"On arrival given room key which didn’t work call reception lady came to open the door she couldn’t taken to another room her key still didn’t work finally got another key the next day the keys still didn’t work had 3 in total was told that the battery would be changed in the door no one did this , the shower wouldn’t turn off had to call someone to do this, was told over the phone that we’d be able to get snacks but closed on the Friday night all in all not great!!!!"
"On arrival given room key which didn’t work call reception lady came to open the door she couldn’t taken to another room her key still didn’t work finally got another key the next day the keys still didn’t work had 3 in total was told that the battery would be changed in the door no one did this , the shower wouldn’t turn off had to call someone to do this, was told over the phone that we’d be able to get snacks but closed on the Friday night all in all not great!!!!"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Excellent stay at the Briarcroft Hotel. We needed a place near the wedding venue we attended and this was right on the doorstep. The rooms were exceptionally clean, the staff were very attentive when needed. The continental breakfast was very nice, orange juice, cereal, toast. Parking right outside the hotel. Everything we needed was right there including local shops, bars and restaurants. We will definitely use this place again
Excellent stay at the Briarcroft Hotel. We needed a place near the wedding venue we attended and this was right on the doorstep. The rooms were exceptionally clean, the staff were very attentive when needed. The continental breakfast was very nice, orange juice, cereal, toast. Parking right outside the hotel. Everything we needed was right there including local shops, bars and restaurants. We will definitely use this place again
Great communication as a self check in with a lock box, plenty of private parking next to the accommodation. Carlton Towers has a tea room within walking distance which was convenient. Room was big with everything we needed for 2 nights. Would recommend and stay again if back in the area.
Great communication as a self check in with a lock box, plenty of private parking next to the accommodation. Carlton Towers has a tea room within walking distance which was convenient. Room was big with everything we needed for 2 nights. Would recommend and stay again if back in the area.
Our stay was for our wedding anniversary and I am a wheelchair user.
The staff were fantastic and the access for me was wonderful. The best access in any hotel,
Our stay was for our wedding anniversary and I am a wheelchair user.
The staff were fantastic and the access for me was wonderful. The best access in any hotel,
Elizabeth
Reviewed January 29, 2024Reviewed January 29, 2024
only stayed one night, friendly attentive staff, 15 minute walk to the centre for the shopping, restaurant and bar areas. We will certainly be booking again soon but next time for a 3 day break
only stayed one night, friendly attentive staff, 15 minute walk to the centre for the shopping, restaurant and bar areas. We will certainly be booking again soon but next time for a 3 day break
ian
Reviewed November 20, 2016Reviewed November 20, 2016
Stayed with my husband for our Wedding Anniversary and it was amazing. The Hotel knew this and left us a lovely note and some chocolates in our room for when we arrived, what a lovely surprise. We went to the Spa for a swim and sauna, we almost fell asleep on the beds we were so relaxed.
Stayed with my husband for our Wedding Anniversary and it was amazing. The Hotel knew this and left us a lovely note and some chocolates in our room for when we arrived, what a lovely surprise. We went to the Spa for a swim and sauna, we almost fell asleep on the beds we were so relaxed.
Julie
Reviewed February 20, 2017Reviewed February 20, 2017
I love the design of the Indigo hotels and this one is no different. Staff very friendly. Location good with lots of bars, restaurants and independent shops nearby. (The Spanish restaurant across the road is really friendly as we popped in for a glass of fizz. ) would definitely recommend it
I love the design of the Indigo hotels and this one is no different. Staff very friendly. Location good with lots of bars, restaurants and independent shops nearby. (The Spanish restaurant across the road is really friendly as we popped in for a glass of fizz. ) would definitely recommend it
We took our little boy for an over night stay and the illuminations and we all loved it. The resort view was great, the illuminations looked great at night from the room. The onsite amenities like the soft play and super child friendly resteraunt were great. We loved the everything about it and have already booked to come back at Christmas this year.
We took our little boy for an over night stay and the illuminations and we all loved it. The resort view was great, the illuminations looked great at night from the room. The onsite amenities like the soft play and super child friendly resteraunt were great. We loved the everything about it and have already booked to come back at Christmas this year.
We have read other reviews regarding this hotel some of them not very complimentary frankly they are obviously deranged.
Our experience was excellent, the hotel was clean, the rooms comfortable with everything we needed for our stay.
The staff were friendly and attentive especially Stuart whom served us our breakfasts for our 2 day stay
We couldn't work out what any poor review was based on unless those people were extremely pretentious and thoughts they deserved better?
In summary the...
We have read other reviews regarding this hotel some of them not very complimentary frankly they are obviously deranged.
Our experience was excellent, the hotel was clean, the rooms comfortable with everything we needed for our stay.
The staff were friendly and attentive especially Stuart whom served us our breakfasts for our 2 day stay
We couldn't work out what any poor review was based on unless those people were extremely pretentious and thoughts they deserved better?
In summary the...
Tony
Reviewed February 25, 2024Reviewed February 25, 2024
Lovely hotel, staff were really helpful and friendly. Excellent breakfast. Bar and restaurant were busy all day and eve which made a good atmosphere.
Really spacious room amd bathroom. Great onsite parking and very close to shops,bars etc
Lovely hotel, staff were really helpful and friendly. Excellent breakfast. Bar and restaurant were busy all day and eve which made a good atmosphere.
Really spacious room amd bathroom. Great onsite parking and very close to shops,bars etc
Anonymous traveller
Reviewed February 5, 2022Reviewed February 5, 2022