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On the beach, white sand, beach massages, beach volleyball
2 outdoor pools, pool umbrellas, pool loungers
Water park
Hypo-allergenic bedding, minibar, in-room safe, desk

Guest reviews

4.1/5 Very Good
1,409 reviews
Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationFerringgi Beach2 min walk
Popular LocationBatu Feringghi Night Market7 min walk
Popular LocationTropical Spice Garden5 min drive
AirportPenang (PEN-Penang Intl.)47 min drive

Choose dates to view prices

  • Executive Room, 1 King Bed, Sea View

    4.4/5 guest room rating

    Room amenities

    • 323 sq ft
    • Sea view
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Room, 1 King Bed, Sea View
  • Superior Room, 1 King Bed

    4/5 guest room rating

    Room amenities

    • 387 sq ft
    • Hill view
    • Sleeps 3
    • 1 King Bed
    More detailsSuperior Room, 1 King Bed
  • Executive Room, 2 Single Beds, Sea View

    3.6/5 guest room rating

    Room amenities

    • 323 sq ft
    • Sea view
    • Sleeps 3
    • 2 Single Beds
    More detailsExecutive Room, 2 Single Beds, Sea View
  • Superior Room, 2 Single Beds

    Room amenities

    • 387 sq ft
    • Hill view
    • Sleeps 3
    • 2 Single Beds
    More detailsSuperior Room, 2 Single Beds
  • Executive Suite, 1 King Bed, Sea View

    Room amenities

    • 771 sq ft
    • Sea view
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Suite, 1 King Bed, Sea View
  • Deluxe Room, 1 King Bed

    4.5/5 guest room rating

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed
  • Deluxe Twin Room

    Room amenities

    • Sleeps 3
    • 2 Single Beds
    More detailsDeluxe Twin Room

About this area

George Town

Located in George Town, Golden Sands Resort by Shangri-La, Penang is in the suburbs and on the beach. Gurney Plaza and Gurney Drive are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit ESCAPE Adventureplay and Entopia by Penang Butterfly Farm. Travelling with kids? Consider East Wind Watersports, or check out an event or a game at City Stadium. Discover the area's water adventures with nearby boat tours, or enjoy the great outdoors with hiking/biking trails.

Visit our George Town travel guide
Map
Popular Location

What's nearby

  • Ferringgi Beach - 2 min walk
  • Batu Feringghi Night Market - 7 min walk
  • Tropical Spice Garden - 5 min drive
  • ESCAPE Adventureplay - 11 min drive
  • Entopia by Penang Butterfly Farm - 11 min drive

Getting around

  • Penang Sentral - 53 min drive
  • Penang (PEN-Penang Intl.) - 47 min drive

Restaurants

  • Gurney Drive - 16 min drive

About this property

Golden Sands Resort by Shangri-La, Penang

Upscale resort on the beach, with 2 outdoor swimming pools
Spend the day relaxing at the beach or practising your swing at Golden Sands Resort by Shangri-La, Penang's golf course. Then enjoy a meal at one of the resort's 3 restaurants. All 387 rooms feature thoughtful touches such as pillow menus and bathrobes, plus complimentary wireless Internet access and LCD TVs with cable channels. Guests will also find 24-hour room service, DVD players and minibars.
Golden Sands Resort by Shangri-La, Penang offers 387 forms of accommodation which are accessible via exterior corridors and feature DVD players and minibars. A pillow menu is available. LCD televisions come with premium cable channels. Bathrooms include a shower, bathrobes, slippers and bidets.

This George Town resort provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Guests can play rounds at the 9-hole golf course and enjoy the facilities at the water park with waterslides. 2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a health club and a spa tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self parking
Free nearby parking
Free local area shuttle
Free shopping centre shuttle
Limo/town car service

Food and drink

Continental breakfast available for a fee daily 9:00 AM–1:00 PM: MYR 64 for adults and MYR 32 for children
3 restaurants and 1 coffee shop/cafe
3 bars/lounges, 1 beach bar and 1 poolside bar
24-hour room service

Things to do

9 holes of golf
2 outdoor pools
2 outdoor tennis courts
Beach volleyball
Children's pool
Ecotours
Fitness centre
Free water park access
Mini golf
Shopping
Hot tub
Tennis

