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Aparthotel

Luxfort 118 Service Suites

3.0 star property

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Luxfort 118 Service Suites places visitors in the heart of Tanjung Bungah with shopping and dining just steps away. Guests can relax in the spa tub, enjoy Japanese dishes at Edo Ichi, or join fitness and Pilates classes—previous visitors consistently praise their experience.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
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Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9:00 PM

Early check-in subject to availability

Late check-in subject to availability

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

The front desk is open daily from 9:30 AM - 9:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MYR 80 per vehicle (one-way)
  • Futon bed fee: MYR 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 16 years old are not allowed in the swimming pool without adult supervision

Frequently asked questions

Does Luxfort 118 Service Suites have a pool?

Yes, this property has an indoor pool.

Is Luxfort 118 Service Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Luxfort 118 Service Suites?

Self-parking is free at this property.

What time is check-in at Luxfort 118 Service Suites?

Check-in start time: 2 PM; check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Luxfort 118 Service Suites?

Checkout is at noon.

Does Luxfort 118 Service Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MYR 80 per vehicle applies.

Where is Luxfort 118 Service Suites located?

This family-friendly George Town aparthotel is located in the entertainment district, within 1 mi (2 km) of Ibox Museum of Glass Penang and Gurney Plaza. Straits Quay Mall and Gurney Paragon are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

8.2

Location

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 36 out of 79 reviews
Rating 8 - Good. 33 out of 79 reviews
Rating 6 - Okay. 8 out of 79 reviews
Rating 4 - Poor. 2 out of 79 reviews
Rating 2 - Terrible. 0 out of 79 reviews

Reviews

Verified

10/10 Excellent

vin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice place to stay, highly recommended
Stayed 2 nights in Jun 2022
Verified

8/10 Good

YUJI

Liked: Cleanliness, amenities, property conditions & facilities, communication
清潔だった。水も4本あり。
Stayed 1 night in Apr 2022
Verified

10/10 Excellent

Gerry

Liked: Cleanliness, room comfort, communication

Mid Week Romantic Sneak

Beginning with communication from Jason alerting us to early check-in to checkout the next day, everything is fine. We wish we would have discovered this location sooner. We enjoyed the comfortable room complete with amenities. Despite being in a room facing the Tanjong Tokong road our room was surprisingly quiet. Lunch at Ido Ichi in the building then dinner just across the street at No Eyed Dear. 2 of our favorite restaurants made our day & evening complete.
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Ben

Liked: Cleanliness, amenities
It's a nice and well-equipped property. Though exterior it kind of look like and seasoned building, but accommodation is well maintain and updated. Also, I accidentally left by daughter's favourite water bottle after checked out. The reception is kind enough to help me ship the bottle back to me safely. Kudos!
Stayed 1 night in Jun 2020
Verified

6/10 Okay

Wai Chung Chris

Liked: Cleanliness, staff & service, property conditions & facilities

泳池很冷，但這樣便宜，不要苛責了。員工好好啊！

酒店的管理其實非常好，負責的職員或經理均能及時回應問題，而且房間打掃得十分清潔，一塵不染，論整潔，很是令人滿意。而且，我們事前還要求了供應電飯煲，酒店職員也預先為我們準備。酒店最強的是下面就有個超級市場，想體驗婚前生活的小兩口子外出旅行，可以天天往超市買菜回家，然後躲在酒店房間自煮自吃。體驗一下新婚時候，兩口子彈盡糧絕，家徒四壁的甜蜜生活，因為這酒店的裝修真的很BASIC。不過，以這樣的價錢，還要求甚麼？ 失分之處在於： 房間的設計很平淡，家具簡單，若多住幾天，會覺得很孤清。另外，房間的佈局因為大廈本身的圖則設計古怪而顯得奇詭。除了睡房方正，起居室和飯廳都奇形怪狀，長住不是辦法。 酒店（或曰這個樓盤）的住客泳池十分陰冷，想下水游泳，總是冰凍得離奇，游不了半小時就要上岸。太冷了。 酒店是位處民居大廈，所在位置下面有商場，但店舖不多，食肆你住三天就全部吃完。走路去附近街區的店面吃吧？檳城白天的太陽猛烈，望一眼已不想走。所以，要住這裏，最好還是租車，或者出門就召Grab Car。
Stayed 4 nights in Feb 2020
Verified

6/10 Okay

Verified traveller

Liked: Amenities
チェックアウトの１日前の日、一日中 ホテルカウンターがクローズしてました。こんなこと普通はありえない事だと思うけどどうなんでしょうか？
Stayed 24 nights in Jan 2020
Verified

