Title: Hotel Route-Inn Shin Gotenba Inter Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Route-Inn Shin Gotenba Inter Hotel in Gotemba with 24-hour front desk and restaurant ![Public bath](https://images.trvl-media.com/lodging/5000000/4660000/4651700/4651634/324f0fe1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4660000/4651700/4651634/0d2b98fe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/5000000/4660000/4651700/4651634/68b276da.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/5000000/4660000/4651700/4651634/8bfd2b67.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4660000/4651700/4651634/402fb147.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Route-Inn Shin Gotenba Inter, near Gotemba Premium Outlets, offers modern comfort. Guests use in-room WiFi, grab snacks from vending machines, and dine at the on-site restaurant. The attentive front desk is staffed 24/7. 8.0 Very good ## Popular amenities - Parking included - 24/7 front desk - Housekeeping - Laundry - Air conditioning - Free WiFi £80 12 Oct - 13 Oct ## Room options ### Check availability for these dates Tonight [Oct 11 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=4651634&PinnedHotelID=4651634&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=4651634&PinnedHotelID=4651634&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 12 - Oct 13](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=4651634&PinnedHotelID=4651634&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=4651634&PinnedHotelID=4651634&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=4651634&PinnedHotelID=4651634&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=4651634&PinnedHotelID=4651634&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=4651634&PinnedHotelID=4651634&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=4651634&PinnedHotelID=4651634&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 28 of 28 rooms ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4660000/4651700/4651634/33f8aded.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room, Smoking (A) 9.0 Wonderful 6 reviews ### Highlights Air conditioning Heating Fridge LCD TV Private bathroom Bidet Hairdryer Coffee/tea maker - Sleeps 1 - 1 Large Single Bed ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4660000/4651700/4651634/037d3b63.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room, Smoking (B) 8.4 Very good 5 reviews ### Highlights Air conditioning Heating Fridge LCD TV Private bathroom Bidet Hairdryer Coffee/tea maker - Sleeps 1 - 1 Double Bed ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4660000/4651700/4651634/529aa601.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Single Room, Smoking ### Highlights Air conditioning Heating Fridge LCD TV Private bathroom Bidet Hairdryer Coffee/tea maker - Sleeps 1 - 1 Double Bed ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4660000/4651700/4651634/08f6f0f7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Semidouble Room, Smoking 8.8 Excellent 3 reviews ### Highlights Air conditioning Heating Fridge LCD TV Private bathroom Bidet Hairdryer Coffee/tea maker - Sleeps 2 - 1 Double Bed ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4660000/4651700/4651634/a37c6dd3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Semidouble Room, Smoking ### Highlights Air conditioning Heating Fridge LCD TV Private bathroom Bidet Hairdryer Coffee/tea maker - Sleeps 2 - 1 Double Bed ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4660000/4651700/4651634/798224b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, Smoking (A) 10.0 Exceptional 1 review ### Highlights Air conditioning Heating Fridge LCD TV Private bathroom Bidet Hairdryer Coffee/tea maker - Sleeps 2 - 2 Large Single Beds ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4660000/4651700/4651634/b48580a3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, Smoking (B) ### Highlights Air conditioning Heating Fridge LCD TV Private bathroom Bidet Hairdryer Coffee/tea maker - Sleeps 2 - 2 Large Single Beds ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4660000/4651700/4651634/a37c6dd3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Semidouble Room, Non Smoking 8.0 Very good 2 reviews ### Highlights Air conditioning Heating Fridge LCD TV Private bathroom Bidet Hairdryer Coffee/tea maker - Sleeps 2 - 1 Double Bed ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4660000/4651700/4651634/529aa601.