Ratings based on 638 Verified Reviews

4.3 out of 5
86% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller

Enjoyable

Posted 28-Nov-2016
Pros: Spacious Suite
Cons: Cleanliness of the public toilets
We booked for 2 nights but once we seen the amazing room we had we extended to 3 nights and what a great decision. The hotel is located outside the city and have plenty of parking. There is a bus that stops directly outside the hotel which will have you in Eyre Square in 30 minutes. Check in was efficient and professional and the ambiance is welcoming. As we both work we decided to upgrade to a Suite and wow it was amazing. The room was spacious and we had a separate sitting area and bedroom area. The big was massive and so comfortable. The bathroom has a large bathtub with a spacious shower. Wi-fi is great and the television had music on it which was quiet relaxing. In fact we are already planning our next visit.
4out of 5
by A verified traveller

Convenient comfortable hotel

Posted 21-Nov-2016 on Hotels
Very comfortable stay beds in my option are the best ..was a wedding on one of the nights which our room was over complained bout the noise and was moved straight away
4out of 5
by A verified traveller

This traveller left a rating score only Posted 21-Nov-2016 on Hotels
5out of 5
by A verified traveller

This traveller left a rating score only Posted 16-Nov-2016 on Hotels
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 14-Nov-2016 on Ebookers
Pros: Location, close to city Centre if driving. The pool was definitely the high point. Beds are so so comfortable.
Cons: Took the maids to long to get to my room and have it cleaned.
5out of 5
Recommended
for Everyone
by A verified traveller from Ballynahinch

Great hotel and could be even better

Posted 08-Nov-2016 on Ebookers
Highly recommend this hotel for room size, comfort and facilities. Only slight downside is understaffing and poor management in restaurant in the morning and evening which leads to unnecessary queuing, a slightly fraught atmosphere and shortages of basic items which could be easily dealt with but are not prioritised. Food in bar is excellent and service seems much better there.
4out of 5
by A verified traveller

This traveller left a rating score only Posted 07-Nov-2016 on Hotels
3out of 5
by A verified traveller

okay

Posted 05-Nov-2016 on Hotels
Very very clean and sufficient but lacking ambiance I felt.
5out of 5
by A verified traveller

Exceptional customer service and beautiful hotel

Posted 03-Nov-2016 on Hotels
Heating was not working in my original room. When I contacted reception, someone came up promptly to try to fix problem (but problem wasn't resolved). Later, when I called down to reception to ask if someone else could sort problem, receptionist told me she would move me (without me requesting it). New room was an upgrade and fabulous. Heating had been turned on full to ensure room was warm when I moved to it. Staff could not have been more helpful. Will definitely stay there again.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 02-Nov-2016 on Ebookers
Das Hotel liegt relativ nahe am Zentrum. Mit dem Auto hat man ca. 10 min. Die Zimmer sind schön und sauber.