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"Apart from a bit of struggle to enter the hotel because it's inside the mall, The service is impeccable. I lost my wallet and only came to request for the room cleaner to keep a not but before I knew it, we were talking to the head of poloce, the security manager and the head cleaner making sure all areas are covered and they did find it in the end. The receptionist was incredible eith every help including patience, breakfast, food allergies etc. Even the dinner from Hog was omg, still dreaming it but then the casa vostro italian restaurant outside the hotel was a world apart. Can say,was one of the best experiences in Gozo. "

"As fabulous as ever! We keep returning to our favourite hotel!"

"We love the Kempinski and though we did not get the room upgrade we had asked for the stay was perfect. We hosted a dinner for 15 and they could not have been more accommodating, professional and excellent. The service was outstanding from beginning to end."

"Unusually helpful front desk staff. "