Title: Jazz Hotel Penang Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=32476335&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Jazz Hotel Penang Travelers can savor global flavors at Jazz Feast restaurant, then relax at the outdoor pool, with all amenities conveniently located within the property. ## Photo gallery for Jazz Hotel Penang ![Breakfast, lunch, dinner served; international cuisine - Jazz Hotel Penang (George Town)](https://images.trvl-media.com/lodging/33000000/32480000/32476400/32476335/8adcc100.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premium bedding, minibar, in-room safe, desk - Jazz Hotel Penang (George Town)](https://images.trvl-media.com/lodging/33000000/32480000/32476400/32476335/e1433973.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Jazz Hotel Penang (George Town)](https://images.trvl-media.com/lodging/33000000/32480000/32476400/32476335/194cf949.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, pool umbrellas, pool loungers - Jazz Hotel Penang (George Town)](https://images.trvl-media.com/lodging/33000000/32480000/32476400/32476335/01a948b9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Jazz Hotel Penang (George Town)](https://images.trvl-media.com/lodging/33000000/32480000/32476400/32476335/9c2b31bc.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Jazz Hotel Penang welcomes families and food enthusiasts with international dining options. Guests can enjoy the outdoor pool, gym, and free WiFi. The property also features a bar and multilingual staff ready to assist with any needs. ## Reviews 8.8 Excellent ## Popular amenities - Pool - Free Wi-Fi - Restaurant - Air-conditioning - Gym - Breakfast available £52 includes taxes & fees 24 Feb - 25 Feb ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=32476335&PinnedHotelID=32476335&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=32476335&PinnedHotelID=32476335&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=32476335&PinnedHotelID=32476335&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=32476335&PinnedHotelID=32476335&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=32476335&PinnedHotelID=32476335&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=32476335&PinnedHotelID=32476335&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=32476335&PinnedHotelID=32476335&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=32476335&PinnedHotelID=32476335&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 3+ beds 2 beds Showing 18 of 18 rooms ### View all photos for Executive Suite ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/33000000/32480000/32476400/32476335/a2528b7d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite - Sleeps 2 ### View all photos for Jazz Suite Twin ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/33000000/32480000/32476400/32476335/736791c7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Jazz Suite Twin - Sleeps 4 ### View all photos for Deluxe Twin Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/33000000/32480000/32476400/32476335/3a0ac84d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room - Sleeps 2 ### View all photos for Deluxe King Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/33000000/32480000/32476400/32476335/d16c443a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King Room - Sleeps 2 ### View all photos for Premier Twin Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/33000000/32480000/32476400/32476335/1d87d818.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Twin Room - Sleeps 2 ### View all photos for Premier King Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/33000000/32480000/32476400/32476335/9862b5e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier King Room - Sleeps 2 ### View all photos for Superior Room, 1 King Bed, Non Smoking ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/33000000/32480000/32476400/32476335/e1433973.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed, Non Smoking ### Highlights Air conditioning Smart TV Premium bedding Blackout curtains Private bathroom Hairdryer Bathrobes Deep-soaking bath - Sea view - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Double Room ![Deluxe Double Room | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/33000000/32480000/32476400/32476335/w1012h673x0y1-73643379.