Exterior

Reviews of Ibis Styles Glasgow Central

3 out of 5
Ibis Styles Glasgow Central
116 Waterloo St, Douglas House, Glasgow, Scotland

Reviews

9.2

Wonderful

Rating 10 - Excellent. 691 out of 1002 reviews" "
Rating 8 - Good. 235 out of 1002 reviews" "
Rating 6 - Okay. 60 out of 1002 reviews" "
Rating 4 - Poor. 10 out of 1002 reviews" "
Rating 2 - Terrible. 6 out of 1002 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are too smal for double rooms
Stayed 2 nights in Apr 2024

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well positioned, close to car parking. Modern, clean, quiet and excellent staffing at all times. Good traditional breakfast too. Rooms comfortable and modern 👍👍
Stayed 1 night in Apr 2024
Response from Reception team on 28 Apr 2024
Dear Kenneth, Thanks a million for taking your time to give us a feedback about your recent stay in ibis Styles Glasgow Central. It is amazing to hear that you were happy with the location of our hotel and you found the rooms comfy and modern as well. Special thanks for mentioning our excellent team, we appreciate your kind feedback a lot! We are looking forward to welcoming you back soon!

10/10 Excellent

Jonathan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Leila on 27 Apr 2024
Dear Jonathan, Thank you for taking your time to give us this excellent rating about your recent stay in ibis Styles Glasgow Central. We are looking forward to welcoming you back!

10/10 Excellent

Youngrong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent
Stayed 1 night in Apr 2024
Response from Larisa on 20 Apr 2024
Hi Youngrong, thank you for rating your recent stay! We are chuffed that you had a positive experience during your visit. We would love to be able to welcome you back to the hotel soon!

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff and quiet accommodations. Rooms were cleanly and neat. Bonus: if you skip a daily cleaning you are comped a free bar beverage.
Stayed 2 nights in Apr 2024
Response from Larisa on 20 Apr 2024
Hi Rachel, thank you for your review. We are delighted that you enjoyed your stay! Thank you for your kind words about our team, we will pass this along. It is great to hear that your room was quiet. Additionally, we are chuffed that you enjoyed the free drink voucher for skipping room service. We hope that you will be able to stay again soon!

8/10 Good

Angela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean boutique style hotel. Would stay again.
Stayed 5 nights in Apr 2024
Response from Larisa on 20 Apr 2024
Hi Angela, thank you for writing a review. We are pleased that you enjoyed your stay! It is great to hear that you found the hotel's standard of cleanliness to be high, and that you liked our style. We hope that your next stay will be soon!

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great, good price, near to the train station, staff were friendly.
Stayed 3 nights in Apr 2024
Response from Leila Szabo on 15 Apr 2024
Dear James Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Magdalena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming atmosphere, modern decor, great location.
Stayed 1 night in Apr 2024
Response from Larisa on 14 Apr 2024
Hi Magdalena, thank you for your review. We are delighted that you had a positive experience during your visit. It is lovely to hear that you felt welcomed, and enjoyed our modern decor. Additionally, we are pleased that our location was convenient for what you needed. We hope that you will be able to visit again soon.

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Leila on 9 Apr 2024
Dear Craig, Thank you for taking the time to rate your recent stay. We are pleased to see you enjoyed your time at the hotel. We hope to have the pleasure of welcoming you back again soon!

6/10 Okay

Fraser

Travelled with family, Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Nice hotel. Great theme and location. Rooms and lobby cold Bar staff don’t know how to make cocktails so had to change drinks selection Breakfast buffet had run out of bacon,egg&sausage. Had to prompt staff member to refill as it was not being monitored.
Stayed 1 night in Apr 2024
Response from Leila on 9 Apr 2024
Dear Fraser, Thank you very much for taking your time to write a review. Web are very happy to hear that you found the hotel nice and you liked our style as well.As summer is approaching we recently hired many new staff members who are still training on the bar and breakfast set up. We apologise if this has caused you any inconveniences. We hope to see you back again with us!

