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Reviews of Hotel Burgess

2.5 out of 5
Hotel Burgess
1726 11th Street, Reedley, CA

Reviews

7.8

Good

Rating 10 - Excellent. 163 out of 354 reviews" "
Rating 8 - Good. 89 out of 354 reviews" "
Rating 6 - Okay. 37 out of 354 reviews" "
Rating 4 - Poor. 29 out of 354 reviews" "
Rating 2 - Terrible. 36 out of 354 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Marianne, Grants Pass

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Bathroom had no soap, hand towels and bathtub shower not clean! No hot water in the shower!!
Stayed 1 night in May 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service
Historical hotel, but could needs some maintenance.
Stayed 1 night in May 2024

4/10 Poor

Amanda

Disliked: Staff & service, amenities, property conditions & facilities
Very nice front desk person. However there is no housekeeping around to offer service to rooms. Also have to be patient with hot water. It takes about 10 minutes with the water running to get warm. This place has a beautiful old charm to it and its in a nice town. Was greated upon arrival and received help getting my bag up the stairs. Thank u again to the front office staff your kindness was appreciated.
Stayed 3 nights in May 2024

4/10 Poor

Sinthia

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Yukio, Burien

Stayed 1 night in Apr 2024

8/10 Good

ERIC

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2024

10/10 Excellent

Albert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small hotel, with quaint and elegant decor. If you enjoy historical types of hotels this one’s perfect. And the staff are very friendly. Very clean despite the age of the building. Very well kept place. If you have a problem with stairs there is a staircase up to the rooms that isn’t wonderful for weak knees. But it has charm to say the least.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ruby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's like a home away from home.
Stayed 1 night in Feb 2024

4/10 Poor

Sylvia

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Camping in a Igloo
I would of given them 5 stars But the heater did not work and there was no hot water The room was nice but it was cold after calling room service he stated unit was pushing heat but it wasnt i asked if they had another room n he said he didnt think so No extra blankets were offered when i called in the morning about hot water n heat no one got back to us so we checked out
Stayed 1 night in Dec 2023

6/10 Okay

Alfredo

Stayed 1 night in Dec 2023

2/10 Terrible

Julie, Palmdale

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked my family in to find our room dirty. Floors and carpets were dirty with black clumps of hair. Requested a new room. The next room appeared to look clean until we pulled the sheets back to again find clumps of black hair on both beds. Manager gave us newly cleaned sheets but only to find more black hair. I have pictures! There is also no working smoke alarms in the rooms. We had no battery and it was not hard wired. My parents had a dead battery popped out and my sister did not even have a smoke alarm in her room. The hotel is above a smoke shop so we felt very unsafe. Needless to say we did not stay our second night.
Stayed 2 nights in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 1 night in Nov 2023

2/10 Terrible

Angelina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Albert

Liked: Cleanliness, staff & service
Nicely maintained antique hotel. Unique place if you like older places that have been maintained. Everything was fine except for very poor water pressure
Stayed 1 night in Oct 2023

2/10 Terrible

Rosalinda

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
No elevator with grandma
Took my grandma who is 77 years old. They had no elevators. Ended up calling ambulance that night since she started getting chest pain, shortness of breath do to stairs.
Stayed 1 night in Oct 2023

10/10 Excellent

Tirsa

Stayed 1 night in Oct 2023

6/10 Okay

Dorria

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Not hood stay
NO HOT water even after 20+ minutes and toilet paper roll broken so had to turn back behind me to get tissue . Ruined my getting ready for my 50th high school class reunion used a wash cloth in shower as water barely barely luke warm. Ughh !
Stayed 1 night in Oct 2023

10/10 Excellent

Darrell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy and clean
Stayed 7 nights in Oct 2023

10/10 Excellent

Mannick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice 👍💥💯
Stayed 1 night in Oct 2023

6/10 Okay

Irma S

Business traveller, Travelled with partner
Been waiting for 20 minutes and counting… there’s no one here!

