Title: Courtyard by Marriott Gatlinburg Downtown Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Courtyard by Marriott Gatlinburg Downtown Natural beauty meets downtown convenience at this Gatlinburg retreat where mountain views and comfortable amenities create a perfect Smoky Mountains base ## Photo gallery for Courtyard by Marriott Gatlinburg Downtown ![Studio, Multiple Beds | In-room safe, desk, iron/ironing board, free cots/infant beds - Courtyard by Marriott Gatlinburg Downtown (Gatlinburg)](https://images.trvl-media.com/lodging/12000000/11450000/11440100/11440075/e1f68a81.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby - Courtyard by Marriott Gatlinburg Downtown (Gatlinburg)](https://images.trvl-media.com/lodging/12000000/11450000/11440100/11440075/27cbd828.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity - Courtyard by Marriott Gatlinburg Downtown (Gatlinburg)](https://images.trvl-media.com/lodging/12000000/11450000/11440100/11440075/ff4349cf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Courtyard by Marriott Gatlinburg Downtown (Gatlinburg)](https://images.trvl-media.com/lodging/12000000/11450000/11440100/11440075/9883572e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Room, 1 King Bed with Sofa bed, Balcony | In-room safe, desk, iron/ironing board, free cots/infant beds - Courtyard by Marriott Gatlinburg Downtown (Gatlinburg)](https://images.trvl-media.com/lodging/12000000/11450000/11440100/11440075/e30a6cbd.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Near the Great Smoky Mountains National Park, Courtyard by Marriott Gatlinburg Downtown offers a tranquil retreat. Warm up by the firepit or unwind in the spa tub. With an indoor pool, coffee shop, and helpful staff nearby attractions like Gatlinburg Space Needle are within reach. ## Reviews 9.0 Wonderful ## Popular amenities - Pool - Hot tub - Free Wi-Fi - Air-conditioning - Gym £82 includes taxes & fees 22 Feb - 23 Feb ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=11440075&PinnedHotelID=11440075&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=11440075&PinnedHotelID=11440075&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=11440075&PinnedHotelID=11440075&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=11440075&PinnedHotelID=11440075&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=11440075&PinnedHotelID=11440075&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=11440075&PinnedHotelID=11440075&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=11440075&PinnedHotelID=11440075&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=11440075&PinnedHotelID=11440075&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 3+ beds Showing 6 of 6 rooms ### View all photos for Room, 1 King Bed with Sofa bed, Balcony ![Room, 1 King Bed with Sofa bed, Balcony | In-room safe, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/12000000/11450000/11440100/11440075/de3a68fb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed with Sofa bed, Balcony 9.8 Exceptional 15 reviews ### Highlights Balcony Fireplace Air conditioning Free rollaway/extra beds Free cots/infant beds Fridge TV Sofa bed - double - 452 sq ft - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Room, 1 King Bed with Sofa bed ![In-room safe, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/12000000/11450000/11440100/11440075/194805f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed with Sofa bed 8.8 Excellent 49 reviews ### Highlights Air conditioning Free rollaway/extra beds Free cots/infant beds Fridge TV Sofa bed - double Hairdryer Private bathroom - 398 sq ft - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Room, 1 King Bed with Sofa bed, Balcony ![Room, 1 King Bed with Sofa bed, Balcony | In-room safe, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/12000000/11450000/11440100/11440075/37d47244.