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Single Room, Non Smoking ### Highlights Air conditioning Heating Fridge LCD TV Private bathroom Bidet Hairdryer Coffee/tea maker - Sleeps 1 - 1 Double Bed ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4660000/4651700/4651634/0d2b98fe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ladies Single Room, Non Smoking ### Highlights Air conditioning Heating Fridge LCD TV Private bathroom Bidet Hairdryer Coffee/tea maker - Sleeps 1 - 1 Double Bed ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4660000/4651700/4651634/08f6f0f7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Semidouble Room, Non Smoking ### Highlights Air conditioning Heating Fridge LCD TV Private bathroom Bidet Hairdryer Coffee/tea maker - Sleeps 2 - 1 Double Bed ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4660000/4651700/4651634/33f8aded.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room, Non Smoking (A) 8.6 Excellent 13 reviews ### Highlights Air conditioning Heating Fridge LCD TV Private bathroom Bidet Hairdryer Coffee/tea maker - Sleeps 1 - 1 Large Single Bed ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4660000/4651700/4651634/037d3b63.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room, Non Smoking (B) 7.6 Good 7 reviews ### Highlights Air conditioning Heating Fridge LCD TV Private bathroom Bidet Hairdryer Coffee/tea maker - Sleeps 1 - 1 Double Bed ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4660000/4651700/4651634/798224b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, Non Smoking (A) ### Highlights Air conditioning Heating Fridge LCD TV Private bathroom Bidet Hairdryer Coffee/tea maker - Sleeps 2 - 2 Large Single Beds ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4660000/4651700/4651634/b48580a3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, Non Smoking (B) ### Highlights Air conditioning Heating Fridge LCD TV Private bathroom Bidet Hairdryer Coffee/tea maker - Sleeps 2 - 2 Large Single Beds ### Twin Room B Nosmoking - Sleeps 2 ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4660000/4651700/4651634/aa554b08.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room B Smoking 10.0 Exceptional 1 review - Sleeps 1 ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4660000/4651700/4651634/dfba49fa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room A Smoking - Sleeps 1 ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4660000/4651700/4651634/65524047.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room B Smoking - Sleeps 2 ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4660000/4651700/4651634/5734a7e0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Semi Double Room Smoking - Sleeps 2 ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4660000/4651700/4651634/5734a7e0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Semi Double Room NoSmoking - Sleeps 2 ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4660000/4651700/4651634/d7cddcb4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Single-Smoking - Sleeps 1 ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4660000/4651700/4651634/d7cddcb4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Single Room-Non-Smoking - Sleeps 1 ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4660000/4651700/4651634/f3d0d38e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room A with Mt. Fuji Side Smoking - Sleeps 2 ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4660000/4651700/4651634/cbea80de.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room A-Non-Smoking - Sleeps 1 ### Female Single Room - Sleeps 1 ### Single Room B-Non-Smoking - Sleeps 1 ### Twin Room A with Mt. Fuji Side NoSmoking - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FGotemba-Hotels-Hotel-Route-Inn-Shin-Gotenba-Inter-Kokudou246gou.h4651634.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FGotemba-Hotels-Hotel-Route-Inn-Shin-Gotenba-Inter-Kokudou246gou.h4651634.Hotel-Information) ## About the area Located in Gotemba, Hotel Route-Inn Shin Gotenba Inter is near theme parks. Hakone Open Air Museum and Oshino Hakkai are cultural highlights, and some of the area's popular attractions include Fuji Safari Park and Hakone Kowakien Yunessun. Looking to enjoy an event or a game? See what's going on at Fuji Speedway, or consider Lake Yamanaka Community Plaza Kirara for a night out. Explore all the area has to offer with horse riding and mountain climbing. [Visit our Gotemba travel guide](https://www.expedia.co.uk/Gotemba.dx180689) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.31183%2C138.92696&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=6L5vpvYHMSXHHOyt_rT-5WfU9yE=) 71-1, Hagiwara, Gotemba, Shizuoka-ken, 412-0042 ### What's nearby - Gotemba Premium Outlets - 5 min drive - 2.9 miles - Fuji Speedway - 16 min drive - 6.3 miles - Ōwakudani - 22 min drive - 11.0 miles - Hakone Kowakien Yunessun - 23 min drive - 11.0 miles - Lake Ashi - 24 min drive - 13.1 miles ### Getting around - Gotemba Station - 2 min drive - Tokyo (HND-Haneda) - 89 min drive ### Restaurants - ‪Starbucks - ‬5 min walk - ‪スシロー 御殿場店 - ‬2 min walk - ‪マクドナルド - ‬1 min walk - ‪町田商店 - ‬6 