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Suihouen

3.5 star property
Travelers find traditional charm and soothing relaxation at this tranquil hideaway with a Japanese garden and opportunities to let go of daily stress

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Located on a charming boardwalk, Suihouen offers an authentic retreat. Visitors enjoy the serene Japanese garden and rejuvenate in the indoor mineral hot spring (onsen). Rooms include free WiFi, and the attentive staff consistently impresses guests with their excellent service.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
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About this property

Suihouen

  • Ryokan near a boardwalk
  • Take advantage of free Japanese breakfast, an indoor mineral hot spring (onsen) and a coffee shop/cafe at Suihouen. For some rest and relaxation, visit the indoor private onsen. Stay connected with free in-room WiFi, and guests can find other amenities, such as a Japanese garden and dry cleaning/laundry services.
  • Other perks include:
    • Free self-parking
    • A free local area shuttle, hot springs on-site and an electric car charging station
    • Luggage storage, concierge services and a front desk safe
  • Room features
  • All guest rooms at Suihouen offer comforts, such as premium bedding and heated floors, in addition to amenities, such as free WiFi and air conditioning.
  • More amenities include:
    • Bidets, baths or showers and free toiletries
    • Heated floors, fridges and electric kettles

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  • Parking included
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9.6 out of 10, Exceptional, 140 reviews
The price is £218
additional charges may apply
24 May - 25 May
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

The front desk is open daily from 8:00 AM - 9:30 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests booked in Half Board rates must check-in by 7 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is required for transport to and from this property
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Frequently asked questions

Is Suihouen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Suihouen?

Self-parking is free at this property.

What time is check-in at Suihouen?

Check-in start time: 3:00 PM; check-in end time: 6 PM. Late check-in is available during limited hours.

What time is check-out at Suihouen?

Checkout is at 11:00 AM.

Where is Suihouen located?

Situated near a boardwalk, this ryokan is steps away from Shitajima Onsen, Hida-Kisogawa Quasi-National Park and Gero Onsen Gassho Village. Kaeru Shrine and Sarubobo Shrine are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.8

Exceptional

9.8

Cleanliness

8.4

Location

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 23 out of 28 reviews
Rating 8 - Good. 5 out of 28 reviews
Rating 6 - Okay. 0 out of 28 reviews
Rating 4 - Poor. 0 out of 28 reviews
Rating 2 - Terrible. 0 out of 28 reviews

Reviews

Verified

10/10 Excellent

Wai Lam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a fantastic experience. The ryokan was very clean. Staff were helpful and friendly. Location is also convenient.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Ryokan Experience

Absolutely amazing stay at this Ryokan. We stayed one night as part of a 3-week Japan trip and it felt like a holiday within a holiday. Everything impeccable, friendly service and fantastic comfort. The meals were out of this world good, our room had a private Onsen which was amazing, but there's also an outdoor Onsen which you can enjoy at pretty much any time. Lovely stay!
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I experienced the essence of gastronomy here in this hotel. Plus, the onsen water was really good. The room was also well designed. everything was very good.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Kazuhiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
内風呂、露天風呂とも清潔感があり満足しました。 食事も地産地消心がけていただき、美味しくいただきました。
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Chi Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
溫泉酒店的職員服務非常親切專業 酒店房間及設備新而且乾淨 而且別棟悠佳亭不招待兒童 所以非常安靜 露天溫泉座園設計優雅 另亦有免費私人風呂可使用 全部在入住時間內都可使用 因防疫限制溫泉使用人數 用平板電腦可實時見到各溫泉使用人數 不會白行一趟
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

態度和善 服務貼心

交通：由於我們是包車旅遊，到酒店的時候司機和車子會離開，酒店職員立即安排膳食及安排時間接載我們準時到達觀賞煙花的地點，很貼心。翌日早餐後，職員亦詢問是否需要接載我們到什麼地方，感覺有賓至如歸。 食物：精緻好味，非常棒 服務：朋友把手鏈遺留在溫泉的locker內，我第二天email酒店，他們立即把手鏈寄到我們在大阪的酒店，服務快捷迅速有禮，非常感謝！
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
下吕最棒的温泉酒店，比汤之岛好太多了，以后还会再去住，强力推荐
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with free parking space. Very nice & helpful staff. But the spa area is too small when u are in the famous hotspring town.
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

十分推薦

環境十分寧靜，雖然地方不是太大但因為房間不多所以不是太多人。有二個公共溫泉同一個付費私人溫泉，溫泉地方不大，但我二次去都沒有人，好像包場咁。3-6點可在大堂餐飲領取一杯免費嘢飲，可以浸完溫泉去飲番杯，好貼心的諗法。房間都算大十分乾淨沒有異味，而雪櫃內的飲料是免費供應有綠茶，水，啤酒。早餐和晚餐都好好吃，種類都多。員工十分友善同禮貌令我今次旅程過得十分舒適。
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

こんちゃん

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

居心地の良い宿

従業員の方の気遣い、挨拶が素晴らしく、心地よく過ごせました。 釜で炊いたご飯や郷土料理など、夕食、朝食共に美味しかったです。
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

Yutaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Situated at a very nice and quiet location, Suihoen was a fantastic and a high-end place to stay. Their hospitality, food, and facilities were beyond our expectations. Their indoor and outdoor Onsen were pleasant, and our room with a private Onsen was so relaxing and comfortable. Dinner and breakfast served were delicious because of its local rice, vegetables, special tofu and beef. We highly recommend Suihoen for anyone who look for an authentic kaiseki Ryokan experience in a wonderful hot spring environment.
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

優太郎

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

静かで綺麗でした

初めてのホテルでしたが、雰囲気も良く、部屋も綺麗でアメニティーも充実しておりとても良いホテルでした。 また、是非宿泊したいと思っています。 当然、お食事○、お風呂○です。
Stayed 1 night in Sep 2018
Verified

8/10 Good

CHUI SHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

不能說物有所值

三千元一晚, 食方面比較普通,而露天溫泉方面,太細了, 但有停車位,及花園位置景色都ok
Stayed 1 night in Jan 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
所有都很好!
Verified

10/10 Excellent

marseille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
両親へのプレゼント旅行でした。サービス、食事、施設、全てにおいて満足、とにかく食事が美味しいかったと。おすすめの宿です!
Stayed 1 night in Jun 2017
Verified

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay in Gero

Excellent service from the moment I parked my car in the parking lot next to the front entrance. They assisted us for our luggage and the seamless check in. The room is bigger than the normal Japanese style bedroom, and a separated room for changing and luggages. The private onsen on the 2nd floor and the public ones on the 5th floor are the must visit during the stay. The dinner came in 14 courses and the hida beef is unbeatable, and the breakfast is fantastic too.
Verified

10/10 Excellent

CHI HANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間比想像中大，整潔度高，私人風呂又可遠觀下呂的鄉村景觀，一泊2食很好味，有飛彈牛。
Verified

10/10 Excellent

Sayo

Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

HIROKI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

HAKYUNG

Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Shui Pei

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Kin Wah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

YU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019