Ratings based on 455 Verified Reviews

4.2 out of 5
85% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveller

disappointing stay

Posted 23-Jun-2017
Pros: The staff very attentive and friendly
Cons: The furniture is outdated. The breakfast was disappointing although fruit is plentiful in the shops they used tinned fruit
I had thought because of the price of our stay that the hotel would have been to a much higher standard. The staff are excellent but the hotel badly needs upgrading, refurbishing, particularly the bedrooms. The furniture is outdated and a little shabby. The food however is to a good standard, as is the wine and the beer. The drinks were quite expensive, although you do expect to pay a little more in a hotel. The stay at the hotel was a birthday present for me from my husband and we were looking forward to staying in a smart hotel in Galway. A little disappointing.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great setting

Posted 07-Jun-2017
Beautiful atrium and abundant parking. Room was perfect and so was breakfast
4 out of 5
Recommended
for Everyone
by A verified traveller from north wales

Great location overlooking the beach

Posted 03-Jun-2017
Positives: Great location - on promenade, close walking distance to shops & restaurants, short bus ride into Galway City €2.20 (every 20 mins) Spotlessly clean, recently decorated Large twin bedroom Restaurant, cafe & pub within hotel Recently renovated leisure area with micro gym, sauna, swimming pool, bubble pool (NOT JACUZZI) it is cold!!! Negatives: Incredibly rude, very unfriendly staff. The only friendly staff were Dominica on Reception & Caroline at breakfast restaurant! Has the feeling of a retirement home. It is very quiet and most guests appeared to be of retirement age.
3 out of 5
Recommended
for Everyone
by A verified traveller from sydney, Aust

good location.

Posted 01-Jun-2017
Near bus or a nice walk 4K approx. Average food. Facilities looking a bit tired. However it is near the "Trad at the.proms". Just a very short walk. Best Irish Ttraditional show you will ever see! Amazing cast of the most talented artists. High powered performance seen close up and amazingly cheap price. Hotel will book tickets for you. Don't try to book yourself.
5 out of 5
Recommended
for Everyone
by A verified traveller from Edmonton, AB, Canada

Happy to stay here

Posted 01-Jun-2017
We rolled into town on a busy weekend with no place to stay and managed to get a room here when all other hotels were booked. Buffet breakfast was good. Didn't spend much time at the hotel but we found it comfortable and had no problems at all. Easy parking including indoors which was great because it was raining when we checked in.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 31-May-2017
Lovely hotel located in a beautiful setting across from the Bay. Restaurant bar & grill is awesome, as well as the complimentary breakfast!
4 out of 5
Recommended
for Everyone
by A verified traveller from california

Right value

Posted 22-May-2017
Nice facility, restaurants, swimming pool, good value overall. Decent staff, definitely would stay again.
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

Lovely hotel right on beach.

Posted 21-May-2017
Pros: Everything was really good the first class and friendly service from all the staff makes the best impression.
Cons: Nothing
Location: Location is great right on the sea front. Just go to Galway City and watch the world go by have a drink in one of the many bars.
This is the second time we have stayed at The Galway Bay Hotel. It is one the best hotels we have stayed at. The staff are all friendly and nothing is too much trouble. Food was great and service in the restaurant was first class. Lovely location for walking, flat and easy we walked into Galway city but there is a bus stop very close to the hotel and plenty of taxis from town. Views across the bay are great. We ate in the bar in the evening great service and food was excellent. Would definitely say again
5 out of 5
Recommended
for Everyone
by A verified traveller from Toronto, Canada

Staff very accommodating.

Posted 19-May-2017
Event hough the facilities show its age, the smiling staff created a very pleasant atmosphere overall. The hotel location near the beach makes it a perfect location on warmer days (low teens while we were there).
5 out of 5
Recommended
for Everyone
by A verified traveller from oregon

Beautiful view fun location

Posted 18-May-2017
Great time. Went to trad on the prom right next door. Super music and dance show