Glen Ellyn Holidays from £955

Booked a King size bed. Got up to our room and it was smaller than the standard King size everyone expects when booking that size. Asked the front desk staff and they insisted it was King size. Did some quick measuring and it is in fact a Queen size for every other person in the country and would have been a deciding factor on where I stayed had I known they were truly a Queen being touted as a King. Very disappointed with the bed size and was able to make do but there are plenty of people out there that require that size bed to sleep comfortably, and the foldout couch bed would still not have been sufficient to compensate for the smaller bed depending on their physical needs. Location was great and access to food was also fantastic although very pricey, especially for the morning breakfast that is normally free in other hotels. I would personally look around at other comparable hotels if I go back to the same area since there are plenty to choose from.

The staff was very welcoming! The bellman greeted us by name the entire trip. Great location for shopping and the riverwalk. Highly recommend!

The bartender at the 530pm reception was so friendly! He made my daughter a kiddie drink since it was her 5th birthday!!

Good customer service and the food in the lobby restaurants was so good! Also the service at that restaurant is amazing I believe her name was Stephanie, she went out of her way to find me caffeine free Diet Coke. Also, we forgot to tell them that we don’t eat bacon after the hamburger came. They happily to get back and started another hamburger to make sure there’s no bacon residue in it.

The place was serene,close proximity to Fulton market and had amazing views