Ratings based on 1,368 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
91% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from paso robles ca

In town for concert

Posted 25-Aug-2015
It's super close the safe mart center! The beds were super comfortable. You could hear people in the hall way but I only did once. House keeping did knock at 9 am just told them we are still here and left. I would recommend this hotel!
4 out of 5
Recommended
for Everyone
by A verified traveller

reunion for local high school

Posted 25-Aug-2015
Pros: breakfast and staff
the food and staff were excellent. beds were comfortable clean and comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveller from San Dimas CA

Posted 24-Aug-2015
Very conveniently located. Close to restaurants and freeway. Breakfast exceeds our expectation with hot scramble eggs and fries.
5 out of 5
Recommended
for Everyone
by A verified traveller from Burbank

The room was very spacious, and worth the price!

Posted 24-Aug-2015
Pros: The spaciousness of the room.
Cons: The air conditioning didn't seem to operate very well!
Location: There was a Marie Callender's that was walking distance!
The room was well maintained. There was clean linens and lots of space.
4 out of 5
Recommended
for Families
by A verified traveller from Oakland, CA

Great hotel for visiting your kids at Fresno State

Posted 24-Aug-2015
Pros: That it's close to Fresno State, and has great customer service.
Cons: Maybe checking rooms to see if they are ready to go for the guest before they check in.
Location: Came to drop off my daughter off for College.
The room we were given had a messed up lamp and the A/C wasn't working. Went to tell the front desk and without hesitation they moved me to a new room on the same floor. Awesome customer service!
3 out of 5
Recommended
for Everyone
by A verified traveller from Sacramento

Potentially nice place to stay in Fresno

Posted 23-Aug-2015
Pros: The front desk staff (Brittany?) was exceptionally helpful and personable.
Cons: Hotel phones did not work--neither in my room nor my friend's. This condition implied there were NO hotel services and/or no staff.
Location: We were in town for a funeral.
Initially, we were very pleased with our rooms. The check-in experience was made pleasant by the front desk staff. However, we encountered two serious problems: no working room phones and housekeeping staff was questionable. Upon returning to my room after breakfast, I found my room door open with a pile of linens acting as a door stop. This despite my having hung the "Privacy" sign on my door. Needless to say, I was quite taken aback.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 14-Aug-2015
Location: Great location for Fresno State visits.
Very noisy, everything echoes down the halls which is very loud in your room, you can hear everything in the halls in your room. Front desk not very friendly and do not tell you about the free breakfast or anything about the hotel. maids start knocking on doors at 8 AM which you hear every door they knock on. Very clean.
3 out of 5
Recommended
for Everyone
by A verified traveller

Outdated

Posted 10-Aug-2015
Old and outdated. The shower drain made loud noises in the middle of the night for hours!
2 out of 5
Recommended
for Everyone
by A verified traveller from Straight out of Compton

Nice hotel close to campus

Posted 06-Aug-2015
Pros: It was a very large room, lots of space.
Cons: There were 3 lightbulbs missing in the entire room. The screen in the window was hanging off like a cat or marsupial tried to break in.
Location: It is blocks away from any decent food open after 8pm. u-turns are more ridiculous than Chanel West Coast
I booked my stay through Expedia. When I arrived I was told I would have to put down a $101.00 deposit, which was more than my actual stay. It's not about the money, it's about the hidden fees and deposits..
5 out of 5
Recommended
for Everyone
by A verified traveller from Bakersfield, CA

Loved it the first time had to stay a second time

Posted 06-Aug-2015
Pros: convience
Cons: staff needs to be more professional
Location: arrived there to late, just slept
Hotel available and I loved the first stay their. However my second stay was not as pleasant with the staff. Not very professional