Ratings based on 149 Verified Reviews

They paid and stayed. We double-checked.
2.3 out of 5
27% of guests recommend
2.5 Room cleanliness
3.1 Service & staff
2.4 Room comfort
2.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Posted 04-Sep-2016
It was clean for our overnight stay, but I likely would not stay long term here.
3out of 5
by A verified traveller from New England

Hotel needs upgrade

Posted 04-Sep-2016 on Orbitz
Pros: Staff friendliness and room size
Cons: Upgrade furnishings. Needs new refrigerator. Make sure no more mice.
Location: Canadian Rockies are spectacular. Many good places each within a day trip.
Staff was very friendly and helpful. They provided good advice on tourism and activities. Room was large and equiped with essentials. Refrigerator door did not close adequately resulting in much ice on shelves. We had a mouse in room. Staff offered to move us to a different room, but we elected the offer a of mouse trap. We were able to trap the mouse and remove it. One chair had a broken arm. Wi-fi worked well.
4out of 5
by A verified traveller

Posted 04-Sep-2016
i dont want to be forced to new write in this box it wont let me submit stuff
2out of 5
by A verified traveller from Black diamond

Posted 03-Sep-2016 on Hotels
Bathroom was dirty. Bedding had hair in it and the sheets were stained
4out of 5
by A verified traveller

Pleasantly surprised

Posted 28-Aug-2016 on Hotels
Pleasantly surprised, bed were comfy, room was clean. Needs minor fix up
4out of 5
by A verified traveller from California

Wonderful one night-stay

Posted 17-Aug-2016
We drove to Golden to stay there over night while visiting Banff Nationalpark during the high season in August. The hotel was more than we expected. It had newly renovated rooms and cozy beds and we had a wonderful and quiet stay there.
1out of 5
by A verified traveller from Red Deer, Alberta

Not a good view

Posted 16-Aug-2016
I have slept in alot of old hotels and never been in one sooo dusty and the mirror in the bathroom was really dirty. The roof above the tub/shower was loose and dirt and insulation was falling out directly above the shower. It was all over the tub, so I Cleaned it out and went for Supper. When I returned it was covered again. I assume the people above us, when walking probably knocked it down. Not their fault. But I was not going to risk a shower and have it come down on my head. I would have moved hotels if I hadn't been so tired. I could not get any wifi , the front desk said there was a card in the room with The info on it. I searched and did not find it. I called the front desk 3 times with no answer/ reply. The beds were clean and compfortable. I am not fussy, I prefer the $50.00 /80.00 dollar hotels. All I care about is a shower and bed . This is definitely not even a $50.00 hotel. Staff was not friendly or helpful. KAREN
4out of 5
by Cyril

Posted 15-Aug-2016 on Hotels
After all the negative reviews we saw, we were kinda scared but once we were there we were shocked to find it in good condition clean, beds were nice. I like the fact that it has flooring in there other than carpet as carpet gets petty dirty and cant see al the good stuff spilt on it. The front desk was very obliging let us get in to our rooms early. You can always find something to complain about no matter where you stay but we were pleased with it. When on a trip you are there to go out not live in the place so we would stay there again, for the price was reasonable for sure,
3out of 5
by A verified traveller

Will do for one night, passing through.

Posted 15-Aug-2016
Room is small for family of 4. Bathroom clean but needs work to make it pleasant and modern. Okay if passing through and need somewhere to sleep for a night.
4out of 5
by A verified traveller

Not as bad as you might think

Posted 15-Aug-2016
I usually don't write reviews but I felt compelled with this hotel since it gets such an incredibly low rating that I think doesn't reflect the current situation. It is a relatively inexpensive hotel that is on Highway 1 on the way out of Golden towards Yoho. Not the best location, but it does the job if you just need a place to rest your head for a night. It is a bit run-down, there are few amenities, but the staff were efficient and most importantly, it was clean. It looks like they have recently renovated the main portion of the room, which is now actually quite pleasant. If they have the chance they should update the bathrooms and exterior as well - which are certainly a bit rundown. However, what is very nice is that the rooms have a decent sized bar fridge, microwave, and kettle, which makes them more functional than some rooms in more expensive hotels. Overall, I was nervous when I booked the place given the rating and reviews, but it was the only place left in town though. In the end I was happy with how it worked out, certainly not the Ritz, but definitely a completely serviceable hotel with decent rates.