min walk - ‪しゃぶ葉 - ‬2 min walk ## About this property ### Hotel Route-Inn Shin Gotenba Inter Hotel near Gotemba Premium Outlets Hotel Route-Inn Shin Gotenba Inter provides amenities, such as dry cleaning/laundry services and a restaurant. Stay connected with free in-room WiFi. You'll also enjoy perks such as: - Free self-parking - An electric car charging station, a 24-hour front desk and a lift - Free newspapers and a vending machine Room features All 261 rooms include comforts such as air conditioning, in addition to amenities such as free WiFi. More amenities include: - Bathrooms with bidets and free toiletries - 32-inch LCD TVs with digital channels - Fridges, coffee/tea makers and heating ## Similar properties ![1 bedroom, in-room safe, soundproofing, free WiFi](https://images.trvl-media.com/lodging/38000000/37410000/37409600/37409504/a85a3676.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel KAN-RAKU Fujisan Gotemba Gotemba - Parking included - Free WiFi - Air conditioning - Breakfast available 8.6 Excellent 945 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-25&endDate=2025-10-26&selected=37409504&PinnedHotelID=37409504&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/100000000/99340000/99336800/99336705/ecdd6726.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Toyoko Inn Gotemba Ekimae Gotemba - Breakfast included - Free WiFi - Air conditioning - Parking available 8.8 Excellent 289 reviews £51 11 Nov - 12 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=99336705&PinnedHotelID=99336705&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/94000000/93150000/93142100/93142073/592cfe5f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Celecton Fujisan Gotemba Interchange Gotemba - 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Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Free self parking on site - Limited on-site parking ### Food and drink - A restaurant ### Family friendly - In-room refrigerator - Laundry facilities ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Shared microwave - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Spa - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Well-lit path to entrance - Wheelchairs on site ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Slippers - Towels provided ### Entertainment - 32-inch LCD TV with digital channels - Pay films ### Food and drink - Coffee/tea maker - Refrigerator ### More - Air conditioning - Heating - Iron/ironing board on request - Phone ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 2:00 AM Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age - 20 ### Check-out Check-out before 10 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file ### Property is also known as Gotenba Hotel Hotel Gotenba Hotel Route-Inn Gotenba Hotel Route-Inn Gotenba Gotemba Route-Inn Gotenba Route-Inn Gotenba Gotemba Hotel Route Inn Gotenba ## Frequently asked questions ### Is Hotel Route-Inn Shin Gotenba Inter pet-friendly? > No, only service animals are welcome at the property. ### How much does it cost to stay at Hotel Route-Inn Shin Gotenba Inter? > As of 11 Oct 2025, prices found for a 1-night stay for 2 adults at Hotel Route-Inn Shin Gotenba Inter on 12 Oct 2025 start from £79.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Gotemba-Hotels-Hotel-Route-Inn-Shin-Gotenba-Inter-Kokudou246gou.h4651634.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Hotel Route-Inn Shin Gotenba Inter? > Self-parking is free at this property. ### What time is check-in at Hotel Route-Inn Shin Gotenba Inter? > Check-in start time: 3 PM; check-in end time: 2:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours. ### What time is check-out at Hotel Route-Inn Shin Gotenba Inter? > Checkout is at 10 AM. Late check-out is available for a fee (subject to availability). ### Where is Hotel Route-Inn Shin Gotenba Inter located? > Situated in Gotemba, this hotel is 2.4 mi (3.9 km) from Lake Higashiyama and 2.5 mi (4 km) from Gotemba Premium Outlets. Chichibunomiya Memorial Park and Fuji Bussharito Heiwa Park are also within 3 miles (5 km). Gotemba Station is 21 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Route-Inn Shin Gotenba Inter Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 149 8 - Good 176 6 - Okay 95 4 - Poor 21 2 - Terrible 9 ### 8.0/10 Cleanliness ### 8.2/10 Staff & service ### 7.8/10 Amenities ### 7.8/10 Property conditions & facilities ### 8.2/10 Eco-friendliness ### 8/10 Good #### Guido 27 Sept 2024 Liked: Cleanliness, property conditions & facilities Ok hotel ##### Guido Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Hiroaki 22 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is located near Gotenba IC, convenient location for Mt. Fuji area and reasonable price. ##### Hiroaki Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Faye 