Title: Hotel Equatorial Penang Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=523427&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Equatorial Penang Travelers tee off on an 18-hole golf course, cool down at the swim-up bar, and gather with family over international cuisine at five distinct restaurants ## Photo gallery for Hotel Equatorial Penang ![Outdoor pool, open 7:00 AM to 9:00 PM, free pool cabanas, pool umbrellas - Hotel Equatorial Penang (George Town)](https://images.trvl-media.com/lodging/1000000/530000/523500/523427/91d2fc00.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby - Hotel Equatorial Penang (George Town)](https://images.trvl-media.com/lodging/1000000/530000/523500/523427/26b97425.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds - Hotel Equatorial Penang (George Town)](https://images.trvl-media.com/lodging/1000000/530000/523500/523427/w2880h1613x0y2-6000086c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Poolside views, open daily - Hotel Equatorial Penang (George Town)](https://images.trvl-media.com/lodging/1000000/530000/523500/523427/fc6f8350.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Separate bathtub and shower, rainfall showerhead, free toiletries - Hotel Equatorial Penang (George Town)](https://images.trvl-media.com/lodging/1000000/530000/523500/523427/ed5fb325.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Equatorial Penang, in Bayan Lepas, offers a retreat with an outdoor pool, fitness classes, and rejuvenating spa treatments like facials and massages. Perfect for families seeking relaxation. ## Reviews 8.6 Excellent ## Popular amenities - Pool - Hot tub - Spa - Free airport shuttle - Parking included - Free Wi-Fi ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=523427&PinnedHotelID=523427&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=523427&PinnedHotelID=523427&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=523427&PinnedHotelID=523427&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=523427&PinnedHotelID=523427&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=523427&PinnedHotelID=523427&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=523427&PinnedHotelID=523427&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=523427&PinnedHotelID=523427&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=523427&PinnedHotelID=523427&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 8 of 8 rooms ### Deluxe Room, 1 King Bed, Pool View ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available LCD TV Pillow menu Blackout curtains - Golf view - Sleeps 4 - 1 King Bed ### Premier Room, 1 King Bed ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available LCD TV Pillow menu - Sleeps 3 - 1 King Bed ### Premier Suite ### Highlights Balcony Separate dining area Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Club Lounge - Sleeps 3 - 1 King Bed ### Executive Suite, 1 King Bed, Pool View (Club Premier King) ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Club Lounge LCD TV - Golf view - Sleeps 2 - 1 King Bed ### Club Room ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Club Lounge LCD TV - Sleeps 2 - 2 Single Beds ### Deluxe Room, 2 Single Beds, Pool View ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available LCD TV Pillow menu Blackout curtains - Golf view - Sleeps 4 - 2 Single Beds ### Deluxe Room, 2 Single Beds, Pool View ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available LCD TV Pillow menu - Golf view - Sleeps 4 - 2 Single Beds ### Suite (Senator, Main Wing) ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FGeorge-Town-Hotels-Hotel-Equatorial-Penang.h523427.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FGeorge-Town-Hotels-Hotel-Equatorial-Penang.h523427.Hotel-Information) ## About the area Located in Bayan Lepas, a neighbourhood in George Town, Hotel Equatorial Penang is in a shopping district and near the bay. KOMTAR and Penang Hill are notable landmarks, and travellers looking to shop may want to visit Queensbay Mall and Gurney Drive. Travelling with kids? Consider Penang Botanical Gardens and Kidland Penang. [Visit our George Town travel guide](https://www.expedia.co.uk/George-Town.dx6023813) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C5.33744%2C100.28421&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=1vLO_sCHFQNY7D9SMdEMOixzUgY=) 1 Jalan Bukit Jambul, Bayan Lepas, George Town, Penang, 11900 ### What's nearby - ![Sa sA, testing](https://images.trvl-media.com/place/6139012/45e29acf-83d3-493d-8b9b-03718e8b9e20.