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed with Sofa bed, Balcony 7.4 Good 16 reviews ### Highlights Balcony Fireplace Air conditioning Free rollaway/extra beds Free cots/infant beds Fridge TV Sofa bed - double - 450 sq ft - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Room, 2 Queen Beds ![In-room safe, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/12000000/11450000/11440100/11440075/cdf70e9a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds 9.6 Exceptional 29 reviews ### Highlights Air conditioning Free rollaway/extra beds Free cots/infant beds Fridge TV Hairdryer Private bathroom Microwave - 400 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Room, 2 Queen Beds, Balcony ![Room, 2 Queen Beds, Balcony | In-room safe, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/12000000/11450000/11440100/11440075/3d3b016f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, Balcony 9.4 Exceptional 26 reviews ### Highlights Balcony Air conditioning Free rollaway/extra beds Free cots/infant beds Fridge TV Hairdryer Private bathroom - 450 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Studio, Multiple Beds ![Studio, Multiple Beds | In-room safe, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/12000000/11450000/11440100/11440075/735e5183.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, Multiple Beds 8.8 Excellent 32 reviews ### Highlights Air conditioning Free rollaway/extra beds Free cots/infant beds Fridge TV Sofa bed - queen Hairdryer Private bathroom - 495 sq ft - Sleeps 6 - 2 Queen Beds and 1 Double Sofa Bed ## You may also like Ad ![Outdoor pool](https://images.trvl-media.com/lodging/120000000/119740000/119739400/119739309/5becd3a1.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Indigo Gatlinburg Downtown by IHG Downtown Gatlinburg - Pool - Pet-friendly - Free Wi-Fi - Restaurant 9.6 Exceptional 103 reviews £84 includes taxes & fees 17 Feb - 18 Feb [](https://www.expedia.co.uk/Gatlinburg-Hotels-Hotel-Indigo-Gatlinburg-Downtown-By-Ihg.h119739309.Hotel-Information?chkin=2026-2-17&chkout=2026-2-18&rm1=a2®ionId=7474&destination=Gatlinburg&destType=MARKET&latLong=35.71247,-83.51577&searchId=4ba331f8-4e05-4238-ba27-3b072e1114d5&top_cur=GBP) Ad ![Indoor pool, open 10:00 AM to 10:00 PM, pool loungers](https://images.trvl-media.com/lodging/15000000/15000000/14997600/14997569/e353501d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Gatlinburg Downtown by IHG Gatlinburg - Pool - Breakfast included - Parking included - Free Wi-Fi 9.2 Wonderful 1,000 reviews £85 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Gatlinburg-Hotels-Holiday-Inn-Express-Gatlinburg-Downtown.h14997569.Hotel-Information?chkin=2026-2-22&chkout=2026-2-23&rm1=a2®ionId=7474&destination=Gatlinburg&destType=MARKET&latLong=35.71247,-83.51577&searchId=4ba331f8-4e05-4238-ba27-3b072e1114d5&top_cur=GBP) Ad ![Seasonal outdoor pool, open 9:30 AM to 10:00 PM, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/7000/6960/65a229b4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Clarion Pointe Downtown Gatlinburg Downtown Gatlinburg - Pool - Breakfast included - Kids’ pool - Free Wi-Fi 6.8 927 reviews £43 includes taxes & fees 25 Feb - 26 Feb [](https://www.expedia.co.uk/Gatlinburg-Hotels-Clarion-Pointe-Downtown-Gatlinburg.h6960.Hotel-Information?chkin=2026-2-25&chkout=2026-2-26&rm1=a2®ionId=7474&destination=Gatlinburg&destType=MARKET&latLong=35.71247,-83.51577&searchId=4ba331f8-4e05-4238-ba27-3b072e1114d5&top_cur=GBP) Ad ![Indoor pool, outdoor pool, open 8 AM to 11 PM, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/50000/43000/42902/4f88b850_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Vacation Club MountainLoft Gatlinburg Gatlinburg - Pool - Hot tub - Parking included - Free Wi-Fi 7.4 Good 93 reviews £158 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Gatlinburg-Hotels-Hilton-Vacation-Club-MountainLoft-Gatlinburg.h42902.Hotel-Information?chkin=2026-2-22&chkout=2026-2-23&rm1=a2®ionId=7474&destination=Gatlinburg&destType=MARKET&latLong=35.71247,-83.51577&searchId=4ba331f8-4e05-4238-ba27-3b072e1114d5&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FGatlinburg-Hotels-Courtyard-By-Marriott-Gatlinburg-Downtown.h11440075.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FGatlinburg-Hotels-Courtyard-By-Marriott-Gatlinburg-Downtown.h11440075.Hotel-Information) ## About the area Located in Gatlinburg, Courtyard by Marriott Gatlinburg Downtown is in a national park. Dolly Parton's Stampede Dinner Attraction and Titanic Museum are cultural highlights, and some of the area's popular attractions include Ripley's Aquarium of the Smokies and Anakeesta. Gatlinburg SkyPark and Wild Bear Falls Indoor Water Park are not to be missed. [Visit our Gatlinburg travel guide](https://www.expedia.co.uk/Gatlinburg.dx7474) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.70765%2C-83.51713&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=R3TsM6LczU0O_6YhtW4BfcWhB5c=) 315 Historic Nature Trail, Gatlinburg, TN, 37738 ### What's nearby - ![Gatlinburg_ConventionCenter_6127398)02](https://images.trvl-media.com/place/6127398/b2a45645-d7f6-4bb0-84e0-3ab6c4df1674.