6/10 Okay

jenching

菩通
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
方便社區，有超市，食店，有停車，會再次入住
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service at check in Apartment and pool very clean Great location Bus to most parts of Penang leaves from front of building Supermarket coffee shop chemist Money changer in building ATM across the road Highly recommend Omara on front desk was so lovely
Stayed 10 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
have been staying there for 2nd time, Customer service officer provided good services and support. I like the washer with dryer facilities.
Stayed 3 nights in Nov 2019
Verified

8/10 Good

MASANORI

Liked: Cleanliness, property conditions & facilities, room comfort

ペナンの 生活体験

洗濯機や乾燥機迄揃っていてうれしかった。
Stayed 7 nights in Sep 2019
Verified

10/10 Excellent

Hisae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

悩んだ時にはこのアパートメントで

ペナン長期滞在の際は毎回利用させてもらってます。食事、買い物…全てここに滞在すれば徒歩圏内だし、タウンやビーチに行きたい時はバス停も目の前にあります。あと、何と言っても洗濯機と乾燥機が部屋に常備されており、洗剤まで付いてるので主婦としては助かります。周りに同じ様なコンドミニアムが続々と建ち始めてますが、私はこちらがおススメです。
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地下にモールがあったり、近くにレストランなどもあり食事には困らなかったです。また、ガーニープラザも車で7-8分と利便性の高い場所にあり助かりました。受付のマレー人のスタッフも親切でした。
Stayed 3 nights in Aug 2019
Verified

8/10 Good

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good services from the counter but no room services. I am pleased with the customer service by one of the lady colleague. She is very helpful. Might think of providing some Room Services like clearing the rubbish and changing the bath towel.
Stayed 2 nights in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was okay :) clean friendly people, good swimming pool....
Stayed 4 nights in Jun 2019
Verified

8/10 Good

Rob

Good location.Amenities were good. Reception was helpful and friendly
Stayed 17 nights in Jun 2019
Verified

10/10 Excellent

Yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても親切でしたし、綺麗で とても良かったです
Stayed 2 nights in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable place, extremely convenient: you will be granted free parking and the nearest supermarket is just a lift ride away :-) the complex also has a gym and a swimming pool. Communication with the staff was very smooth and fast. If I have to find a flaw, the apartment has not enough pots and pans if you want to cook for yourself.
Stayed 4 nights in Apr 2019
Verified

10/10 Excellent

Chi Che

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Reception is really helpful & room is clean & comfortable.
Stayed 3 nights in Dec 2018
Verified

8/10 Good

Ai Ling

Routine trip home away from home.

Trip back home. Place was great as usual.
Stayed 4 nights in Aug 2018
Verified

8/10 Good

sophie

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Spacious for family

Spacious room and big kitchen for 4 people stay or a small family members. Cold Storage and lots of restaurants nearby all in walkable distance. Toilet paper can have more for comfort for the tenants next time if possible . Tight security system so it’s very safe to stay there. It’s very near to go to town as well and to the quay . Overall very good experience to stay , will book the same place in future if travelling to Penang next time
Stayed 3 nights in Jun 2018
Verified

8/10 Good

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value but at some price

I did not stay long enough to be able to claim that I can truly assess the quality of Luxfort 118. But long enough to note that access is a major problem for anyone with any handicaps. There were too many steps to get to and from the elevators to our car. Getting hot water was an issue because I kept forgetting that it is not "on tap", I had to hit the button 5 minutes before use. The place is quite far from the historical area of Georgetown.
Stayed 2 nights in Jun 2018
Verified

10/10 Excellent

JUNGAE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깨끗하고 편안한 숙소.. 식당,슈퍼마켓,은행, 교통 등 주변시설 이용 Good! 강추!
Stayed 16 nights in May 2018
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Mixed feelings

Agree with other reviewer. My room was dark and felt like a bunker. One window total and it was in bedroom facing a wall. 5th floor rooms are near pool but also have a walkway around the perimeter making it unsecure to open windows. Very limited tv options in English. I liked the location as it is more residental and a short bus ride away from major shopping but empty mall was bit creepy. Lady at checkin was very friendly and helpful.
Stayed 10 nights in May 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent property for young children

We booked a double bed with an additional pull-out mattress for the kids, and as we've stayed here before we were upgraded to an apartment with two beds (one in the bedroom, one in the main living room). Additionally, we were given a room that was right outside the pool, which was ideal for the kids. We spent a lot of time at the pool, which has a large sunny area but also lots of shade for young children. The condition of the apartment itself was excellent, it had everything we needed. The lady that met us when we arrived (and who we've met before when we stayed) was very welcoming and helped make the stay even more enjoyable. Add in the Cold Storage in the basement that's open until 10pm, the free parking (make sure you let them know beforehand if you need to park), and it amounted to the perfect place to stay. We'll definitely stay here again next time we're in Penang.
Stayed 12 nights in Apr 2018