Mercure Hotel Kaiserhof Frankfurt City Center

4.5 star property
Luxury hotel near Main Tower

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Mercure Hotel Kaiserhof Frankfurt City Center

Photo gallery for Mercure Hotel Kaiserhof Frankfurt City Center

Lobby
Exterior
Premium bedding, down duvets, minibar, in-room safe
Restaurant
Interior entrance

Overview of Mercure Hotel Kaiserhof Frankfurt City Center

8.0

Very good

Popular amenities

  • Breakfast available
  • Free WiFi
  • Gym
  • Parking available
  • Laundry
  • Air conditioning
The price is £66
Price available on 14/4/2024

Check out the area

Kaiserstr. 62, Frankfurt, HE, 60329
  • Popular LocationFrankfurt Christmas Market14 min walk
  • Popular LocationSkyline Plaza14 min walk
  • Popular LocationMyZeil18 min walk
  • AirportFrankfurt (FRA-Frankfurt Intl.)19 min drive
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Room options

Superior Double Room, 1 Double Bed

cleanliness

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2018
Blackout curtains
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed

Privilege, Suite, 1 Double Bed

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2018
  • 527 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Standard Room, 2 Single Beds

cleanliness

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2018
Blackout curtains
  • 215 sq ft
  • City view
  • Sleeps 2
  • 2 Single Beds

Privilege, Twin Room, Multiple Beds

cleanliness

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2018
Blackout curtains
  • 301 sq ft
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

Superior Room, 2 Single Beds

cleanliness

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2018
Blackout curtains
  • 258 sq ft
  • Sleeps 3
  • 2 Single Beds

Standard Double Room, 1 Double Bed

cleanliness

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2018
Blackout curtains
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Frankfurt

Mercure Hotel Kaiserhof Frankfurt City Center is located in Bahnhofsviertel, a neighbourhood in Frankfurt, and is in the entertainment district and near a metro station. Alte Oper and Festhalle Frankfurt are cultural highlights, and travellers looking to shop may want to visit Skyline Plaza and Frankfurt Christmas Market. Senckenberg Museum and Palmengarten are also worth visiting. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Main Tower - 10 min walk
  • Frankfurt Christmas Market - 14 min walk
  • Alte Oper - 14 min walk
  • Skyline Plaza - 14 min walk
  • MyZeil - 18 min walk

Getting around

  • Frankfurt (ZRB-Frankfurt Central Train Station) - 3 min walk
  • Central Station Tram Stop - 3 min walk
  • Frankfurt Airport (FRA) - 20 min drive

Restaurants

  • Der Fette Bulle - 1 min walk
  • Starbucks - 1 min walk
  • Mosel-Eck - 2 min walk
  • Kakadu - 1 min walk
  • eatDOORI - 1 min walk

About this property

Mercure Hotel Kaiserhof Frankfurt City Center

Luxury hotel in Bahnhofsviertel, rejuvenated in 2018
Main Tower and Alte Oper are located near Mercure Hotel Kaiserhof Frankfurt City Center, which provides shopping on-site, dry cleaning/laundry services and car hire on-site. Free in-room WiFi is available to all guests, along with a bar and a gym.
Other perks include:
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • Express check-out, express check-in and tour/ticket information
  • Free newspapers, a 24-hour front desk and luggage storage
Room features
All 106 rooms boast comforts such as premium bedding and pillow menus, in addition to perks such as free WiFi and air conditioning.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch flat-screen TVs with satellite channels
  • Free infant beds, tablet computers and coffee/tea makers

Languages

Arabic, English, Farsi, German, Italian, Spanish, Turkish

Sustainability

Sustainability practices

Comprehensive food waste policy
Double-glazed windows
Energy-saving switches
Housekeeping on request
Change of bedsheets on request
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 22 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM–10:30 AM for a fee: EUR 23 per person
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Executive Lounge

Things to do

  • Bicycle rentals
  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,229 square feet of conference space
  • 8 meeting rooms
  • Business centre
  • Computer station

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Built in 1980
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - April 2018
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Toilet with electronic bidet
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 23 per person
  • Self-parking fee: EUR 22 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Kaiserhof Frankfurt City Center
Mercure Hotel Frankfurt City Center
Mercure Hotel Kaiserhof
Mercure Hotel Kaiserhof Frankfurt City Center
Mercure Kaiserhof
Mercure Kaiserhof Frankfurt City Center
Mercure Hotel Kaiserhof Frankfurt City Frankfurt
Mercure Hotel Kaiserhof Frankfurt City Center Hotel
Mercure Hotel Kaiserhof Frankfurt City Center Frankfurt
Mercure Hotel Kaiserhof Frankfurt City Center Hotel Frankfurt

Frequently asked questions

Is Mercure Hotel Kaiserhof Frankfurt City Center pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Mercure Hotel Kaiserhof Frankfurt City Center?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at Mercure Hotel Kaiserhof Frankfurt City Center on 14 Apr 2024 start from £66.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Hotel Kaiserhof Frankfurt City Center?

Self-parking is available for EUR 22 per day. Limited spots are available.

What time is check-in at Mercure Hotel Kaiserhof Frankfurt City Center?

Check-in start time: 3:00 PM; check-in end time: 3:00 AM. Late check-in is available during limited hours.

What time is check-out at Mercure Hotel Kaiserhof Frankfurt City Center?

Checkout is at noon.

Where is Mercure Hotel Kaiserhof Frankfurt City Center located?

Located in Bahnhofsviertel, this luxury hotel is within a 15-minute walk of Kaiserstrasse, Main Tower and Frankfurt Christmas Market. Alte Oper and Römerberg are also within 15 minutes. Central Station Tram Stop and Weserstraße-Münchener Straße Tram Stop are within a 5-minute walk.

Mercure Hotel Kaiserhof Frankfurt City Center Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 304 out of 1003 reviews" "
Rating 8 - Good. 447 out of 1003 reviews" "
Rating 6 - Okay. 151 out of 1003 reviews" "
Rating 4 - Poor. 61 out of 1003 reviews" "
Rating 2 - Terrible. 40 out of 1003 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hong Jian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very good stay in this hotel. All the staffs of the front desk were very helpful and extremely friendly.
Stayed 4 nights in Mar 2024

10/10 Excellent

Hong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room 704 has bathtub so I can take hot bath everyday. The front desk clerks are extremely friendly. All of them are knowledgeable about how to use the computer to help hotel guests to check in their flights and get boarding pass from the computer.
Stayed 3 nights in Mar 2024

6/10 Okay

imtiaz

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

8/10 Good

Oyunjargal

Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 19 nights in Nov 2023

6/10 Okay

Prudence A.

Travelled with family
Liked: Staff & service
Front desk & dining room staff were lovely. Breakfast was fantastic. Both mornings, housekeeping rang the doorbell before 8a to try and restock the mini bar, even though do not disturb light was on. It was well before we had woken up after working through jetlag. The bathroom was dirty when I checked in. The shower barely held in water in, so the entire floor was wet after a quick, 5 minute rinse off. The AC/Heating didn't work in our room. Overall it was quiet and felt safe.
Stayed 2 nights in Nov 2023

8/10 Good

Hong Jian

Liked: Staff & service, amenities, property conditions & facilities
I stayed in this hotel for 4 days this time, but the housekeeping did NOT clean my room during the last day of my stay.
Stayed 4 nights in Oct 2023

2/10 Terrible

Yuki

Disliked: Staff & service

General property information

Reasons to Book
Nice Bathroom & Bathroom Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Nearest Airport
Frankfurt (FRA-Frankfurt Intl.)