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Gatlinburg Convention Center 3 min walk \- 0.2 miles - ![Gatlinburg Space Needle featuring a park and a small town or village](https://images.trvl-media.com/place/6249553/313a9efc-58bd-4b69-ad81-b2479a9e283a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Gatlinburg Space Needle 6 min walk \- 0.4 miles - ![Gatlinburg Sky Lift featuring autumn leaves and mountains](https://images.trvl-media.com/place/6249553/4a6c39da-8409-4eee-83bf-c50b80e85e85.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Gatlinburg SkyPark 8 min walk \- 0.5 miles - ![Tree Bridge ](https://images.trvl-media.com/place/553248635963643669/4cb2e0e1-f63c-4ee5-87ed-123afc755664.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Anakeesta 10 min walk \- 0.6 miles - ![Gatlinburg](https://images.trvl-media.com/place/6080245/64a71da5-d7a8-4d32-a103-8023949d2cbc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Ripley's Aquarium of the Smokies 11 min walk \- 0.6 miles ### Getting around - Alcoa - Knoxville Airport (TYS) 75 min drive ### Restaurants - Ole Smoky Distillery 6 min walk - Sugarlands Distilling Co. 6 min walk - Puckers Sports Bar 7 min walk - Loco Burro Fresh Mex Cantina 8 min walk - Crockett's Breakfast Camp 11 min walk ## About this property ### Courtyard by Marriott Gatlinburg Downtown Hotel near Great Smoky Mountains National Park Close to Anakeesta and Ripley's Aquarium of the Smokies, Courtyard by Marriott Gatlinburg Downtown provides a firepit, a coffee shop/cafe and a garden. For some rest and relaxation, visit the hot tub. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar. Other perks include: - An indoor pool - Breakfast (surcharge), self-parking (surcharge) and a banquet hall - 1 meeting room, laundry services and a front desk safe - A 24-hour front desk, a lift and smoke-free property - Guest reviews speak highly of the helpful staff and location Room features All 128 rooms have comforts such as air conditioning, in addition to perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property. Other conveniences in all rooms include: - Free infant beds and free extra beds - Recycling and LED light bulbs - Showers and hairdryers - TVs with cable channels - Fridges, microwaves and coffee/tea makers ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/3000000/2480000/2475100/2475058/8a843b3e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Garden Inn Gatlinburg Downtown Gatlinburg - Pool - Hot tub - Pet-friendly - Free Wi-Fi 9.0 Wonderful 1,000 reviews £64 includes taxes & fees 19 Feb - 20 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=2475058&PinnedHotelID=2475058&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/1000000/10000/9900/9897/0ed42ebf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg Gatlinburg - Pool - Hot tub - Pet-friendly - Kids’ pool 9.0 Wonderful 2,070 reviews £63 includes taxes & fees 23 Feb - 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Pool - Breakfast included - Pet-friendly - Kids’ pool 8.6 Excellent 1,005 reviews £52 includes taxes & fees 17 Feb - 18 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=1057306&PinnedHotelID=1057306&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/120000000/119480000/119476200/119476104/80536e40.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Greystone Lodge on the River Downtown Gatlinburg - Pool - Breakfast included - Kids’ pool - Water slide 9.2 Wonderful 152 reviews £109 includes taxes & fees 17 Feb - 18 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=119476104&PinnedHotelID=119476104&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=11440075&PinnedHotelID=11440075&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=11440075,2475058,9897,19413135,96011359) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Parking on site (USD 16.46 per night) - Limited on-site self parking - Wheelchair-accessible parking and van parking available - Onsite parking includes off-street options ### Food and drink - Daily breakfast to-go available 6:30 AM to 11:00 AM for a fee: USD 6 to 20 per person - A bar/lounge - A coffee shop/cafe - A restaurant - Snack bar/deli ### Things to do - 24-hour gym - Hot tub - Indoor pool ### Family friendly - Free rollaway/extra bed - In-room cot - In-room microwave - In-room refrigerator - Indoor pool - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping on request ### Business