Ratings based on 522 Verified Reviews

3.4 out of 5
74% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Manager was awesome!! She really cared!!!

Posted 23-May-2017
Pros: Room was cool and clean.
Great stay during our Golden Triangle bike ride. Room was clean, cool and showers hot.....
5 out of 5
Recommended
for Everyone
by A verified traveller from Edmonton

room / staff / shower

Posted 21-May-2017
Pros: The shower was the best in this room - good pressure and very hot.
Cons: toiletries would be nice
Location: We were just passing through from Edmonton to Osoyoos.
The room had a musty smell - comes with being an old building. We did not see the staff as we arrived past midnight and the room key was left under the mat. The shower was the best feature-nice and not and wonderful pressure. Actually the best I have had in my travels. We will definitely stay again in this motel when we are passing through from Edmonton. It is a pity there were no Shampoo, conditioner nor lotion available in the room. We were actually hoping to find a shower cap.
2 out of 5
Recommended
for Everyone
by A verified traveller from Calgary

No WiFi

Posted 21-May-2017
Well, free WiFi is set up. It's just not working. I couldn't use WiFi at all while I was staying. But it's a quiet place. Staff is friendly and helpful. If you want to have just a good night sleep, maybe this motel is for you.
4 out of 5
Recommended
for Everyone
by A verified traveller

An excellent place to stay with reasonable rates .

Posted 28-Apr-2017
Central location and reasonable rates make this my number one place to stay while visiting family. It is a no frills Motel but is reasonably clean and comfortable.
Comment from Hotel Management
03-May-2017 by front dest, Hotel Management
Thanks for staying at the Rondo Motel.
2 out of 5
by Guojun

convenient but not internet

Posted 22-Feb-2017 on Hotels
It is not convenient as there is no internet in room. We have to go the office to check emails
Comment from Hotel Management
11-Apr-2017
Thanks for staying at the Rondo. We are working on our internet problem
5 out of 5
Recommended
for Everyone
by A verified traveller

The Rondo is a great choice

Posted 17-Feb-2017
Had a great stay at the Rondo. The hot tub is great. Rooms are clean. Service is great.
Comment from Hotel Management
11-Apr-2017 by Cathy , Hotel Management
Thanks for staying at the Rondo
4 out of 5
by A verified traveller

Posted 10-Feb-2017 on Hotels
Comment from Hotel Management
13-Feb-2017 by General Manager, Hotel Management
Thanks for staying at the Rondo Motel
2 out of 5
by A verified traveller from Edmonton

Despite the price, I expected more.

Posted 10-Jan-2017
Pros: They're affordable. They're in a good location if you're staying in town. The rooms were nice and toasty. The wood paneled ceiling is cozy.
Cons: Aforementioned rudeness, cleanlieness, and outdatedness.
Location: Golden Taps was a good spot to play pool and drink beers.
Checked in, and was told that the hot tub wasn't working. This was disappointing, as it's one of my deal breakers for booking a hotel on a snowboard trip. I requested a better rate, as the main reason I booked my room was for something that wasn't available. I was given no discount, but was given the offer to call another hotel and book something else. This was over New Years weekend, and they knew full well that the whole town was sold out. It felt like the hotel staff member was doing the absolute minimum possible thing to resolve this issue... just wanted to cover herself. Overall, I'd say she was somewhat rude about the whole thing, and it started my stay off on the wrong foot. Once checked in, the room was slightly poorer than I expected for a two star motel. Everything in the room was severely dated. The TV was a Zenith straight out of the 80's and had a super high pitched sound coming from it, so we couldn't use it. The bedding looks like it's from the 70's or 80's too. Not sure how old the bed was, but it was okay, if not pretty firm. The pillows were garbage. I would have been much happier in this bed if I used my own sleeping bag and pillow on it. The bathroom fan sounded like a helicopter, and there was mold on the bathtub caulking. Otherwise the place was pretty clean. The walls were quite thin, and for our first night, we had some ridiculous neighbours who drunkenly played with the door jam at 4AM. Not the motel's fault there, but the walls were thin.
Comment from Hotel Management
16-Jan-2017 by front desk., Hotel Management
Jesse. I am sorry you were not satified with your stay. Unfortunatley the hot tub has been closed due to a water pipe that burst which also broke the boiler that heats the hot tub. The staff did try to get someone to come and fix it but being it was during the holiday no one was available until the New Year.
3 out of 5
by A verified traveller

Clean and good Price

Posted 05-Jan-2017 on Hotels
Older but clean
Comment from Hotel Management
13-Feb-2017 by General Manager, Hotel Management
We appreciate your feedback. We try hard to make our guests welcome here at the Rondo Motel. Thank-you
3 out of 5
Recommended
for Students
by A verified traveller

Cheap ski accommodations with fridge and microwave

Posted 03-Jan-2017
Cons: The beds will make you sore sleeping in them since they are incredibly hard.
Location: Right down town Golden so walking to stuff was great!
An excellent price for somewhere to crash between ski days. The beds are pretty uncomfortable but the rooms are clean and its nice having a fridge and microwave. Also NO bed bugs to be found which is my main concern when staying places so I was very happy!