Ratings based on 588 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
85% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller from Canada

Two out of three complaints could quickly be fixed

Posted 01-Sep-2016
Pros: The location just off the main highway was useful.
The worn hallway carpeting is the slowest to likely be remedied. The small rubber bath mat could quickly be changed out for the standard longer one to allow people to easily enter and exit the very slippery tub. Staff could be assigned areas in the lounge to properly look after guests. We sat for more than 5 minutes completely ignored until I got up and went to the barman and asked if we could have service. It seemed no server was really responsible for any area in the lounge -- many went past us but nobody paid attention to us. The food was great, it's just training the staff and assigning sections that needs to be done.
5out of 5
by A verified traveller from Virginia, USA

Wonderful hotel with exceptional staff

Posted 26-Aug-2016
Pros: Everything
Cons: Nothing
Location: Loads of museums, art galleries, the Aran Isles
Our stay at Clayton Hotel was exemplary! After booking the room, I realized that I had two twin beds instead of a Queen or King. As this trip is part of our 42nd anniversary, I wanted to be in the same bed with my beautiful bride. I called the hotel from Virginia, USA and spoke with Conner the night porter and he checked on things and said that the hotel was completely booked because of a wedding, but he would see what he could do. When we arrived at the hotel, I was delighted to find out that we had the wedding suite, because the bride and groom were in the presidential suite. Imagine my wife's delight when she entered the room!! I couldn't be more pleased. The room was beautiful, our stay a delight. Then when I was unable to book the medieval banquet at Bunratty castle on line, the person at the desk arranged to call the castle while we were visiting Innis Mor. SO helpful!!
4out of 5
by A verified traveller from CT

Modern Hotel - A Bit Far from City Center

Posted 13-Aug-2016
Pros: Super comfortable bed. Huge room. Really nice bathroom setup. Amazing breakfast. Free parking. Easy access to buses.
Cons: For the most part, the room was very modern and clean. However, there was a little bit of mold in the grout in the shower.
Location: About 30 minutes via bus or 15 minute drive to city center. Shopping center across the street.
This is a really nice/modern hotel. The room was huge! (Especially for Europe standards). We had the room as part of a Groupon package and added an extra night through Expedia. We had a rental car and parking was free. If you don't have a rental car, just know it is about 35 minutes on the bus to the city center. It is about a 15 minute drive to the city center. Across the street there is a shopping center with a grocery/department store. It is very easy to find the hotel. Breakfast was really good. There were fresh/warm chocolate croissants, eggs, sausage, bacon, etc. We had it included for part of the stay and paid them directly for the night through Expedia.
5out of 5
by A verified traveller from Brazil

Clayton Hotel Galway

Posted 10-Aug-2016
Pros: Good staff willing to help with any requests.
Cons: Nothing
Location: Shopping across the street andeasy access to the town.
Good hotel with friendly staff and a good location
3out of 5
by A verified traveller

Sehr gutes Hotel,

Posted 07-Aug-2016
nur etwas zu weit entfernt vom Stadtzentrum. Wir hatten ein 3 Bettzimmer gebucht. Es war sehr sauber und riesengroß. Der Bus vor dem Hotel fährt in der Ferienzeit und am Wochenende nur aller Stunden. Zum laufen ist es viel zu weit. Auf der Durchreise ist es ok (Parkplatz inclusive). Supermarkt und KFC genau gegenüber.
5out of 5
by A verified traveller from Melbourne Australia

Great Hotel albeit a bit out of town

Posted 01-Aug-2016
Pros: Modern, clean and very friendly
Great Hotel with fantastic amenities, good size bedroom and ensuite.
5out of 5
by A verified traveller from Boston

Excellent Business Hotel

Posted 22-Jun-2016
Staff is excellent. Location and services to support business in the Galway area are great.
5out of 5
by John

This traveller left a rating score only Posted 22-Jun-2016 on Hotels
5out of 5
by robert from Belfast

Good Hotel

Posted 21-Jun-2016 on Hotels
Great Hotel, But do consider its e10 in a cab to town.
5out of 5
by A verified traveller from sunbury

Very nice

Posted 14-Jun-2016
Pros: Large carpark and wonderful resturant.Very friendly check in staff who offered advise on getting around the city.I would highly recommend
Cons: N/A
Location: We caught the bus into the city centre,the bus stop is right outside the hotel, this was a great way to travel so we could both enjoy
What a wonderful hotel,very friendly and helpful staff.our room was large and very comfortable with large fluffy towels.