Title: Gatlinburg Mountain Heaven Retreat - Views, game room, fire pit, and more! Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire cabin # Gatlinburg Mountain Heaven Retreat - Views, game room, fire pit, and more! Family-friendly cabin with water park and Hot tub ![Fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/106000000/105800000/105791600/105791548/2c1d065e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Smart TV, fireplace, ping pong](https://images.trvl-media.com/lodging/106000000/105800000/105791600/105791548/1080aced.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/106000000/105800000/105791600/105791548/94c9c0b1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Games room](https://images.trvl-media.com/lodging/106000000/105800000/105791600/105791548/e3a6fd3e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/106000000/105800000/105791600/105791548/51ffe85e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Amenities - Policies - Location This cabin's elegant ambiance shines in the great room, complete with a stone fireplace, hardwood floors, and leather sofas. Unwind near the fireplace with a favorite show on the massive flatscreen smart TV or get cozy outdoors in the hot tub or by the propane fire pit. 8.8 Excellent ### Entire cabin 3 bedrooms4 bathroomsSleeps 92200 sq ft ## Popular amenities - Parking available - Hot tub - Dryer - Pet-friendly - Washer - Fireplace ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire cabin to yourself and will only share it with other guests in your party. ### Gatlinburg Mountain Heaven Retreat - Views, game room, fire pit, and more! This cabin displays its elegant ambiance show cased by the great room's stone fireplace, hardwood floors, and leather sofas. After a full day of adventure with the family, relaxing in this spacious living area will make you feel right at home. As you get cozy near the fire place catch your favorite flick or Tv series on the flatscreen smart TV. Try not to be distracted by the delicious aromas emanating from the open concept, fully equipped kitchen. The kitchen is equipped with stainless steel appliances, ample cookware, and a slew of countertop appliances, and offers everything you'll need to show off those 5-star cooking skills to your family and friends. Spend your down time outdoors as you choose to soak in the hot tub, play corn hole in the large yard, or listen to the sounds of nature all around you from the nicely furnished decks, and enjoy a memorable-yet-relaxing evening with the fire flies. There is also a charcoal grill for the family BBQ get together, a flatscreen smart TV above the hot tub, a propane fire pit, and picnic tables and chairs for seating. The cabin offers 2 master en-suites, one on each level of the cabin, that feature TVs, private bathrooms, and plush king beds. The kids will love the third bedroom, which boasts a twin-over-full bunk. The game room offers a smart flatscreen TV, pool/ping pong table, an air hockey table, and much more. An EV charger is also available for guest use. Please note Wi-Fi in this area can be slow at times; high-speed service is not available. ## Property amenities ### Pool/Spa - Hot tub ### Internet - Available in the cabin: Free WiFi ### Parking and transport - Electric car charging station on site - Parking on site ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Hob - Microwave - Oven - Refrigerator ### Dining - Dining table ### Bedrooms - 3 bedrooms - Bedsheets provided - Sofa bed ### Bathroom - 3.5 bathrooms - Bathtub or shower - Shower - Towels provided ### Living spaces - Dining table - Fireplace - Living room ### Entertainment - Games - Smart TV with cable/satellite channels ### Outdoor areas - Charcoal grill - Firepit - Patio ### Laundry - Laundry facilities - Washing machine ### Comfort - Air conditioning - Heating ### Pets - Pet friendly ### Suitability/Accessibility - Hardwood flooring in public areas - Smoke-free property ### Services and conveniences - Housekeeping (limited availability) ### Location highlights - In the mountains - Near a health/beauty spa - Near a zoo - Near an outlet shopping centre ### Things to do - Arcade/game room - Billiards/pool table - Table tennis - Water park - Birdwatching nearby - Horseback riding nearby - Theme park nearby - Winery tours nearby ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) - Fire extinguisher - Deadbolt lock ### General - Electric car charging station - Unit size: 2,200 square feet ## Similar properties ![Interior](https://images.trvl-media.com/lodging/34000000/33910000/33909700/33909681/8dbdf6b6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fantastic views, pool table, Hot Tub, elegantly furnished located just 7 mins from downtown G'burg! 