Title: The Grand Residence Hotel Hakata Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Grand Residence Hotel Hakata Hotel in Fukuoka, near Canal City Hakata ## Photo gallery for The Grand Residence Hotel Hakata ![Terrace/patio - The Grand Residence Hotel Hakata (Fukuoka)](https://images.trvl-media.com/lodging/45000000/44130000/44129900/44129820/5c8d1cfd.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - The Grand Residence Hotel Hakata (Fukuoka)](https://images.trvl-media.com/lodging/45000000/44130000/44129900/44129820/96d5c27d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room | Iron/ironing board, free WiFi, bed sheets - The Grand Residence Hotel Hakata (Fukuoka)](https://images.trvl-media.com/lodging/45000000/44130000/44129900/44129820/46c596ff.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room | Private kitchenette | Fridge, microwave, stovetop - The Grand Residence Hotel Hakata (Fukuoka)](https://images.trvl-media.com/lodging/45000000/44130000/44129900/44129820/083ef9ac.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Comfort Room | Private kitchen | Fridge, microwave, stovetop - The Grand Residence Hotel Hakata (Fukuoka)](https://images.trvl-media.com/lodging/45000000/44130000/44129900/44129820/d82f569d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Grand Residence Hotel Hakata provides laundry facilities and more. Guests can connect to free in-room WiFi. ## Reviews 8.0 Very good ## Popular amenities - Free Wi-Fi - Air-conditioning - Laundry room - Kitchen £37 additional charges may apply 23 Feb - 24 Feb ## Room options ### Check availability for these dates Tonight [Feb 12 - Feb 13](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=44129820&PinnedHotelID=44129820&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=44129820&PinnedHotelID=44129820&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 13 - Feb 14](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=44129820&PinnedHotelID=44129820&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=44129820&PinnedHotelID=44129820&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=44129820&PinnedHotelID=44129820&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=44129820&PinnedHotelID=44129820&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 20 - Feb 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=44129820&PinnedHotelID=44129820&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=44129820&PinnedHotelID=44129820&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds Showing 6 of 6 rooms ### View all photos for Comfort Room ![Comfort Room | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/45000000/44130000/44129900/44129820/a5849f37.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room 9.4 Exceptional 3 reviews ### Highlights Air conditioning Kitchenette Fridge Flat-screen TV Washing machine Separate bedroom Hairdryer Toilet with electronic bidet - City view - 277 sq ft - 1 bedroom - Sleeps 3 - 1 Large Single Bed and 1 Double Futon ### View all photos for Comfort Double Room ![Comfort Double Room | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/45000000/44130000/44129900/44129820/15d538fc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double Room 8.0 Very good 9 reviews ### Highlights Air conditioning Kitchenette Fridge Flat-screen TV Washing machine Separate bedroom Hairdryer Toilet with electronic bidet - City view - 277 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed and 1 Double Futon ### View all photos for Standard Room ![Standard Room | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/45000000/44130000/44129900/44129820/46c596ff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Air conditioning Kitchenette Fridge Flat-screen TV Washing machine Separate bedroom Hairdryer Toilet with electronic bidet - City view - 277 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed and 1 Single Futon ### View all photos for Standard Room ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/45000000/44130000/44129900/44129820/949db914.