Title: Muffato Plaza Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=5006061&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Muffato Plaza Hotel Families create lasting memories at this Portal da Foz retreat, where kids enjoy arcade games while adults relax by the sun-drenched outdoor pool ## Photo gallery for Muffato Plaza Hotel ![Outdoor pool, pool loungers - Muffato Plaza Hotel (Foz do Iguaçu)](https://images.trvl-media.com/lodging/6000000/5010000/5006100/5006061/80860372.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Coffee service - Muffato Plaza Hotel (Foz do Iguaçu)](https://images.trvl-media.com/lodging/6000000/5010000/5006100/5006061/3be71867.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Double Room, 1 Double Bed | Minibar, desk, soundproofing, free WiFi - Muffato Plaza Hotel (Foz do Iguaçu)](https://images.trvl-media.com/lodging/6000000/5010000/5006100/5006061/562c80f4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sun deck - Muffato Plaza Hotel (Foz do Iguaçu)](https://images.trvl-media.com/lodging/6000000/5010000/5006100/5006061/d99f821d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Muffato Plaza Hotel (Foz do Iguaçu)](https://images.trvl-media.com/lodging/6000000/5010000/5006100/5006061/0048204c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Muffato Plaza Hotel, in the heart of Portal da Foz, is perfect for family getaways. Kids enjoy arcade games while parents relax by the outdoor pool or at the bar. Multilingual staff receive praise, and a breakfast buffet starts each day right. ## Reviews 7.0 Good ## Popular amenities - Pool - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi - Restaurant £49 includes taxes & fees 27 Feb - 28 Feb ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-21&endDate=2026-02-22&selected=5006061&PinnedHotelID=5006061&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-21&endDate=2026-02-22&selected=5006061&PinnedHotelID=5006061&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=5006061&PinnedHotelID=5006061&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=5006061&PinnedHotelID=5006061&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=5006061&PinnedHotelID=5006061&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=5006061&PinnedHotelID=5006061&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=5006061&PinnedHotelID=5006061&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=5006061&PinnedHotelID=5006061&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ### View all photos for Standard Double Room, 1 Double Bed ![Standard Double Room, 1 Double Bed | Minibar, desk, soundproofing, free WiFi](https://images.trvl-media.com/lodging/6000000/5010000/5006100/5006061/a95e3cc9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 1 Double Bed 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Flat-screen TV Private bathroom Minibar Daily housekeeping Desk - Sleeps 3 - 1 Double Bed ### View all photos for Standard Triple Room ![Standard Triple Room | Minibar, desk, soundproofing, free WiFi](https://images.trvl-media.com/lodging/6000000/5010000/5006100/5006061/aa9f5611.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Private bathroom Minibar Daily housekeeping Desk - Sleeps 4 - 1 Double Bed and 1 Single Bed ### View all photos for Standard Twin Room ![Standard Twin Room | Minibar, desk, soundproofing, free WiFi](https://images.trvl-media.com/lodging/6000000/5010000/5006100/5006061/ecabf786.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room ### Highlights Soundproofed Air conditioning Flat-screen TV Private bathroom Minibar Daily housekeeping Desk - Sleeps 3 - 2 Large Single Beds ### View all photos for Standard Triple Room (Twin) ![Standard Triple Room (Twin) | Minibar, desk, soundproofing, free WiFi](https://images.trvl-media.com/lodging/6000000/5010000/5006100/5006061/4735dd6b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room (Twin) 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Flat-screen TV Private bathroom Minibar Daily housekeeping Desk - Sleeps 4 - 3 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFoz-Do-Iguacu-Hotels-Muffato-Plaza-Hotel.h5006061.