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Queensbay Mall 5 min drive \- 2.6 miles - RECSAM and Institute Pendidikan Guru 17 min walk \- 0.9 miles - Penang International Sports Arena 17 min walk \- 0.9 miles - Relau Sport Complex 3 min drive \- 1.2 miles - University of Science-Malaysia 4 min drive \- 1.7 miles ### Getting around - Penang Sentral 31 min drive - Penang (PEN-Penang Intl.) 12 min drive ### Restaurants - The Roost 7 min walk - Hou Mei Yuen (好味园) 3 min drive - Bea Coffee 4 min drive - D' AYA tomyam 15 min walk - Sakurajima (樱岛) Japanese & Chinese Restaurant 4 min walk ## About this property ### Hotel Equatorial Penang Luxury family-friendly hotel near Queensbay Mall Take advantage of a free return airport shuttle, an adjacent golf course and a swim-up bar at Hotel Equatorial Penang. Get out on the links at this hotel and enjoy amenities such as a driving range and a restaurant with golf course views. For some rest and relaxation, visit the sauna or steam room, and indulge in a facial, a body treatment or aromatherapy. At the 5 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Fitness classes are offered at the gym; other things to do include racquetball/squash. In addition to a poolside bar and a terrace, guests can connect to free WiFi in public areas. You'll also enjoy the following perks during your stay: - An outdoor pool and a children's pool, along with free cabanas, sunloungers and pool umbrellas - Free self-parking - Limo/town car service, buffet breakfast (surcharge) and 2 outdoor tennis courts - An electric car charging station, express check-out and express check-in Room features All 413 individually furnished rooms offer comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and laptop-compatible safes. Extra conveniences in all rooms include: - Pillowtop mattresses, down duvets and rollaway/extra beds (surcharge) - Rainfall showers, separate baths/showers and free toiletries - LCD TVs with premium channels - Wardrobes/cupboards, coffee/tea makers and daily housekeeping ## Similar properties ![Executive lounge](https://images.trvl-media.com/lodging/102000000/101570000/101564300/101564233/cb02c4ec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Penang Marriott Hotel Downtown George Town - Pool - Kids’ pool - Parking included - Free Wi-Fi 9.6 Exceptional 123 reviews £116 includes taxes & fees 13 Mar - 14 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-14&selected=101564233&PinnedHotelID=101564233&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 7:00 AM to 8:00 PM, pool loungers](https://images.trvl-media.com/lodging/38000000/37240000/37236100/37236047/e86722fd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Prestige Hotel Penang Downtown George Town - 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Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Height restrictions apply for on-site parking - Free return airport shuttle from 5 AM to 6 PM at scheduled times - Airport shuttle available during limited hours - Free area shuttle - Free shopping centre shuttle - Limo/town car service - Free secured, covered self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 55 for adults and MYR 34 for children - 5 restaurants - A bar/lounge - A coffee shop/cafe - A poolside bar - A swim-up bar - Couples/private dining - Snack bar/deli ### Restaurants on site - Golden Phoenix - Kampachi - nada lama - nadaba - The View ### Things to do - 18-hole adjacent golf course - 2 outdoor tennis courts - Billiards/pool table - Children's pool - Fitness classes - Golf - Golf carts - Golf driving range - Gym - Hot tub - Optional golf privileges - Outdoor pool - Racquetball/squash - Sauna - Steam room - TV in common areas ### Family friendly - Babysitting - Children's pool - Free area shuttle - Laundry facilities - Outdoor pool - Rollaway/extra bed (surcharge) - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 19 meeting rooms - Computer station - Conference centre ### Outdoors - Free pool cabanas - Garden - On the bay - Outdoor entertainment area - Outdoor furniture - Pool loungers - Pool umbrellas - Terrace ### Spa - 6 treatment rooms - Aromatherapy - Body scrubs - Detox wraps - Facials - Hot stone massages - In-room massages - Outdoor treatment areas - Reflexology ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lever door handles - Lift - Phone accessibility kit - Raised toilet seat - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 12 floors - 2 buildings - Art Deco architecture - Ballroom - Banquet hall - Built in 1989 - Designated smoking areas - Reception hall ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Pillow menu - Pillowtop mattress - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Rainfall showerhead - Separate bathtub and shower - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - LCD TV with premium cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Minibar ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Free daily newspapers - Individual decor - Individual furnishings - Iron/ironing board on request - Laptop workspace - Laptop-compatible safe - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: midnight Early check-in subject to availability Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The check-in location differs from the property location; go to: \[Equator Club Lounge\] Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for MYR 150.0 per night. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: MYR 200 per night - A tax is imposed by the city: MYR 3.00 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately MYR 55 for adults and from MYR 34 for children - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: MYR 150.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 7:00 AM to 9:00 PM Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property Parking height restrictions apply ### Property is also known as Equatorial Hotel Equatorial Hotel Penang Equatorial Penang Equatorial Penang Hotel Hotel Equatorial Hotel Equatorial Penang Hotel Penang Equatorial Penang Equatorial Penang Equatorial Hotel Penang Hotel Equatorial Equatorial Penang Bayan Lepas Hotel Equatorial Penang Bayan Lepas Hotel Equatorial Penang George Town Equatorial Penang George Town Hotel Equatorial Penang Bayan Lepas Equatorial Penang Bayan Lepas Hotel Equatorial Penang Hotel Hotel Equatorial Penang George Town Hotel Equatorial Penang Hotel George Town ## Frequently asked questions ### Does Hotel Equatorial Penang have a pool? ### Is Hotel Equatorial Penang pet-friendly? ### How much is parking at Hotel Equatorial Penang? ### What time is check-in at Hotel Equatorial Penang? ### What time is check-out at Hotel Equatorial Penang? ### Does Hotel Equatorial Penang provide a shuttle to the airport? ### Where is Hotel Equatorial Penang located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Equatorial Penang Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 7.4 Location ### 8.4 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 198 8 - Good 176 6 - Okay 46 4 - Poor 18 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### weng joo 10 Jan 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Environment is very beautiful and room is very clean ##### weng joo Stayed 2 nights in Jan 2021 ### 8/10 Good #### Verified traveller 3 Jan 2021 Liked: Staff & service, amenities, property conditions & facilities It would great if the management could seriously look into the compliance of wearing a proper outfit to the pool. ##### Verified traveller Stayed 2 nights in Dec 2020 ### 10/10 Excellent #### Sab, Kuala Lumpur 31 Dec 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Superb service from the staffs Well maintained Limited Breakfast choice ##### Sab Stayed 2 nights in Dec 2020 ### 6/10 Okay #### Sukhdev Singh 28 Dec 2020 Liked: Cleanliness Disliked: Staff & service #### Disappointed with the stay Overall it was satisfactory. But for a 5 star hotel, they are really below mark. I think the service providers did their best within their means but there could be lack of proper supervision, management and leadership in this hotel. Rooms were clean, bathroom was clean, but the restaurant service was poor and also during breakfast time. Eg the waiter used his hand during toasting the bread. Also I gave the ice pack (used to store some special medicine while travelling) to be kept in the freezer as there was no freezer in the room. The refrigerator was inadequate to keep the ice pack cold. On the 4th day when I got it back, the ice pack had already melted as they did not put it in the freezer. The instruction that I gave to the Duty Manager (Farish) was not complied with. It was quite shocking. I would not recommend this hotel as a 5 star hotel mainly due to poor service and the attitude of the staff at the front desk who did not show the due care when I complained about the ice pack. I got the answer “the management having meeting”. I expected as least someone from the management should quickly come up to hear my complain when it is fresh. Feedback