Title: Hotel Apartments on 22 View Avenue, Surfers Paradise Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Apartments on 22 View Avenue, Surfers Paradise Guests savor delicious meals at the welcoming restaurant while enjoying the comforts of in-room WiFi and convenient elevator access throughout their stay ## Photo gallery for Hotel Apartments on 22 View Avenue, Surfers Paradise ![Studio, 1 Queen Bed, Balcony, Ocean View | Balcony view - Hotel Apartments on 22 View Avenue, Surfers Paradise (Surfers Paradise)](https://images.trvl-media.com/lodging/93000000/92730000/92726800/92726727/d80c2ddb.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property - Hotel Apartments on 22 View Avenue, Surfers Paradise (Surfers Paradise)](https://images.trvl-media.com/lodging/93000000/92730000/92726800/92726727/9a9ea66f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Desk, laptop workspace, blackout curtains, iron/ironing board - Hotel Apartments on 22 View Avenue, Surfers Paradise (Surfers Paradise)](https://images.trvl-media.com/lodging/93000000/92730000/92726800/92726727/7bed26ab.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Apartments on 22 View Avenue, Surfers Paradise (Surfers Paradise)](https://images.trvl-media.com/lodging/93000000/92730000/92726800/92726727/w1390h934x10y0-f6329d63.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Hotel Apartments on 22 View Avenue, Surfers Paradise (Surfers Paradise)](https://images.trvl-media.com/lodging/93000000/92730000/92726800/92726727/w8220h6061x0y371-f354f17d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Apartments on 22 View Avenue, near Surfers Paradise Beach and Slingshot, offers a relaxed retreat. Enjoy practical in-room WiFi and satisfying meals at the on-site restaurant. An elevator ensures effortless movement through the building. ## Reviews 5.6 ## Popular amenities - Free Wi-Fi - Restaurant - Air-conditioning - Parking available ## Room options ### Check availability for these dates Tonight [Feb 3 - Feb 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=92726727&PinnedHotelID=92726727&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=92726727&PinnedHotelID=92726727&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 4 - Feb 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=92726727&PinnedHotelID=92726727&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=92726727&PinnedHotelID=92726727&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 6 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=92726727&PinnedHotelID=92726727&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=92726727&PinnedHotelID=92726727&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=92726727&PinnedHotelID=92726727&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=92726727&PinnedHotelID=92726727&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 7 of 7 rooms ### View all photos for Studio, 2 Double Beds, Balcony, City View ![Desk, laptop workspace, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/93000000/92730000/92726800/92726727/7bed26ab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 2 Double Beds, Balcony, City View ### Highlights Balcony Air conditioning Heating Free cots/infant beds Mini-fridge Smart TV Blackout curtains Private bathroom - Ocean view - 398 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Studio, 2 Double Beds, Balcony, Ocean View ![Desk, laptop workspace, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/93000000/92730000/92726800/92726727/7bed26ab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 2 Double Beds, Balcony, Ocean View ### Highlights Balcony Air conditioning Heating Free cots/infant beds Mini-fridge Smart TV Blackout curtains Private bathroom - Ocean view - 398 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Studio, 2 Double Beds, Balcony, Ocean View ![Desk, laptop workspace, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/93000000/92730000/92726800/92726727/7bed26ab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 2 Double Beds, Balcony, Ocean View ### Highlights Balcony Air conditioning Heating Free cots/infant beds Mini-fridge Smart TV Blackout curtains Private bathroom - Ocean view - 398 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Studio, 2 Double Beds, Balcony, City View (1) ![Desk, laptop workspace, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/93000000/92730000/92726800/92726727/7bed26ab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 2 Double Beds, Balcony, City View (1) ### Highlights Balcony Air conditioning Heating Free cots/infant beds Mini-fridge Smart TV Blackout curtains Private bathroom - Ocean view - 398 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Studio, 2 Double Beds, Balcony, City View (2) ![Desk, laptop workspace, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/93000000/92730000/92726800/92726727/7bed26ab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 2 Double Beds, Balcony, City View (2) ### Highlights Balcony Air conditioning Heating Free cots/infant beds Mini-fridge Smart TV Blackout curtains Private bathroom - Ocean view - 398 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Studio, 2 Double Beds, Balcony, City View ![Desk, laptop workspace, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/93000000/92730000/92726800/92726727/7bed26ab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 2 Double Beds, Balcony, City View ### Highlights Balcony Air conditioning Heating Free cots/infant beds Mini-fridge Smart TV Blackout curtains Private bathroom - Ocean view - 398 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Studio, 1 Queen Bed, Balcony, Ocean View ![Studio, 1 Queen Bed, Balcony, Ocean View | Desk, laptop workspace, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/93000000/92730000/92726800/92726727/764da9a6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 Queen Bed, Balcony, Ocean View ### Highlights Balcony Air conditioning Heating Free cots/infant beds Mini-fridge Smart TV Blackout curtains Rainfall showerhead - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FGold-Coast-Hotels-Mantra-On-View-Surfers-Paradise.h92726727.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FGold-Coast-Hotels-Mantra-On-View-Surfers-Paradise.h92726727.Hotel-Information) ## About the area Located near the beach, Hotel Apartments on 22 View Avenue, Surfers Paradise is in Surfers Paradise, a neighbourhood in Gold Coast. The area's natural beauty can be seen at Surfers Paradise Beach and Burleigh Beach, while Warner Bros. Movie World and Wet'n'Wild Gold Coast are popular area attractions. Dreamworld and Infinity Attraction are also worth visiting. [Visit our Gold Coast travel guide](https://www.expedia.co.uk/Gold-Coast.dx180064) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-27.99818%2C153.42918&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=n-wpzii_3YfzksOEXNGzdRCAFRo=) 3197 Surfers Paradise Blvd, Surfers Paradise, QLD, 4217 ### What's nearby - ![Surfers Paradise Beach which includes a sandy beach, skyline and cbd](https://images.trvl-media.com/place/6086991/d2b5e61e-dd03-4864-9bf5-e4d6ce9416db.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Surfers Paradise Beach 2 min walk \- 0.1 miles - ![Cavill Avenue featuring night scenes, signage and railway items](https://images.trvl-media.com/place/6125214/8dcba818-4d4b-4450-9908-ef810212fdc6.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cavill Avenue 7 min walk \- 0.4 miles - Chevron Renaissance 3 min walk \- 0.2 miles - Infinity Attraction 5 min walk \- 0.3 miles - Slingshot 9 min walk \- 0.5 miles ### Getting around - Cypress Avenue Station 3 min walk - Helensvale Station 22 min drive - Gold Coast, QLD (OOL-Coolangatta) 37 min drive ### Restaurants - Castaway Coffee Bar 4 min walk - Sandbar 3 min walk - Clock Hotel 2 min walk - Nosh Pan Asian 1 min walk - Costa D'oro Italian Restaurant & Pizzeria 4 min walk ## About this property ### Hotel Apartments on 22 View Avenue, Surfers Paradise Hotel near Surfers Paradise Beach A short walk from Cavill Avenue, Hotel Apartments on 22 View Avenue, Surfers Paradise provides amenities such as a restaurant. Stay connected with free in-room WiFi. You'll also find perks such as: - Self-parking (surcharge), smoke-free property and a lift Room features All guest rooms at Hotel Apartments on 22 View Avenue, Surfers Paradise feature thoughtful touches, such as laptop-friendly workspaces and air conditioning, in addition to amenities, such as free WiFi and desk chairs. More conveniences in all rooms include: - Bathrooms with rainfall showers and baths or showers - 36-inch Smart TVs with cable channels - Wardrobes/cupboards, mini fridges and microwaves ## Similar properties ![View from room](https://images.trvl-media.com/lodging/1000000/930000/921900/921821/e3df3119.