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Thank you for your review, Engin. We are happy that you enjoyed this great location. It was a pleasure to host you. We hope you'll stay with us again in the future.
It is nice two bedroom/two bath condo within a walkable distance from the main strip. Easy parking and good security system. We stayed for two nights and throughly enjoyed it.
Ravi
Stayed 3 nights in Apr 2024
Response from Vacasa Reviews Team on 13 Apr 2024
We are pleased to read that you enjoyed the home, Ravi. We look forward to your next stay.
Derrick, thank you for your review. We're delighted to hear that you enjoyed our convenient location! Thank you for sharing your experience, and we hope to welcome you back again soon!
EVERYTHING WAS EXCELLENT FROM THE MOMENT WE ARRIVED. THE FRONT DESK LADIES WERE VERY ACCOMMODATING. THE CONDO WAS PERFECT AND THE LOCATION COULD NOT HAVE BEEN BETTER.
BEST PLACE WE HAVE STAYED IN GATLINBURG AREA.
BILLY
Stayed 2 nights in Oct 2019
Response from Amy P on 21 Oct 2019
Thank you so much for the lovely review! We are so very glad you enjoyed your time with us and hope to have you back with us again soon!
Excellent stay, place was very clean and met our needs. Parking was tight as we had the last parking spot one night, but everything was in good working order.
Susan
Stayed 2 nights in Oct 2019
Response from Amy P on 15 Oct 2019
Thank you so much for leaving a review on your recent stay with us at Baskins Creek. We are so glad you enjoyed your stay and hope to have you back with us again soon!
Liked everything about the place, very clean and the only think I would have liked was a number to call for a trolley to Gatlinburg and back. It’s a farther walk then I thought. Also larger tools for the pool. Otherwise it was a great place to stay
Melissa
Stayed 3 nights in Sep 2019
Response from Amy P on 9 Sept 2019
Thank you so much for leaving a review of your recent stay with us at Baskins Creek. The trolley runs on a set timeline throughout Gatlinburg on about a 30 minute route depending on traffic. We hope that you will stay with us again soon!
We had a two bedroom condo and it was fantastic. There is a lot of kitchen space and living room space. The bedrooms were pretty good size as well. The only downside about the rooms is that one mattress was super comfortable and the other one wasn’t. They were not consistent with their beds.
Graham
Stayed 3 nights in Jul 2019
Response from Amy P on 12 Aug 2019
Thank you so much for leaving us a review on your recent stay. We are so glad you enjoyed the condos overall and are sorry you had a mattress that was not comfortable for your party. We hope to have you back with us again on another trip to the Smokies!
The place was excellent inside and out . Will stay again. Would be nice to have a key code on stairs door though , not everyone wants to wait for the elevator.
Grant
Stayed 3 nights in Aug 2019
Response from Amy P on 8 Aug 2019
Thank you so much for the review of your stay. We are thrilled you enjoyed your stay and are planning to come back. I will pass your recommendation on to the management and maintenance teams to see if a keypad on the stairs would be possible. We look forward to seeing you again!
The room was really nice it was more than described the kitchen has everything we needed to cook for our special diets. Washer and dryer in room was great bonus downfalls was 2 things. First, unfortunately while we where there the hot tub in pool area was not working and they were waiting on part to fix it. Second, we had trouble with the WiFi on our floor they were trying to get it fixed but again we didn’t get it fixed during our time there
Nicole
Stayed 7 nights in Jul 2019
Response from Amy P on 24 Jul 2019
Thank you so much for the review of your stay with us at Baskins Creek. I am happy to report that the hot tub has been fixed and the Wi-Fi is working correctly. We are so very sorry these things affected your stay and hope to have you back with us to show you a much improved stay.
Very disappointed in my stay at this location. This was by far the noisiest place I have ever stayed at in Gatlinburg and one of the reasons I chose it was the quiet time rules from 10 pm to 9 am but quiet time was more like 2am to 7 am!!! I wanted WiFi and it never worked unless you were in hotel hallway. As far as advertising cable tv this is just basic cable absolutely no movie channels. I could have stayed somewhere else for half this price with more working amenities and for sure quieter. My worst stay to date in Gatlinburg and most expensive so very disappointed and this place needs to be patrolled or noise papers you sign needs to be enforced along with working amenities. Also pool was suppose to close at 10 pm and never did which was added noise!
tracy
Stayed 5 nights in Jul 2019
Response from Amy P on 15 Jul 2019
Thank you for sharing a review on your recent stay with us at Baskins Creek Condos. We are disappointed that you experienced issues during your visit and apologize that it impacted your stay. We wish to assure you that this is certainly not our typical guests’ experience. Your comments are very important to us. We always want to exceed your expectations and make your stay as comfortable and relaxing as possible. We hope that you give us the opportunity to show you a much better experience on a future stay.