services - 2,000 square feet of conference space - Business centre - Meeting room ### Outdoors - Firepit - Garden - In a national park - Outdoor furniture ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Grab bar near toilet - Handrails in stairways - Height-adjustable showerhead - Lever door handles - Lift - Low-height door lock - Low-height electrical sockets in bathroom - Low-height view port in door - Pool hoist on site - Portable shower seat - Stair-free path to entrance - Transfer shower - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible van parking - Wheelchairs on site ### More - 6 floors - At least 80% lighting from LEDs - Banquet hall - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - No plastic coffee stirrers - No plastic drinking straws - Rooftop garden - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Free cot - Free rollaway/extra bed ### Bathroom - Hair dryer - Shower - Towels provided ### Entertainment - TV with cable channels ### Food and drink - Coffee/tea maker - Microwave - Refrigerator - Room service ### More - Air conditioning - Desk - Energy-saving switches in guestrooms - Iron/ironing board - LED lighting - Phone - Recycling - Safe - Water-efficient showers ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 21 ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Free rollaway/extra beds! Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for to-go breakfast: approximately USD 6 to 20 per person - Self-parking fee: USD 16.46 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Courtyard Marriott Gatlinburg Hotel Courtyard Marriott Gatlinburg Courtyard Marriott Gatlinburg Downtown Hotel Courtyard Marriott Gatlinburg Downtown Courtyard by Marriott Gatlinburg Courtyard by Marriott Gatlinburg Downtown Hotel Courtyard by Marriott Gatlinburg Downtown Gatlinburg Courtyard by Marriott Gatlinburg Downtown Hotel Gatlinburg ## Frequently asked questions ### Does Courtyard by Marriott Gatlinburg Downtown have a pool? ### How much does it cost to stay at Courtyard by Marriott Gatlinburg Downtown? ### Is Courtyard by Marriott Gatlinburg Downtown pet-friendly? ### How much is parking at Courtyard by Marriott Gatlinburg Downtown? ### What time is check-in at Courtyard by Marriott Gatlinburg Downtown? ### What time is check-out at Courtyard by Marriott Gatlinburg Downtown? ### Where is Courtyard by Marriott Gatlinburg Downtown located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Courtyard by Marriott Gatlinburg Downtown Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.4 Location ### 9.0 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 657 8 - Good 216 6 - Okay 64 4 - Poor 32 2 - Terrible 32 ## Reviews ### 8/10 Good #### Jamie 29 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Staff was very friendly and courteous. We love the area, off the main strip but close walking distance. We did notice one of our pillow cases had a stain on it but besides that everything was great. Their outdoor hot tub was amazing after a day walking around and going to the slope. ##### Jamie Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Sarah 15 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff was great, check-in process was seamless, food/ bar service was excellent. ##### Sarah Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### MARJORIE 8 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff was amazing! Perfect place to stay to walk around. Will definitely stay again ##### MARJORIE Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Mark 20 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room. Staff was professional and courteous. Location was great ##### Mark Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Editha 5 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room is clean and the staff at the desk is helpful. The hot tub is nice and big. ##### Editha Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Joel 26 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Hotel was nice very clean, accessible to everything. ##### Joel Stayed 3 nights in Oct 2025 ### 6/10 Okay #### Maris 25 Jan 2026 Liked: Cleanliness, property conditions & facilities The hotel was very nice, clean, and modern, however, the water in the shower never got hot and staff did not seem to care to resolve the problem. ##### Maris Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Lupe 21 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location for shopping and