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"We had an exceptional stay at Kannawaen and would highly recommend it to anyone looking for a memorable ryokan experience. The highlight of our stay was the in-room open-air bath, which was both relaxing and beautifully designed. It was perfect for unwinding at any time of day. The public baths were equally impressive, with both indoor and outdoor options that were clean, serene, and thoughtfully maintained and the view from the outdoor public bath was awesome. One of the most unique experiences was the full body steam boxes which we hadn’t encountered anywhere else and thoroughly enjoyed. Dining was outstanding. One evening we had a kaiseki dinner featuring lobster and shabu shabu, and the next night we experienced a teppanyaki dinner with perfectly prepared steak and abalone. Both meals were delicious, high-quality, and beautifully presented. We also treated ourselves to head and body massages for an additional fee, and they were absolutely worth it. It was a professional, relaxing, and perfect complement to the overall onsen experience. The staff were attentive, friendly, and always ready to help, making the entire stay feel seamless and welcoming. The location is very convenient for visiting the Hells of Beppu, which are just a short distance away, and having free self-parking made it especially easy to explore the area by car. Overall, Kannawaen delivered a perfect blend of relaxation, unique experiences, and exceptional service. We would absolutely stay here again."

"Great rooftop pool and lovely onsen. Spacious family room with great amenities. "

"The room was very modern (toilets seat that opens and closes automatically) very clean. Location is far from downtown but the free shuttle to the station helps a lot Overall my stay was excellent "

"Good dinner and breakfast will come back for sure. "

"Wonderful staff and food and peaceful."

"Room good great breakfast and great spa"

"luxury stay"

"Idyllic retreat minutes away from bustling Yufuin street"

"Overall, it was an okay stay. Everything felt pretty average for an onsen hotel... not bad, but nothing particularly memorable either. The room was decent, service was fine, and the location was convenient. The onsen itself worked well.. but that's all it's matter.. the natural hot spring.. "