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room - Sleeps 3 ### View all photos for Comfort Double Room ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/45000000/44130000/44129900/44129820/11351a0c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double Room - Sleeps 4 ### View all photos for Comfort Room ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/45000000/44130000/44129900/44129820/a487d9fa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room - Sleeps 3 ## You may also like Ad ![Premium bedding, down duvets, in-room safe, blackout curtains](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/36000000/35740000/35739800/35739725/w3995h2995x5y5-0944509e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Daiwa Roynet Hotel Hakata Reisen PREMIER Hakata Ward - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 9.2 Wonderful 1,000 reviews £81 additional charges may apply 23 Feb - 24 Feb [](https://www.expedia.co.uk/Fukuoka-Hotels-Daiwa-Roynet-Hotel-Hakatareisen.h35739725.Hotel-Information?chkin=2026-2-23&chkout=2026-2-24&rm1=a2®ionId=1265&destination=Fukuoka (and vicinity)&destType=MARKET&latLong=33.565541,130.373737&searchId=43e360b9-f66e-4eb8-88c2-7c8140990a8e&top_cur=GBP) Ad ![Daily buffet breakfast (JPY 2600 per person)](https://images.trvl-media.com/lodging/62000000/61210000/61200400/61200316/b4fb48d6.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Oriental Express Fukuoka Nakasu Kawabata Hakata Ward - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFukuoka-Hotels-The-Grand-Residence-Hotel-Hakata.h44129820.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFukuoka-Hotels-The-Grand-Residence-Hotel-Hakata.h44129820.Hotel-Information) ## About the area Hakata Ward, a neighbourhood in Fukuoka, is home to The Grand Residence Hotel Hakata. The area's natural beauty can be seen at Port of Hakata and Ohori Park, while Fukuoka Anpanman Children's Museum and Marine World Uminonakamichi are popular area attractions. Looking to enjoy an event or a game? See what's going on at Marine Messe Fukuoka or Mizuho PayPay Dome Fukuoka. [Visit our Fukuoka travel guide](https://www.expedia.co.uk/Fukuoka.dx6336957) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C33.58751%2C130.43227&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=WmUPeeqhNDdyhMcHYEMk6F-Wpog=) 4-4-12 Higashi-hie, Hakata, Fukuoka, Fukuoka, 812-0007 ### What's nearby - ![Fukuoka_CanalCityHakata_6206840_04](https://images.trvl-media.com/place/6206840/c6c5f239-19bc-43aa-8612-482b90065bf7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Canal City Hakata 4 min drive \- 1.8 miles - ![Kushida Shrine](https://images.trvl-media.com/place/6102438/efa334e0-5741-4bdb-ac43-73ea2a6cc054.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Kushida Shrine 4 min drive \- 1.8 miles - ![Susakiuramachi_KawabatadoriShoppingStreet_6207208_03](https://images.trvl-media.com/place/6207208/d776d308-a107-45ba-b899-77b30453cdb0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Kawabatadori Shopping Street 4 min drive \- 1.8 miles - ![Sumiyoshi Shrine](https://images.trvl-media.com/place/6224676/0b6ad852-d1b9-4439-80b2-eb7b43b661a5.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Sumiyoshi Shrine 4 min drive \- 1.6 miles - Amu Plaza Hakata 17 min walk \- 0.9 miles ### Getting around - Higashi-Hie Station 5 min walk - Hakata Station 14 min walk - Fukuoka (FUK) 2 min drive ### Restaurants - 一成一代 4 min walk - 竹乃屋 東比恵店 1 min walk - チリダイニング 6 min walk - 炭火焼鳥居酒屋 でじゃヴ 3 min walk - FAKE IT COFFEE 4 min walk ## About this property ### The Grand Residence Hotel Hakata Hotel near Canal City Hakata The Grand Residence Hotel Hakata provides laundry facilities and more. Stay connected with free in-room WiFi. Additional perks include: - A lift Room features All 63 rooms offer comforts such as air conditioning, in addition to amenities such as free WiFi. Other amenities include: - Showers, toilets with electronic bidets and shower/bath combinations - Kitchenettes, fridges and microwaves ## Similar properties ![Junior Suite | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/42000000/41510000/41500400/41500338/7ed71b92.