Ratings based on 133 Verified Reviews

They paid and stayed. We double-checked.
2.2 out of 5
24% of guests recommend
2.4 Room cleanliness
3.1 Service & staff
2.3 Room comfort
2.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from California

Wonderful one night-stay

Posted 17-Aug-2016
We drove to Golden to stay there over night while visiting Banff Nationalpark during the high season in August. The hotel was more than we expected. It had newly renovated rooms and cozy beds and we had a wonderful and quiet stay there.
1out of 5
by A verified traveller from Red Deer, Alberta

Not a good view

Posted 16-Aug-2016
I have slept in alot of old hotels and never been in one sooo dusty and the mirror in the bathroom was really dirty. The roof above the tub/shower was loose and dirt and insulation was falling out directly above the shower. It was all over the tub, so I Cleaned it out and went for Supper. When I returned it was covered again. I assume the people above us, when walking probably knocked it down. Not their fault. But I was not going to risk a shower and have it come down on my head. I would have moved hotels if I hadn't been so tired. I could not get any wifi , the front desk said there was a card in the room with The info on it. I searched and did not find it. I called the front desk 3 times with no answer/ reply. The beds were clean and compfortable. I am not fussy, I prefer the $50.00 /80.00 dollar hotels. All I care about is a shower and bed . This is definitely not even a $50.00 hotel. Staff was not friendly or helpful. KAREN
3out of 5
by A verified traveller

Will do for one night, passing through.

Posted 15-Aug-2016
Room is small for family of 4. Bathroom clean but needs work to make it pleasant and modern. Okay if passing through and need somewhere to sleep for a night.
4out of 5
by A verified traveller

Not as bad as you might think

Posted 15-Aug-2016
I usually don't write reviews but I felt compelled with this hotel since it gets such an incredibly low rating that I think doesn't reflect the current situation. It is a relatively inexpensive hotel that is on Highway 1 on the way out of Golden towards Yoho. Not the best location, but it does the job if you just need a place to rest your head for a night. It is a bit run-down, there are few amenities, but the staff were efficient and most importantly, it was clean. It looks like they have recently renovated the main portion of the room, which is now actually quite pleasant. If they have the chance they should update the bathrooms and exterior as well - which are certainly a bit rundown. However, what is very nice is that the rooms have a decent sized bar fridge, microwave, and kettle, which makes them more functional than some rooms in more expensive hotels. Overall, I was nervous when I booked the place given the rating and reviews, but it was the only place left in town though. In the end I was happy with how it worked out, certainly not the Ritz, but definitely a completely serviceable hotel with decent rates.
3out of 5
by A verified traveller

Posted 15-Aug-2016
It's ok for stay. Room is not bad. It's a little close to high way, but it's not noisy.
1out of 5
by A verified traveller

Filthy

Posted 14-Aug-2016
Rooms were filthy. Showers did not work, hotel needs major renovation and cleaning
2out of 5
by A verified traveller

Thought Howard Johnson was a name I could trust.

Posted 12-Aug-2016
Hotel was in poor condition. The maintenance that has been done was done extremely poorly.
2out of 5
by A verified traveller

Posted 11-Aug-2016
This is not even A 2 star hotels and we did not Like the location too
2out of 5
by A verified traveller

Posted 10-Aug-2016
Cons: the hotel is old and needs a face lift.
when booking hotel breakfast was listing as included, which is one of the reasons I choose this hotel. We were disappointed to find out that the web site is false advertising there was no breakfast. And the price for what we got was steep.
1out of 5
by A verified traveller

Toiletries

Posted 10-Aug-2016
Didn't re stock and had no conditioner and lotion. Towels were not fresh, and toilets are dirty. Was not worth the money. Didn't change the sheets after request, for four days. The phone in our room wasn't working and no one came to see after several reminders. Overall not worth the money.