10/10 Excellent

Lynsey

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely get your moneys worth and more! Champagne lifestyle on a lemonade budget! Would highly recommend!
Stayed 1 night in Mar 2024
Response from Larisa on 6 Apr 2024
Hi Lynsey, thank you for your review. We are delighted that you enjoyed your stay with us! It is great to hear that you found your visit to be good value for money. We hope that you will be able to stay again soon.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location.
Stayed 1 night in Apr 2024
Response from Leila Szabo on 5 Apr 2024
Dear Robert, Thank you for taking the time to rate your recent stay. We are pleased to see you enjoyed your time at the hotel. We hope to have the pleasure of welcoming you back again soon!

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to SECC. Bar was a little lacking in atmosphere.
Stayed 1 night in Mar 2024
Response from Larisa on 2 Apr 2024
Hi Stephen, thank you for leaving a review. We are pleased that you enjoyed your stay. It is great to hear that our location was convenient for what you needed in the city, and we appreciate your feedback regarding the atmosphere at the bar. Hopefully you will be able to visit again!

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Leila on 30 Mar 2024
Dear Stephen, Thank you for taking the time to rate your recent stay. We are pleased that you had an overall positive experience during your visit and hope that you will be able to stay again soon.

10/10 Excellent

Ronald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had previously stayed at this hotel and when I discovered that I was working locally and had to stay over, my automatic thought was to stay here again. I was so pleased with the room, with the breakfast setting me up nicely for the day ahead. There is no doubt that I will stay here again
Stayed 1 night in Mar 2024
Response from Larisa on 29 Mar 2024
Hi Ronald, thank you for taking the time to write a review. We are happy to have been your first thought for accommodation in the city centre! It is fantastic that you were pleased with your room, and enjoyed the breakfast buffet. We hope to see you again soon!

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very practically laid out rooms. Comfortable beds. Pillows could use work. Quiet area but close to transport and the action of Buchanan Street and the job of Central Station. Excellent breakfast and great hangout zone in the bar area.
Stayed 7 nights in Mar 2024
Response from Larisa on 29 Mar 2024
Hi Matthew, thank you for your review. We are very pleased that you enjoyed your stay! It is great to hear that you liked your room, and found your bed to be comfortable. Thank you for your feedback regarding the pillows in your room, we will pass this along. It is lovely that our location was convenient for what you needed, and that you enjoyed the breakfast buffet and out lounge area. We hope you will visit again soon!

8/10 Good

James

Stayed 2 nights in Mar 2024
Response from Leila on 10 Apr 2024
Dear James, Thank you for taking the time to rate your recent stay. We are pleased to see you enjoyed your time at the hotel. We hope to have the pleasure of welcoming you back again soon!

8/10 Good

Ryan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Leila Szabo on 21 Mar 2024
Dear Ryan, Thank you for rating your recent stay. We are so pleased to see that you enjoyed your time at the hotel. Hopefully you will be able to visit again soon!

8/10 Good

Jana

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Danielle on 19 Mar 2024
Hello Jana, thank you for the score. I am pleased you enjoyed your recent stay. We hope to welcome you back again!

6/10 Okay

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Larisa on 17 Mar 2024
Hi Susan, thank you for rating your stay. It is good to see that you had an overall positive experience during your stay.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Mar 2024
Response from Larisa on 14 Mar 2024
Hi Jonathan, thank you for your review. We are so pleased that you enjoyed your stay with us, thank you for your kind words. We hope to be able to welcome you back to the hotel soon!

10/10 Excellent

Jane

Stayed 1 night in Mar 2024
Response from Larisa on 2 Apr 2024
Hi Jane, thank you for rating your recent stay. We are pleased to see that you had a good experience with us, and hope that you will be able to sty again soon.

10/10 Excellent

Jane Eithne

Stayed 2 nights in Feb 2024
Response from Leila Szabo on 21 Mar 2024
Dear Jane Eithne, Thank you for rating your recent stay. We are so pleased to see that you enjoyed your time at the hotel. Hopefully you will be able to visit again soon!

8/10 Good

Gemma

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Lovely hotel
Stayed 2 nights in Feb 2024
Response from Leila on 23 Feb 2024
Dear Gemma, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice basic room with clean facilities- ideal for an overnight stay
Stayed 1 night in Feb 2024
Response from Larisa on 11 Feb 2024
Hi Paul, thank you for your review. We are pleased that you had a positive experience during your stay. It is great to hear that you felt that we are ideal for an overnight stay. We hope that you will visit again soon!

