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Reviews of Serways Hotel Weiskirchen Nord

2.5 out of 5
Serways Hotel Weiskirchen Nord
An der Autobahn A3, Rodgau, HE

Reviews

8.6

Excellent

Rating 10 - Excellent. 68 out of 149 reviews" "
Rating 8 - Good. 66 out of 149 reviews" "
Rating 6 - Okay. 7 out of 149 reviews" "
Rating 4 - Poor. 2 out of 149 reviews" "
Rating 2 - Terrible. 6 out of 149 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy with our stay.
When we have arrived, the hotel was “closed” with no reception. Sign at the door asked us to check in in the nearby Shell petrol station. The station staff was helpful but with poor english therefore apart from obtaining the keys, we were really not given any other info (eg, to use side doors to get in to the hotel building - we had to figure this out thanks to another sign) so the initial experience was… unusual. However, the room was clean, served its purpose and the receptionist in the morning was super nice and helpful. We were offered limited breakfast options (I believe due to lack of staff) and overall were happy with our stay. Hotel is right next to the motorway so not a place to hang around, but great if you need a place to stay overnight before continuing on your journey.
Stayed 1 night in Aug 2023

2/10 Terrible

Katarina

Stayed 1 night in Aug 2023

10/10 Excellent

Razvan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Nice and spacious room, with comfy beds. Room was very quiet, even if the hotel is near the Autobahn.
Stayed 1 night in Apr 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kettle in the rooms would work
Stayed 1 night in Feb 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belt and braces basic but quality accommodation
Stayed 1 night in Feb 2023

2/10 Terrible

Ghulam

Liked: Cleanliness, property conditions & facilities
I should not recommend this place to anyone. This place is located in the middle of no where. Even it’s hard to get Uber down there.
Stayed 2 nights in Sep 2022

8/10 Good

Norbert

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Spend two separate nigths here, both was ok. Petrol station and Mcdonnalds and other food shop next to the hotel so that was very handy. We ordered a breakfast for 12€/person, i think was a fair food served for this money. We eat full ourself, so managed to have a long first drive after check out from the hotel. Room is clean, had a extra small baby cot. Also dog friendly, paid 15€ for our frenchy without a problem. Front and back hotel not too noise. But a little bit the hallway on each floor was. Overall was all ok, i think we gonna use it again when travelling to Hungary🇾🇪.
Stayed 1 night in Aug 2022

8/10 Good

Walter

Liked: Cleanliness, staff & service, amenities
Convient to highway and fuel stop room were small, but very clean and comfortable. Great for a traveler looking for a place to stay.
Stayed 1 night in Jun 2022

10/10 Excellent

Ryan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Yes.
Stayed 1 night in Apr 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what was needed, no frills, clean
Like staying at a brand new Motel 6, truck stop adjacent. Not a place you want to just hang out in the parking lot all day but totally fine for a place to sleep near the Autobahn. Very short walk to (also brand new) roadside shop and Cafe, including a McDonald's for a cheap-ish breakfast. Reception was open very late which is a nice bonus. First room smelled weird (smokers?) but they immediately switched us to a different room and it was fine. Reasonably nice people working there.
Stayed 2 nights in Dec 2021

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic, next to the highway
Perfect for one night stop in Germany. Really good customer service.
Stayed 1 night in Oct 2020

10/10 Excellent

Roxana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Malcolm, Leeds, UK

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient and quiet. Above all, very helpful receptionist and friendly staff.
Stayed 1 night in Aug 2020

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stoppover
Very convenient hotel just off A3 motorway near Selignestadt. No frills but for an overnight stay it was perfect. Breakfast was worth paying for.
Stayed 1 night in Jul 2020

8/10 Good

Ok, San Diego

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only accessible from the autobahn,, but navigation took us to the back,which is not accessible.
Stayed 1 night in Aug 2019

10/10 Excellent

Timea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would book this hotel again
I recommend this hotel if you need accommodation close to the motorway. Receptionist were so kind and helpful. The room was clean. There is a restaurant nearby with great german food.
Stayed 1 night in Jul 2019
Response from . on 18 Jul 2019
Dear guest, thank you very much for taking the time to share your review. We are happy that you had a great time and enjoyed your stay at our Hotel. We are looking forward to welcoming you soon again.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and serviceable with friendly staff.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Ok hotel but let down by service station location
Decent hotel with nice simple but clean rooms. Room smelt of rotten eggs upon entering, drains in bathroom smelt bag, had to vent out the room upon arrival. Decent free open wifi. We have stayed at other Serways including one about 30 minutes down the road from this one which were much better. This hotel is located on a very old fashioned and basic services, more of a trucker services really. Hotel car park was packed and the service car park was rammed with trucks. Be warned this hotel has literally no where to get dinner, arrived at 8am and the hotel had nothing, restaurant in services had left overs which I wouldn't even feed my dog whilst petrol station had one sandwich left over.
Stayed 1 night in Jun 2019
Response from . on 18 Jul 2019
Dear guest, thank you very much for taking the time to review our hotel. We are truly sorry that you had an unpleasant experience. Please be assured that this does not reflect our service standards and that we follow up the situation with our entire team. We are happily looking forward to welcoming you again despite the recent inconvenience.

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Value
Clean, quiet, and modern. Would stay here again.
Stayed 1 night in Apr 2019
Response from . on 25 Apr 2019
Dear guest, thank you very much for taking the time to share your review. We are happy that you had a great time and enjoyed your stay at our Hotel. We are looking forward to welcoming you soon again.

