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Overview of Quality Inn & Suites Sevierville - Pigeon Forge

Photo gallery

Indoor spa bath
Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
Balcony

3.9/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet Friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationSevierville Convention Center18 min walk
    Popular LocationSevierville Golf Club18 min walk
    Popular LocationFloyd Garrett's Muscle Car Museum1 min drive
    AirportKnoxville, TN (TYS-McGhee Tyson)48 min drive

Choose dates to view prices

About this area

Sevierville

Quality Inn & Suites Sevierville - Pigeon Forge is located in Sevierville. Titanic Museum and The Comedy Barn Theater are cultural highlights, and some of the area's popular attractions include Island at Pigeon Forge and WonderWorks. Hollywood Wax Museum and Dollywood are not to be missed. Spend some time exploring the area's activities, including golfing.
Visit our Sevierville travel guide
Popular Location

What's nearby

  • Sevierville Convention Center - 18 min walk
  • Sevierville Golf Club - 18 min walk
  • Floyd Garrett's Muscle Car Museum - 1 min drive
  • Dolly Parton Statue - 2 min drive
  • Sevier County Heritage Museum - 3 min drive

Getting around

  • AirportKnoxville, TN (TYS-McGhee Tyson) - 48 min drive

Restaurants

  • El Paso Mexican Restaurant - 15 min walk
  • Thai Basil - 17 min walk
  • Golden Corral - 19 min walk
  • Holston's Kitchen - 4 min drive
  • Flapjack's Pancake Cabin - 4 min drive

About this property

Quality Inn & Suites Sevierville - Pigeon Forge

Hotel with free breakfast, near Sevierville Convention Center
A spa tub, coffee/tea in a common area and a seasonal outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, laundry facilities and a 24-hour front desk. All 93 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and flat-screen TVs with cable channels. Guests will also find free local calls and desks.
Quality Inn & Suites Sevierville - Pigeon Forge offers 93 forms of air-conditioned accommodation with coffee/tea makers. 32-inch Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit.

This Sevierville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply).

A children's pool, a seasonal outdoor pool and a spa tub are on site.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Commitment to Clean (Choice)
Follows industry sanitisation guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • On-site parking is wheelchair accessible

Food and drink

  • Free buffet breakfast
  • Coffee/tea in a common area

Things to do

  • Children's pool
  • Seasonal outdoor pool
  • Hot tub

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Laundry facilities

Languages spoken

  • English

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds
  • Linens

Bathroom

  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Laptop-friendly workspace

Policies

Check-in

Check-in from 3 PM - midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 20 per pet, per night
Dogs only
1 per room (up to 25 lbs/11 kg)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: USD 20 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include carbon monoxide detector, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to August
Pool access available from 10 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Quality Inn River
Quality Inn River Suites
Quality Inn River Suites Sevierville
Quality River Suites
Quality River Suites Sevierville
River Suites
Quality Inn & Suites River Hotel Sevierville
Quality Inn And Suites River Suites
Quality Inn & Suites Sevierville - Pigeon Forge Hotel
Quality Inn & Suites Sevierville - Pigeon Forge Sevierville

Frequently asked questions

Can I cancel my reservation for free at Quality Inn & Suites Sevierville - Pigeon Forge and receive a full refund?
Yes, Quality Inn & Suites Sevierville - Pigeon Forge offers free cancellation on select room rates, because flexibility matters! Please refer to Quality Inn & Suites Sevierville - Pigeon Forge cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Quality Inn & Suites Sevierville - Pigeon Forge?
As of 5 Dec 2020, prices found for a 1-night stay for 2 adults at Quality Inn & Suites Sevierville - Pigeon Forge on 13 Dec 2020 start from £41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Quality Inn & Suites Sevierville - Pigeon Forge have a pool?
Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 10 AM to 11 PM.
Is Quality Inn & Suites Sevierville - Pigeon Forge pet-friendly?
Yes, Quality Inn & Suites Sevierville - Pigeon Forge allows dogs (limit 1 per room) with a maximum weight of up to 11 kg per pet. There's a fee of USD 20 per pet, per night.
How much is parking at Quality Inn & Suites Sevierville - Pigeon Forge?
Self-parking is free at this property.
What time is check-in at Quality Inn & Suites Sevierville - Pigeon Forge?
Check-in is from 3 PM - midnight.
What time is check-out at Quality Inn & Suites Sevierville - Pigeon Forge?
Checkout is at 11 AM.
Where is Quality Inn & Suites Sevierville - Pigeon Forge located?
Situated in Sevierville, this hotel is within 1 mi (2 km) of Sevierville Golf Club and Sevierville Convention Center. Floyd Garrett's Muscle Car Museum and Dolly Parton Statue are also within 2 miles (3 km).
3.9
Good
5 - Excellent
347
4 - Good
338
3 - Okay
162
2 - Poor
77
1 - Terrible
47

3.9/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

3.7/5

Property conditions & facilities

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The place seems really clean... the building seems a little old and nothing fancy but as long as its clean im fine 👍
Stayed 1 night in Nov 2020

1/5 Terrible

Travelled with pets, Travelled with partner
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
We originally booked 2 nights, when we arrived prior to check in we were allowed to check in and decided to only stay one night. We requested to cancel the second night at the front desk and we were told we would have to do that through Expedia. I contacted Expedia through chat and we were told we may not be able to, but they would see what could be done. Expedia contacted the office and came back to me to let me know they had changed our reservation to one night and we would not be charged for the second night. We late found charges on our account for the second night and the hotel denies stating there would be no penalty. So now we are left trying to get refunded and they are not being cooperative. Never ever again will be book with this hotel or any Quality Inn again. To be honest, we did not even stay the one night....we left soon after arriving after seeing the other guests and the room conditions. It was not very nice, definitely no more than a 2 star hotel/motel. I guess if you just need a cheap place to crash it would have been fine, but I like to stay in a nicer environment. I did spend 30 minutes cleaning and disinfecting before we decided to leave and the front desk woman was not wearing a mask and coughed twice without covering her mouth. In the age of Covid it was the only location we stayed at that did not seem to be taking any extra cleaning and sanitizing steps or wearing masks in the lobby. Yuck.
Stayed 2 nights in Sep 2020

3/5 Okay

Travelled with family, Travelled with family and small children
The room was pretty humid and smelled of mildew. The bathroom was TINY. It could use some cosmetic help but it was functional to our needs. There were 6 of us so having 3 queen beds in one room was great. The floor felt so gross on bare feet. It’s hard to keep shoes on 3 kiddos while winding down.
Stayed 2 nights in Sep 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds was very comfortable we enjoyed the stay
Stayed 2 nights in Sep 2020

5/5 Excellent

Travelled with family, Travelled with pets
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and eager to help and comfy beds.
Stayed 1 night in Aug 2020

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