Title: Gatlinburg Chateau 402 is a beautiful 2BR condo and a short walk to downtown Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire condo # Gatlinburg Chateau 402 is a beautiful 2BR condo and a short walk to downtown Condo with kitchen, near Ripley's Aquarium of the Smokies ![Full-sized fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/40000000/39500000/39494200/39494165/b2a1699b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![2 bedrooms, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/40000000/39500000/39494200/39494165/16883441.jpg?impolicy=resizecrop&rw=297&ra=fit) ![TV, fireplace](https://images.trvl-media.com/lodging/40000000/39500000/39494200/39494165/c15f3ea2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/40000000/39500000/39494200/39494165/3026d590.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/40000000/39500000/39494200/39494165/22992149.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Amenities - Policies - Location In the heart of Gatlinburg, The Gatlinburg Chateau offers a cozy retreat just steps from the main street. Unwind in the outdoor seasonal pool and hot tub or enjoy a leisurely walk to Ripley's Aquarium of the Smokies. With free wireless internet and a kitchenette equipped with essentials like a full-size refrigerator and Coffee Maker, this two-bedroom unit is perfect for relaxation. 6.8 ### Entire condo 2 bedrooms2 bathroomsSleeps 6790 sq ft ## Popular amenities - Dryer - Parking available - Washer - Fireplace - Kitchen - Air conditioning £224 includes taxes & fees 22 Oct - 23 Oct ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire condo to yourself and will only share it with other guests in your party. ### Gatlinburg Chateau 402 is a beautiful 2BR condo and a short walk to downtown Gatlinburg. We have free wireless internet. There is an outdoor seasonal pool and hot tub for your enjoyment and relaxation after a day of visiting the area. Our location is conveniently within walking distance of Ripley's Aquarium of the Smokies. This unit features two bedrooms, one with a king bed and the other with a queen bed. It also has a queen-size sofa bed in the living room. The kitchenette consists of a full-size refrigerator, microwave, Coffee Maker, stove, and oven. ## Property amenities ### Pool/Spa - Heated pool ### Internet - Available in the condo: Free WiFi ### Parking and transport - Parking on site ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Full-sized refrigerator/freezer - Hob - Kitchenette - Microwave - Oven - Toaster ### Dining - Dining table ### Bedrooms - 2 bedrooms - Bedsheets provided - Sofa bed ### Bathroom - 2 bathrooms - Towels provided ### Living spaces - Dining table - Fireplace - Living room ### Entertainment - TV with cable/satellite channels ### Laundry - Laundry facilities - Washing machine ### Comfort - Air conditioning - Heating ### Pets - No pets allowed ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - In-room accessibility - Smoke-free property ### Services and conveniences - Iron/ironing board ### Things to do - Heated pool ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) ### General - Unit size: 790 square feet ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/120000000/119320000/119317600/119317582/a8fa658a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### New! \*Walk to Gatlinburg!\* 2BR w/Balcony\*Comm Pool Downtown Gatlinburg - Pool - Kitchen - Washer - Dryer 10 Exceptional 5 reviews £169 includes taxes & fees 22 Oct - 23 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=119317582&PinnedHotelID=119317582&HadPinnedHotel=true®ionId=-1&adults=2) ![Comfort Room, 2 Queen Beds | Premium bedding, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/97000000/96760000/96756000/96755989/00b23410.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Timber Ridge Lodge - Walking Distance from Downtown Gatlinburg Gatlinburg - Parking included - Free WiFi - Air conditioning - Housekeeping 6.2 101 reviews £53 includes taxes & fees 13 Nov - 14 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=96755989&PinnedHotelID=96755989&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/97000000/96110000/96106300/96106210/38948103.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Walk to Gatlinburg! Save Huge on Attractions Downtown Gatlinburg - Pool - Hot tub - Kitchen - Free WiFi 9.4 Exceptional 36 reviews £188 includes taxes & fees 22 Oct - 23 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=96106210&PinnedHotelID=96106210&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/40000000/39500000/39494300/39494219/19beb15e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gatlinburg Chateau 408 is a beautiful 2BR condo and a short walk to downtown Downtown Gatlinburg - Kitchen - Washer - Dryer - Free WiFi 6.2 17 reviews £224 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=39494219&PinnedHotelID=39494219&HadPinnedHotel=true®ionId=-1&adults=2) ![Condo, Balcony, Mountain View | Terrace/patio](https://images.trvl-media.com/lodging/106000000/105140000/105134300/105134234/984f52b4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Deer