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great venue for a stay. We would recommended it.
Stayed 1 night in Feb 2024
Response from Larisa on 11 Feb 2024
Hi John, thank you for your review! We are chuffed that you enjoyed your stay. Hopefully we will be able to welcome you back to the hotel soon!

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has lots of complimentary stuff...free pool table, juke box, drinks, Tunnocks treats! Loved the wee Scottish quirks around the place.
Stayed 1 night in Feb 2024
Response from Kathleen on 11 Feb 2024
Hi Laura,Thank you for taking the time to leave a review for us, I am glad that you enjoyed your stay with us and that you found the amenities to your liking. I hope that you come back for another stay with us.

8/10 Good

edny

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cracking place to stay in Glasgow town. Very nice team of your staff who look after you
Stayed 1 night in Feb 2024
Response from Kathleen on 11 Feb 2024
Hello,I am pleased to hear that you enjoyed your stay with us and that you liked our staff and felt looked after. Thank you for taking the time to leave a review for us, I hope that you return for another stay sometime soon.

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful. The breakfast was amazing, with lots of gluten-free options
Stayed 2 nights in Jan 2024
Response from Larisa on 3 Feb 2024
Hi Eleanor, thank you for your review! We are pleased that you enjoyed your stay. It is fantastic to hear that you had a good experience with our team, and that you had a good variety of gluten-free options to choose from. Hopefully we will see you back at the hotel soon!

10/10 Excellent

Jim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night for a gig at the Hydro and hotel provided exactly what we needed. Staff were courteous and friendly with a tasty breakfast setting up up for the morning ahead. Thanks guys, brilliant service and ambiance. I would change nothing
Stayed 1 night in Jan 2024
Response from Larisa on 3 Feb 2024
Hi Jim, thank you for your review! We are chuffed that we were able to provide you exactly what you needed for your stay. Thank you for your kind words regarding our team, we will make sure to pass these along. Hopefully we will have you back to stay soon!

10/10 Excellent

Paul

Stayed 1 night in Jan 2024
Response from Larisa on 3 Feb 2024
Hi Paul, thank you for rating your recent stay. We are pleased that you enjoyed your time at our hotel, and hope to have you back to stay soon.

8/10 Good

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful with pleasant attitudes.
Stayed 3 nights in Jan 2024
Response from Larisa on 30 Jan 2024
Hi Patricia, thank you for your kind words about our team, we will be sure to pass them along. We are chuffed that you enjoyed your stay with us! Hopefully we will have you back to visit soon.

10/10 Excellent

Kevin

Stayed 1 night in Jan 2024
Response from Larisa on 30 Jan 2024
Hi Kevin, thank you for rating your recent stay! We are so pleased that you enjoyed your time at our hotel, and hope to have you back to visit soon.

10/10 Excellent

CHING MAN EMILY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walls are not greatly soundproof, otherwise its flawless during my stay i enjoyed my time chilling at the lobby and the comfortable bed
Stayed 2 nights in Jan 2024
Response from Carmen on 28 Jan 2024
Hey there, so glad you had a good time! Next time you come to stay if you let us know your preference, we can allocate a room in a quiet area of the hotel. Hope this helps and look forward to welcoming you again.

8/10 Good

Yvonne

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a number of other have observed, the rooms are pretty small but good use is made of the space and they have everything you need for a night or two. The foyer/bar area is really stylish and cosy and the breakfast service is good, although staff are a little slow to fill things up when they're finished - more choice earlier on I suppose. Love the decor. We will be back.
Stayed 1 night in Jan 2024
Response from Danielle on 25 Jan 2024
Hello Yvonne, thank you for taking the time to leave us a review about your recent stay with us. I am pleased you loved the decor in the hotel as it is a big hit with our guests. It is also great to see you enjoyed the breakfast service. I will pass your comment on about the items getting replenished once finished quicker to our food and beverage manager. We hope to have the pleasure of welcoming you back again!

10/10 Excellent

Ruben

Stayed 1 night in Jan 2024
Response from Danielle on 25 Jan 2024
Hello Ruben, thank you for the high score. I am so happy you had a good stay with us and hope to have the pleasure of welcoming you back again next time you are in Glasgow.