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BreakFree Beachpoint Surfers Paradise - Pool - Kitchen - Washing machine - Dryer 8.2 Very good 260 reviews £165 includes taxes & fees 5 Feb - 6 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=921821&PinnedHotelID=921821&HadPinnedHotel=true®ionId=-1&adults=2) ![40-inch TV with digital channels](https://images.trvl-media.com/lodging/1000000/980000/979100/979097/9d783219.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BreakFree Longbeach Surfers Paradise - Pool - Hot tub - Kitchen - Washing machine 8.4 Very good 342 reviews £171 includes taxes & fees 17 Feb - 18 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=979097&PinnedHotelID=979097&HadPinnedHotel=true®ionId=-1&adults=2) ![Triple Room, Balcony | Soundproofing, free WiFi, bed sheets](https://images.trvl-media.com/lodging/108000000/107570000/107567700/107567700/c69060aa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Maze Backpackers Gold Coast Surfers Paradise - 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18 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=9627423&PinnedHotelID=9627423&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach/ocean view](https://images.trvl-media.com/lodging/2000000/1090000/1080800/1080792/0932049b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Karana Palms Resort Surfers Paradise - Pool - Kitchen - Washing machine - Dryer 8.0 Very good 398 reviews £113 includes taxes & fees 10 Feb - 11 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=1080792&PinnedHotelID=1080792&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/3000000/2650000/2649600/2649548/b1452b08.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Palazzo Colonnades Surfers Paradise - Pool - Kitchen - Washing machine - Dryer 8.4 Very good 1,023 reviews £172 includes taxes & fees 4 Feb - 5 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=2649548&PinnedHotelID=2649548&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Apartment | Living area | TV](https://images.trvl-media.com/lodging/14000000/13300000/13299600/13299557/b584bc4b_edited_0b7f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ipanema Holiday Resort Surfers Paradise - Pool - Hot tub - Kitchen - Washing machine 7.2 Good 526 reviews £116 includes taxes & fees 4 Feb - 5 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=13299557&PinnedHotelID=13299557&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=92726727&PinnedHotelID=92726727&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=92726727,921821,979097,107567700,980657) ## Property amenities ### Internet - Available in all rooms: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - Onsite parking available only on request - Secured, uncovered parking on site (AUD 25 per day) - Limited on-site self parking ### Food and drink - A restaurant ### Family friendly - In-room cot - In-room microwave - Mini-fridge ### Accessibility - High-pile carpet in room - Lift (100 centimetre wide door) ### More - 22 floors - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Free cot ### Bathroom - Bathtub or shower - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Soap - Toilet paper ### Entertainment - 36-inch smart TV with cable channels ### Food and drink - Microwave - Mini-fridge ### More - Air conditioning - Desk - Desk chair - Heating - Iron/ironing board - Laptop workspace ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 10:00 AM Contactless check-out Late check-out fee: AUD 50 ### Special check-in instructions The property charges 1.5 per cent for credit card payments There is no front desk at this property Guests will receive an email within 72 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance Prior to arrival, you must complete online registration via a secure link You will be asked to provide the property with a copy of your passport after booking Information provided by the property may be translated using automated translation tools ### Access methods Lockbox, private entrance ### Pets Pets not allowed ### Children and extra beds Children are welcome Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cleaning fee: AUD 87.68 per accommodation, per stay. - A damage deposit of AUD 200 will be collected before check-in. We have included all charges provided to us by the property. ### Optional extras - Uncovered self-parking fee: AUD 25 per day (in/out privileges) - Early check-in is available for a fee (subject to availability) - Late check-out fee: AUD 50 - Credit card charges are subject to a surcharge of 1.5 per cent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve on-site parking This property accepts credit cards, mobile payments