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residence Hotel Hakata 20 Chuo Ward - Free Wi-Fi - Air-conditioning - Microwave - Kitchen 7.6 Good 99 reviews £37 additional charges may apply 15 Feb - 16 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=41500338&PinnedHotelID=41500338&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium bedding, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/51000000/50720000/50718700/50718602/53491be3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Grand Residence Hotel Tenjin Hakata Ward - Kitchen - Free Wi-Fi - Air-conditioning - Microwave 7.8 Good 98 reviews £52 additional charges may apply 15 Feb - 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Free Wi-Fi - Air-conditioning - Laundry room 8.4 Very good 26 reviews £69 additional charges may apply 15 Feb - 16 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=78507993&PinnedHotelID=78507993&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/52000000/51690000/51689800/51689737/eedc03c7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Randor Residential Hotel Fukuoka Classic Chuo Ward - Kitchen - Washing machine - Dryer - Free Wi-Fi 8.6 Excellent 92 reviews £51 additional charges may apply 2 Mar - 3 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=51689737&PinnedHotelID=51689737&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=44129820&PinnedHotelID=44129820&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=44129820,41500338,50718602,20091538,38970257) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Family friendly - In-room kitchenette - In-room microwave - In-room refrigerator - Laundry facilities ### Conveniences - Laundry facilities ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways - Lift - Well-lit path to entrance - Wheelchair-accessible path to lift ### More - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bidet - Free toiletries - Hair dryer - Shower - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Hob - Kitchenette - Microwave - Refrigerator ### More - Air conditioning (climate-controlled) - Heating (climate-controlled) - Iron/ironing board - Laundry detergent - Washing machine ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 2:00 AM Early check-in subject to availability Early check-in is available for a fee Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Contactless check-out Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions There is no front desk at this property Guests can access their accommodation through a private entrance Information provided by the property may be translated using automated translation tools ### Access methods Access code, private entrance ### Pets Pets not allowed ### Children and extra beds Children are welcome Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. We have included all charges provided to us by the property. ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file ### Property is also known as The Grand Hakata Fukuoka The Grand Residence Hotel Hakata Hotel The Grand Residence Hotel Hakata Fukuoka The Grand Residence Hotel Hakata Hotel Fukuoka ## Frequently asked questions ### Is The Grand Residence Hotel Hakata pet-friendly? ### How much does it cost to stay at The Grand Residence Hotel Hakata? ### How much is parking at The Grand Residence Hotel Hakata? ### What time is check-in at The Grand Residence Hotel Hakata? ### What time is check-out at The Grand Residence Hotel Hakata? ### Where is The Grand Residence Hotel Hakata located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Grand Residence Hotel Hakata Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.0 Amenities ### 7.4 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 52 8 - Good 31 6 - Okay 23 4 - Poor 5 2 - Terrible 9 ## Reviews ### 8/10 Good #### Susan 14 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was awkward trying to check in on the screen, but once in the property was nice and clean. ##### Susan Stayed 1 night in Jul 2025 ### 8/10 Good #### Blanche 18 Jun 2025 Liked: Cleanliness, property conditions & facilities, room comfort It is clean in a,quier and convenient location. Many supermarkets around us. Walk to subway in a few minutes. Comfortable