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFoz-Do-Iguacu-Hotels-Muffato-Plaza-Hotel.h5006061.Hotel-Information) ## About the area Located in Portal da Foz, a neighbourhood in Foz do Iguaçu, Muffato Plaza Hotel is in a national park. Adrena Kart and Abseiling in the Iguacu Canyon are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Foz Do Iguacu Country Club and Blue Park Foz. Travelling with kids? Consider Blue Park Foz and Acquamania. [Visit our Foz do Iguaçu travel guide](https://www.expedia.co.uk/Foz-Do-Iguacu.dx180997) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-25.50149%2C-54.53629&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=cW8nGT8YG4AoZJ_QmZ8K0MtLZxg=) BR 277, km 726, Foz do Iguaçu, PR, 85867-000 ### What's nearby - ![Three Borders Mark showing a river or creek and forest scenes](https://images.trvl-media.com/place/6209460/e4216325-5d71-444a-92a5-8ba4866bb1b1.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Three Borders Landmark 21 min drive \- 10.3 miles - ![Bird Park which includes zoo animals and bird life](https://images.trvl-media.com/place/6171485/a7a57b7b-50e2-4322-9a07-53ee737489c3.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Parque de Aves 22 min drive \- 12.9 miles - ![0_c18a645e-8533-4a4a-abef-7686eb458c87_raw](https://images.trvl-media.com/place/6242244/bd390515-7fcd-40a8-ba11-86c5c5929110.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Entrance to the Iguassu Falls 23 min drive \- 13.3 miles - Rafain Palace Convention Center 5 min walk \- 0.3 miles - Cataratas Avenue 9 min drive \- 5.2 miles ### Getting around - Urban Transport Terminal 13 min drive - Central Station 37 min drive - Iguassu Falls (IGU-Foz do Iguacu Intl.) 30 min drive ### Restaurants - Restaurante 3 min walk - Restaurante Rossi 1 min walk - Café da Manhã 3 min walk - Panificadora e Confeitaria Pao da Vida 12 min walk - Tapioca Nordestina 4 min drive ## About this property ### Muffato Plaza Hotel Family-friendly hotel near Cataratas Avenue You can look forward to a free breakfast buffet, a garden and an arcade/games room at Muffato Plaza Hotel. The on-site restaurant offers breakfast, lunch and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi. You'll also find perks such as: - An outdoor pool and a children's pool, along with sunloungers - Free self-parking - A gift shop, a billiards/pool table and smoke-free property - A banquet hall, multilingual staff and 1 meeting room Room features All 128 rooms feature comforts such as air conditioning, in addition to perks such as free WiFi and sound-insulated walls. Other conveniences in all rooms include: - Daily housekeeping, desks and phones ## Similar properties ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/5000000/4360000/4353800/4353737/b178a887.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Luz Hotel by Castelo Itaipava Polo Centro - Pool - Hot tub - Breakfast included - Free Wi-Fi 9.2 Wonderful 1,076 reviews £56 includes taxes & fees 25 Feb - 26 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=4353737&PinnedHotelID=4353737&HadPinnedHotel=true®ionId=-1&adults=2) ![Buffet](https://images.trvl-media.com/lodging/2000000/1600000/1594000/1593948/0057b9be.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Foz Presidente Comfort Hotel Foz do Iguacu City Centre - Pool - Breakfast included - Pet-friendly - Free Wi-Fi 8.8 Excellent 477 reviews £39 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=1593948&PinnedHotelID=1593948&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/13000000/12330000/12325900/12325893/a1d25c56.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Golden Park Internacional Foz & Convenções By Nacional Inn Foz do Iguacu City Centre - Pool - Breakfast included - Kids’ pool - Water slide 8.2 Very good 582 reviews £63 includes taxes & fees 2 Mar - 3 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=12325893&PinnedHotelID=12325893&HadPinnedHotel=true®ionId=-1&adults=2) ![Coffee and/or coffee maker](https://images.trvl-media.com/lodging/114000000/113240000/113237600/113237522/94faf9f5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Portinari Ponte da Amizade Vila Portes - Pool - Breakfast included - Pet-friendly - Kids’ pool 8.2 Very good 56 reviews £37 includes taxes & fees 4 Mar - 5 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-04&endDate=2026-03-05&selected=113237522&PinnedHotelID=113237522&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas](https://images.trvl-media.com/lodging/3000000/2960000/2959500/2959483/86deeb4a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Nacional Inn Foz do Iguaçu Cataratas - Pool - Hot tub - Breakfast included - Kids’ pool 8.2 Very good 676 reviews £48 includes taxes & fees 27 Feb - 28 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=2959483&PinnedHotelID=2959483&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/530000/527100/527016/1c53f007.