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Hot tub, Pool Table! Chalet Village - Hot tub - Kitchen - Washer - Dryer 10 Exceptional 31 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=108406806&PinnedHotelID=108406806&HadPinnedHotel=true®ionId=-1&adults=2) ![Fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/91000000/90710000/90701700/90701640/7f583a6b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Book NOW and receive tickets to Dollywood, Anakeesta and many more Gatlinburg - Hot tub - Kitchen - Washer - Dryer 9.6 Exceptional 30 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=90701640&PinnedHotelID=90701640&HadPinnedHotel=true®ionId=-1&adults=2) ![Smart TV](https://images.trvl-media.com/lodging/98000000/97510000/97508400/97508345/70943a14.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### This cabin is a 3 bedroom(s), 2.5 bathrooms, located in Gatlinburg, TN. Gatlinburg - Hot tub - Kitchen - Washer - Dryer 9.6 Exceptional 15 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=97508345&PinnedHotelID=97508345&HadPinnedHotel=true®ionId=-1&adults=2) ## Policies ### Check-in Check-in time starts at 4:00 PM Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 10:00 AM ### Special check-in instructions You will receive an email from the host with check-in and check-out instructions ### Pets Pets are allowed Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome ### Events No events allowed ### Smoking Smoking is not permitted ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed On-site parties or group events are strictly prohibited Host has indicated that there is a carbon monoxide detector on the property Host has indicated that there is a smoke detector on the property Safety features at this property include a fire extinguisher and a deadlock This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as 859367 ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.75386%2C-83.44906&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=bNBUNW0yphinxWYqzm-9lVrf97U=) Gatlinburg, TN #### What's nearby - Ripley's Aquarium of the Smokies - 15 min drive - 6.6 miles - Anakeesta - 15 min drive - 6.6 miles - Wild Bear Falls Indoor Water Park - 15 min drive - 7.1 miles - SkyPark - 16 min drive - 7.0 miles - Gatlinburg Convention Center - 17 min drive - 7.2 miles #### Getting around - Alcoa - Knoxville Airport (TYS) - 69 min drive #### Restaurants - ‪McDonald's - ‬8 min drive - ‪Three Jimmy's Good Time Eatery - ‬8 min drive - ‪Flapjack's Pancake Cabin - ‬14 min drive - ‪Little House of Pancakes - ‬11 min drive - ‪Alamo Steakhouse - ‬12 min drive ## Frequently asked questions ### Is Gatlinburg Mountain Heaven Retreat - Views, game room, fire pit, and more! pet-friendly? > Yes, pets are allowed at this property. ### What time is check-in at Gatlinburg Mountain Heaven Retreat - Views, game room, fire pit, and more!? > Check-in begins at 4:00 PM. ### What time is check-out at Gatlinburg Mountain Heaven Retreat - Views, game room, fire pit, and more!? > Checkout is at 10:00 AM. ### Where is Gatlinburg Mountain Heaven Retreat - Views, game room, fire pit, and more! located? > This family-friendly Gatlinburg cabin is located in the mountains, within 3 mi (5 km) of Rocky Top Sports World and Chapel at Honeymoon Hills. Ripley's Aquarium of the Smokies and Anakeesta are also within 9 miles (15 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Gatlinburg Mountain Heaven Retreat - Views, game room, fire pit, and more! Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 19 8 - Good 15 6 - Okay 4 4 - Poor 1 2 - Terrible 0 ### 8.8/10 Cleanliness ### 8.0/10 Amenities ### 6.0/10 Property conditions & facilities ### 10/10 Eco-friendliness ### 8/10 Good #### Dawn B. 17 Jun 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy It was a pleasant stay. ##### Dawn B. Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Christian S. 27 Feb 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great stay Beautiful property. Had a great stay. ##### Christian S. Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Theresa B. 28 Apr 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Perfect! We have stayed in SEVERAL cabins in the Gatlinburg/Pigeon Forge area and this cabin ranks among the top 3! It had everything we look for in a cabin....cleanliness, space, easy access to town, pool table, hot tub, pet friendly with yard area, comfortable beds, etc. The location does not have mountain views but it is very quiet and peaceful. You don't have neighbors right on top of you.We had a perfect weekend! ##### Theresa B. Stayed 3 nights in Apr 2025 ### 8/10 Good #### Angela R. 16 Mar 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Sister Get Away Weekend The house was very clean(except one love seat was peeling). Love the kitchen. Bedrooms were very spacious.Outside area was the best used the fire pit and upper deck ##### Angela R. Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Joey H. 31 Dec 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Good time We enjoyed our stay. It is out in the woods but still close to town. Property management was great about any issues we had to help correct. ##### Joey H. Stayed 5 nights in Dec 2023 ### 10/10 Excellent #### Lauren C. 23 Jul 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Mountain Home Property was nice with a good location. Kids enjoyed the pool and air hockey tables. ##### Lauren C. Stayed 6 nights in Jul 2023 ### 10/10 Excellent #### Jaden A. 15 Apr 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Review This cabin was exquisite!! ##### Jaden A. Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### Tanya C. 7 Jun 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Wonderful Stay! Beautiful and quiet stay! This house provided more than enough for us! Very clean and easy to get to. Communication was spot on as well! Would highly recommend! ##### Tanya C. Stayed 5 nights in May 2024 ### 10/10 Excellent #### Jay R. 7 Sept 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Labor Day Property and staff were great. Had an issue with fire pit and they were very communicative and quick to respond. Can't wait to go back. ##### Jay R. Stayed 3 nights in Sep 2023 ### 8/10 Good #### vicky p. 21 Jun 2025 Liked: Check-in, listing accuracy Disliked: Cleanliness, communication, location #### Family vacation Everything was good except in the kitchen the dishwasher leaked on the right side there is a crack in the door there,the refrigerator had water laying on the shelves alot doesn't seem like it sealed good. The top door on the stove is really loose..someone used some kind of marker and wrote on the living room floor...need a fan upstairs to use it gets warm up there but the basement freezes if u turn air conditioner up...i probably won't be renting that place again. ##### vicky p. Stayed 6 nights in Jun 2025 ### 6/10 Okay #### Brandon S. 4 Jul 2025 Liked: Check-in, communication, location Disliked: Cleanliness, listing accuracy #### Overall enjoyable The cabin itself is cute and secluded while being a quick drive to all the attractions. However, it does paint a different picture in the listing. Feels less mountain, more woodsy. Cleanliness needed work. Cobwebs all over the exterior, stained old furniture and scuffed floors inside. Most of the things in the game room were missing items. (Missing pool ball, missing ping pong balls, missing badminton birdie.) Lastly the filtration system makes a loud noise periodically that can be annoying at night. Overall my family enjoyed being on vacation together and the cabin was nice despite the things i pointed out. Not a bad price for location and overall experience. ![](https://a.travel-assets.com/ugc/hotel-reviews/c3412403-bbbc-40d3-b095-690fc6dc765c-1751587643290.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Brandon S. Stayed 4 nights in Jun 2025 ### 8/10 Good #### Wendy 13 Apr 2025 Liked: Cleanliness, amenities, communication The property was secluded and quiet and overall a good place to stay. The house itself had a few cosmetic issues like the floors in the living room were so scratched that I thought they were dirty and the couches felt grimy. The outside area at the fire pit had trash all around. We picked up what we immediately saw. The hot tub was nice and the game room downstairs was a huge hit with everyone. The issues we had didn't hinder our stay in any way and we were overall comfortable. I would suggest maybe more blankets for the beds as it was really chilly during our stay. ##### Wendy Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Scott D. 14 Jun 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Family Vacation 06/23 This home was as described in the ad which was perfect for our family. Very nice cabin in the mountains but not so perfect you couldn't enjoy. The older as well as younger kids had a great time enjoying the home. ##### Scott D. Stayed 7 nights in Jun 2023 ### 10/10 Excellent #### Claire C. 17 Jan 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Mountain vacation We loved the home and the amenities! They first provided us with the wrong wifi password, but they were super quick in responding with the correct password. ##### Claire C. Stayed 3 nights in Jan 2023 ### 8/10 Good #### Brooke E. 22 Apr 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great vacation spot Minor inconveniences upon the first day, but was resolved with a quick phone call and a maintenance visit the next day! Communication was great with Smoky Vistas. Rental spot was nice and secluded with many activities