Ridge Mountain Resort Gatlinburg - Pool - Kitchen - Parking included - Free WiFi 9.0 Wonderful 105 reviews £151 includes taxes & fees 5 Nov - 6 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=105134234&PinnedHotelID=105134234&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/90000000/89600000/89598400/89598356/7ab30ad6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lovely mountain-view condo with skiing, fireplace, pool, hot tub, & washer/dryer Downtown Gatlinburg - Hot tub - Kitchen - Washer - Dryer 7.8 Good 14 reviews £270 includes taxes & fees 22 Oct - 23 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=89598356&PinnedHotelID=89598356&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/108000000/107900000/107898800/107898721/656cf042.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Little Bear Den: \*Walk to Gatlinburg!\* Updated 2BR w/MTN view! Downtown Gatlinburg - Pool - Kitchen - Washer - Dryer 10 Exceptional 12 reviews £172 includes taxes & fees 22 Oct - 23 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=107898721&PinnedHotelID=107898721&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/34000000/33500000/33491300/33491298/d4b66ffd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### A+ CONDO AWESOME LOCATION INSTALLED NEW MATTRESSES IN BOTH BEDROOMS - AUG 2025 Downtown Gatlinburg - Pool - Hot tub - Kitchen - Washer 9.4 Exceptional 245 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=33491298&PinnedHotelID=33491298&HadPinnedHotel=true®ionId=-1&adults=2) ![Full-sized fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/20000000/19960000/19955500/19955427/ac5db7b3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Oak Square 205 is a spacious 2BR condo in downtown Gatlinburg Downtown Gatlinburg - Pool - Kitchen - Washer - Dryer 7.8 Good 69 reviews £238 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=19955427&PinnedHotelID=19955427&HadPinnedHotel=true®ionId=-1&adults=2) ![TV, fireplace](https://images.trvl-media.com/lodging/40000000/39500000/39493600/39493580/73070cf7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gatlinburg Chateau 409 is a beautiful 2BR condo and a short walk to downtown Downtown Gatlinburg - Pool - Kitchen - Washer - Dryer 6.0 16 reviews £224 includes taxes & fees 22 Oct - 23 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=39493580&PinnedHotelID=39493580&HadPinnedHotel=true®ionId=-1&adults=2) ## Policies ### Check-in Check-in time starts at 3:00 PM Minimum check-in age - 21 ### Check-out Check-out before 11:00 AM ### Special check-in instructions You will receive an email from the host with check-in and check-out instructions ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Events No events allowed ### Smoking Smoking is not permitted ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed On-site parties or group events are strictly prohibited Host has indicated that there is a carbon monoxide detector on the property Host has indicated that there is a smoke detector on the property This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Located In Gatlinburg Gc 402 Located in Downtown Gatlinburg Two Bedroom Condo in the Downtown Gatlinburg Located in downtown Gatlinburg (GC 402) Condo Located in downtown Gatlinburg (GC 402) Gatlinburg Located in downtown Gatlinburg (GC 402) Condo Gatlinburg Gatlinburg Chateau Two Bedroom Condo in the Downtown Gatlinburg 6 ## About the area Downtown Gatlinburg, a neighbourhood in Gatlinburg, is home to this condo. Titanic Museum and Dolly Parton's Stampede Dinner Attraction are cultural highlights, and some of the area's activities can be experienced at SkyPark and Ober Gatlinburg Ski Resort and Amusement Park. Ripley's Aquarium of the Smokies and Anakeesta are not to be missed. [Visit our Gatlinburg travel guide](https://www.expedia.co.uk/Gatlinburg.dx7474) [View more Condo rentals in Gatlinburg](https://www.expedia.co.uk/Gatlinburg-Condos.d7474-aaCondos.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.71564%2C-83.50843&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=veBH-uuAgVg0-gYlsIHQhGBs9K4=) Gatlinburg, TN ### What's nearby - Anakeesta - 6 min walk - 0.4 miles - Ripley's Aquarium of the Smokies - 8 min walk - 0.4 miles - SkyPark - 15 min walk - 0.8 miles - Gatlinburg Space Needle - 15 min walk - 0.8 miles - Gatlinburg Convention Center - 16 min walk - 0.9 miles ### Getting around - Alcoa - Knoxville Airport (TYS) - 69 min drive ### Restaurants - ‪Ole Red - ‬7 min walk - ‪Tennessee Cider Company - ‬12 min walk - ‪Pancake Pantry - ‬13 min walk - ‪Subway - ‬12 min walk - ‪Kilwin's - ‬14 min walk ## Frequently asked questions ### Is Gatlinburg Chateau 402 is a beautiful 2BR condo and a short walk to downtown pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Gatlinburg Chateau 402 is a beautiful 2BR condo and a short walk to downtown? > As of 21 Oct 2025, prices found for a 1-night stay for 2 adults at Gatlinburg Chateau 402 is a beautiful 2BR condo and a short walk to downtown on 22 Oct 2025 start from £224.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Gatlinburg-Hotels-Gatlinburg-Chateau-402-Is-A-Beautiful-2BR-Condo-And-A-Short-Walk-To-Downtown.h39494165.