Aerial view
Check availability

Reviews of Berry Bliss Guest House

3.5 out of 5
Berry Bliss Guest House
Plot 18076, Phase 2, Mahuhumetsa Crescent, Gaborone

Reviews

7.0

Good

Rating 10 - Excellent. 2 out of 8 reviews" "
Rating 8 - Good. 3 out of 8 reviews" "
Rating 6 - Okay. 1 out of 8 reviews" "
Rating 4 - Poor. 1 out of 8 reviews" "
Rating 2 - Terrible. 1 out of 8 reviews" "

7.2/10

Cleanliness

5.8/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Berry Bliss
We had a lovely welcome from the owner Pam, so friendly! She showed us our room and how everything worked and also gave us information about where to go for dinner. The pool looked a little cloudy but I think this would be down to the heavy thunderstorms that Gaborone was receiving. Probably not the best if you don't have your own transport - not a problem for us! Would definitely recommend and stay here again.
Stayed 1 night in Jan 2018

10/10 Excellent

Camille, Strasbourg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très agréable établissement situé dans un quartier sûr proche du monument des 3 chefs. La chambre était spacieuse et climatisée. Le wifi fonctionnait bien et par 37degrés, la piscine était très agréable. En conclusion, un excellent rapport qualité prix.
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Woman running this guesthouse not friendly.Big fridge.
Stayed 2 nights in Mar 2018

4/10 Poor

Vicente

Liked: Room comfort
Disliked: Staff & service
The guesthouse is located in a good area. Two things really bothered us: a) internet not available in the room and 2) the recepcionist had a bad attitude and seemed not wiling to give us any information about the town. We have visited 70 countries so far and we have never met a recepcionist who told us that there were almost nothing to do around. I think the owner should consider replacing Pam for somebody more friendly.
Stayed 4 nights in Jan 2018

6/10 Okay

Anette

Disliked: Staff & service, property conditions & facilities, room comfort
Billigt för en natt el max två.
Slitet men hyfsat rent o billigt. Liten innergård m liten pool. Trång parkering då man av personalen tvingades köra in genom deras grind för att stå säkert. Frukost skulle tydligen ha förbokats vilket det inte stod annat om än att det kostade extra. Gick ej att fixa för oss ens efter andra natten.
Stayed 2 nights in Dec 2017

2/10 Terrible

tamyrlp, São Paulo, Brasil

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They cancelled my pre-paid reservation
O booked this place through Expedia (there was availability, otherwise, I couldn't have booked) and paid for it in advance. When I got to the place I was told there were no rooms available, even though I had a confirmation in my e-mail. The lady (polite but unhelpful) stated that if I didn't get an e-mail directly from the hotel confirming my booking, then it was never confirmed. I guess they are not aware how Expedia sales works. Specially once I paid for my stay! They never even bothered to send me an e-mail prior to my arrival to tell me about the availability problem so I could find some other place to stay. I only found out there were no rooms once I arrived to check-in and had to go wandering to find another place.
Response from Kutlwano on 21 Apr 2017
Thank you for your feedback. We must nonetheless clarify that your booking was never confirmed by us. We find it interesting that you have scored us on room cleanliness/comfort, though quiet clearly you did not enter any room? Would you kindly care to share how such assessment was arrived at? It might help us improve the virtual guest experience. Stay Blissful

10/10 Excellent

Erika Junia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
Amazing place, great service and great location. Staff couldn't do more for you.

8/10 Good

OHKUBO

Disliked: Cleanliness
便利な立地ですが、虫が多すぎます。
スーパーから近いので便利です。閑静な住宅街の中にあります。プールが目の前にありお部屋は広くベッドも快適です。冷蔵庫がありそれも良かったです。 ただ蚊や虫が多く、ゴキブリも出ました。プール付きのお庭が目の前なので仕方ないとも思いますが。 停電したため、朝食が食べれず、クーラーが途中で切れました。