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room 8.0 Very good 2 reviews ### Highlights Air conditioning Smart TV Premium bedding Blackout curtains Private bathroom Hairdryer Bathrobes Deep-soaking bath - Sea view - Sleeps 2 - 1 King Bed OR 1 Single Bed ### View all photos for Premier Double Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/33000000/32480000/32476400/32476335/b9b480c7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Double Room ### Highlights Air conditioning Smart TV Premium bedding Blackout curtains Private bathroom Hairdryer Bathrobes Deep-soaking bath - Sleeps 2 - 1 King Bed OR 1 Single Bed ### View all photos for Executive Room ![49-inch Smart TV with digital channels, TV](https://images.trvl-media.com/lodging/33000000/32480000/32476400/32476335/bebe5ba3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room ### Highlights Air conditioning Smart TV Premium bedding Blackout curtains Private bathroom Hairdryer Bathrobes Deep-soaking bath - Sleeps 2 - 1 King Bed ### View all photos for Jazz Suite King & Jazz Suite Twin ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/33000000/32480000/32476400/32476335/a560ddae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Jazz Suite King & Jazz Suite Twin ### Highlights Air conditioning Smart TV Premium bedding Blackout curtains Private bathroom Hairdryer Bathrobes Deep-soaking bath - Sleeps 5 - 2 King Beds OR 1 Single Bed ### View all photos for Deluxe Twin Room ![Deluxe Twin Room | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/33000000/32480000/32476400/32476335/6ab68801.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room 10.0 Exceptional 1 review ### Highlights Air conditioning Smart TV Premium bedding Blackout curtains Private bathroom Hairdryer Bathrobes Deep-soaking bath - Sleeps 2 - 1 Single Bed OR 1 King Bed ### View all photos for Comfort Quadruple Room ![Comfort Quadruple Room | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/33000000/32480000/32476400/32476335/9169a1e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Quadruple Room ### Highlights Air conditioning Smart TV Premium bedding Blackout curtains Private bathroom Hairdryer Bathrobes Deep-soaking bath - Sleeps 5 - 2 Single Beds OR 1 King Bed ### View all photos for Premier Twin Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/33000000/32480000/32476400/32476335/f1443b3e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Twin Room ### Highlights Air conditioning Smart TV Premium bedding Blackout curtains Private bathroom Hairdryer Bathrobes Deep-soaking bath - Sleeps 2 - 1 Single Bed OR 1 King Bed ### View all photos for Superior King Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/33000000/32480000/32476400/32476335/w660h439x0y1-19e443d7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior King Room - Sleeps 2 ### View all photos for Jazz Suite King ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/33000000/32480000/32476400/32476335/991707af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Jazz Suite King - Sleeps 4 ### Jazz Suite King & Jazz Suite Twin - Sleeps 5 ### Comfort Quadruple Room - Sleeps 5 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FGeorge-Town-Hotels-Jazz-Hotel-Penang.h32476335.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FGeorge-Town-Hotels-Jazz-Hotel-Penang.h32476335.Hotel-Information) ## About the area Tanjung Pinang, a neighbourhood in George Town, is home to Jazz Hotel Penang. KOMTAR and Penang Hill are notable landmarks, and travellers looking to shop may want to visit Gurney Drive and Gurney Plaza. Travelling with kids? Consider Penang Botanical Gardens and PKSA Penang Water Sports Centre. [Visit our George Town travel guide](https://www.expedia.co.uk/George-Town.dx6023813) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C5.45789%2C100.30970&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=FidXB4EEf3eFWIBvBLtcC0njl-M=) No 1, Jalan Seri Tanjung Pinang 1, Tanjung Tokong, George Town, Penang, 10470 ### What's nearby - ![Beautiful harbor at Straits Quay in Penang](https://images.trvl-media.com/place/6244077/da4ed456-b894-486d-83a3-200cf02a6014.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Straits Quay Mall 3 min walk \- 0.2 miles - ![Mystical view of the Avatar Gardens in Penang, Malaysia(illuminated trees), Shutterstock ID 1108648118, Purchase Order: SP-2013, Order Number: SP-2013 MTB Malaysia Tourism Board June-December, Client/](https://images.trvl-media.com/place/553248635927762648/dd0937eb-fb77-4e33-8503-2124f2cfa718.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Penang Avatar Secret Garden 14 min walk \- 0.8 miles - ![Metropolitan, skyscraper, skyline building by the shore of Gurney Drive, George Town, Penang; Shutterstock ID 429264034; PO: Hcom Destination Content neighborhoods; Client: Hotels.com; Other: Hcom bra](https://images.trvl-media.com/place/6204190/f9a07766-7c35-4e0d-b924-dc0f5953d0e2.