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### What time is check-in at Gatlinburg Chateau 402 is a beautiful 2BR condo and a short walk to downtown? > Check-in begins at 3:00 PM. ### What time is check-out at Gatlinburg Chateau 402 is a beautiful 2BR condo and a short walk to downtown? > Checkout is at 11:00 AM. ### Where is Gatlinburg Chateau 402 is a beautiful 2BR condo and a short walk to downtown located? > Located in Downtown Gatlinburg, this condo building is within a 15-minute walk of Historic Ogle Log Cabin, Ripley's Aquarium of the Smokies and Anakeesta. SkyPark and Gatlinburg Space Needle are also within 1 mile (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Gatlinburg Chateau 402 is a beautiful 2BR condo and a short walk to downtown Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 12 8 - Good 2 6 - Okay 10 4 - Poor 5 2 - Terrible 5 ### 7.6/10 Cleanliness ### 10/10 Excellent #### Matthew H. 1 Dec 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy ##### Matthew H. Stayed 2 nights in Nov 2024 This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Sheila F. 1 Dec 2022 #### Cozy condo Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Loved the location. We were on the second floor but we had a view of all of Gatlinburg and the town was beautifully light in Christmas lights. The condo was clean and well supplied. The decor makes the condo feel cozy and comfortable. I will rent #201 again. ##### Sheila F. This review comes from a trusted partner site and has not been verified. ### 6/10 Okay #### Charles S. 13 Aug 2022 #### Our Time in 402 Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This was our second stay in this room which is our favorite when we come to the Smokies. Another time we stayed in 408 but the view was bad. It’s been over 3 years since we last stayed here however, we found that some things had fallen into neglect (see list). The space itself is wonderful and quiet and the view is great from our balcony! Some of these things on our list could be fixed by making a trip to Walmart.1. No A/C blowing out of master bedroom vent. No air is diverted into the room from LV A/C. A piece of the A/C is sitting behind the unit. Owner should put in a stand alone A/C unit. Beds were nice and check-in procedure was good. We liked the new combination locks on the door.2. Both lamps do not work in master bedroom. Only light is in the bath area.3. Divert condensation from A/C on balcony. My wife almost slipped! The water puddles greatly. 4. Mat needed outside back door to wipe feet due to A/C condensation 5. Condo can sleep 6, but only enough forks, plates, etc for use by 46. No ice trays available 7. No Cutting board8. No Pot holders9. No balcony table or chairs (these were here our last visit).10. No salt &c pepper in kitchen 11. Toilet in master bedroom was very low. (Bad for those with bad knees)12. TP holder was broken and inaccessible. It really should be the tub side of the toilet and not by the water heater.13. No broom/dust pan14. Master bedroom window was dirty15. More TP and bath soap would be welcomed. We had 3 in our party.16. More trash bags for the kitchen and baths would be welcomed. ##### Charles S. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Douglas S. 1 Aug 2022 #### great place to stay Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: fantastic! everything close by. Rooms clean. Checkin easy ##### Douglas S. This review comes from a trusted partner site and has not been verified. ### 2/10 Terrible #### Sai Deepak G., Sterling 20 Jul 2022 #### The condo was okay just for 2 nights Rating Details: The property manager was adequately helpful. The vacation rental was clean. I was more than happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: This is an age-old condo that doesn't have light fixtures installed to wall switches nor has an AC unit in the master bedroom. We were only provided with a standing shaded light in each room, no fan, and an AC vent redirection tool that we figured it out on our own to get AC flowing into one of the bedrooms. Speaking of bedrooms, beds were very squeaky and uncomfortable. We just dozed off as we were tired from our hike, but light sleepers like my wife can't sleep due to the heavy sounds of springs in the mattress. I was told to reach the office to get parking permit, but when I went there nobody was answering the door. I tried calling them multiple times on Day 2 but they went unanswered. To avoid unnecessary towing I parked my vehicle in a nearby public overnight parking lot a d had to walk a quarter mile in the night. ##### Sai Deepak G. Stayed 2 nights in Jul 2022 This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Jeffrey K. 13 Jul 2022 #### Clean, comfortable stay. Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We needed a room for one night for a family of 6 at the end of our trip. Unit was reasonably priced, clean, and comfortable. Enjoyed the balcony area overlooking the pool and city. Unit has 2 rooms. Each with their own bathroom, and a sleep sofa. ##### Jeffrey K. This review comes from a trusted partner site and has not been verified. ### 2/10 Terrible #### Tonya S. 22 Jun 2022 #### Awful place to stay! Rating Details: The property manager was very unhelpful. The vacation rental was very dirty. I was very unhappy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: When we booked we informed the agent we needed a handicap room as my father in law is in a wheelchair..they put us on the 4th floor he couldn’t get into the bathroom or the shower for that matter. Couch bed didn’t pull out (they did fix after hours of waiting) The lady who answers the phone because there is NO ONE at the property .. was very rude! We paid a lot of money to stay and they treated us like trash! How do you not have handicapped accessible rooms? ##### Tonya S. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Amanda L. 15 Jun 2022 #### Great place for my birthday Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a amazing time and very spacious ##### Amanda L. This review comes from a trusted partner site and has not been verified. ### 4/10 Poor #### Laura R. 1 Mar 2022 #### Not Worth the Money Rating Details: The property manager was adequately helpful. The vacation rental was very clean. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The chateau 402 was ran down. It took multiple flushes to get poo down. The bathrub was standing with water in it. The first time the water was turned on it was orange. The couch bed was bent and uncomfortable. It was clean though. The cable was ran along the wall. There was a ragged kitchen chair on back patio. It costed us the same amount as one stay at with Wilderness ok in a room for 8 on Wyndham side. The walkway to room, elevator and landscaping was ran down. ##### Laura R. ### 6/10 Okay #### Rebecca T., Rome, GA 4 Jan 2022 Liked: Check-in, communication, location #### Downtown view excellent, condo so-so Location is great and view of downtown was wonderful. The condo, however, was very lacking. It was clean and the staff was wonderful and very helpful. This condo is badly in need of updating. The living room furniture was not comfortable at all. Had only one working light in the queen bedroom. There was only one chair on the balcony. No knob on the closet. It reminded me of a college dorm room that had been well used. The saving feature of this condo is the view of downtown. We were able to watch the ball drop and all the fireworks on New Year's Eve from our balcony. The staff was excellent, the condo not so much. ##### Rebecca T. Stayed 3 nights in Dec 2021 This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Michelle S. 22 Dec 2021 #### Great Location Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great location. Very friendly staff when booking. Condo was nice. Couch needs to be updated, very uncomfortable. Chairs on the balcony would have been nice to be able to sit out and look at the scenery. ##### Michelle S. This review comes from a trusted partner site and has not been verified. ### 2/10 Terrible #### chrystie s. 30 Nov 2021 #### Room 402 Rating Details: The property manager was adequately helpful. The vacation rental was clean. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Well if you dont need to use many outlets or have someone sleep on the sofa bed you would mind this room. Only some of the wall plugs worked and the sofa bed you fall through not at all able to sleep on. Elevator broke and you cant get in touch with anyone there onsite for anything if you need help. NOBODY AROUND!! ##### chrystie s. This review comes from a trusted partner site and has not been verified. ### 8/10 Good #### Mike B. 16 Nov 2021 #### Chateau 402, Halloween Weekend 2021 Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The property was clean and maintained, but parking was a bit aggravating. Parking pass is required for all guests, and is in the room when you check in. I wasn't readily notified, and ended up calling the caretakers for this info in fear of being towed. The room was very clean and nice, and basic cookware was available. The fireplace did not work as stated, but I didn't bother pursuing it. The shower valve was also failing, but still worked but not a deal breaker, either. The view was very nice and rooms were quiet. Satellite television included, and drink machine and attraction information pamphlets on floor 1. Elevator was very helpful and clean. We were satisfied with the pricing for what we received. ##### Mike B. This review comes from a trusted partner site and has not been verified. ### 2/10 Terrible #### Steven M. 9 Nov 2021 #### Never again Rating Details: The property manager was very unhelpful. The vacation rental was very dirty. I was happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: I would never book there again. My car was hit in parking lot left message with complex still never called back. Was told by a lady there it was a cleaning lady with gray suv. Under investigation with police. They have cameras never Condo fireplace doesn’t work. Heat didn’t work that good couch is falling thru when you set on it. We did have hot water. Vents in ceiling dirty ##### Steven M. Stayed 2 nights in Nov 2021 This review comes from a trusted partner site and has not been verified. ### 4/10 Poor #### Kenneth G. 16 Oct 2021 #### Needs work Rating Details: The property manager was very helpful. The vacation rental was somewhat dirty. I was happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: There were many things that need work, bathroom locks, door lock, no shades on patio door, sofa bed in disrepair, few kitchen supplies. ##### Kenneth G. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Eric R. 12 Oct 2021 #### Long Weekend in Gatlinburg Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Nice and clean. Great location. Within walking distance to all of downtown. ##### Eric R. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Deanna B. 5 Oct 2021 #### Review Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Loved it ##### Deanna B. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### A guest from Morganton, NOTAVAIL 9 Aug 2021 #### BIRTHDAY weekend for my son Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The apartment rental was perfect and conveniently located walking distance to the main strip. Handicap accessible, large enough to move around,w individual balconies. Great stay for my son and friends. ##### A guest from Morganton, NOTAVAIL This review comes from a trusted partner site and has not been verified. ### 6/10 Okay #### Alissa A. 27 Jul 2021 #### Review Rating Details: The property manager was adequately helpful. The vacation rental was spotless. I was more than happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The room itself was nice however the ac unit was not working right and the bedroom stayed incredibly hot ##### Alissa A. This review comes from a trusted partner site and has not been verified. ### 8/10 Good #### A guest from Columbus, IN 28 Jun 2021 #### Amazing Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Rental condo was spotless friendly staff and guest. All over great experience ##### A guest from Columbus, IN ### 4/10 Poor #### Charlotte C. 18 Jun 2021 Liked: Cleanliness, check-in, communication, location #### Not what I expected Our Condo was supposed to be bedding for 6 but the couch was totally horrible and so no one could sleep there, the chair in the living room was broken down and miserable. The king size bed was so bad that we had to put covers to prop up the head area so we didn’t have to lay downhill. The dishwasher wouldn’t shut and had water in the bottom that smelled soured. The refrigerator wasn’t cool enough to keep our drinks very cold. Knob on closet was broken and pulled off every time I tried to open it. 1 coffee cup for 4 adults and 4 plates for 6 people..I mean really! Plus the hot tub was lukewarm and the elevator didn’t work when we were leaving so had to carry everything down 4 flights of stairs! Such a disappointment.. and to top it all off the bear cabin was a condo not a cabin. 1 good thing I can say is the location was great for the kids to go walking to downtown Gatlinburg. ##### Charlotte C. Stayed 3 nights in Jun 2021 ### 4/10 Poor #### Josh M. 14 Jun 2021 Liked: Check-in, location Disliked: Cleanliness, communication, listing accuracy #### Floors was dirty light was out couldn’t get anyone to help with anything an Floors was dirty like hadn’t been swept or mop in weeks I let my grandson down for min when we got there an had to change his clothes cause he was dirty an clothes was black from all dirt on top of the lamp all was blown light bulbs balcony light didn’t work overall was poor an bad experience an I will never stay at gatlinburg chateau again an this was just little trip too plan for the big one in month so just lost my bussiness an if I don’t get some kinda discount or refund of some kind I will be done with vrbo to ##### Josh M. Stayed 2 nights in Jun 2021 This review comes from a trusted partner site and has not been verified. ### 6/10 Okay #### Caitlyn R. 15 Mar 2021 #### Room 402 Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a perfect view of the fireworks. The room could definitely be updated. It had a kitchen but hardly any cookware. Also it is all tile which is great but there was no broom provided to keep it tidy during our stay. That was a hassle. ##### Caitlyn R. This review comes from a trusted partner site and has not been verified. ### 6/10 Okay 22 Mar 2019 #### 402 stay Mar 22-23 Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Great location to Downtown - room is dated - parking near condo entrance on hill is tight and challenging - not necessarily handicap accessible - office personnel was very pleasant. I realize I should have asked prior to arrival as a room on a lower floor near parking area was not available at the time. Again, the location is great and we made it all work. This review comes from a trusted partner site and has not been verified. ### 6/10 Okay #### Kimberly B. 18 Feb 2019 #### Family country getaway Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Good ##### Kimberly B. 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