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Crowne Plaza Surfers Paradise, an IHG Hotel

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Outdoor pool, pool loungers
Outdoor pool, pool loungers
Outdoor pool, pool loungers
In-room safe, desk, laptop workspace, iron/ironing board

Overview of Crowne Plaza Surfers Paradise, an IHG Hotel

Crowne Plaza Surfers Paradise, an IHG Hotel

4.5 out of 5

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Hand sanitiser provided
  • Social distancing

Explore the area

  • Popular LocationSurfers Paradise Beach7 min walk
  • Popular LocationSkyPoint Observation Deck15 min walk
  • Popular LocationWarner Bros. Movie World25 min drive
  • AirportGold Coast, QLD (OOL-Coolangatta)34 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Thu, Jun 10 2021 - Sat, Feb 05 2022.

About this area

Gold Coast

Located in Gold Coast, Crowne Plaza Surfers Paradise, an IHG Hotel is near a metro station and near the beach. Cavill Avenue and Pacific Fair Shopping Centre are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Sea World and Currumbin Wildlife Sanctuary. Don't miss out on a visit to Wet'n'Wild Gold Coast. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.
Popular Location

What's nearby

  • Kurrawa Beach - 7 min walk
  • Surfers Paradise Beach - 7 min walk
  • SkyPoint Observation Deck - 15 min walk
  • Capri on Via Roma - 19 min walk
  • Warner Bros. Movie World - 25 min drive

Getting around

  • Florida Gardens station - 1 min walk
  • Varsity Lakes Station - 13 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 34 min drive

Restaurants

  • Relish Restaurant — 1 min walk
  • Four Winds 360 Revolving — 1 min walk
  • Chiang Mai Thai - 5 min walk
  • Metro Coffee - 6 min walk
  • ELK Espresso - 11 min walk

About this property

Crowne Plaza Surfers Paradise, an IHG Hotel

Luxury Gold Coast hotel in Surfers Paradise, walk to Surfers Paradise Beach
2 restaurants, an outdoor pool and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a coffee shop/café and a snack bar/deli are on-site. All 269 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences such as fridges and electric kettles. Other amenities available to guests include furnished balconies, 24-hour room service and separate baths and showers.
Crowne Plaza Surfers Paradise, an IHG Hotel offers 269 forms of accommodation with espresso makers and a safe. Rooms open to furnished balconies. LCD televisions come with cable channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

An outdoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services.

Cleaning and safety practices

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (AUD 18 per day; includes in/out privileges)
  • Valet parking on site (AUD 25.00 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AUD 34.00 for adults and AUD 16.00 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Bike rentals
  • Fitness centre
  • Outdoor pool
  • Outdoor tennis court
  • Spa services
  • Hot tub

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Lockers available
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Filipino
  • French
  • Hindi

Business services

  • Business centre
  • Computer station
  • A meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Films for purchase

Food and drink

  • Electric kettle
  • Espresso maker
  • Fridge

Outdoor space

  • Furnished balcony

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from 10 June 2021 to 5 February 2022 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 65.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AUD 34.00 for adults and AUD 16.00 for children (approximately)
  • Self-parking fee: AUD 18 per day (in/out privileges)
  • Valet parking fee: AUD 25.00 per day
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property accepts China UnionPay for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Hotel Surfers Paradise
Crowne Plaza Surfers Paradise
Surfers Paradise Crowne Plaza
Crowne Plaza Surfers Paradise Gold Coast
Crowne Plaza Surfers Paradise Hotel Surfers Paradise
Crowne Plaza Surfers Paradise Hotel
Crowne Plaza Surfers Paradise
Crowne Plaza Surfers Paradise, an IHG Hotel Hotel
Crowne Plaza Surfers Paradise, an IHG Hotel Surfers Paradise

Frequently asked questions

4.2
Very good
Rating 5 - Excellent. 456 out of 999 reviews
5 - Excellent 46%
Rating 4 - Good. 365 out of 999 reviews
4 - Good 37%
Rating 3 - Okay. 112 out of 999 reviews
3 - Okay 11%
Rating 2 - Poor. 41 out of 999 reviews
2 - Poor 4%
Rating 1 - Terrible. 25 out of 999 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing staff and service we went there for our anniversary and they made our stay wonderful
Stayed 1 night in Sep 2018

1/5 Terrible

Liked: Cleanliness
Disliked: Staff & service
They Turned hotel into a quarantine hotel
Stayed 3 nights in Aug 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a big thank you for being so professional in all ways.
Stayed 1 night in Aug 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and although it’s tired it’s clean. Will be back for sure!
Stayed 1 night in Aug 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2020