Berghotel Hammersbach

Photo gallery for Berghotel Hammersbach

Primary image
Indoor pool, pool loungers
Indoor pool, pool loungers
Indoor spa tub
Premium bedding, in-room safe, iron/ironing board, free WiFi

Overview of Berghotel Hammersbach

Berghotel Hammersbach

4.0 star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet-friendly
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Kreuzeckweg 2-6, Grainau, BY, 82491

Explore the area

  • Popular Location4 Olympia-Downhill20 min walk
  • Popular Location3 Standard-Tonihütten-Downhill30 min drive
  • AirportInnsbruck (INN-Kranebitten)56 min drive
  • Popular LocationHell Valley58 min drive

Choose dates to view prices

About this area

Grainau

Located in Grainau, Berghotel Hammersbach is in a rural area. Museum Aschenbrenner and Geigenbaumuseum are cultural highlights, and some of the area's landmarks include Werdenfels Castle Ruins and Ettal Abbey. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the sledging and snowshoeing. Guests appreciate the hotel's quiet location.

What's nearby

  • 4 Olympia-Downhill - 20 min walk
  • Waxenstein - 6 min drive
  • 3 Standard-Tonihütten-Downhill - 30 min drive
  • 5 Kandahar-Downhill - 50 min drive
  • Hell Valley - 58 min drive

Getting around

  • Untergrainau Station - 5 min drive
  • Franz Josef Strauss International Airport (MUC) - 94 min drive

About this property

Berghotel Hammersbach

Family ski hotel with 3 restaurants
Spend your day on the slopes, and return to Berghotel Hammersbach to take a dip in an indoor pool and relax in a full-service spa.
Berghotel Hammersbach offers 127 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Grainau hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Well Vita has 3 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and thalassotherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Languages spoken

Bulgarian, Croatian, English, French, German, Italian, Latvian, Lithuanian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Turkish, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 6 and over, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 1 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (EUR 9.5 per day)
  • Limited on-site parking
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Kreuzeck
  • Osterfelder
  • Bistro
  • Zur Endstation
  • Hammersbacher Huette

Things to do

  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski equipment hire
  • Skiing lessons
  • Ski passes
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Thalassotherapy

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Iron/ironing board (on request)
  • Phone
  • Safe

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Policies

Check-in

Check-in from 3 PM - 11:30 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Late check-out fee: EUR 50

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 6 and over, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 1 days prior to check-in

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20 per pet, per day
Welcoming dogs only
2 per room
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for EUR 50.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night for adults; EUR 1.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Uncovered self-parking fee: EUR 9.5 per day
  • Pet fee: EUR 20 per pet, per day
  • Late check-out fee: EUR 50
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Haus Hammersbach
Haus Hammersbach Grainau
Hotel Haus Hammersbach
Hotel Haus Hammersbach Grainau
SENTIDO Zugspitze Berghotel Hammersbach Hotel
SENTIDO Berghotel Hammersbach Hotel
SENTIDO Zugspitze Berghotel Hammersbach
SENTIDO Berghotel Hammersbach
Berghotel Hammersbach Hotel
Berghotel Hammersbach Grainau
Berghotel Hammersbach Hotel Grainau
SENTIDO Zugspitze Berghotel Hammersbach

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 158 out of 335 reviews
5 - Excellent 47%
Rating 4 - Good. 138 out of 335 reviews
4 - Good 41%
Rating 3 - Okay. 30 out of 335 reviews
3 - Okay 9%
Rating 2 - Poor. 7 out of 335 reviews
2 - Poor 2%
Rating 1 - Terrible. 2 out of 335 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

4.2/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t get to go to this hotel because of COVID-19, but I was very impressed at how they proactively helped me when I thought I had canceled my reservation but it turned out I had only canceled 1 of the 3 rooms. They did not charge me a no-show fee and canceled the other two rooms for me. Great service, thank you! I hope I can visit some day when the pandemic is over.
Stayed 7 nights in Jul 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated rooms and nice dining options. Very friendly staff and beautiful location.
Stayed 1 night in Nov 2019

3/5 Okay

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The internet did not work. The property told us this was a known issue they couldn't fix. There was not enough available parking so we were forced to park a ways away and walk to our place. Breakfast was good at least and the room seemed cozy enough.
Stayed 1 night in Oct 2019

3/5 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sometimes a little too smokey
Perfect stay except for employees who smoke cigarettes when on break near kitchen. The smoke would rise into our hotel room.
Stayed 3 nights in Aug 2019