stay ##### Blanche Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Phillip Ping Chiu 17 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Well kept property both outside and inside the room. The comfort room was spacious, clean, quiet and comfortable bed. It included a small kitchen with a sink, stove top, microwave, kettle, rice cooker, knives, bowls, plates, cutlery and cups. Adjoining the shower/tub area was also a washer, bonus. The only hiccup was checking in which was resolved with a quick response thru email. Close to Hakata Station about 15 minute walk and all the usual convenience stores and eateries close by. Highly recommend this property to anyone looking for a very comfortable stay. ##### Phillip Ping Chiu Stayed 3 nights in Oct 2025 ### 6/10 Okay #### Jason 18 Feb 2024 Disliked: Room comfort #### Small little condo style hotel There really is nothing necessarily terrible about this property but nor is it as nice or as large as some other properties near by. Location is pretty close to the airport as well as Lala Port and Hakata station. The biggest downside is the lack of parking, and getting in the front security door is kind of a huge pain in the rear, finally the unit is quite small and ideal for 3 people max. ##### Jason Stayed 1 night in Feb 2024 ### 8/10 Good #### Korena 20 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location to subway, only 1 stop to the airport or 1 stop to Hakata for the Shinkensen. Check in was not as straight forward as it should of been - the booking code wasnt active so didnt work. Messaged them through expedia and they sorted it so we could get in. No keys, we just took a photo of the codes to open doors. There is quite alot of road noise during the night so if you are a light sleeper this could be an issue. The is a restaurant downstairs which was good/convenient. Family Mart/Lawson close by on ur way to the subway exit 3 (has escalator at this entrance) ##### Korena Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Hung 26 Nov 2025 Liked: Cleanliness Spacious. Good locations. ##### Hung Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Christian 1 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location! Easy access! Walking distance from Higashi-Hie Train station. Spotless clean and organized. I love this place! Thank you so much for everything Grand Residence Hotel Hakata! ##### Christian Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Mariko 1 Nov 2025 Liked: Cleanliness, staff & service, amenities Easy access to a station, a couple of convenience stores within 3 min walk, and the room was roomier than a typical hotel room in Japan. It’s a plus that the washing machine was in the unit. I wish there were two packets of detergent so I could wash colors and whites separately. The only thing is that there was no email address available, only a phone number, if I wanted to contact the management. My phone plan doesn’t have a free Int’l call to local numbers so having email to contact would make things much easier. ##### Mariko Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Sandra 17 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities We enjoyed to stay there. ##### Sandra Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Ada 3 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good and suitable for family stay. Many coins parking nearby. With cookware, better have bowls for kids use. ![Washing clothes ](https://a.travel-assets.com/ugc/hotel-reviews/4e0efecd-a5cc-48e3-b4e6-8431e068a3cd-1754196361884.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c30013e4-9fe7-47ef-b7f7-fc969435077f-1754196361594.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Cookware](https://a.travel-assets.com/ugc/hotel-reviews/62c94fb2-b505-4dd8-9f50-a44df2c6e2fa-1754196354179.