Really enjoyed the proximity to downtown Gatlinburg, clean well maintained condos.
Horace
Stayed 3 nights in Jul 2019
Response from Amy P on 8 Jul 2019
Thank you for leaving a review of your stay with us at Baskins Creek Condos. We do our best to make sure everything is in working order for each of our guests. Please keep us in mind for your next Gatlinburg trip!
We liked everything about it. It's walking distance to everything.
Nate
Stayed 1 night in Jul 2019
Response from Amy P on 8 Jul 2019
Thank you so much for leaving a review of your stay with us at Baskins Creek Condos. We are so glad you enjoyed your time here and hope to see you again soon!
We stayed in Condo 114 and there was absolutely nothing to complain about.
Verified traveller
Stayed 4 nights in Apr 2019
Response from Amy P on 25 Apr 2019
Thank you so much for leaving a review of your recent stay with us at Baskins Creek Condos. We are glad you enjoyed your stay and hope to have you back with us again soon!
10/10 Excellent
Verified traveller
20 Apr 2019
Verified traveller
Stayed 5 nights in Apr 2019
Response from Amy P on 22 Apr 2019
Thank you for leaving a review of your recent stay with us at Baskins Creek Condos. We are glad you enjoyed your stay and hope to have you back with us soon!
8/10 Good
Verified traveller
Travelled with family
20 Apr 2019
Very clean and extremely nice accommodations. Didn't lije the noise from the hotel/ apartment across.the street.
Verified traveller
Stayed 3 nights in Apr 2019
Response from Amy P on 22 Apr 2019
Thank you for taking the time to leave a review of your stay with us at Baskins Creek Condos. We are very pleased you enjoyed your accommodations and regret the noise across the street interfered with your stay. We hope to have you back with us for a better experiance on your next Smoky Mountain getaway.
Very clean, and convenient to walking downtown. Staff very helpful and courteous.
Verified traveller
Stayed 3 nights in Apr 2019
Response from Amy P on 19 Apr 2019
Thank you for reviewing your stay with us at Baskins Creek Condos. We are glad you found your condo clean and our location convenient. We hope to have you back with us again soon on your next trip to the Smokies.
We loved the space and rooms. The balcony for morning coffee and catching rainbows after the rain was very nice. I loved hearing the creek and walking distance to everything.
Verified traveller
Stayed 4 nights in Apr 2019
Response from Amy P on 18 Apr 2019
Thank you for the lovely review! We hope that you will come back and stay with us on your next trip to Gatlinburg for more coffee and rainbows.
Condo was clean and everything was in working order. Would stay there again.
Verified traveller
Stayed 3 nights in Apr 2019
Response from Amy P on 17 Apr 2019
Thank you for your review of your stay with us at Baskins Creek Condos. We are glad you enjoyed your stay and hope to have you back with us again soon.
Thank you for leaving a review on your stay with us at Baskins Creek Condos. We are pleased you enjoyed your stay and hope to have you back with us again soon!
the rooms were so clean and the place was very comfortable
the elevator was broken so you did not have a code to get in and Saturday night coming into the elevator there were people there that looked like they didn't belong
Tammy
Stayed 2 nights in Apr 2019
Response from Amy P on 16 Apr 2019
Thank you so much for leaving a review of your recent stay with us at Baskins Creek Condos. We are very glad you found your condo to be clean and comfortable. We regret the elevator call pad was broken during your stay. We are looking into various other types of entry pads to replace the current one, but have not finalized a plan of action yet. We hope that you will be back with us again on another trip to the Smokies.
Very nice updated condominium property. Everything was great except the beds they were not comfortable very hard mattresses.
Verified traveller
Stayed 2 nights in Apr 2019
Response from Amy P on 15 Apr 2019
Thank you for taking the time to review your time withus at Baskins Creek Condos. We are sorry the beds were not to your comfort level. We will look into options for our guests regarding the mattresses. Thank you for letting us know. We hope to have you back with us soon at Baskins Creek Condos.