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Gurney Drive 3 min drive \- 1.7 miles - ![Nothing says fish chips like these. Actually I got these because I think they locals eat PoPo fish flavored chips if they want their babies to grow up to be Police Officers. LOL](https://images.trvl-media.com/place/6056055/e39f7213-f1bb-4c3f-9d06-fec9d4717e8a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Gurney Plaza 3 min drive \- 1.9 miles - Ibox Museum of Glass Penang 17 min walk \- 0.9 miles ### Getting around - Penang Sentral 41 min drive - Penang (PEN-Penang Intl.) 39 min drive ### Restaurants - McDonald's 5 min walk - Love A Loaf Bakery & Cafe 6 min walk - Zi Tian Jiao Stramboat 紫天椒中式火锅 2 min walk - Jazz Feast 2 min walk - Haku Extraordinary Japanese Cuisine 1 min walk ## About this property ### Jazz Hotel Penang Family-friendly hotel near Gurney Drive A corner/local shop, a coffee shop/cafe and dry cleaning/laundry services are just a few of the amenities provided at Jazz Hotel Penang. The on-site international cuisine restaurant, Jazz Feast, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym. Other perks at this hotel include: - An outdoor pool and a children's pool, along with sunloungers and pool umbrellas - Cooked-to-order breakfast (surcharge), self-parking (surcharge) and babysitting (surcharge) - A 24-hour front desk, multilingual staff and luggage storage - Concierge services, a banquet hall and a reception hall - Guest reviews speak highly of the first-rate property condition Room features All 255 rooms offer comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. More amenities include: - Free tea bags/instant coffee and electric kettles - Rainfall showers, deep-soaking baths and bidets - 49-inch Smart TVs with digital channels - Daily housekeeping, desks and phones ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/112000000/111180000/111178600/111178571/9f786d22.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Citadines Tanjung Tokong Penang Tanjung Tokong - Pool - Pet-friendly - Parking included - Free Wi-Fi 9.4 Exceptional 50 reviews £50 includes taxes & fees 25 Feb - 26 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=111178571&PinnedHotelID=111178571&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers](https://images.trvl-media.com/lodging/37000000/36050000/36040700/36040669/365564f3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hompton by the Beach Penang Tanjung Tokong - Pool - Kids’ pool - Parking included - Free Wi-Fi 8.8 Excellent 313 reviews £51 includes taxes & fees 25 Feb - 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Managed by Iconic Hotel Bayan Lepas - Pool - Kids’ pool - Parking included - Free Wi-Fi 9.6 Exceptional 33 reviews £64 includes taxes & fees 7 Feb - 8 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=109638528&PinnedHotelID=109638528&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=32476335&PinnedHotelID=32476335&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=32476335,111178571,36040669,15876927,83571) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Parking on site (MYR 10 per day) - Limited on-site self parking ### Food and drink - Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: MYR 50 for adults and MYR 28 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Snack bar/deli ### Restaurants on site - Jazz Feast - Kitano @ Jazz - String and Sax ### Things to do - Children's pool - Gym - Outdoor pool ### Family friendly - Babysitting (surcharge) - Children's pool - Grocery/convenience store - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Grocery/convenience store - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Wedding services ### Business services - 3 meeting rooms - Business centre ### Outdoors - Pool loungers - Pool umbrellas ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) ### More - 30 floors - Banquet hall - Reception hall - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Bidet - Deep soaking bathtub - Dressing gowns - Free toiletries - Hair dryer - Rainfall showerhead - Separate bathtub and shower - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 49-inch smart TV with digital channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar - Tea bags/instant coffee ### More - Air conditioning - Desk - Iron/ironing board on request - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for MYR 110 per night. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: MYR 100.00 per accommodation, per stay - A tax is imposed by the city: MYR 2.00 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: from approximately MYR 50 for adults and from MYR 28 for children - Self-parking fee: MYR 10 per day - A late check-out fee will be charged - Rollaway bed fee: MYR 110 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds This property accepts credit cards, debit cards and cash On-site parties or group events are strictly prohibited Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Jazz Hotel Penang Tanjung Bungah Jazz Penang Jazz Hotel Penang George Town Jazz Penang George Town Jazz Hotel Penang Hotel Jazz Hotel Penang George Town Jazz Hotel Penang Hotel George Town ## Frequently asked questions ### Does Jazz Hotel Penang have a pool? ### How much does it cost to stay at Jazz Hotel Penang? ### Is Jazz Hotel Penang pet-friendly? ### How much is parking at Jazz Hotel Penang? ### What time is check-in at Jazz Hotel Penang? ### What time is check-out at Jazz Hotel Penang? ### Where is Jazz Hotel Penang located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Jazz Hotel Penang Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.2 Location ### 9.0 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 72 8 - Good 47 6 - Okay 17 4 - Poor 1 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Colin 9 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great hotel , very modern and clean Superb location , close to local restaurants 👍 ##### Colin Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Scott 9 Oct 2025 Liked: Amenities Very nice room, very friendly staff. Good bars and restaurants nearby ##### Scott Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Rajendra 17 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Spacious rooms, wonderful breakfast, and excellent roof top pool and large quiet bar to sit in and read during the day. ##### Rajendra Stayed 2 nights in Jul 2025 ### 8/10 Good #### Adnan 1 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location & nice view ##### Adnan Stayed 2 nights in Sep 2023 ### 8/10 Good #### Tong 25 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall is good but 2 single beds don't have a chair or coffee table to relax or enjoy a cup of tea. ##### Tong Stayed 2 nights in May 2025 ### 10/10 Excellent #### Michael 27 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Fantastic hotel in a great location with very attentive staff. Highly recommended ##### Michael Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Robert 11 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A great hotel! A great hotel! Friendly and welcoming staff, excellent facilities including rooftop pool and gym. Breakfast was very varied and plenty of it! It was great location for us just 4 minutes from the beach and some decent walks along the sea. Grab cabs were frequent and regular for the trips into George Town old district and very reasonable! I would stay there again and recommend it! ##### Robert Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### Harry 25 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very attractive high rise with a great view of the sea. Very safe area, close to a marina with many dining options ##### Harry Stayed 3 nights in Feb 2024 ### 6/10 Okay #### HONG-FU 5 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The check in was very slow. The parking is a hassle, have to go to the front desk the validate the touch and go card everytime before going out. The worst experience is with the towels provided in the hotel, they were mostly yellowish (was white towel before) and a few even go a strip of blood stain on it. The facility is very nice, the room is nice and the bed is comfortable. I hope they make the improvement the the towel and parking and much much faster check in process. Thanks ##### HONG-FU Stayed 3 nights in Oct 2025 ### 6/10 Okay #### Mary 29 Jan 2025 Liked: Cleanliness, staff & service, room comfort #### Good Overall The best part of the hotel is their lobby. The room was peaceful and quiet but the bathroom water flooded the bathroom when the water was let out. Their lobby and reception staff were extremely helpful and kind. ##### Mary Stayed 4 nights in Jan 2025 ### 8/10 Good #### Kin Peng 10 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities Good product & service. Cool vibes all round. ##### Kin Peng Stayed 2 nights in Sep 2024 ### 4/10 Poor #### Lee's 30 Mar 2025 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service The hotel is nice. But not as comfortable as what the rating for this hotel. The