like this was very useful to the hotel but they lost the opportunity. ##### Sukhdev Singh Stayed 3 nights in Dec 2020 ### 10/10 Excellent #### Verified traveller 6 Sept 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Want to pamper yourself ? Definitely the luxury hotel to go to in Penang....for a retreat ! The beautiful Bkt Jambul Golf course is just " next door " and Kampachi at lower ground serves Japanese cuisine choices including the wonderful wagyu beef ! ##### Verified traveller Stayed 1 night in Sep 2020 ### 10/10 Excellent #### LogineeK, Kuala Lumpur 1 Aug 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean and great ambiance, excellent breakfast buffet! Helpful staffs, loved the jacuzzi beside the swimming pool. Felt very relaxed . ##### LogineeK Stayed 2 nights in Jul 2020 ### 10/10 Excellent #### Verified traveller 29 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Breakfast buffet is excellent, room service is fast and professional; defenately staying there whenever visiting Penang. ##### Verified traveller Stayed 7 nights in Feb 2020 ### 4/10 Poor #### Sangmin 28 Feb 2020 마운틴뷰라 별로였고 객실에 카펫이 깔려있어 먼지 알러지가 있는 저는 재채기때문에 고생했음. ##### Sangmin Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Brittany, Scottsdale, AZ 23 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved the waterfalls and gardens on the property. It was exquisite. The view of the golf course from my room was lovely. ##### Brittany Stayed 1 night in Feb 2020 ### 6/10 Okay #### Verified traveller 16 Jan 2020 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities Food is good. However, hotel needs some upgrading works. 1) room smells musty. Probably because carpet is old 2) have some difficulty accessing room floor because hotel card doesn't work in one of the lift 3) room door knob needs repair ##### Verified traveller Stayed 1 night in Jan 2020 ### 10/10 Excellent #### Verified traveller 30 Dec 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very happy with our stay. The kids loved it too. A great place to stay. Excellent condition, very very helpful staff. Their local knowledge is fantastic. Service is A++. Food is great too. All in all 6 out of 5 star. :) ##### Verified traveller Stayed 1 night in Dec 2019 ### 8/10 Good #### Verified traveller 22 Dec 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### ホテルで仕事する方向き ホテルで仕事をする方向き ##### Verified traveller Stayed 1 night in Dec 2019 ### 10/10 Excellent #### Verified traveller 16 Dec 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities great property, clean, friendly and helpful staff. ##### Verified traveller Stayed 1 night in Dec 2019 ### 10/10 Excellent #### Verified traveller 8 Dec 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hey!! I’m so glad to stay in this hotel!! All the things in this hotel is very well especially the staff serviced!! But still need to improve and check about the air conditioning in the room frequently .. ##### Verified traveller Stayed 2 nights in Dec 2019 ### 6/10 Okay #### Verified traveller 6 Dec 2019 골프장이 보이는 뷰라 좋았습니다 ##### Verified traveller Stayed 2 nights in Dec 2019 ### 8/10 Good #### Tom, Melbourne 3 Dec 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was great , but I really hate doing theses written reviews keep it expedia. ##### Tom Stayed 2 nights in Nov 2019 ### 10/10 Excellent #### Susumu 1 Dec 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### マレーシア科学大学に隣接するコスパの良い高級ホテル ビジネスで3泊。空港からアクセスがよいが、このホテル周辺にはコンビニなどはない。そのため、基本的にはホテル内あるいはとなりのゴルフコースで過ごすことを前提とするか、あるいは、ホテルからタクシーあるいはgrabで街に外出することを前提とする場合の宿泊とおもう。客室はきれいに清掃がされており、清潔である。シャワーにお湯がでないということはない。浴槽も広々としている。アメニティは歯ブラシ、シャンプー、リンス、スリッパ等一通りのものは揃っている。バルコニーからはジョージタウンを一望できる立地。マレーシア科学大学には5分歩けばキャンパスに到達する。ロビーから客室までが若干遠い。バーやレストランが併設されており、ビールも飲める。コストパフォーマンスがよい高級ホテルである。 ##### Susumu Stayed 3 nights in Nov 2019 ### 8/10 Good #### Nick, Toronto 18 Nov 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Big property. Built while ago but well maintained. Clean and satisfying stay. Water quality is good. Breakfast buffet was good. Property is located 10 min from the airport toward elevated near mountain area providing awesome view of town and sea. Parking area is big, well ventilated and safe. ##### Nick Stayed 1 night in Nov 2019 ### 10/10 Excellent #### FC, KL 10 Nov 2019 Liked: Cleanliness, staff & service Best hotel near Penang international airport ##### FC Stayed 1 night in Nov 2019 ### 8/10 Good #### LY, PJ 4 Nov 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities very comfortable ##### LY Stayed 1 night in