Good location close to beach, with beautiful hinterland view from the balcony, over the pool, tennis court and Nerang River to the hills beyond. Rooms were spacious and well maintained. Kitchen facilities were comprehensive with a cook-top, fridge, microwave oven and plenty of tools and crockery.
The fans were very dirty and would have needed a vacuum cleaner to clean them. We couldn't have used a wet cloth without dropping heaps of dirt on the floor.
Check-in on Christmas Eve was traumatic, due to mis-communication. Our confirmation notice stated that check-in was between 2 and 5 p.m. but the reception counter had closed at 1 p.m. and the after-hours service didn't open until 4 p.m. We were thinking we might have to sleep on the street until the after-hours service answered after 4 p.m. The after-hours lady who answered was very nice and put us at ease. Obviously the resort should have been informed us about the early reception closure, and the after-hours service should have opened at 12 or 1 p.m. that day.