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ada Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Li-Cheng 25 Jun 2023 Liked: Property conditions & facilities Very nice apartment style hotel, would definitely choose this place again next time when I come Fukuoka ##### Li-Cheng Stayed 4 nights in Jun 2023 ### 10/10 Excellent #### MICHAEL 11 Jul 2025 Liked: Cleanliness, property conditions & facilities Good ##### MICHAEL Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### HONG MYCARY 28 May 2025 Liked: Cleanliness, amenities, property conditions & facilities very good ##### HONG MYCARY Stayed 4 nights in May 2025 ### 10/10 Excellent #### Jiro 18 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Spacious and comes with everything ##### Jiro Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Esther 31 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good ##### Esther Stayed 1 night in Mar 2025 ### 2/10 Terrible #### Gurveer 6 Apr 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities They were rude and didn’t speak English ##### Gurveer Stayed 4 nights in Apr 2025 ### 6/10 Okay #### Amy 14 May 2025 Liked: Cleanliness React to request is slow. One of the 3 rooms I stayed in had a defect which the door cannot be locked. The dishes are not available in one room. One room does not have pot nor rice cooker. None of the room has knife. One of the room don’t have hanger….etc ##### Amy Stayed 5 nights in May 2025 ### 4/10 Poor #### Man Ki 27 Feb 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bed bugs I am incredibly disappointed with my recent stay at your hotel. I spent just one night there, and to my horror, I discovered bed bugs in my room. Not only was this experience disturbing, but it also led to significant skin issues and irritation that have persisted for over a week. I even had to see a doctor due to the severity of the situation. I will be attaching images to illustrate the condition I experienced. This is unacceptable for any establishment, and I expected much better from your hotel. ![](https://a.travel-assets.com/ugc/hotel-reviews/1C51DE0385940C6F7ADF48019BED89E484BB9BB01740637486716.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Man Ki Stayed 1 night in Feb 2025 ### 2/10 Terrible #### Kristoffer 5 Aug 2022 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service If you stay at this property then you should know that you will need to go to another hotel to check in. After check in take a taxi from that hotel to the actual hotel. If you are choosing this hotel because close to airport then don’t because the check in is not close. They will not come to the property even with three staff on hand at the other hotel. Staff only speaks Japanese. This is an apartment building and not an actual hotel. ##### Kristoffer Stayed 1 night in Aug 2022 ### 6/10 Okay #### Paul 21 May 2024 Liked: Property conditions & facilities, room comfort Disliked: Cleanliness, staff & service #### Great concept, flawed execution Check-in was terrible. The iPads were not responsive, and the instructions were not clear in English. Management was not available via intercom nor was there an English speaker at the phone number. Had a guest who spoke both English and Japaneese walked in we would not have been able to check in. The room was fine - not fully clean (dirty towel on table) and the sink was dirty. ##### Paul Stayed 1 night in May 2024 ### 10/10 Excellent #### 영현 11 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities 엄청넓음 ##### 영현 Stayed 1 night in Feb 2026 ### 10/10 Excellent #### 영현 7 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities 좋아요 ##### 영현 Stayed 4 nights in Feb 2026 ### 10/10 Excellent #### KENICHI 23 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities マンションタイプの宿泊は初めてで、チェックイン関連に不親切さを感じましたが。風呂トイレが別で、氷も入れられる冷蔵庫の他、ガスコンロ、電子レンジなどの室内設備の充実さは、値段を考えれば大満足でした。次、福岡に行く時も利用させていただきます。 ##### KENICHI Stayed 2 nights in Jan 2026 ### 6/10 Okay #### Akiko 21 Jan 2026 Disliked: Cleanliness, amenities, property conditions & facilities Lage: Das Apartment Hotel ist neben der U-Bahn Haltestelle ‚Higashi-Hie‘, eine Station vom Flughafen Fukuoka entfernt, und von dort 5 Minuten zu Fuß erreichbar. Es war mir praktisch und direkt gegenüber gibt es ‚Max Value Express‘, wo man leckere Bentos kaufen kann. Aber wenn man Shopping in Tenjin oder Bahnhof Hakata machen will, muss man entweder mit der U-Bahn fahren oder 15 bis 50 Minuten laufen. Ich war sehr oft spazieren, mal zum Hafen, mal zur Innenstadt und während meines Aufenthalts bin ich jeden Tag etwa 10.000 Schritte gelaufen. Das tat mir gut! Zimmer: Das Apartment hat ein Wohn-Schlafzimmer mit Küche (2Gasherd), einen Kühlschrank, eine Mikrowelle und einen Wasserkocher. Bad und Toilette waren getrennt und im Badezimmer konnte man sich außerhalb der Badewanne waschen. Es gibt auch eine Waschmaschine mit Waschmittel. Das Zimmer hatte einen Balkon, aber es war so laut mit viel Verkehr und Flugzeug, deshalb konnte ich leider nicht auf dem Balkon sitzen und Kaffee trinken. Es gibt auch einen großen Fernsehr. Was verbessert werden könnten: Das Bett war kaputt. Die Matratze war in der Mitte geknickt und das hat mir gestört. Mein Körper juckte während des Schlafens—Hygienisch problematisch. Der Fön war kurz vor dem Zusammenbruch. Das Zimmer war nicht ganz sauber. Beim ersten Betreten des Zimmers hat es schlecht gerochen. Ich denke, Sie müssen einiges investieren, damit mehr Gäste gerne wieder kommen wollen. ![Blick vom Eingang](https://a.travel-assets.com/ugc/hotel-reviews/3b10ec9b-63de-4d02-90c4-8fc12ab83056-1768980603068.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Akiko Stayed 5 nights in Jan 2026 ### 8/10 Good #### chiao-chen 16 Jan 2026 Liked: Cleanliness, amenities 沒遇到服務人員，無法暫存行李（check in 前，非常不方便） ##### chiao-chen Stayed 1 night in Jan 2026 ## Expedia's Latest Trends ### Hotels > [Villas Lanzarote](https://www.expedia.co.uk/Lanzarote-Villas.d282-aaVillas.Travel-Guide-Accommodation) > > [Casino Hotels in Katowice](https://www.expedia.co.uk/Katowice-Hotels-Casino-Hotel.0-0-d1943-tCasinoHotel.Travel-Guide-Filter-Hotels) > > [Hotels near Windsor Racecourse](https://www.expedia.co.uk/Windsor-Racecourse-Hotels.0-l6167277-0.Travel-Guide-Filter-Hotels) > > [Ground Floor Beachfront Apartment, Amazing Views](https://www.expedia.co.uk/Bridlington-Hotels-Ground-Floor-Beachfront-Apartment.h69941075.Hotel-Information) > > [moxy Hotels in Watford](https://www.expedia.co.uk/Watford-Hotels-MOXY.0-0-d5464--bMOXY.Travel-Guide-Filter-Hotels) > > [JM Furnished Apartment](https://www.expedia.co.uk/Kampala-Hotels-JM-Furnished-Apartment.h36237044.Hotel-Information) > > [Belsea Otel](https://www.expedia.co.uk/Antalya-Hotels-Belsea-Otel.h38358231.Hotel-Information) > > [Olympic Lagoon Resort - Paphos](https://www.expedia.co.uk/Paphos-Hotels-Olympic-Lagoon-Resort-Paphos-All-Inclusive.h114932.Hotel-Information) > > [Hotels near Kettering Station](https://www.expedia.co.uk/Kettering-Station-Hotels.d6042093.Travel-Guide-Hotels) > > [Hotels in Callao Salvaje](https://www.expedia.co.uk/Callao-Salvaje-Adeje-Hotels.0-n6047466-0.Travel-Guide-Filter-Hotels) > > [INNSiDE by Meliá Alicante Porta Maris](https://www.expedia.co.uk/Alicante-Hotels-INNSiDE-By-Melia-Alicante-Porta-Maris.h1671493.Hotel-Information) > > [Hotels in Vale](https://www.expedia.co.uk/Vale-Hotels.d6060460.Travel-Guide-Hotels) ### Flights > [Flights from Chicago (ORD) to Spata-Artemida (ATH)](https://www.expedia.co.uk/lp/flights/ord/ath/chicago-to-athens) > > [Flights from Derby (EMA) to Culleredo (LCG)](https://www.expedia.co.uk/lp/flights/ema/lcg/east-midlands-to-a-coruna-airport) ### Cars > [Car hire in Nidri](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Nidri.d6143054.Car-Hire-Guide) > > [Car hire near Moon Palace Golf Club](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Moon-Palace-Golf-Club.d6159556.Car-Hire-Guide) > > [Car hire in Seychelles](https://www.expedia.co.uk/Destinations-In-Seychelles.d159.Car-Hire-Destinations) > > [Car hire in Goole](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Goole.d6124778.Car-Hire-Guide) ### Packages > [Republic of Karelia Holidays](https://www.expedia.co.uk/Republic-Of-Karelia.d6288355.Holidays-City-Breaks) ### General > [Visit Little Armenia](https://www.expedia.co.uk/Los-Angeles-Little-Armenia.dx553248635976008454) > > [Visit Villefranche-sur-Mer](https://www.expedia.co.uk/Villefranche-Sur-Mer.dx5574) > > [Visit Gilgit-Baltistan](https://www.expedia.co.uk/Gilgit-Baltistan.dx553248635975094878) > > [Visit Fuenlabrada](https://www.expedia.co.uk/Fuenlabrada.dx6023659) ---