23 Apr 2023 Liked: Cleanliness, staff & service Wonderful hotel, excellent service, breakfast, amnesties hot tub and bra view of Mt. Fuji ##### Faye Stayed 2 nights in Apr 2023 ### 6/10 Okay #### YING YIP 22 Mar 2024 Liked: Cleanliness, staff & service The car park is a bit difficult to park, just too tide for 7 people vehicle. The hotel outside can see Mount Fuji in good weather condition. ##### YING YIP Stayed 1 night in Mar 2024 ### 10/10 Excellent #### P. 7 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good location for food and freeway connection. Several lots of free parking. Ideal for driving travellers. Nice view of Fuji on a sunny day. Good to have window fully openned for extra ventilation into the room, but its frame needs a little clean up. ##### P. Stayed 2 nights in May 2023 ### 4/10 Poor #### Verified traveller 12 Feb 2024 #### Mediocre Receptionist unfriendly Other staff better but unequpped for foreign tourists Room tiny- no room for pushups Good breakfast ##### Verified traveller Stayed 1 night in Feb 2024 ### 4/10 Poor #### Verified traveller 18 Jul 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Japanese Business Hotel Japanese customer service is bar none, the highest amongst other country. The staff speak English and are very welcoming. The breakfast buffet had a good selection of both western style and Japanese style cuisine. The room however is that of a typical business hotel in Japan. The mattress was as hard as a rock and the room had bugs inside of it. Wallpaper was peeling and the room had an unpleasant smell to it. If you absolutely need a place to stay for the night, this will do but if you have the chance to choose a better hotel, do so. ##### Verified traveller Stayed 2 nights in Jul 2024 ### 2/10 Terrible #### Dino 21 Apr 2024 Disliked: Cleanliness, amenities, property conditions & facilities They didn't have any non-smoking rooms so had to accept smoking room. The hotel is old and smell in the room was terrible and within 20 min of entering the room I had itchy eyes and throat. I tried to air it out with the A/C but the wall unit must have been as old as the hotel and it was saturated with tar. It made the room even stinkier and my eyes itchier. The mattress might has well have been made out of rock. 17 hours after checking out I still have issues with my eyes. For 12,000 Yen a night for a tiny room I'd say try to find something newer and cleaner in the area. Avoid! ##### Dino Stayed 1 night in Apr 2024 ### 10/10 Excellent #### akiyoshi 1 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### akiyoshi Stayed 1 night in Aug 2025 ### 8/10 Good #### yumiko 24 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities 第3駐車場の案内がわかりづらい。 ##### yumiko Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Tetsuo 14 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 駐車場への導線など他店舗と提携しているようで、スムーズでよかった。 ##### Tetsuo Stayed 1 night in Aug 2025 ### 8/10 Good #### tomohiro 14 Aug 2025 ##### tomohiro Stayed 1 night in Aug 2025 ### 6/10 Okay #### Shitetsu 10 Aug 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities 布団の湿気とトイレ設備から雑音がするほど古い感じが気になりました。それ以外は、朝食もおいしかったので、よかったです。 ##### Shitetsu Stayed 1 night in Aug 2025 ### 8/10 Good #### Takashi 7 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 部屋は清潔感があり、快適でした。 ##### Takashi Stayed 1 night in Aug 2025 ### 10/10 Excellent #### ?? 1 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities いいホテルです。 ##### ?? Stayed 1 night in Jul 2025 ### 10/10 Excellent #### SAJIJA 31 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### SAJIJA Stayed 1 night in Jul 2025 ### 6/10 Okay #### Daniele 28 Jul 2025 ##### Daniele Stayed 1 night in Apr 2025 ### 8/10 Good #### Yoko 26 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Yoko Stayed 1 night in Jul 2025 ### 6/10 Okay #### FUMIZAWA 13 Jul 2025 ##### FUMIZAWA Stayed 1 night in Jul 2025 ### 8/10 Good #### takeshi 6 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 御殿場アウトレットに近く、便利でした ##### takeshi Stayed 1 night in Jul 2025 ### 10/10 Excellent #### shino 26 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities 富士山がきれいに部屋から見えました ![](https://a.travel-assets.com/ugc/hotel-reviews/d91b0686-303c-48f3-9c7b-8ea5c1bdc639-1750981082210.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### shino Stayed 1 night in Jun 2025 ### 4/10 Poor #### SATOSHI 22 Jun 2025 ##### SATOSHI Stayed 1 night in Jun 2025 ### 6/10 Okay #### Paul 13 Jun 2025 Liked: Staff & service ##### Paul Stayed 2 nights in May 2025 ### 6/10 Okay #### Verified traveller 20 May 2025 Liked: Cleanliness, room comfort ##### Verified traveller Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Masayuki 2 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Masayuki Stayed 1 night in Apr 2025 ## 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