Lobby sitting area

Reviews of Masthuggsterassens Vandrarhem - Hostel

2 out of 5
Masthuggsterassens Vandrarhem - Hostel
Masthuggsterrassen 8A, Gothenburg, Vastra Gotaland

Reviews

7.2

Good

Rating 10 - Excellent. 97 out of 364 reviews" "
Rating 8 - Good. 129 out of 364 reviews" "
Rating 6 - Okay. 59 out of 364 reviews" "
Rating 4 - Poor. 26 out of 364 reviews" "
Rating 2 - Terrible. 53 out of 364 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

4.2/10

Eco-friendliness

Reviews

10/10 Excellent

Morgan

Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2022

8/10 Good

Andrew

Stayed 1 night in Jul 2022

8/10 Good

Elias

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Sadiq

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very god
Stayed 2 nights in Jun 2022

10/10 Excellent

Lisa, stockholm

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hostel was great and so was the service. Very cleen too
Stayed 1 night in Jan 2020

6/10 Okay

Julie

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Average
Friendly crew Room itself was annoying configured lamp not placed optional(not in middle) -kids screaming each night -no hairspray or deodorant
Stayed 7 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facilities. Pantry was well equipped with basic kitchen equipment and many fridges and freezers to store our cold food.
Stayed 2 nights in Oct 2019

8/10 Good

Peter

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2019

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Midweek business stay
Not the easiest place to find (it is up a long flight of stairs, off the main road), but a friendly welcome at reception. Good communication (via email) before I arrived, checking if I wanted to order bed linen, etc (as it's a hostel). Room was modern, clean, comfy bed. All the bathrooms are shared (located out in the main corridor), but I never had any issue with toilets/showers being occupied whilst I stayed. There's a communal living room and also a kitchen area allowing you to cook meals, etc, and space allocated in the fridges for each room so you can keep food in there). I stayed here as there was a book fair on in Gothenburg so a lot of the hotels were full, but it was fine for everything I needed whilst I stayed.
Stayed 2 nights in Sep 2018

10/10 Excellent

Jeannette, sydney Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Made feel welcome by staff- nice &clean - A nice atmosphere - very homely Easy to reach by tram.
Stayed 1 night in Oct 2017
Response from Masten Hostel on 19 Nov 2017
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

lars, Trinidad & Tobago

Disliked: Room comfort
Overpriced
SEK 1350 for this place is way over priced. Should be half that price. At that price I would recommend it.
Stayed 1 night in Sep 2017
Response from Masten Hostel on 19 Nov 2017
Thanks for staying with us. It's was the cheapest room in Gothenburg that date (Bokmässan).

10/10 Excellent

Billy, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hostel
I hesitated to book a room with a shared bathroom in the beginning, but thankfully I did not make a wrong decision. The bathrooms are private cabins. Everything was perfectly clean. Room tidy, nicely designed and comfortable, staff there is one of the most positive, polite and enthusiastic I ever met so far, I wish I could stay another day to enjoy the quietness of the place and Scandinavian type of comfort and hospitality.
Response from . on 1 Aug 2018
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Not bad one
It was alright

8/10 Good

Michael, Middlesbrough

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Work Stay
Nice and relaxing

8/10 Good

M, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and new.
I was very impressed with the cleanliness of the rooms, showers/toilets and kitchen. The location is fairly accessible even though it is not very near the central station.

10/10 Excellent

Edda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Bring your own towels and bed sheets...
Please be aware that this is a hostel, so you need to either bring your own towel/bed linen or rent from the hostel. You also need to clean the room before you leave or alternatively, pay for the cleaning cost. Consider these items and their associated costs when you book for a room.

8/10 Good

Claudia, Sweden

Liked: Cleanliness, property conditions & facilities, room comfort
Nice facilities
Although our room was very small, it was well thought out and the facilities were all new. The hostel itself though is really hard to find, and you have to clean the room yourself when you leave or you pay extra!! I've never heard of that before. Staff were also very difficult to find as they didn't work many hours. Overall though, it was good.

8/10 Good

Liana, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pros: very clean, friendly staff, kitchen and refrigerator, public transportation nearby Cons: not very my outlets in the rooms, no lockers, 24 hour reception not available, linens not included

8/10 Good

Lowell, Goteborg, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good hostel
It was a very good hostel. Good breakfast, helpful staff, good beds

10/10 Excellent

Matthew, N Yorks

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Something different.
Ideally located for a wander around Gothenburg, I was surprised by the quality of it all. The staff at reception were welcoming and happy to make recommendations for my visit. The cabin was more spacious than I expected and a lot nicer than I was expecting. Drench shower in a wet room, comfortable bed, desk, very happy with it all. The only 'negative' would be the noise from above. Chairs scratching on the deck above and a few voices from outside the room could easily be heard. I've been on boats (this is a little bigger than a boat, you'll be impressed by the size as you walk to it) before so the noise was expected and no issue to me, but could annoy some if you're unaware of what to expect. A great hotel and a must stay, at least for one night!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice interior, friendly staff and clean room
We liked the hostel pretty much but there was construction at the time we stayed. Hope the surrounding will get better when the construction is over. Also, for those who're coming, please recheck the check-in time with the staff. They have limited check-in time when you can pay and collect your key. One more thing, they charge for the bed linen and towels so bring your own if you don't want to pay extra.