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Complexo Eco Cataratas Resort by SJ Cataratas - Pool - Breakfast included - Spa - Pet-friendly 9.2 Wonderful 889 reviews £74 includes taxes & fees 17 Mar - 18 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=527016&PinnedHotelID=527016&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas](https://images.trvl-media.com/lodging/13000000/12760000/12753100/12753030/e0b07f57.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cataratas Park Hotel e Eventos Cataratas - Pool - Hot tub - Breakfast included - Kids’ pool 8.2 Very good 400 reviews £59 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=12753030&PinnedHotelID=12753030&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/2000000/1150000/1143600/1143508/w2835h2124x0y0-de7aeee6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Continental Inn Foz do Iguacu City Centre - Pool - Breakfast included - Pet-friendly - Free Wi-Fi 8.6 Excellent 834 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-07&endDate=2026-03-08&selected=1143508&PinnedHotelID=1143508&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/4000000/3460000/3450400/3450336/b4cf1383.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Foz do Iguaçu Foz do Iguacu City Centre - Pool - Breakfast included - Pet-friendly - Kids’ pool 8.2 Very good 543 reviews £39 includes taxes & fees 23 Feb - 24 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=3450336&PinnedHotelID=3450336&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/106000000/105380000/105373300/105373298/3296ea5f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Coroados Foz Express Foz do Iguacu City Centre - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 9.4 Exceptional 327 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-07&endDate=2026-03-08&selected=105373298&PinnedHotelID=105373298&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-07&endDate=2026-03-08&selected=5006061&PinnedHotelID=5006061&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=5006061,4353737,1593948,12325893,113237522) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - RV/bus/lorry parking (surcharge) on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast available daily 6 AM to 10 AM - A bar/lounge - A restaurant ### Things to do - Arcade/game room - Billiards/pool table - Children's pool - Gym - Outdoor pool - TV in common areas ### Family friendly - Arcade/game room - Children's pool - Laundry facilities - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Business services - Business centre - Computer station - Conference centre - Meeting room ### Outdoors - Garden - In a national park - Pool loungers ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 1 building - 2 floors - Banquet hall - Smoke-free property ## Room amenities ### Bathroom - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Limited room service - Minibar ### More - Air conditioning - Desk - Phone - Soundproofed rooms ## Policies ### Check-in Check-in time starts at 2:00 PM Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 11 AM Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of BRL 20.00 per pet, per day Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 6 kg per pet) Restrictions apply; for more information contact the property on the number on the booking confirmation ### Children and extra beds Children are welcome 1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Pet fee: BRL 20.00 per pet, per day - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system, a first aid kit and window guards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information. ### Property is also known as Muffato Plaza Muffato Plaza Foz Do Iguacu Muffato Plaza Hotel Muffato Plaza Hotel Foz Do Iguacu Muffato Plaza Hotel Hotel Muffato Plaza Hotel Foz do Iguaçu Muffato Plaza Hotel Hotel Foz do Iguaçu ## Frequently asked questions ### Does Muffato Plaza Hotel have a pool? ### How much does it cost to