and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Parking height restrictions apply ### Property is also known as Mantra on View Surfers Paradise Hotel Apartments on 22 View Avenue, Surfers Paradise Hotel ## Frequently asked questions ### Is Hotel Apartments on 22 View Avenue, Surfers Paradise pet-friendly? ### How much is parking at Hotel Apartments on 22 View Avenue, Surfers Paradise? ### What time is check-in at Hotel Apartments on 22 View Avenue, Surfers Paradise? ### What time is check-out at Hotel Apartments on 22 View Avenue, Surfers Paradise? ### Where is Hotel Apartments on 22 View Avenue, Surfers Paradise located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Apartments on 22 View Avenue, Surfers Paradise Reviews 5.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 5.2 Cleanliness ### 5.2 Amenities ### 4.6 Staff & service ### 5.0 Property conditions & facilities 10 - Excellent 3 8 - Good 7 6 - Okay 3 4 - Poor 6 2 - Terrible 6 ## Reviews ### 10/10 Excellent #### Michael 20 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was clean and had the amenities and the checkin was smooth and fast and i had no problems with my stay ##### Michael Stayed 3 nights in Oct 2024 ### 8/10 Good #### Annette 17 Feb 2025 Liked: Staff & service Location to tram station. Beach, dining options is fantastic, nothing wrong with the room but it is a little tired, needs a paint, mould in grout in shower, fridge cupboard swallon. cavity in bathroom ceiling leaked into the shower when it rained. ##### Annette Stayed 4 nights in Feb 2025 ### 6/10 Okay #### Vidya 30 Sept 2024 Disliked: Staff & service, property conditions & facilities Location is good , Parking is an issue, no cleaning entire stay, old and outdated onside, Maintenance needs attention. Ok but not good. ##### Vidya Stayed 3 nights in Sep 2024 ### 4/10 Poor #### Titapa 15 Dec 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I found lot of cockroaches in the room and bathroom. I contact owner and asking for change the room but they sent cleaner instead. But after we came back to cockroaches still in bathroom, they sent another cleaner but anyways those cockroaches gone. But next morning another cockroaches came again. This is very disgusting. The room smell bad, carpet very yucky. Only one good thing is location just 2-3 minutes to beach closed to shopping area and have tram stop nearby. ##### Titapa Stayed 5 nights in Dec 2024 ### 8/10 Good #### Sandra Da 18 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Close to everything ##### Sandra Da Stayed 4 nights in Jul 2025 ### 2/10 Terrible #### Fazia 14 Oct 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Paid for sea view could barely see it on the corner of the small balcony. After paying for the hotel they later advice that we have to pay fee for cleaning but they only cleaned the room once they didn’t provide any cleaning service or amenities The Wi-Fi was not working on our stay, complained to the host he was rude and waste of time didn’t do anything about the matters even the cleaning staff came in our room earlier morning when we were sleeping he opened the door with his key card invading our privacy and was rude I came here for a family holiday but couldn’t really enjoy our stay I would not recommend anyone staying here and experiencing such a horrible experience. ##### Fazia Stayed 7 nights in Oct 2025 ### 4/10 Poor #### karen 14 Aug 2025 Disliked: Cleanliness, staff & service, property conditions & facilities This property initially gave 2 people 2 towels each for a 6 day stay We had 2 toilet rolls for 6 days We had broken bed lamp hanging from its mount The cupboard door to the fridge was hanging by one hinge and at floor level all rotted out The door to the balcony had no outside handle just screws The door to the room was also hanging by one hinge I will never book here again I’ve contacted owner since returning home to be ignored Not good enough for the price paid ##### karen Stayed 6 nights in Aug 2025 ### 8/10 Good #### Ben 7 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good ##### Ben Stayed 5 nights in Jan 2025 ### 4/10 Poor #### John 28 Oct 2024 We were in room 925 and it requires a full refurb. Lucky I was only sleeping there although the bed was not very comfortable either ##### John Stayed 4 nights in Oct 2024 ### 8/10 Good #### Sharon 5 Aug 2024 Liked: Room comfort #### Okish Stayed here for 4 nights. Room was spacious. Room was not cleaned during our stay or no new towels given. Room could do with