10/10 Excellent

Graeme

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Larisa on 23 Jan 2024
Hi Graeme, thank you for rating your recent stay. We are pleased that you had a positive experience! Hopefully you will be back to visit soon.

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so attentive & friendly .Accommodation was spotless & so comfortable. I would highly recommend here. Will definitely stay again 😁
Stayed 1 night in Jan 2024
Response from Larisa on 23 Jan 2024
Hi Patricia, thank you for your kind words! We are chuffed that you enjoyed your stay. It is fantastic to hear that you found our team to be friendly and attentive, and that our standard of cleanliness was high. Hopefully we will be able to welcome you back to the hotel soon!

10/10 Excellent

Chris

Stayed 2 nights in Jan 2024
Response from Reception team on 20 Jan 2024
Dear Chris, Thank you for the positive rating of our hotel! We are glad that you enjoyed your stay and hope that you will be back to stay soon.

10/10 Excellent

Kenneth

Stayed 2 nights in Jan 2024
Response from Larisa on 8 Feb 2024
Hi Kenneth, thank you for rating your recent stay! We are so pleased to see that you had a positive experience with us; we hope to be able to welcome you back to the hotel soon.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very pleasant stay at this hotel. I was staying for one night in a double room. The room was neat and tidy, and the staff were very friendly. The hotel is very easy to access wherever you are coming from. The bus station and train station are both only a short walk away. If you have a concert, the ovo hydro is about a 20 minute walk away. Overall I enjoyed my stay and would happily stay here again
Stayed 1 night in Jan 2024
Response from Reception team on 16 Jan 2024
Dear Thomas, Thank you very much for taking your time to give us a feedback about your recent stay with us. It is great to hear that you had a pleasant stay in our hotel and you found the room neat and tidy. Special thanks for mentioning the friendly staff, we appreciate your kind words a lot! We are looking forward to welcoming you back again with us shortly!

10/10 Excellent

Dire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 smash
Stayed 3 nights in Jan 2024
Response from Larisa on 14 Jan 2024
Hi Dire, thank you for your review. We are chuffed that you enjoyed your stay with us! Hopefully we will have you back to visit very soon.

10/10 Excellent

Craig

Stayed 1 night in Jan 2024
Response from Larisa on 14 Jan 2024
Hi Craig, thank you for rating your stay. We are pleased that you had a positive experience during your visit! Hopefully we will have you back to stay soon.

4/10 Poor

Joseph

Travelled with family
Disliked: Amenities
Property did NOT have laundry as advertised on Expedia, which was a major reason for picking this hotel as I was out of clean clothes for my trip when I checked in.
Stayed 3 nights in Jan 2024
Response from Reception team on 12 Jan 2024
Hello Joseph, Thank you so much for taking your time to give us a feedback about your recent stay with us. We apologise if the laundry service was not available on this occasion, our hotel uses an outer supplier for laundries so we will definitely look into this issue, thank you for bringing this to our attention and please allow us to express our sincerest apology for the inconvenience this has caused!We hope you will give us a chance in the future to redeem ourselves!

8/10 Good

Iwan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Reception team on 20 Jan 2024
Dear Iwan, Thank you for the positive rating of our hotel! We are glad that you enjoyed your stay and hope that you will be back to stay soon.

2/10 Terrible

Jamie

Stayed 1 night in Jan 2024
Response from Reception team on 8 Jan 2024
Dear Jamie, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Danielle on 25 Jan 2024
Hello Stuart, thank you for the high score. I am pleased you enjoyed your stay with us and hope to welcome you back next time you visit Glasgow.

10/10 Excellent

Nyima

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in Glasgow, easy access to every where!
Stayed 1 night in Dec 2023
Response from Reception team on 7 Jan 2024
Dear Nyima,Thank you for the positive rating of our hotel! We are glad that you enjoyed your stay and hope that you will be back to stay soon.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Reception team on 30 Dec 2023
Dear James, Thank you for leaving a fantastic rating of your recent visit to our hotel. We are happy to see that you enjoyed your stay overall. Hopefully we will have you back to stay soon.

10/10 Excellent

Susan

Stayed 1 night in Dec 2023
Response from Reception team on 30 Dec 2023
Dear Susan, Thank you for leaving a fantastic rating of your recent visit to our hotel. We are happy to see that you enjoyed your stay overall. Hopefully we will have you back to stay soon.