stay at Muffato Plaza Hotel? ### Is Muffato Plaza Hotel pet-friendly? ### How much is parking at Muffato Plaza Hotel? ### What time is check-in at Muffato Plaza Hotel? ### What time is check-out at Muffato Plaza Hotel? ### Where is Muffato Plaza Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Muffato Plaza Hotel Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.0 Cleanliness ### 7.0 Location ### 7.6 Staff & service ### 6.6 Property conditions & facilities 10 - Excellent 19 8 - Good 31 6 - Okay 20 4 - Poor 13 2 - Terrible 7 ## Reviews ### 8/10 Good #### JEFERSON 11 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel com boa localização e acomodações! Hospedagem sem problemas! O hotel estava em reformas, mas as acomodações são boas. Estacionamento amplo e gratuito. ##### JEFERSON Stayed 1 night in Apr 2025 ### 8/10 Good #### Iosmir 6 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Ótimo custo benefício ##### Iosmir Stayed 7 nights in Dec 2024 ### 6/10 Okay #### Helvio 4 Jan 2025 Liked: Cleanliness #### Poderia ser melhor!!! Tivemos dificuldade para subir escadas com as bagagens, não possui elevador no hotel. A piscina não estava limpa adequadamente. O banheiro é muito apertado. Os funcionários fizeram confusão com a forma de pagamento e fiquei recebendo cobranças por e-mail. Um ponto positivo foi o café da manhã, que achei ótimo. ##### Helvio Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Andreas 27 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ótimo custo benefício Local muito bom custo benefício ótimo, bons atendentes. ##### Andreas Stayed 5 nights in Dec 2024 ### 8/10 Good #### Marco antonio 10 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Televisão não pegava nenhum canal, do restante tudo ótimo ##### Marco antonio Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Ederaldo Luiz 22 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort A cordialidade dos funcionários foi muito muito boa. ##### Ederaldo Luiz Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Luiz Antonio 29 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muito boa Foi muito boa, hotel com preço justo conforme as expectativas. Já fui hóspede em outras oportunidades. ##### Luiz Antonio Stayed 5 nights in Oct 2023 ### 8/10 Good #### CARMEN 28 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Todo estuvo muy bien ##### CARMEN Stayed 5 nights in Oct 2023 ### 4/10 Poor #### Carlos 2 May 2022 Disliked: Property conditions & facilities, room comfort #### Precisa melhor muito Muito antigo ##### Carlos Stayed 8 nights in Apr 2022 ### 2/10 Terrible #### Carlos Alberto 2 May 2022 Disliked: Property conditions & facilities, room comfort #### Ruim Faltou água duas noites, apartamento com papel de parede soltou, piscina suja, pintura desgastada e com mofo. Aspecto de abandono. ##### Carlos Alberto Stayed 6 nights in Apr 2022 ### 8/10 Good #### Douglas 7 Jun 2019 Liked: Property conditions & facilities, room comfort #### Empresa não emitiu nota fiscal Boa, apenas não emitiram nota fiscal. Me orientaram a procurar a nota fiscal via aplicativo, achei estranho, pois necessito da mesma para reembolso. ##### Douglas Stayed 2 nights in Jun 2019 ### 8/10 Good #### Verified traveller 9 May 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lençóis e o café da manhã deixaram a desejar. Poderiam ser melhores. ##### Verified traveller Stayed 1 night in Apr 2019 ### 4/10 Poor #### Camila 3 Dec 2018 Liked: Property conditions & facilities, room comfort Disliked: Staff & service #### Quarto reservado indisponível Fiz a reserva para um quarto de CASAL cerca de 20 a 30 dias antes da hospedagem. Ao chegar no quarto tinham duas camas de solteiro, desci até a recepção para tentar trocar de quarto e fui informada que não haviam mais disponíveis pois devido a promoção, os de casal haviam lotado. Porque existe reserva então? Sem contar na antipatia da funcionária que me atendeu. Preço do hotel é bom, porém deixou a desejar... ##### Camila Stayed 1 night in Nov 2018 ### 2/10 Terrible #### Veronica 30 Nov 2018 Disliked: Staff & service, property conditions & facilities, room comfort #### The hotel is very far from the center. Old hotel. The hotel is very far from the center. Old hotel. I don´t recommend ##### Veronica Stayed 1 night in Nov 2018 ### 6/10 Okay #### Emerim 23 Nov 2018 Liked: Cleanliness, property conditions & facilities, room comfort #### Bom estão melhorando Já me hospedei varias vezes no Muffato, vejo que estão progredindo com reformas dando mais conforto aos hóspedes, ocorreu alguns fatos que cabe ressaltar, não tinha controle da TV, solicitei duas vezes e não me levaram, o telefone também não estava funcionando, pedi para consertar ou trocar, porém também não fui atendido, no restante tudo certo, café da manhã ótimo. ##### Emerim Stayed 3 nights in Nov 2018 ### 4/10 Poor #### Soraia 1 Apr 2018 Disliked: Property conditions & facilities, room comfort #### Muito ruim Já tinha me hospedado no muffato e achei bom dessa vez foi muito ruim. O chuveiro estava amarrado com um plástico pois vasava por todos os lados. O café da manhã péssimo. ##### Soraia ### 8/10 Good #### Verified traveller 12 Mar 2018 Liked: Staff & service, property conditions & facilities #### Bom custo X beneficio. Acomodações simples. O ar condicionado gotejava e a cama é simples, com roupa de cama simples também. As instalações são ok (piscina estava um pouco suja mas nada que impedisse um mergulho). Os atendentes são super atenciosos e simpáticos. ##### Verified traveller Stayed 1 night in Feb 2018 ### 2/10 Terrible #### Eduardo 19 Feb 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel abandonado e imundo!!!! Já ficamos várias vezes neste hotel há 2 anos atrás, mas dessa vez fomos surpreendidos negativamente. O hotel está completamente abandonado sem manutenção, com tomadas abertas com a fiação exposta, com paredes imundas, lençóis transparentes de tão gastos... Porém, se fosse só isso até tudo bem... O problema mais sério foi com a falta de higiene. Havia aranha morta no box do nosso banheiro, barata no nosso banheiro e ratos caminhando livremente pela piscina. Pedimos no segundo dia de estada a troca de quarto, o que não foi suficiente... Tivemos que sair do hotel, porque nossa filha de 1 ano ficou até com diarreia... Fizemos uma denúncia na Vigilância Sanitária, porque este hotel não poderia estar aberto. Que fique o alerta a todos que pensam em lá se hospedar. ##### Eduardo Stayed 7 nights in Feb 2018 ### 6/10 Okay #### Klaus, Itapema 11 Jan 2018 Liked: Staff & service Disliked: Cleanliness #### Muita falta de higiene Atendimento nota 10, mas limpeza 0, quarto cheio de cabelos quando chegamos que tivemos que pedir para limpar. Banheiro feminino do saquão incapacitado de ser usado. ##### Klaus Stayed 1 night in Jan 2018 ### 4/10 Poor #### livia 19 Nov 2017 Disliked: Cleanliness, property conditions & facilities, room comfort Não tinha toalhas de rosto no checkin. Banheiro sujo no check in. Mesa do quarto suja. Cobraram chocolate não consumido. Goteiras pelo hotel todo. Descarga estranha. ##### livia Stayed 3 nights in Nov 2017 ### 4/10 Poor #### Lauren 16 Nov 2017 Disliked: Staff & service #### PEÇA QUARTO NA ALA NOVA!!! A Ala nova tem quarto bom, pelo menos o que me hospedei. Quarto amplo, cama confortável, bom chuveiro e estava limpo. No banheiro não tem nada de amenidades como touca plástica ou shampoo. Minhas amigas se hospedaram na ala antiga e relataram fiação elétrica exposta no quarto; tanto o quarto quanto o banheiro não estavam limpos, tinham manchas nas paredes e sabonete grudado nas paredes, enfim, quarto velho e totalmente desconfortável. A Área de café da manhã é feia, antiga, e o café em si é simples. Funcionários do hotel falavam alto nos corredores de madrugada!!! ##### Lauren Stayed 1 night in Oct 2017 ### 8/10 Good #### CLAYTON 31 Oct 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Mbom Muito bom ##### CLAYTON Stayed 5 nights in Oct 2017 ### 6/10 Okay #### Verified traveller 17 Oct 2017 #### Custo Beneficio Um lugar bom e com preço adequado ficamos decepcionados apenas com a comida uma vez que ela custa 28 reais. Serviço de Wifi simplesmente horrível. ##### Verified traveller Stayed 3 nights in Oct 2017 ### 4/10 Poor #### sidney 16 Oct 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Insatisfeito Falta logística e reforma nas instalações, funcionando sem condições de atender o público em geral. ##### sidney Stayed 3 nights in Oct 2017 ### 8/10 Good #### Giovane 16 Oct 2017 Liked: Cleanliness, staff & service, room comfort #### Atendeu as expectativas! Ótimo servico, café da manhã incrível... Recomendo! ##### Giovane Stayed 2 nights in Oct 2017 ---