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Overview of Hard Rock Hotel Penang

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Guest reviews

4.3 / 5Excellent
1,267 reviews
Guests rated this property 4.3/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air conditioning

Map

What's nearby

Popular LocationFerringgi Beach1 min walk
Popular LocationBatu Feringghi Night Market11 min walk
RestaurantGurney Drive19 min drive
AirportPenang (PEN-Penang Intl.)51 min drive

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  • Hillview Deluxe Room

    Room amenities

    • 312 sq ft
    • Mountain view
    • Sleeps 3
    • 1 King Bed OR 2 Single Beds
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  • Seaview Deluxe Room

    Room amenities

    • 376 sq ft
    • Sea view
    • Sleeps 3
    • 1 King Bed OR 2 Single Beds
    Show details
  • Lagoon Deluxe Room

    Room amenities

    • 452 sq ft
    • Sleeps 3
    • 1 King Bed OR 2 Single Beds
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  • Studio Suite, 1 King Bed, Sea View

    Room amenities

    • 570 sq ft
    • Sea view
    • Sleeps 3
    • 1 King Bed
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  • Rock Royalty Seaview Deluxe

    Room amenities

    • 376 sq ft
    • Sea view
    • Sleeps 3
    • 1 King Bed
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  • Roxity Kids Suite

    Room amenities

    • 441 sq ft
    • Hill view
    • Sleeps 3
    • 1 King Bed and 1 Single Bed
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  • Deluxe Room, Terrace

    Room amenities

    • 624 sq ft
    • Sea view
    • Sleeps 3
    • 1 King Bed OR 2 Single Beds
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  • Poolview Deluxe Room

    Room amenities

    • 376 sq ft
    • Sleeps 3
    • 1 King Bed OR 2 Single Beds
    Show details

About this area

George Town

Located in George Town, Hard Rock Hotel Penang is on the beach. KOMTAR and Arulmigu Balathandayuthapani Temple are notable landmarks, and some of the area's activities can be experienced at Gurney Drive and Swettenham Pier Cruise Terminal. Travelling with kids? Consider ESCAPE Adventureplay and East Wind Watersports. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as mountain biking in the area.

Visit our George Town travel guide
Map
Popular Location

What's nearby

  • Ferringgi Beach - 1 min walk
  • Batu Feringghi Night Market - 11 min walk
  • ESCAPE Adventureplay - 11 min drive
  • Penang National Park - 17 min drive
  • Penang Hill - 39 min drive

Getting around

  • Penang Sentral - 61 min drive
  • Penang (PEN-Penang Intl.) - 51 min drive

Restaurants

  • Starz Diner — 1 min walk
  • Pizzeria — 1 min walk
  • Gurney Drive - 19 min drive

About this property

Hard Rock Hotel Penang

5-star beach resort with a full-service spa
Catch some rays at the beach or spend the day relaxing at Hard Rock Hotel Penang's full-service spa. Then enjoy a meal at one of the resort's 2 restaurants. All 250 rooms feature thoughtful touches such as bathrobes and slippers, plus free WiFi, free wired Internet and LED TVs with satellite channels. Other amenities available to guests include 24-hour room service, DVD players and minibars.
Hard Rock Hotel Penang offers 250 forms of air-conditioned accommodation with DVD players and minibars. 50-inch LED televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and bidets.
This George Town resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the resort's full-service spa, Rock Spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self parking
Limo/town car service

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–11 AM: MYR 56 for adults and MYR 28 for children
2 restaurants and 1 coffee shop/cafe
1 beach bar, 1 swim-up bar, 1 poolside bar and 1 bar
24-hour room service

Things to do

Basketball
Bike hire
Children's pool
Full-service spa
Health club
Nightclub
Outdoor pool

Family friendly

Babysitting/childcare (surcharge)
Children's pool
Dry-cleaning service
DVD player
Free children's club
Laundry facilities
Outdoor pool
Snack bar/deli

Conveniences

Lift

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Tour/ticket assistance
Wedding services

Languages spoken

English
Malay

Business services

Business centre
Meeting rooms
Conference space

Outdoors

Beach cabanas (surcharge)
Beach loungers
Beach umbrellas
Beachfront location

Spa

Aromatherapy
Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - on the beach
Reflexology
Hot tub

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility
Wheelchair accessible (may have limitations)

More

Beach towels
Designated smoking areas

Room amenities

Bedroom

Air conditioning
Hypo-allergenic bedding

Bathroom

Bathrobes
Bidet
Free toiletries
Hairdryer
Rainfall showerhead
Shower
Towels

Entertainment

50-inch LED TV
DVD player
Satellite channels

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Minibar

More

Desk
Free newspapers
Iron/ironing board
Safe
Slippers

Policies

Check-in

Check-in between 3:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 56 for adults and MYR 28 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property's Kids Club is open only to children ages 4-12 years old.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hard Rock Hotel Penang
Hard Rock Hotel Penang George Town
Hard Rock Hotel Penang Batu Ferringhi
Hard Rock Penang George Town
Hard Rock Hotel Penang Resort
Hard Rock Hotel Penang George Town
Hard Rock Hotel Penang Resort George Town

Frequently asked questions

Guest reviews

4.3
Excellent
5 - Excellent
581
4 - Good
517
3 - Okay
120
2 - Mediocre
26
1 - Poor
23
4.3
Cleanliness
4.3
Service and Staff
4.2
Amenities
4.2
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everthings was great and all the staff is very helpful and friendly

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall was a good experience

Stayed 2 nights in Feb 2020

4/5 Good

  • Liked: Staff & service, amenities, property conditions & facilities

all ok.expected provide bath tab,but only got small shower

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020