Room, 1 King Bed, Non Smoking | Iron/ironing board, free WiFi, bed sheets

Reviews of Super 8 by Wyndham Fort Worth Entertainment District

2 out of 5

Reviews

5.0
Rating 10 - Excellent. 8 out of 48 reviews" "
Rating 8 - Good. 4 out of 48 reviews" "
Rating 6 - Okay. 8 out of 48 reviews" "
Rating 4 - Poor. 11 out of 48 reviews" "
Rating 2 - Terrible. 17 out of 48 reviews" "

4.8/10

Cleanliness

5.8/10

Staff & service

5.0/10

Amenities

4.2/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

4/10 Poor

Ruby

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't know if I liked anything. The TV was unwatchable because there was no signal. The refrigerator made noise where I couldn't sleep.
Stayed 4 nights in Apr 2024
Response from Manager on 16 Apr 2024
Hello Ruby, We apologize for the inconvenience you experienced during your stay. Your feedback helps us improve our services for future guests. We encourage you to reach out to our management team with any further concerns you may have.

2/10 Terrible

Per

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
General stage of disrepair. Had to ask for a new room twice bc window blinds were broken. Crack pipe burns on the bed covers.. You get the picture.
Stayed 2 nights in Apr 2024
Response from Manager on 12 Apr 2024
Hello Per, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Rest assured we have shared your comments with our team to address these issues promptly. Guest satisfaction is our top priority, and we strive to make every stay memorable for all the right reasons.

4/10 Poor

Adriane

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Needed a quick room for the night and stopped here. It met the need. However it was very ill maintained. The water chest was leaking, the carpets matted, several alarms detached with wires just hanging, the sink in our room was falling off the wall, the bathtub shower handle not attached, mold looking stuff in the bathtub under the soap holder, the ac cover broken, the window shade crinkled and not working properly. On the plus the bed was clean with no bugs, and they had a very limited breakfast with waffles, milk, apples, apple juice and two types of cereal. The real banger was the man shouting in the hallways from 3am onward. Rated 2 stars for no bugs, and the staff was not rude. They required a $20 cash deposit which was weird but i got it back at check out with zero issue.
Response from Manager on 27 Feb 2024
Hello Adriane, Thank you for sharing your experience with us. We appreciate your feedback and will use it for further improvements. We're glad to hear you found our bed clean and the staff accommodating. Should you have any additional details to share, please feel free to contact us directly.

10/10 Excellent

SeeBobby

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Manager on 20 Feb 2024
Hello SeeBobby,Thanks for being an awesome guest! We are thrilled to hear that you had a wonderful experience during your stay with us! We look forward to welcoming you back in the future.

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff
Stayed 1 night in Feb 2024
Response from Manager on 15 Feb 2024
Hello Eddie,Thank you for your kind words about our staff! We pride ourselves on providing excellent service. We appreciate your feedback and hope to welcome you back in the future for another enjoyable stay.

4/10 Poor

Eddie

Stayed 1 night in Jan 2024
Response from Manager on 22 Mar 2024
Hello Eddie, We value your experience and regret any inconvenience you may have encountered during your stay. Please feel free to contact us directly to discuss any specific concerns you have, so we can address them promptly. We strive to make every guest's stay exceptional and hope to welcome you back for an improved experience.

6/10 Okay

James, Fort Worth

Travelled with family
Liked: Staff & service, amenities
The property is fine, just no laundry room to wash clothes, besides that my stay was average
Stayed 2 nights in Jan 2024
Response from Manager on 29 Jan 2024
Hello James,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the absence of a laundry room during your stay. We appreciate your overall satisfaction with our property and hope to welcome you back again in the future for an even better experience.

10/10 Excellent

Eddie

Stayed 1 night in Jan 2024
Response from Manager on 9 Feb 2024
Hello Eddie,Thank you for choosing our hotel for your recent stay! We're thrilled to hear that you had a fantastic experience with us. If there's anything else we can do for you, please don't hesitate to reach out. We hope to welcome you back again soon!

