staff very welcoming and friendly. greeted by elegant lady in beautiful kimono
Couldnt do enough to make our stay a pleasure - suggesting restaurants, taking us there and back
Loved the onsen and bedroom with Mt fuji view and saw it!
room service when i was ill was most kind.
Expensive drinks and big screen OTT would have been pleasant to have heard the piano being played in the evenings or some form of entertainment as out of town and shuttle timings restricted ,though grateful of its service.
Excellent food though the american breakfast became monotinous!
Christmas had come early there and songs still ring in my head! Thankyou for making it a memorable closing of our holiday inspired by the Japanese culture, ther residents kindness and calmness no litter, eating outdoors and talking on mobile phones which we suffer from in the UK - Arigato!