Sure Hotel by Best Western Arras Nord

Photo gallery for Sure Hotel by Best Western Arras Nord

Primary image
Indoor spa tub
In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk

Overview of Sure Hotel by Best Western Arras Nord

Sure Hotel by Best Western Arras Nord

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
Route Départementale 950, Fresnes-les-Montauban, Pas-de-Calais, 62490

Explore the area

  • Popular LocationNautical Base of Saint-Laurent-Blangy8 min drive
  • Popular LocationGrand Place9 min drive
  • Popular LocationPlace des Heros10 min drive
  • AirportLille (LIL-Lesquin)27 min drive

Choose dates to view prices

About this area

Fresnes-les-Montauban

Sure Hotel by Best Western Arras Nord is located in Fresnes-les-Montauban. Maison Robespierre and Ancienne Chartreuse are cultural highlights, and some of the area's landmarks include Citadelle d'Arras and Centre Historique Minier.

What's nearby

  • Nautical Base of Saint-Laurent-Blangy - 8 min drive
  • Grand Place - 9 min drive
  • Place des Heros - 10 min drive
  • Arras Hotel de Ville - 14 min drive
  • Notre Dame Cathedral - 15 min drive

Getting around

  • Arras Bailleul-Sire-Berthoult Station - 6 min drive
  • Lille (LIL-Lesquin) - 27 min drive

Restaurants

  • Hôtel de l'Aquarium - 5 min drive
  • Le 13 - 8 min drive
  • Les Jardins de Saint-Laurent - 8 min drive
  • Air Accueil - 9 min drive
  • La Taverne des Gaulois - 9 min drive

About this property

Sure Hotel by Best Western Arras Nord

Hotel in Fresnes-les-Montauban with steam room and restaurant
A restaurant, a bar/lounge and a steam room are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a spa tub and a TV in a common area are on-site. All 41 individually decorated rooms feature free WiFi and espresso makers. Other amenities available to guests include LED TVs, free bottled water and hairdryers.
Sure Hotel by Best Western Arras Nord offers 41 air-conditioned accommodations with espresso makers and a safe. Each accommodation is individually furnished and decorated. LED televisions are featured in guestrooms. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a spa tub and a steam room.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: EUR 12 for adults and EUR 12 for children
  • 1 restaurant
  • 1 bar

Things to do

  • Hot tub
  • Steam room

Conveniences

  • No lifts

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage

Languages spoken

  • English
  • French

Business services

  • Meeting rooms - 4

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Upper floors only accessible by stairs
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LED TV

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 6:00 PM - 2:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 6:00 PM - 10:00 AM
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 12 for adults and EUR 12 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Cheques-vacances and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Sure By Best Arras Nord
Sure Hotel by Best Western Arras Nord Hotel
Sure Hotel by Best Western Arras Nord Fresnes-les-Montauban

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 56 out of 110 reviews
5 - Excellent 51%
Rating 4 - Good. 38 out of 110 reviews
4 - Good 35%
Rating 3 - Okay. 10 out of 110 reviews
3 - Okay 9%
Rating 2 - Poor. 1 out of 110 reviews
2 - Poor 1%
Rating 1 - Terrible. 5 out of 110 reviews
1 - Terrible 5%

4.5/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean and hospitable. Beds are very comfortable and facilities good.
Stayed 1 night in Apr 2022

3/5 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel but hard to locate by car
Once you find it in the sark with no obvious signs from busy main roads, this is a comfortable hotel for a stop-over. The room was clean but not heated when we arrived which would have helped as warm air heating takes some time to warm a large room. Also the barhroom heating needed some explanation as too complex for a simple job. Breakfast was sufficient but had to be taken in our room for some reason and too little table and seating space for two people. I realise the hotel had few guests on a Sunday night but even so they could have let us eat it in the very spacious breakfast room.
Stayed 1 night in Jan 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021