Family friendly

2 outdoor pools
Babysitting/childcare (surcharge)
Children's pool
Dry-cleaning service
DVD player
Free local area shuttle
Free children's club
Free cots/infant beds
Free supervised childcare/activities
Free water park access
Corner/local shop
In-room childcare (surcharge)
Laundry facilities
Mini golf
Rollaway/extra beds (surcharge)
Snack bar/deli
Waterslide

Conveniences

Ballroom
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Corner/local shop
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Golf lessons
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tennis lessons
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Chinese
English
Indonesian
Japanese
Malay

Business services

Business centre
Computer station
Meeting rooms
Conference centre

Outdoors

Beachfront location
Garden
Pool sunloungers
Pool umbrellas

Spa

Massage - on the beach

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)

More

Designated smoking areas (fines apply)
TV in reception

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Free cots/infant beds
Hypo-allergenic bedding
Linens
Pillow menu
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Bidet
Free toiletries
Hairdryer
Shower
Towels

Entertainment

TV channels
DVD player
LCD TV
Premium channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar

More

Access via exterior corridors
Desk
Iron/ironing board
Phone
Safe
Slippers
Turndown service

Policies

Check-in

Check-in between 3:00 PM and 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for MYR 150 per night.
Free cots (infant beds)

Payment types at the property

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: MYR 64 for adults and MYR 32 for children (approximately)
  • Rollaway bed fee: MYR 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Noise-free guestrooms cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Contactless check-in and contactless check-out are available.
  • Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Golden Sands Resort Shangri-La Penang George Town
Golden Sands Resort Shangri-La
Golden Sands Shangri-La Penang George Town
Golden Sands Resort by Shangri-La, Penang Resort
Golden Sands Resort by Shangri-La, Penang George Town
Golden Sands Resort by Shangri-La, Penang Resort George Town

Frequently asked questions

Can I cancel my reservation for free at Golden Sands Resort by Shangri-La, Penang and receive a full refund?
Yes, Golden Sands Resort by Shangri-La, Penang offers free cancellation on select room rates, because flexibility matters! Please refer to Golden Sands Resort by Shangri-La, Penang cancellation policy on our site for more details about any exclusions or requirements.
Does this resort have a pool?
Yes, this property has 2 outdoor pools and a children's pool.
Is Golden Sands Resort by Shangri-La, Penang pet-friendly?
No, pets are not allowed at this property.
How much is parking at Golden Sands Resort by Shangri-La, Penang?
Self-parking is free at this property; nearby parking is also free.
What time is check-in at Golden Sands Resort by Shangri-La, Penang?
Check-in is from 3:00 PM to 11:00 PM. Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at noon.
Where is Golden Sands Resort by Shangri-La, Penang located?
Nestled on the beach, this George Town resort is within 2 mi (3 km) of Ferringgi Beach and Tropical Spice Garden. ESCAPE Adventureplay and Entopia by Penang Butterfly Farm are also within 6 mi (10 km).

Guest reviews

Overall score and ratings for Golden Sands Resort by Shangri-La, Penang

4.1
Very Good
5 - Excellent
538
4 - Good
572
3 - Okay
188
2 - Mediocre
77
1 - Poor
34
4.0
Cleanliness
4.2
Service and Staff
4.2
Amenities
3.9
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All the staff were extremely friendly and always polite, and always have a smile when they greet you. We loved the pool. And able to walk to the local night market and food centres.

Stayed 3 nights in Oct 2018

3/5

  • Liked: Cleanliness, amenities, property conditions & facilities
  • Disliked: Staff & service

Disappointed with Expedia for not making it clear of the room facing. We have requested for a room with sea view and good facing but was given a room facing the hills. The staff was unable to provide us with sea view for that booking. Disappointed with Expedia for not clearly stating that the room is facing the hills instead of sea view. Very poor and non-responsive service from the staff of the hotel. Our bags were not brought to our rooms timely and we have to collect it and bring to our rooms ourselves after a long wait. House keeping and maintenance was slow to response to request even at this low season with very few guests (COVID19 period).

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 14 nights in Mar 2020

1/5

  • Disliked: Staff & service

Stayed 1 night in Mar 2020

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 1 night in Mar 2020