fresh painting. ##### Sharon Stayed 5 nights in Jul 2024 ### 2/10 Terrible #### Satya 18 Apr 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Property is not well maintained.. Carpet was very dirty..No cleaning provided throught out our stay... Don't recommend to anyone ##### Satya Stayed 4 nights in Apr 2025 ### 2/10 Terrible #### Jan Maree 28 Sept 2024 Disliked: Cleanliness, staff & service, property conditions & facilities This property needs a good make over! Old and outdated. Lack of information about the property as no car park no fresh linen fridge and wardrobes were terrible. ##### Jan Maree Stayed 5 nights in Sep 2024 ### 2/10 Terrible #### Steven 7 Sept 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Room 511 at The Mantra 22 view avenue Surfers Paradise. This is not part of the Mantra hotel, rather a private entity/owner. This room was supposedly meant to be 4 star. Im here to let everyone know this is not 4 star. Before i start i recommend to book your accommodation through the Mantra hotel itself... Issues i had. Room and balcony were absolutley filthy. Photos to prove. For three nights and 4 days they supplied only 4 towels, 1 bottle of 5ml shampoo per person, and 1 bottle for all of 5 ml shower gel. But i paid an extra $110 for room cleaning services...room was not cleaned before i enetered nor while i stayed the 4 days. The balcony was putrid with filth and grass on all edges. The 2 pathetic chairs were diagustingly filthy. I mean uncleanable. Holes in the walls as well. Slept on the same sheets and used unclean towels the whole stay. On my first day i asked for an upgrade as the room was not up to standard...zero care and no reply. I will be contacting the Queensland ombudsman regarding this. Do not book through websites un-associated with the hotel itself. Bood direct so you dont have this issue. My rating is pathetic and an advert full of lies. ##### Steven Stayed 3 nights in Sep 2025 ### 2/10 Terrible #### Karen 18 Jul 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### DO NOT RECOMMEND… Unsafe and unhealthy. My experience here was disgusting. The worst part was a cupboard that had direct access into a wall cavity containing electrical wiring, extreme dust and filth. When I spoke to the agent I was informed the air co dictionary didn’t work therefore they had to leave that access for people to manually adjust the air conditioning. The cupboard door to this electrical access did not even close. NOT SAFE!! There was black mould in the bathroom under the sink and around the bath/shower. There was a window covering held up by a bandaid in the bathroom. The worst part was the manager refused to take my call after the first phone call and refused to respond to my messages other the “Sorry, no refund” I called Mantra but they had no control as it is a privately owned apartment in the building. Tried calling Mantra person I was told could help, left several messages. Nothing!! Hotels.com are currently investigating. I DO NOT RECOMMEND THIS ACCOMODATION!!!! Worst experience and was left stranded as I was not prepared to stay in an unsafe apartment. ![](https://a.travel-assets.com/ugc/hotel-reviews/7DB6B9D81E918741776109730B6EE7DCF8E8F7931721269392939.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/787627CE81D9B6855A804243A9342B69953337E71721269387427.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9D381C210632E3AB6E5F98A3B7A53098AB94D2FE1721269402043.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/478E9A2C31B2A8D35CCC5690AAA69343CB468A3B1721269400189.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Karen Stayed 4 nights in Jul 2024 ### 8/10 Good #### Marcia 8 Sept 2025 Liked: Property conditions & facilities, room comfort ##### Marcia Stayed 4 nights in Sep 2025 ### 8/10 Good #### Takeshi 8 Aug 2025 Liked: Cleanliness, staff & service, room comfort ##### Takeshi Stayed 6 nights in Jul 2025 ### 8/10 Good #### KOUKI 30 Mar 2025 ##### KOUKI Stayed 3 nights in Mar 2025 ### 4/10 Poor #### Verified traveller 12 Feb 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 4 nights in Feb 2025 ### 6/10 Okay #### Ben 18 Nov 2024 ##### Ben Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Chris Judy 23 Sept 2024 Liked: Cleanliness, property conditions & facilities ##### Chris Judy Stayed 7 nights in Sep 2024 ### 10/10 Excellent #### Rosanne 7 Jul 2024 Liked: Cleanliness, property conditions & facilities ##### Rosanne Stayed 4 nights in Jul 2024 ## 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