parking said it was free. But we still end up paying additional charges on our own card. Which is very annoying. The parking staff need to learn how to speak English. Because this hotel is mainly cater tourists. English speaking would be helpful. ##### Lee's Stayed 1 night in Jan 2025 ### 6/10 Okay #### Lay Hoon 20 Jul 2025 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service Jazz Hotel Penang is new and nicely located by the sea side. However, the quality and service of the staff need to be urgently upgraded. The counter staff (an Indian lady named Nitriya) showed an cold face and unwelcoming attitude in handling the checking in. My credit card was charged without a word of informing me though I am standing right in front of the counter. The cafe served cold parties, fruits that precut and stored in cooler. Coffee machine was out of order, ran out of bean without restored. The staff in uniform (a man and a lady) played around at the counter, blocking the walk path. I have to wait until they stopped chasing each other in order to go to the washroom. ##### Lay Hoon Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Simon 27 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities Room key didnt work, cleaner let me in. Rather than send me a new key up, i had to go down. No juice in bar, could if got from another bar or restaurant. Card reader in bar not working had to send porter to room to pay. Pool bar unattended. Room service pizza terrible and cant put on room charge and again card reader issues. ##### Simon Stayed 2 nights in Oct 2025 ### 8/10 Good #### Tong 25 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Convenient ,walking 5 mins walk to opposite supermarkets. 2 single beds don't have a sitting chair or small cofee table . ##### Tong Stayed 3 nights in May 2025 ### 10/10 Excellent #### Kent 1 May 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room is spacious and clean. Staff are friendly, helpful. ##### Kent Stayed 3 nights in Apr 2023 ### 10/10 Excellent #### Craig 4 May 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location across the street from mall with large food court, pharmacy, shops, etc. Also easy walking to waterfront and Straits Quay marina, food and shops. The hotel offered a very good breakfast buffet and made to order omelets and other offerings. ##### Craig Stayed 2 nights in Apr 2023 ### 10/10 Excellent #### Minako 23 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities This hotel is perfect without being not many toilet paper. ##### Minako Stayed 3 nights in Jul 2024 ### 8/10 Good #### siew mee 5 May 2025 Liked: Cleanliness, staff & service, amenities My bath towels smell so so badly ##### siew mee Stayed 2 nights in May 2025 ### 8/10 Good #### Chi 1 May 2023 Liked: Cleanliness, staff & service Nice and kind staff, clean but gym needs air conditioning ##### Chi Stayed 4 nights in Apr 2023 ### 8/10 Good #### YASUSHI 19 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 9日ほど滞在しましたが、清潔で概ね良好なホテルと感じました。 チェックイン時にTAXのトラブルがありましたが、キチンと返金されました。 ドアマンの愛想が好感触でした。 しかし難点が一つ、Wi-Fi環境が悪いことです。 Esimの電波状況も悪く、オンラインミーティングなどでは仕事にならないほどでした。 インターネットの環境だけ注意が必要です。 その他はとても好印象でした。 ![](https://a.travel-assets.com/ugc/hotel-reviews/2e0b0e7b-3c4c-4562-9562-884649991400-1760836847451.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### YASUSHI Stayed 7 nights in Sep 2025 ### 8/10 Good #### KIYOSHI 19 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### ジャズ ホテル ペナン 出張で２泊しました。概ね満足ですが、気になった事だけ書き残します。チェックインの際にカウンター内には４人が立っていましたが、働ける人は１人だけで残り３人は待っている人が居てもお構いなしに、ボーっと立っているだけで対応しようとすらしませんでした。研修中なのでしょうか？ 一晩目は向かいのビルの屋台街から騒音が聞こえて24時くらいまでうるさくて眠れませんでした。日本食レストランのお刺身は解凍が上手にできていないようで、スッカスカのマグロでした。 朝食の焼き飯はご飯の水分がなくなるまで炒めた感じでガリゴリしておいしくなかったです。これ以外は、満足していますし、事前にやり取りしてた会議室の使用にもスムーズに対応してくれて感謝です。ありがとうございました。 ##### KIYOSHI Stayed 2 nights in May 2024 ### 8/10 Good #### HIROYUKI 30 Jan 2024 Liked: Staff & service, amenities, property conditions & facilities 最初は、色々クレームも付けましたが途中からはきちんと対応してくれました。ただ室内の清掃が日本のホテルまで行き届いていないのは、仕方ないですね。 ##### HIROYUKI Stayed 12 nights in Jan 2024 ### 8/10 Good #### Mei Sum 24 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 不錯 地理位置較遠，服務員態度親切、床舖舒適，整體來說滿意！ ##### Mei Sum Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### LILIAN 31 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Super hôtel Super hôtel avec belle piscine sur le toit Belle chambre avec grand lit très confortable Propre Personnel au top Bon petit déjeuner Bon restaurant Musique dans la rue le soir ##### LILIAN Stayed 3 nights in Jul 2023 ## 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