restaurants. ##### Lupe Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Lisa 16 Nov 2025 Liked: Cleanliness, amenities The staff and room were great! The hot tub was wonderful , Darren the bistro chef was wonderful as well as the bistro staff . Location was great , walk to downtown easily . Nice views of mountain lights at night . ##### Lisa Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Rashmi 9 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The rooms were clean & spacious. The hotel is walking distance from Gatlinburg downtown. Sherry, Constantine & Stephanie at Bistro were kind & helpful. We enjoyed morning breakfast, remember it’s not a buffet so it takes time. ##### Rashmi Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### berenice 15 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was a great place safe clean and are was great ##### berenice Stayed 2 nights in Sep 2025 ### 8/10 Good #### Brian 22 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good breakfast, staff is very nice. ##### Brian Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Marisol 26 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was a great view and very comfortable. Staff were extremely friendly. ##### Marisol Stayed 2 nights in Oct 2025 ### 8/10 Good #### Melody 17 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location to walk to most restaurants and attractions in Gatlinburg. Quiet and comfortable rooms. ##### Melody Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### April 10 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location. Great hotel ##### April Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Cheryl 11 Sept 2025 Liked: Cleanliness Very nice & the best location ##### Cheryl Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Mike 19 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super clean and close to everything. Staff was super. My new go to hotel when I’m in Gatlinburg. ##### Mike Stayed 1 night in Oct 2025 ### 10/10 Excellent #### STEVEN 23 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities room was very nice and located close to main st in own ##### STEVEN Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Bradley 3 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent stay! Hotel was in great condition and very clean. Every staff member I was in contact with was pleasant and helpful. Love this spot! Great location. ##### Bradley Stayed 1 night in Sep 2025 ### 8/10 Good #### Hanna 21 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was my second stay in this hotel. Everything was good except hot water in the room. It was slightly warm and even to get that, you have to wait till cold water is drained. It was in the room on 3rd floor. ##### Hanna Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Kristie 28 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful spacious room. Perfect location ##### Kristie Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Marcelo 29 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good location! ##### Marcelo Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Karen 1 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was one of the nicest I've ever stayed in, very comfortable bed and great shower area! ![A black bear at the entrance in Gatlinburg!](https://a.travel-assets.com/ugc/hotel-reviews/85ec76c4-7ca9-45bb-851d-c08e1b69f516-1754085952806.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Karen Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Lisa 20 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Empty Nesters First Trip W/Out kids We had a nice view of the Smoky Mountains. We enjoyed the hot tub because it was clean and nobody else was around. Very quiet for being in town. Room was clean and spacious. ![](https://a.travel-assets.com/ugc/hotel-reviews/6be3ee78-d6ad-449f-972b-ebd62e022b53-1760921539388.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/41b00e89-4b61-4a3f-88b7-7360599472ea-1760921539270.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b273305c-7c18-4537-9dd5-827383dcf615-1760921539939.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lisa Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Jeffrey 27 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The beds were comfortable and the room was clean. However, being charged 15.00 per day for parking when there were not enough parking spots available was beyond annoying! ##### Jeffrey Stayed 3 nights in Oct 2025 ---