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are nice and clean. Close to shops, stores, and restaurants. Beds were super comfortable. I will be staying here every time I'm in the area.
Stayed 5 nights in Sep 2023

10/10 Excellent

Kemsley

Liked: Cleanliness, staff & service, property conditions & facilities
Good value.
Stayed 1 night in Sep 2023

10/10 Excellent

Josue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience.
Very nice place, clean, comfortable, quiet. Had very good experience from the time I arrived.
Stayed 1 night in Sep 2023

10/10 Excellent

Maricela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito hotel muy antiguo pero muy bonito y tranquilo
Stayed 3 nights in Aug 2023

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Hotel Burgess.
My stay at the Hotel Burgess was a pleasent one. Actually for me a perfect one. Visiting the area I was looking for a simple old school hotel. Burgess fit it to a tee. Built in early 20th century the Hotel was no frills affair. Checking in as easy. The room, I had a single, was clean and the bed as very comfortable. The whole place had been remodeled to its former elegance. It's located in the heart of Reedley, close to some wonderful restaurants, especially breakfast. There is a great dance club nearby. Over Hotel Burgess was a great stay and I'd go back again.
Stayed 3 nights in Aug 2023

10/10 Excellent

Gonzalo Espinoza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Andrea

Stayed 1 night in Aug 2023

10/10 Excellent

Joon Nak

Liked: Cleanliness, staff & service, room comfort
Deep in History
I was shocked on arrival thar this had been the go-to hotel for the Korean resistance against Japanese colonization a century ago, and that much of the money to fund the provisional government in exile in Shanghai had been raised there. The hotel is immaculately maintained in its historic form although the rooms themselves need a bit of work. But comfortable and staff were friendly.
Stayed 2 nights in Jul 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Neat little place. Stayed there during a business trip and was happy with the simple accommodations. Enjoyed the old building, wood floors, and B&B feel. Thanks
Stayed 1 night in Jul 2023

6/10 Okay

Jorge

Travelled with family
Disliked: Staff & service
Check in and check out time we’re not like many other hotels. Check in was at 5 and check out at 12. The bath tub was stained and dirty with deist from the spout.
Stayed 1 night in Jul 2023

10/10 Excellent

Anne

Travelled with family
Liked: Property conditions & facilities
Hotel Burgess, a great stay.
Besides being spotlessly clean the comfort was fantastic, and the decor done with great care to make our visit like a trip back in time when downtown hotels were all the rage!
Stayed 2 nights in Jul 2023

8/10 Good

Ulises

Stayed 1 night in Jul 2023

10/10 Excellent

Anthony

Stayed 1 night in Jul 2023

10/10 Excellent

Deandrey

Liked: Cleanliness, staff & service, property conditions & facilities
Thee best for what I paid
Stayed 2 nights in Jun 2023

10/10 Excellent

Robert

Stayed 2 nights in Jun 2023

8/10 Good

Remis

Stayed 1 night in Jun 2023

8/10 Good

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

George

Stayed 1 night in Jun 2023

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness
It’s a lot of roches big and small and is not nice to sleep whit roches
Stayed 2 nights in Jun 2023

10/10 Excellent

Ryan

Very clean, very friendly front desk. Beds were good and things worked as expected.
Stayed 1 night in May 2023

10/10 Excellent

Isabel

Stayed 1 night in May 2023

10/10 Excellent

Alma

Stayed 2 nights in May 2023

8/10 Good

Jayne

Stayed 1 night in May 2023

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Located in downtown Reedley this hotel offers convenient shops to walk around and enjoy. Was a neat experience staying in a historical hotel. Location is perfect. The staff is wonderful.
Stayed 2 nights in May 2023

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hostess Wendy was VERY friendly, informative & helpful.
Stayed 2 nights in May 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

2/10 Terrible

Fernando

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Bre-Jion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A cute boutique hotel
This was a surprising pick when I needed a hotel room for a weding. I was surprised to find a newer amenities in such a historic hotel. The Hotel manager was super accomodating and very friendly. The hotel wifi was a consistently strong signal which I needed for work. The entire time I felt safe as there were security cameras everywhere on the property. If I ever am visiting the area again I will be certain to stay here again.
Stayed 3 nights in Apr 2023