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was a little cold at first and the heating was slow to warm the room, Not a problem just thought I’d mention it, excellent staff and facilities, no faults, breakfast was delicious
Stayed 1 night in Dec 2018
Response from . on 13 Dec 2018
Dear guest, thank you very much for taking the time to share your feedback. We are happy that you had a pleasant stay and we are looking forward to welcoming you again in our hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient to FRA airport. Friendly staff and clean rooms.
Stayed 1 night in Sep 2018
Response from . on 17 Oct 2018
Dear guest, thank you very much for taking the time to share your review. We are happy that you had a great time and enjoyed your stay at our Hotel. We are looking forward to welcoming you soon again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean,basic hotel.
Very nic ,clean hotel. Staff were friendly and very helpful.
Stayed 2 nights in Sep 2018
Response from . on 27 Sept 2018
Dear guest, thank you very much for taking the time to share your review. We are happy that you had a great time and enjoyed your stay at our Hotel. We are looking forward to welcoming you soon again.

10/10 Excellent

Anthony

Unexpectedly good
Stayed here for an overnight stop travelling along the A3. We expected standard motorway accommodation but were pleased and surprised by the quality on offer. The bedroom was a little on the small size, but for an overnight stop, not really an issue. Although on a motorway service area, it was very quiet, with the hotel a little way from the main services buildings. Breakfast was another pleasant surprise, with a good selection of hot and cold food, served in the hotel, not in the services themselves. Overall, a really good find, we would have no hesitation in returning again in the future.
Stayed 1 night in Sep 2018
Response from . on 20 Sept 2018
Dear guest, thank you very much for taking the time to share your review. We are happy that you had a great time and enjoyed your stay at our Hotel. We are looking forward to welcoming you soon again.

8/10 Good

Dat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good place to stay.
The room was comfortable and clean though there was little desk space. Good Wi-Fi. The staff was attentive and courteous. The breakfast was good. Parking was free, which is something we did not find else were during this trip to Germany. There is no restaurant nearby except for the truck stop eatery. Hotel was on the north side of A3 so it takes some work on the GPS to get to it if you are traveling east on A3. I would recommend this hotel if you are not looking for something luxurious.
Stayed 3 nights in Jul 2018
Response from . on 2 Aug 2018
Dear guest, thank you very much for taking the time to share your feedback. We are happy that you had a pleasant stay and we are looking forward to welcoming you again in our hotel.

10/10 Excellent

Lamprini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fantastic!!!!
Really clean quiet in the middle of a natural landscape and with a very good vfm.
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very clean and the staff were exceptionally friendly and helpful. The room was small, but adequate. It is at a truck stop.
Stayed 1 night in Jun 2017

10/10 Excellent

Chiles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great business hotel
very impressed would stay here again

10/10 Excellent

Daniela, West Linn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel on Autobahn great for road trip break
Clean, modern, friendly and convenient
Response from Michael Lerch on 11 Jul 2016
Thank you so mutch.

10/10 Excellent

malika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Michael Lerch on 11 Jul 2016
Vielen Dank für Ihre tolle Bewertung.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good accommodation for travelling Frankfrut
It was very clean tha the emplyoees were very kind.
Response from Michael Lerch on 11 Jul 2016
Thanks for your review. Yes, we have very friendly staff who always like to have for our guests since

8/10 Good

Richard

Liked: Staff & service

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Parking place trucks
Stayed 1 night in Mar 2024

8/10 Good

Christoph

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Barbara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

BARRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greatt
You want an highway hotel to be clean and efficient. Both where the case and a friendly lady at the desk.
Stayed 1 night in Dec 2023

8/10 Good

Torsten

Stayed 3 nights in Nov 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Renato

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Manfred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Pam

Stayed 1 night in Oct 2023

10/10 Excellent

Laura

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very practical location on the highway if you need to rest
Stayed 1 night in Sep 2023

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ruhige Zimmer trotz Autobahnhotel
Bequeme Betten. Trotz Autobahnhotel sehr ruhig. Gepflegte Zimmer.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Melanie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Probleme beim Check-in durch den Umstand, dass Hotelrezeption nicht besetzt war. Unfreundlicher Empfang an einer Tankstelle.
Stayed 1 night in Apr 2023

8/10 Good

Stefan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Lage an der Raststätte ist vor allem dann günstig, wenn man auf der Durchreise ist. Ich hatte in der Nähe zu tun und musste dann etwas umständlich wieder hinfahren. Eine Zufahrt vond er Landstraße wäre schön, die ist ein paar Meter daneben, aber wahrscheinlich nicht möglich. Ansonsten ist es sauber und das Preis-/Leistungsverhältnis ist angemessen. WIe so oft gibt es auf dem Zimmer nur indirektes Schummerlicht. Der angenehm große Fernseher ist die hellste Lichtquelle.
Stayed 2 nights in Oct 2022

2/10 Terrible

Simge

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
NIE WIEDER! Respektlose Empfangsdame die mich neben Ihrer Kollegin beleidigt hat, nicht funktionierende Klimaanlage bzw Raumerhitzer, schmutzige und unangenehm riechende Zimmer! Ich musste mich 2 Tage damit rumschlagen bis ich von einer freundlichen und kompetenten Kollegin von Ihr die Stornierung und Rückerstattung erhalten habe. Auf Beschwerde E-Mail hat der Hotelleiter sich mit 2 Sätzen geäußert. Gebe nächstesmal lieber 50-100€ mehr aus und habe dann wenigstens meine Ruhe.
Stayed 5 nights in Oct 2022

10/10 Excellent

Ahmet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles gut
Stayed 1 night in Sep 2022

10/10 Excellent

jan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goede ligging fijn en net personeel goede nette kamers met alle voorzieningen. Mekkelijk te vinden vildoende parkeergelegenheid
Stayed 1 night in Jul 2022

4/10 Poor

Melanie

Stayed 1 night in Jul 2022