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Reviews of Hotel Eden Genève

3 out of 5
Hotel Eden Genève
135 Rue De Lausanne, Geneva, GE

Reviews

9.2

Wonderful

Rating 10 - Excellent. 219 out of 379 reviews" "
Rating 8 - Good. 135 out of 379 reviews" "
Rating 6 - Okay. 21 out of 379 reviews" "
Rating 4 - Poor. 4 out of 379 reviews" "
Rating 2 - Terrible. 0 out of 379 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Stanley, AURORA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice basic room - not fancy but good location and staff
Stayed 2 nights in May 2024

8/10 Good

A.

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024

10/10 Excellent

Stuart

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely modernised 1920s style hotel that has kept a lot of it’s charm and is run by fabulous staff who are both friendly and helpful.
Stayed 3 nights in Apr 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hotel with fantastic service highly recommend!!
Stayed 3 nights in Apr 2024

8/10 Good

Pargol

Stayed 1 night in Apr 2024

8/10 Good

Steve

Stayed 3 nights in Mar 2024

8/10 Good

Cheryl

Stayed 1 night in Mar 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Dec 2023

10/10 Excellent

Misael, Watertown

Liked: Cleanliness
Stayed 2 nights in Nov 2023

10/10 Excellent

Wael

Stayed 2 nights in Nov 2023

10/10 Excellent

James

Travelled with family
Liked: Amenities
Charlotte and the restaurant were wonderful
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Damelya

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were polite and very helpful. Breakfast are basic, but decent and included in the price. The location is very convenient for UN relatedeetings and events, also super close to the Le Lac park, convenient for jogging, dip in the lake or just a promenade. The hotel also has a small but well equipped gym (which is not common for Geneva, as I understood). Also I got an upgrade on the room I booked, which was a very nice gesture. Overall, would love to stay there again.
Stayed 3 nights in Aug 2023

10/10 Excellent

Ballari

Stayed 3 nights in Aug 2023

10/10 Excellent

Elizabeth

Business traveller
Excellent, charming and most importantly, air conditioned!
Stayed 3 nights in Jul 2023

10/10 Excellent

Jenny

Stayed 1 night in Jun 2023

10/10 Excellent

Thomas G

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Some things never change, and fortunately the Hotel Eden is one of those.
Stayed 3 nights in Feb 2023

10/10 Excellent

Maha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with truly wonderful and caring staff members
Stayed 1 night in Mar 2023

10/10 Excellent

Maha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were very kind and helpful. The food was delicious at all times and I highly recommend this hotel
Stayed 6 nights in Feb 2023

10/10 Excellent

Tamás

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendliness was excellent. No issues.
Stayed 3 nights in Oct 2022

8/10 Good

Rami, Toronto

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Charming boutique hotel is a good alternative to the faceless chain hotels. Location is convenient. Staff is friendly and helpful. Breakfast is varied and good quality. But the place needs a major refresh - paint on doors and walls is peeling. Towels are thin, frayed, and often torn. Coffee machine is ancient. Bathroom amenities very limited. A small number of updates and fixes can help Eden achieve its high quality boutique hotel potential.
Stayed 3 nights in Oct 2022

8/10 Good

william

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2022

10/10 Excellent

James

Stayed 1 night in Oct 2022

10/10 Excellent

Ece

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

8/10 Good

Clyde

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Always clean and staff are friendly
Stayed 4 nights in Sep 2022

10/10 Excellent

Julia, Columbia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charming and comfortable hotel, with helpful staff. It has the feel of old Europe, very different from the many generic places you will find. It is close to the United Nations, and Lake Geneva. It is away from the main tourist part of the city, but that is easily accessible by clean and comfortable buses (free with your Geneva Pass given by the hotel). We did not get the breakfast, but it looked excellent.
Stayed 1 night in Sep 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2022

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the off-the-charts best place to stay if you are in this part of Geneva on business. I've stayed there for many years and always found it outstanding.
Stayed 6 nights in Jul 2022

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely located not quite in centre but everything walkable and next to park and Lake Geneva
Stayed 1 night in Jun 2022

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had great breakfast and nice employees
Stayed 1 night in Jun 2022

10/10 Excellent

Zak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

10/10 Excellent

Shewn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely to be back at the Hotel Eden
It is my third or forth stay here and my first since before COVID, and it was as good as I remembered. Lovely location and food, but above all, the staff are just wonderful. Warm, friendly, and exceeding all expectations with their hospitality. It was like seeing old friends again.
Stayed 4 nights in Jun 2022

10/10 Excellent

wayne

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

8/10 Good

Kenneth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet comfortable friendly helpful staff.
Stayed 1 night in Jun 2022

8/10 Good

malcolm

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All round good choice.
Good location, restaurant was very good, staff were friendly and helpful. Located close to the lake so a nice breeze everyday and easy access to the main downtown area in a 10 minute walk.
Stayed 4 nights in May 2022

8/10 Good

Anthony

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Very helpful staff. Excellent breakfasts. Super convenient to buses and parks. Good value.
Stayed 6 nights in May 2022

10/10 Excellent

Magi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2022

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The free breakfast buffet was very nice and unique in the Geneva area!
Stayed 3 nights in May 2022

10/10 Excellent

John

Stayed 1 night in Apr 2022

10/10 Excellent

ADRIAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2022

8/10 Good

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfasts were really good and the staff was attentive and friendly.
Stayed 7 nights in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Returning Guest
A wonderful gem of a hotel. The recent room renovations have made it even better. Always appreciate the buses outside the door for the short ride into the center of Geneva and to Old Town. First return visit after two years, and very happy the hotel continues to operate.
Stayed 5 nights in Nov 2021

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific hotel
Stayed 6 nights in Oct 2021

10/10 Excellent

Nathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older but very well maintained hotel. He staff was a little rude at initially greeting us but redeemed themselves with great service the rest of our stay. The hotel is in a business and government district so it’s a little quieter on weekends.
Stayed 1 night in Oct 2021

10/10 Excellent

Taylor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A friendly warm hotel
I arrived without a purse or its contents thanks to the French metro! I was looked after and treated with friendly courtesy and trust as I arranged for international funding to arrive and electronic payment substituted for cancelled cards. The hotel is comfortable and located close to the lake. It has an intimate and warm feel and I would definitely recommend it and would myself stay there again.
Stayed 4 nights in Sep 2021

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful
This hotel is perfectly positioned at the end of the bus line so you can get anywhere with the free bus tickest the hotel provides
Stayed 2 nights in Sep 2021

10/10 Excellent

Huw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2021

10/10 Excellent

Christine

Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at the Eden several times, and it’s like coming home. Staff is very friendly, they were able to offer the parking even though I had not reserved it. The rooms are small but clean, and it’s located close to Lake Lemans where I love to walk in the park!
Stayed 3 nights in Aug 2021