2/10 Terrible

Hilda Alejandra

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception tried to scam me, noisy, dirty sheets and hairy towels, cigarette smell, kids playing all the way all day and night long, housekeeping very unprofessional, besides being annoyed when I requested a sheet replacement. NEVER STAY HERE. I couldn’t sleep at all and I had a test next morning, it was horrible and disgusting.
Stayed 2 nights in Dec 2023
Response from Manager on 10 Jan 2024
Hello Hilda Alejandra, Thank you for taking the time to leave your feedback. We apologize for any inconvenience you experienced during your stay. We take these matters very seriously, and we will address them with our team for improvement. We appreciate your feedback and hope you will consider giving us another opportunity to provide you with a better experience in the future.

2/10 Terrible

Raul

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on 1 Feb 2024
Hello Raul, We're sorry to hear about your experience. Please feel free to reach out to our hotel directly so that we can address any issues you encountered during your stay. We value your feedback and want to ensure a better experience next time.

4/10 Poor

Travis

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Door would not lock on the dead bolt there were holes in the bed comforter hair in the shower
Stayed 1 night in Dec 2023
Response from Manager on 13 Dec 2023
Hello Travis, Thank you for bringing this to our attention. We apologize for any inconvenience caused during your stay. We appreciate your feedback and will share it with our team for improvements. We hope to have the opportunity to provide a better experience in the future.

10/10 Excellent

Claudia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on 17 Nov 2023
Hello Claudia,Thank you for taking the time to leave us a review! We're thrilled to see that you had such a positive experience during your stay with us. We strive to exceed our guests' expectations and it seems like we succeeded in doing so. If you have any further feedback or need assistance in the future, please don't hesitate to reach out.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel is in serious need of cleaning and updating, sink was falling off the wall, cold water in the shower didnt work, walls looked dirty.
Stayed 1 night in Nov 2023
Response from Manager on 15 Nov 2023
Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay. We apologize for any inconvenience you experienced. We appreciate your input and will address your concerns with our team for immediate attention. We strive to provide exceptional experiences for our guests and we hope to have the opportunity to welcome you back in the future to demonstrate our commitment to your satisfaction.

10/10 Excellent

Mohd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Manager on 12 Nov 2023
Hello Mohd,Thank you for taking the time to leave a review. We appreciate your feedback and apologize for any inconvenience you may have experienced during your stay. We strive to provide the best possible service to all our guests and will take your comments into consideration to improve our future guests' experiences.

10/10 Excellent

Charles

Stayed 1 night in Oct 2023
Response from Manager on 24 Oct 2023
Hello Charles,Thank you so much for your glowing review! We are thrilled that you had such a fantastic experience with us. We look forward to welcoming you back soon!

2/10 Terrible

Kyla

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Do Not Recommend
Do not recommend this property. Its in a bad area and multiple drug deals were happening just trying to check in. Its not a safe neighborhood. The front desk employees were friendly. Thats all the positive I have
Stayed 3 nights in Sep 2023
Response from Manager on 7 Oct 2023
Hello Kyla,Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve the guest experience.

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, room comfort
Not so clean. Drug use around motel also. Iron boxes are scarce you have to get one from the front desk and return it daily.
Stayed 1 night in Jul 2023
Response from Manager on 9 Aug 2023
Dear Guest,The cleanliness of our hotel and accommodation is a high-focus area, so I’m very sorry we let you down. We appreciate your candid feedback and do review it as a team to continually foster improvements. Thank you for staying with us and we hope to have the opportunity to deliver a more positive experience on a return visit.

2/10 Terrible

Jacqueline

Travelled with family
Disliked: Cleanliness, staff & service
Location I like. The feont desk told my us we had wait outside until check-in that was hours later- not allowed to wait inside. Today in Texas 103 degrees at the peak of the day. I was with my.mother Virgjnia who is 76 years old with type 2 diabetes. Rude. Unprofessional. Distateful. This Super 8 at 2050 beach is a no go hotel from now on.
Stayed 1 night in Jul 2023
Response from Manager on 30 Jul 2023
Hello Jacqueline,Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope to better serve you on a return visit.

