Ratings based on 550 Verified Reviews

3.4 out of 5
72% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller from Alberta

Good value for a quick overnight stay

Posted 22-Jul-2017
Pros: Price
Cons: Cleanliness of carpets.
Location: We weren't there long enough to answer this question.
I chose this hotel because we needed a reasonably priced room for just a quick stopover on our long road trip. The room was dated but clean, although the carpet could have used another go over with the vacuum.
Comment from Hotel Management
22-Jul-2017 by Front desk, Hotel Management
Thanks for staying at the Rondo
3 out of 5
Recommended
for Everyone
by A verified traveller from Edmonton

Beautiful view of the mountains, central location.

Posted 16-Jul-2017
Pros: Staff are very pleasant and cheerful. Location was also spectacular.
Central location is nice to be able to walk to most restaurants and the Kicking Horse Pedestrian Bridge. Staff are excellent and very accommodating. The rooms are ok, the beds ok as well. The rooms are dated, but for the limited time you are there, it's good value for the price. The rooms do have A/C which was great, as it was hot. Great location, nice area and excellent staff.
Comment from Hotel Management
22-Jul-2017 by Front desk, Hotel Management
Thanks for staying at the Rondo Motel
2 out of 5
by A verified traveller from Edmonton

Old and in need of renovations

Posted 14-Jul-2017
Pros: Plenty of ice available.
Cons: Update the rooms. Ensure that free wifi is provided.
Location: Can walk to Kicking Horse pedestrian bridge, grocery store and cinema.
The motel was supposed to provide free wifi but did not. The room was outdated and smelled.
Comment from Hotel Management
16-Jul-2017 by front desk, Hotel Management
Thanks for staying at the Rondo Motel. We have just had the WiFi routers all replaced and there still is a problem that the IT tech is working on.
4 out of 5
Recommended
for Everyone
by A verified traveller

Decent place to stay for the night.

Posted 14-Jul-2017
Pros: There was something going on in the town of Golden. Live music just over the bridge. We enjoyed spending some time there.
Cons: Carpet was quite dirty.
Location: We didn't have too much time in town but it was nearby and the picturesque bridge over the river.
We only had one night here while passing through. The beds were clean and comfy. Close walk to the bridge in Golden.
Comment from Hotel Management
16-Jul-2017 by front desk, Hotel Management
Thanks for staying at the Rondo Motel
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 13-Jul-2017
One night stay and it worked fine. Nothing really to write about
Comment from Hotel Management
16-Jul-2017 by front desk, Hotel Management
Thanks for staying at the Rondo Motel
1 out of 5
by A verified traveller

Terrible!

Posted 09-Jul-2017
Pros: nothing
Cons: knock down the building and build a new one
Location: Walk around the old part of town
This had to be the worst place I have ever stayed in all my travels throughout Canada, U.S. England and Europe! The rating on this place should be a 1 out of 5. 1 only because the front desk staff was nice. The non smoking room smelled of stale smoke, the worn and filthy rug was full of cigarette burns. The kettle for the instant coffee had slime in it. I checked the mattress for bed bugs to find the worn mattress had tears down the side of it. The bathroom was worn, the sink had a repair to the hole in it. The walls had repairs where it looked like they had been kicked in. The plug ins hardly held a plug and the bed spread has never been changed out since the eighties. On top of every thing we had a wake up call at 5:30 am, that we had not requested. No one in the front office to talk to when we checked out. Would have booked another room but the area was booked solid.
Comment from Hotel Management
22-Jul-2017 by front desk, Hotel Management
Thanks for the coments.
3 out of 5
Recommended
for Everyone
by A verified traveller

Excellent staff.

Posted 09-Jul-2017
Pros: A little off of the beaten path, therefore location is quiet. Staff was very accommodating and helpful.
Cons: Cosmetic maintenance to room interiors.
Location: Unable to provide evaluation; we had 10 hours on the road on day of arrival and left very early the following morning. Didn't explore local area.
Made special request to motel for ground floor room due to mobility issues. Request was granted even though they were totally booked on the night of our stay. Would describe condition of motel to a friend and make a conditional recommendation.
Comment from Hotel Management
10-Jul-2017 by Cathy, Hotel Management
Thanks for staying at the Rondo Motel
2 out of 5
by A verified traveller

Only stay here as a last resort.

Posted 09-Jul-2017
Overpriced for a low end hotel. Room reeked of smoke. No screen on the windows. Air conditioner sounded like a jet engine. We would have left, but it was too late to drive anywhere else.
Comment from Hotel Management
10-Jul-2017 by c, Hotel Management
Thanks for staying at the Rondo
2 out of 5
by A verified traveller

Hotel is centrally located, but that's it!

Posted 08-Jul-2017
Cons: A general upgrade and cleaning.
Front desk clerk was very pleasant. Hotel is old and run down. Railings on stairs to second flr were very dirty. Beds were old and hard. Pillows were poor and there were not enough of them. Carpet was very dirty. Minimum toiletries.
Comment from Hotel Management
10-Jul-2017 by cathy, Hotel Management
Thanks for staying at the Rondo
1 out of 5
by A verified traveller from Utah

Terrifying

Posted 07-Jul-2017
Worst room I have ever had to stay in. Run-down, filthy, noisy (air conditioner fan so noisy it could be heard two buildings away. Lady in office offered no solution). Fire alarm disabled and hanging from ceiling. No toiletries offered. Extra set of towels for paid third guest never delivered to room as promised. Old Zenith 19" tube TV with non-functional remote. Four long black hairs on son's pillow. Bug in bed. Need I go on? In short... terrifying!! Just laid on bed, got up in morning and left. Expedia should not rep this motel.
Comment from Hotel Management
22-Jul-2017 by rondo motel, Hotel Management
Sorry you were unhappy