10/10 Excellent
Verified traveller
14 Apr 2019
Verified traveller
Stayed 2 nights in Apr 2019
Response from Amy P on 15 Apr 2019
Thank you for reviewing your stay with us. We are so glad you enjoyed your stay. We hope to have you back with us on your next trip to Gatlinburg.
This place was the best. Great area, comfortable, easy walk to all the strip of shops, food, and fun.
jennifer
Stayed 4 nights in Apr 2019
Response from Amy P on 12 Apr 2019
Thank you for the lovely review! We are glad you enjoyed your stay with us at Baskins Creek Condos and hope to have you back with us again soon to play in Gatlinburg again!
The condo was amazing. Myself & my family were very pleased.
Lisa
Stayed 2 nights in Apr 2019
Response from Amy P on 10 Apr 2019
Thank you, Lisa, for reviewing your recent stay. We are so glad you and your family enjoyed your time with us at Baskins Creek Condos. We hope to have you back with us again soon!
Our trip was amazing the condo was beautiful and well equipped with everything we needed
cathy
Stayed 2 nights in Apr 2019
Response from Amy P on 8 Apr 2019
Thank you so much for taking the time to leave a review of your stay with us at Baskins Creek Condos. We are so glad you enjoyed your stay and hope to have you back with us soon!
It was very nice, seemed recently renovated. Clean, quiet and very safe!
Can’t say anything negative about the property!
Kristen
Stayed 3 nights in Oct 2018
Response from Amy P on 11 Oct 2018
Thank you so much for taking the time to leave a review on your stay at Baskins Creek. We are so glad you enjoyed your stay. We will hope to have you back with us again on your next Gatlinburg vacation!
2/10 Terrible
Verified traveller
9 Oct 2018
Disliked: Staff & service
Verified traveller
Stayed 3 nights in Oct 2018
Response from Amy P on 9 Oct 2018
I am so sorry you did not enjoy your stay. We hope to have the opportunity to make a better impression when you come to stay with us at Baskins Creek Condos.
Our condo was clean and spacious. The pool was nice but the hot tub was being repaired during our entire stay. The location was good but really dark at night. Can be a little scary when walking back from the strip at night. There is not much of a nightlife within walking distance. Almost everything closes down by 11pm.
Valerie
Stayed 4 nights in Jun 2018
Response from Amy P on 20 Sept 2018
Thank you so much for reviewing your stay at Baskins Creek. We are glad you enjoyed your time with us and hope that you will keep us in mind for your next Gatlinburg adventure!
Baskins Creek was wonderful. Perfect for large parties and it felt like we were right at home.We saved a lot of money by buying groceries and cooking, so we were able to enjoy more activities. It is placed perfectly and walking distance from the main strip. We are already planning our next trip.
Verified traveller
Stayed 2 nights in Sep 2018
Response from Amy P on 17 Sept 2018
Thank you so much for the lovely review! We hope that you will come back and stay with us again soon.
10/10 Excellent
Reginald
11 Sept 2018
My stay was excellent. I had a two bedroom condo and it was perfect!!!
Reginald
Stayed 3 nights in Sep 2018
Response from Amy P on 11 Sept 2018
Thank you so much for letting us know you enjoyed your stay! We hope that you will keep us in mind for your next trip to Gatlinburg.
Only downside was having to enter a eight digit code to access the elevator in order to enter the building. Memorizing the keyboard pattern made that much better than looking up the number on my phone each time.
Craig
Stayed 3 nights in Aug 2018
Response from Amy P on 11 Sept 2018
Thank you so much for the feedback. We are looking into shorter numbers instead of the standard. Hopefully we will have that sorted out soon. We look forward to hosting you again!
6/10 Okay
Ashley
29 Aug 2018
It’s ok
The condo was clean and in a descent location. The balcony overlooked an old motel that has been turned into apartments for migrant workers. The cleaning staff were very loud while in the halls and cleaning other condos.
Ashley
Stayed 3 nights in Aug 2018
Response from Amy P on 30 Aug 2018
Thank you for taking the time to share your recent experience with us. We regret that you were disappointed by some aspects of your stay. We hope to welcome you and your family back to provide you with an exceptional level of service on your next trip to the Smoky Mountains.