Ratings based on 324 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
81% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller from NI

Excellent location on the bay area of Galway

Posted 20-Jul-2016
Hotel contacted me 3 days prior to our stay to ensure we were still going so we booked the trad on the prom show at that time, one of the best shows we have been to the only faul I would have is that we booked dinner with the show but did not get any conformation to show what we had paid for and dinner was very good.
5out of 5
by A verified traveller

Great location, nice rooms

Posted 19-Jul-2016
Pros: Great location, great price,
Cons: breakfast was a little crazy - lots of people but its free so what do you expect.
Location: right on beach.
Very nice hotel. Free breakfast (although get there early), great bar, great location (a little far from bar area in galway but its quite). Very nice staff. Overall great stay and great experience.
4out of 5
by A verified traveller from Florida, USA

Decent hotel, with a big downside

Posted 13-Jul-2016
Pros: The staff, water views, and breakfast.
Cons: If the amusement park goes bust, buy it and expand the extremely limited parking.
The facilities are fine, the cost isn't crazy, and the staff is first rate, but there is a major flaw which isn't fixable. An amusement park - including a five story ferris wheel - sits directly next to the hotel. It doesn't show in any promotional photo, an omission we found deceptive. Supposedly the park closes by 9:30pm. It didn't on some nights, but even if it had, for anyone unlucky enough to have a room on that side of the hotel, daytime noise made relaxing/napping in the room impossible. We also spent about 120 euros for taxis to and from Galway during our four night visit. Walking to town takes over half an hour, and the weather is instantly changeable. That being said, 30 euros a day to arrive on time - and dry - for sightseeing or dinner reservations was worth the money.
4out of 5
by A verified traveller

Nice hotel with a few things to improve

Posted 21-Apr-2016 on Hotels
Nice hotel with a beautiful beach promenade. It is too far away from the city center to walk but 7-8 euro for a taxi. The breakfast was a disappointment, it was complicated when you had to be helped by the staff to get the hot breakfast. It took time our second morning. The bacon I should recommend to be more fried. Everything lacked that little extra. One of the waitresses was a bit tired and did not clear out table and we had to wait for coffee and toast. We had a nice surprise at arrival when we found a little treat in the room because of our anniversary, nice detail! The room had see view but there was a roof outside beneath the window with a lot of litter that could have been cleaned up. Beautiful hotel though but they need to work on some things.
5out of 5
by Gordon from Liverpool

Brief stay

Posted 14-Apr-2016 on Hotels
Arrived at the hotel late evening and checked out about 12 hours later,only slight problem was the key card for the room was a bit temperamental.Was good to be able to avail of the baggage storage facilities whilst I explored Salthill.Would of liked to have used the swimming pool at the hotel but alas time didn't allow.The sun terrace overlooking the beach was very inviting.
5out of 5
by Gerald

Weekend stay in galwaybay

Posted 07-Apr-2016 on Hotels
Great weekend break,great breakfast,hotel staff very healpfull and frendly.
4out of 5
by A verified traveller

This traveller left a rating score only Posted 23-Mar-2016 on Hotels
5out of 5
by Joel

This traveller left a rating score only Posted 19-Mar-2016 on Hotels
5out of 5
by A verified traveller

Best hotel

Posted 08-Mar-2016 on Hotels
This is by far the best stay I have had in a hotel. Great property with friendly professional staff. All round makes for a great experience stay wise.
5out of 5
by A verified traveller

Posted 19-Feb-2016
Great staff, great location. The staff was as helpful and cheerful and easy to deal with as one would hope for. I couldn't have asked for more.