Ratings based on 49 Verified Reviews

3.3 out of 5
67% of guests recommend
3.7 Room cleanliness
3.4 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller from Alberta

basic and clean and quiet

Posted 14-Oct-2017
This hotel has been renovated and is a clean and comfortable hotel. No restaurant is available for breakfast in the morning so you need to grab breakfast at one of the restaurants or fast food places nearby. The beds are very high which was a problem because my elderly parents had a difficult time getting in and out of them, however, the mattresses were comfortable. I would stay here again for basic accommodation.
4 out of 5
Recommended
for Everyone
by A verified traveller from Parksville, BC

Excellent Indian food.

Posted 10-Oct-2017
Nice quiet location, comfortable bed, and all the extras advertised Only complaint was the few number of TV channels.
3 out of 5
Recommended
for Everyone
by A verified traveller from Alberta

Convenient location when traveling west or east

Posted 20-Sep-2017
Pros: Convenient location
Cons: Need outlets fo bedside lamp. Needs new towels, the towels were quite thin.
Location: We were not there to do things in Golden, just passing through & wanted to spend the night & get up to head out in the am.
Lodge has been recently renovated, we had no outlet for the lamp bedside and the bathroom fan was noisy, beds comfortable & room was clean.
Comment from Hotel Management
30-Sep-2017 by Zara, Hotel Management
Thanks for staying with us. We appreciate your feedback! We will work hard on fixing things you mentioned, we hope to see you again!
4 out of 5
Recommended
for Everyone
by A verified traveller from Toronto

Most comfortable bed I've ever slept in!

Posted 17-Sep-2017
Great motel! Restaurant on site, beautiful views, reasonable price, just off the main highway, and the most comfortable bed I've ever slept in!!
Comment from Hotel Management
30-Sep-2017 by Zara, Hotel Management
Thanks for staying with us. We appreciate your feedback!
1 out of 5
by A verified traveller from calgary

Terrible experience, not recommended.

Posted 10-Sep-2017
Rude staffs and services. Not clean and unsafe. Not recommended.
Comment from Hotel Management
15-Sep-2017 by Pavi, Hotel Management
Thank you for your feedback. Our staff should not be rude. We will work to make sure we are polite and kind. We will clean a lot better and make sure that it is safe.
2 out of 5
by A verified traveller from Calgary

Disappointing Stay

Posted 07-Sep-2017
Pros: Air conditioning, full kitchenette. Lots of parking.
Cons: Dispassionate/impersonal staff. No breakfast offered - inaccurate Expedia profile. Pool was dirty. Dishes were dirty.
Location: Ten minutes from town, nothing in the immediate area, but if you make the drive into town, there are lots of cute restaurants and activities nearby.
Expedia lists "breakfast service" as one of the amenities offered by this hotel, but upon asking where breakfast was in the morning, we were told by hotel staff to drive into town. It's a ten minute drive from town, and there's nothing to do in the immediate area of the hotel. The only food in the immediate area is an Indian restaurant also owned by the hotel. The pool looked quite dirty, and the dishes in the kitchenette were dirty as well. That said, the kitchenette was full (with stove/oven, fridge and dishes included), and the air conditioning was good, even if the machines were a bit old. Lots of tour busses coming in and out for the nights, so you pretty much have the hotel to yourself during the day, but an early wake-up when they pack up the busses again the next morning.
Comment from Hotel Management
07-Sep-2017 by Pavi, Hotel Management
I am sorry you are unhappy. I am born and raised in this town and it is less then a minute drive into the down town area. Our restaurant on the property just opened on August 1, 2017 and we are still in the middle of establishing our breakfast program for our guests. We are trying to speed up this process and have it operational as soon as possible. Thank you for all the positive feedback you have provided. I hope to fix all the issues you have mentioned so that your next stay will be more enjoyable.
2 out of 5
by A verified traveller from peachland, bc

Posted 03-Sep-2017
Motel style, noisy neighbours and air con! But clean and comfortable - good for a quick stop one night
Comment from Hotel Management
06-Sep-2017 by Pavi, Hotel Management
Thank you for your feedback. We hope to be able to earn the 3 extra stars on your next stay. I apologize for the noisy guests next door. We hope this does not discourage you from staying with us again.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 30-Aug-2017
Nice hotel , Recently renovated ,the room is nice and clean, the beds are comfortable. But the hair dryer doesn't work, then we get another one from the service desk. Will recommend to others.
Comment from Hotel Management
05-Sep-2017 by Zara, Hotel Management
Thank you for staying with us. We really appreciate your feedback.
3 out of 5
Recommended
for Everyone
by A verified traveller from Victoria

Just off the main highway

Posted 23-Aug-2017
Pros: Room was clean and spacious, seemed like it was recently refurbished
Cons: Hotels all seem a bit high at this time of year
Location: We tried the Indian restaurant next door ... good food, but they were a bit slow. I will cut them some slack because it was only day 5 for them.
Difficult to find a place to stay in the middle of summer ... for just one night . overall we were pleased with the stay.
Comment from Hotel Management
27-Aug-2017 by Pavi, Hotel Management
Thank you so much for all your feedback. We have recently undergone a motel wide remodel. We continue to update and change and try to provide our guests with quality and comfort. Our restaurant did just open on July 31 and we are still working out a few kinks. Thank you so much for your patience and understanding during this time. We hope to see you again soon.
3 out of 5
Recommended
for Everyone
by A verified traveller from London UK

Overnight stopover

Posted 22-Aug-2017
Pros: Convenient placed near highway. Indoor pool and Hot tub. Good Indian restaurant on same site.
Location: Only 10 mins away by car to old town centre. Has a couple of pubs (with music) and restaurants.
Convenient motel for stopover on highway. Clean basic rooms. Indoor pool and hot tub nice to have. New good Indian restaurant on same site for evening dinner also convenient. Town bars and restaurants only about 10 mins away by car.
Comment from Hotel Management
27-Aug-2017 by Pavi, Hotel Management
Thank you for all your feedback about our location and our restaurant that just opened on July 31. We have recently renovated our property and the feedback is greatly appreciated. We hope to see you again soon.