to do close by. We even had some visitors (momma and bear cub) one of the nights we stayed! My family and I loved our stay. ##### Brooke E. Stayed 4 nights in Apr 2024 ### 8/10 Good #### Brent R. 2 Dec 2020 Liked: Check-in, communication, location, listing accuracy #### Great Cabin for Gatlinburg Great Cabin for a Gatlinburg Getaway. The house is a great size and has a great outdoor patio and seating areas. We had some issues with cleanliness of the hot tub and a house and issues with the TVs (Online only - no satellite) but the management team answered all of our calls even on Thanksgiving. This is a great spot to enjoy all parts of Gatlinburg without having to be right in the rush of the town. ##### Brent R. Stayed 4 nights in Nov 2020 ### 6/10 Okay #### Ashley W. 10 Apr 2025 Liked: Cleanliness, check-in, communication Disliked: Listing accuracy #### Clean but outdated The cabin is very outdated the photos posted make it look in much better condition. Those photos had to be taken years ago. It was clean which i appreciate however they really should update the photos to show what it truly looks like. There’s also a TON of loud noises from the plumbing, AC , hot tub etc. it was really annoying especially when you’re trying to sleep. The beds also need updated they were very uncomfortable. If you plan on cooking anything make sure to bring everything because they have no salt, pepper seasonings etc. They also give you very few paper products so bring extra toilet paper, paper towels etc. Overall it’s an okay cabin it is very big & was clean but needs lots of improvements. ##### Ashley W. Stayed 4 nights in Apr 2025 ### 8/10 Good #### Rob K. 7 Apr 2024 Liked: Cleanliness, check-in, communication #### Well equipped family cabin with a few quirks. This cabin checks most of the boxes—a nice wooded lot, jacuzzi, sleeping for five or more, well equipped (kitchen, restrooms, etc.), very clean, good communication and directions from the host, and somewhat close to Pigeon Forge and Gatlinburg. The pictures were likely taken when it was in better condition. Like most rentals, this one has a lot of wear and tear to the floors, furniture, and gaming equipment from previous guests. Also, there are some issues with pipes rattling and keeping guests up at night. Given the offering, the pricing is a little steep, but we enjoyed our stay. ##### Rob K. Stayed 2 nights in Apr 2024 ### 4/10 Poor #### Taryl H. 8 Jun 2024 Liked: Location Disliked: Listing accuracy #### 2 stars I gave this house 2 stars because it advertises sleeps 9. This is inaccurate, you can sleep 4 adults and a few kids at max comfortably. But it you have anymore than 5 maybe 6 adults it’s going to be uncomfortable. They have some kind of problems with their air conditioner so don’t plane on getting any sleep and they have a leaky dishwasher and leaky fridge. They don’t provide any towels for the kitchen so bring your own dish rags and laundry detergent. We had 2 forks for 8 people. But they did drop off more forks. No worries this did not spoil our trip we still had fun. I would not suggest this place to any friends. ##### Taryl H. Stayed 6 nights in Jun 2024 ### 6/10 Okay #### Andrea B. 31 Mar 2024 Liked: Location, listing accuracy Disliked: Cleanliness, communication #### Disappointed Unfortunately there were quite a few issues with our stay. When we arrived at check in time we were given the wrong code for the door and could not get a hold of property manager for answers. There were no spare towels or blankets, not even sheets for the pull out couch. Three rooms had flickering light bulbs and batteries missing from remotes. The WiFi was also almost impossible to use. Bathrooms and floors were not appropriately cleaned. Garbage was left in the yard from previous people as well. Overall the cabin would have been great, if it was clean and had appropriate amenities. ##### Andrea B. Stayed 3 nights in Mar 2024 ### 8/10 Good #### Jess D. 3 Jun 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy ##### Jess D. Stayed 5 nights in May 2025 ### 10/10 Excellent #### Nicole K. 11 May 2025 ##### Nicole K. Stayed 2 nights in Apr 2025 ### 8/10 Good #### Ty B. 1 May 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy ##### Ty B. Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Kristen M. 30 Aug 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy ##### Kristen M. Stayed 5 nights in Aug 2024 ### 8/10 Good #### Jonny W. 7 Aug 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Couple hiccups, but nothing major We had a slight issue with the ac going out, however the company was very attentive and was able to get us help within hours. Otherwise, the day was great, no complaints from us ##### Jonny W. 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