10/10 Excellent

Sarara, sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great sedrvices for affordable price.
great

10/10 Excellent

Lars-Erling Norman

Stayed 1 night in Oct 2022

2/10 Terrible

Niklas

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Anna

Stayed 1 night in Sep 2022

6/10 Okay

Audun

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Sommer 2022
Helt ok plass. Fantes ikke heis, så ble litt styr med barnevogn.
Stayed 1 night in Jul 2022

8/10 Good

Carro

Stayed 1 night in Sep 2022

8/10 Good

Min Jia

Stayed 1 night in Sep 2022

2/10 Terrible

Jaouad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy sucio, sin ascensor, la habitacion no tiene ni s ábanas ni toallas y te cobran 120 kr por las sábanas y 1 toalla, el edredón y el colchón tenía manchas. Lo bueno: la ubicación y el transporte.
Stayed 1 night in Aug 2022

4/10 Poor

Sara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dåligt välkommnande
Dåligt motagande med lite information kring kök, städning och vad som gäller. Jätte smutsigt i korridorer och smutsiga toaletter. Det var relativt städat på rummet, förutom smulor, damm och bord med fläckar. Dessutom fanns det en mjölk i kylskåpet på rummet, som gick ut för 6 månader sedan. Sängarna var träribber med tunn skummadrass på, inte så mjukt.
Stayed 1 night in Aug 2022

2/10 Terrible

Carsten

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

4/10 Poor

Matthias

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Verhältnismäßig günstig, Gemeinschaftsraum gut, Zustand von Bad und Zimmern verbesserungswürdig.
Stayed 1 night in Aug 2022

2/10 Terrible

Susanne

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Værste overnatnings sted til dato.
Vi boede på et 6 personers værelse, hvor 3 ud af 5 vinduer var smadret. De 2eneste 2 vinduer der kunne åbnes var blandt de 3 smadret. Gulvlampen virkede ikke. Toiletbrættet på 2 af de 3 fælles toiletter, sad løse, det samme gjorde håndtagene i toiletdørene. På det store badeværelse var der en stank af gamle bleer, der var smurt noget uigenkendeligt klamt noget op og ned af væggene på badeværelset. Ingen af billederne fra Hotels.com annoncen stemte overens noget som helst i virkeligheden. Så alt i alt, et vandrehjem vi aldrig mere sætter vores fod på. Og vi vil under ingen omstændigheder anbefale det til nogen.
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Møgbeskidt
Vandrehjemmet var møgbeskidt. Det var kun 1 toilet til hele gangen - det andet var i stykker. Fyren i receptionen anbefalede at vi ikke tog bad i den afdeling, vores værelse var i pga standen. Og han havde ret - og igen der var uhygiejnisk og meget beskidt.
Stayed 1 night in Aug 2022

4/10 Poor

Jennie

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Rummet liknade en brottsplats med blodfläckar på gardiner och täcken och kuddar. Ett täcke hade brännhål. Kändes äckligt och ofräscht
Stayed 1 night in Aug 2022

4/10 Poor

Amanda

Disliked: Cleanliness
Stayed 1 night in Aug 2022

6/10 Okay

Trine

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Slitent og ikke så rent spesielt på bad/dusj/toalett
Stayed 1 night in Aug 2022

2/10 Terrible

Erik

Stayed 1 night in Aug 2022

4/10 Poor

Frida

Stayed 1 night in Aug 2022

2/10 Terrible

Emil

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bliv væk
Forfærdelig. Alt fra service til tilstanden på vandrarhjemmet. Møgbeskidt, ulækre toiletter, Flød med toiletpapir og vand på gulvene i køkken og på toilettet. Utrygt område. Billederne fra hjemmesiden stemmer overhovedet ikke overens med virkeligheden. Receptionen var lukket det meste af tiden og nøglekortene virkede ikke, så vi kunne ikke komme på værelset i flere timer ad gangen.
Stayed 2 nights in Aug 2022

2/10 Terrible

Gunilla

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Masthuggsterassen - inte ens vandrarhem …
Vi fick ett stort rum med endast en lampa som fungerade. Lortigt golv och ytor. Såg ut som ett lager, fanns endast en säng med tjock madrass, jag låg i en säng med träribbsbotten och tunn madrass. Positivt att det ligger nära centrum men det var väl det enda, skönt att vi hade med egna lakan! 6 tkr för en natt för två är egentligen ocker….för detta natt härbärge.
Stayed 1 night in Aug 2022

4/10 Poor

Håkan

Stayed 1 night in Aug 2022

2/10 Terrible

sølve

Stayed 1 night in Aug 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

8/10 Good

Paula

Stayed 1 night in Jul 2022

6/10 Okay

Carolina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Mycket trevlig, hjälpsam personal när vi checkade in.. Inte samma upplevelse av nattpersonalen dock. Toaletterna var ganska ofräscha tyvärr och sängarna obekväma utan bäddmadrass. Våningssängarna hade hårda madrasser.
Stayed 1 night in Aug 2022

2/10 Terrible

Susanne

Stayed 2 nights in Jul 2022

2/10 Terrible

josephine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022