Oct 2019 ### 10/10 Excellent #### Verified traveller 30 Oct 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The open space, fresh air, the garden and the pool were great. Its a very nice hotel with great service. We loved staying there. The only low light is distance, the hotel was a 25 min drive from george town. But we always gound grab easily. ##### Verified traveller Stayed 3 nights in Oct 2019 ### 8/10 Good #### Verified traveller 28 Oct 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall, a very nice property. A bit far from Georgetown but close to the airport. Nice and quiet and costs only about 20 Ringit using grab to hit downtown. Nice pool. Squash court paint peels but this is a minor complaint. ##### Verified traveller Stayed 1 night in Oct 2019 ### 10/10 Excellent #### PROF RAVINDRAN 24 Oct 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Quite comfortable stay, spacious and clean rooms, friendly staff, well maintained pool, jaccuzi and suna. I really enjoyed my stay ##### PROF RAVINDRAN Stayed 2 nights in Oct 2019 ### 8/10 Good #### V, London 29 Sept 2019 Liked: Cleanliness, amenities, property conditions & facilities A beautiful property where the indoor and outdoor merge. Beautiful greenery and decor. Lovely rooms with views over Penang. A choice of restaurants and a lovely pool area. Really enjoyed our stayed and extended it twice! Service in one of the restaurants was slow. We are vegetarian and breakfast buffet was not accurately labelled. Not leaving enough towels in the bathroom. Not near any amenities so needed to get a taxi everywhere but taxis are so cheap! Other than this would highly recommend staying here and would stay again. Great value for money! ##### V Stayed 3 nights in Sep 2019 ### 10/10 Excellent #### Verified traveller 21 Sept 2019 Liked: Cleanliness, staff & service 环境好,设施少,空旷,有点大而无当的感觉。可能是客人太少吧。本地人来也不方便还是什么原因。不过我喜欢 ##### Verified traveller Stayed 2 nights in Sep 2019 ## Expedia's Latest Trends ### Hotels > [Gay-Friendly Hotels in Salinas](https://www.expedia.co.uk/Salinas-Hotels-Gay-Friendly-Hotel.0-0-d9904-tGayFriendlyHotel.Travel-Guide-Filter-Hotels) > > [The Granite Luxury Hotel](https://www.expedia.co.uk/George-Town-Hotels-M-Summit-191-Executive-Hotel-Suites.h18364333.Hotel-Information) > > [Hotels in Houffalize](https://www.expedia.co.uk/Houffalize-Hotels.d6128444.Travel-Guide-Hotels) > > [Hard Rock Hotel Penang](https://www.expedia.co.uk/George-Town-Hotels-Hard-Rock-Hotel-Penang.h2784421.Hotel-Information) > > [Hotels in London](https://www.expedia.co.uk/London-Hotels.d178279.Travel-Guide-Hotels) > > [Antalya](https://www.expedia.co.uk/Haridwar-Hotels-Antalya.h44500450.Hotel-Information) > > [Cabin Rentals Limavady](https://www.expedia.co.uk/Limavady-Cabins.d5711-aaCabins.Travel-Guide-Accommodation) > > [Hotels near Dundonald Links](https://www.expedia.co.uk/Dundonald-Links-Hotels.0-l553248621532493435-0.Travel-Guide-Filter-Hotels) > > [Family-Friendly Hotels in Miami Beach](https://www.expedia.co.uk/Miami-Beach-Hotels-Family-Friendly-Hotel.0-0-d8833-tFamilyFriendlyHotel.Travel-Guide-Filter-Hotels) > > [Holiday Villa Portugal Private POOL Diving Board BBQ Internet Games Room](https://www.expedia.co.uk/Penafiel-Hotels-Spacious-Villa-Private-Pool-Diving-Board-Veranda-BBQ-Internet-Games-Room.h34720170.Hotel-Information) ### Flights > [Flights from Belgrade (BZN) to Phoenix (PHX)](https://www.expedia.co.uk/lp/flights/bzn/phx/bozeman-to-phoenix) > > [China Eastern Airlines](https://www.expedia.co.uk/China-Eastern-Airlines-Flights.cMU.Travel-Guide-Airlines) > > [Flights from Andrezieux-Boutheon (EBU) to Hounslow (LHR)](https://www.expedia.co.uk/lp/flights/ebu/lhr/saint-etienne-to-london) > > [Flights from Bang Phli (BKK) to Surin (PXR)](https://www.expedia.co.uk/lp/flights/bkk/pxr/bangkok-to-surin) ### Cars ### Activities > [Things to do in Canary Islands](https://www.expedia.co.uk/Things-To-Do-In-Canary-Islands.d180087.Travel-Guide-Activities) ### Packages > [Trsat Castle](https://www.expedia.co.uk/Trsat-Castle-Rijeka.d6100808.Attraction) > > [Grand Bahama Holidays](https://www.expedia.co.uk/Grand-Bahama.d553248630201280924.Holidays-City-Breaks) > > [Theatre Royal Stratford East](https://www.expedia.co.uk/Theatre-Royal-Stratford-East-Stratford.d553248621532509007.Attraction) ### General > [Visit Kongsberg](https://www.expedia.co.uk/Kongsberg.dx4910) > > [Visit Ceuta & Melilla](https://www.expedia.co.uk/Ceuta-Melilla.dx3000655412) > > [Visit Biograd na Moru](https://www.expedia.co.uk/Biograd-Na-Moru.dx6052673) ---