady at the front desk explained to me that they didn't have the room type I reserved, and I was entitled to a partial refund. I later obtained the refund from Expedia. She was very helpful and explained to me how to buy Alhambra tickets on line right after midnight. I was able to get tickets on line at a very reasonable price. I was very happy about it. The hotel is in the city center, with the front entrance on a busy street, and the back entrance on a old-fashioned cobblestone alley. We booked breakfast at the hotel cafe which was well worth the price. Everyone at the hotel was all smiles, kind and helpful. Very satisfied with my stay.
Stayed 3 nights in Dec 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, staff is excellent only criticism is lack of a bar on premises
Stayed 1 night in Feb 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Granada, easy walking to all your needs.The receptionist was most helpful with all our needs. Breakfast was very good .Only down to this stay was the unexpected €20 for parking each day. I thought this was free or validated in surrounding parking. It is not and we were in the hotels parking garage.
Stayed 1 night in Feb 2020

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, parking & good breakfast
Very convenient location. Good breakfast for a reasonable cost. Parking discount €20/day with the public parking under the Plaza Real or their own parking.
Stayed 2 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything we needed
Great location. Nice hotel. Excellent service. On a very crowded New Years stay our front desk friend Pablo was able to get us into a very nice room.
Stayed 2 nights in Dec 2019