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"Not impressed that check in times state 4pm, but could not check in until 4.45 after having to argue with the desk as our room was still not ready for us (given alternative rook) because cleaner was still there (i saw them still working on the room we were supposed to have) at gone 5pm . "

"Yes but costs"

"Excellent "

"Lovely stay"

"Internet was good. Room was clean n good choice for breakfast"

"Reception and dining nice, staff friendly, rooms very dated and tired"

"If all you need is a bed then it's decent"

"Great value and clean rooms "

"Alicia (the blonde haired lady on reception - hoping i’ve remembered your name correctly!) was absolutely incredible with looking after us. The food was delicious with a very generous breakfast spread, the spa was clean and tidy. The room was so comfortable and tidy, lovely bed!! only a few things which we feel could improve; the coffee, tea and biscuits were not restocked every day so we often had to call to ask. Flannels and a toilet roll were not always resupplied so we needed to call for those too. Kids were very loud and splashing in the pool so the spa wasn’t always the most relaxing. However, we are so thankful for our stay and we will be back!! Thank you Alicia for making it so special, we hope to see you again on our next visit! 5 stars to Alicia (so sorry if my spelling is wrong!) but please do pass on my praise. "