4/10 Poor

KINGSLEY

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
It was a very poor standard condition both for cleanliness, and environmental. The hotel needs to be seriously improved. A lot of work needs to be done in the interior, and exterior. Also, breakfast is a sham. No fruits, no hot meals. No water, no provision for tea. They had a poorly made coffee, but no creamer. Though, the staff was quite friendly and helpful.
Stayed 3 nights in Jul 2023
Response from Manager on 27 Jul 2023
Hi Kingsley,The cleanliness of our hotel and accommodation is a high-focus area, so I’m very sorry we let you down. We appreciate your candid feedback and do review it as a team to continually foster improvements. Thank you for staying with us and we hope to have the opportunity to deliver a more positive experience on a return visit.

4/10 Poor

Curtis

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Very sketchy hotel that had damaged walls in our room and even had a trash bag over the smoke detector.
Stayed 2 nights in Jul 2023
Response from Manager on 25 Jul 2023
Hello Curtis, I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.

2/10 Terrible

Julio

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
There was trash in the front entrance and looks like it was there for days. Throughout the whole property, it smells like cannabis. My wife has asthma and we struggled to stay there longer. I told the front desk about my concerns that there were so many homeless gentleman Near the vehicles but the front desk didn’t do anything. I practically stayed up all night because I felt unsafe in my room.
Stayed 3 nights in Jul 2023
Response from Manager on 20 Jul 2023
Hello Julio, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

2/10 Terrible

Martha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Manager on 11 Jul 2023
Hello Martha,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

2/10 Terrible

Valerie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Misconduct by the entire staff
I requested a early check-in and didn't received it was charged 20 bucks for it and then when I was instructed to talk to the property manager about it I went up to the front desk to request property manager assistance and was asked to leave the property and never to come back just for asking for my early checkout fee back I also was putting a room that was not fully functional as a matter of fact the whole hotel was not functional it's under construction and they're understand trying to run a hotel of that capacity it's not doable and you will run into problems and issues with those personnel because of their attitudes .
Stayed 1 night in Jun 2023
Response from Manager on 11 Jul 2023
Hello Valerie, I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially since we were not able to address the issues and misunderstandings right away. Please reach out to us so we can gather more information and investigate this matter. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.

2/10 Terrible

Michelle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't ever book this hotel
This has to be the worst hotel I've ever stayed in. The halls were full of homeless people coming in to fill bags from the ice machine. All of the doors leading outside were damaged so that they didn't lock. It was very unsafe. I watched a couple of men bring in prostitutes. After 11p a prostitute knocked on our door. There was dirt on our pillows. The bathroom was in need of maintenance. In the morning there wasn't any food for breakfast. I had to repeatedly ask for milk. We should have left but it was so late when we got there I didn't know if we would be able to find another hotel. The hotel halls, lobby and dinning area were flifly.
Most of the doors leading outside were damaged so badly that they wouldn't lock.
The door in the bathroom wouldn't close
Only 1 light in the bathroom
Dirty pillow
Stayed 1 night in Jul 2023
Response from Manager on 7 Jul 2023
Hello Michelle,We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason we're sincerely sorry to have failed to meet your needs. We certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

6/10 Okay

Randolph

Travelled with group
Liked: Cleanliness, staff & service
Room was clean and comfortable and staff I interacted with was friendly but didn't care for the neighborhood or dining options in the area. Not much for the breakfast area either.
Stayed 1 night in Jun 2023
Response from Manager on 28 Jun 2023
Hello Randolph, Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is good to hear from you and we greatly appreciate that you have taken the time to share your experience at our hotel! We would love to have you back and we do hope to see you again soon.

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Manager on 15 Jun 2023
Hello Raymond,It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon.

8/10 Good

Karen

Liked: Staff & service, room comfort
Disliked: Cleanliness
Staycation in room#108
The room service was not up to my standards, I cleaned and sanitized the room to my comfort level. The young lady at the front desk was very pleasant to talk with. The motel was under going renovations and materials was along the hallway. However, once settled in the room everything was nice and cozy. I will return once repairs are completed. It was a nice staycation from home. Room #108 is nice and clean for the next guest.
Stayed 1 night in Jun 2023
Response from Manager on 3 Jun 2023
Hello Karen,Thank you for taking the time to share. We appreciate your feedback regarding our service as well as our front desk. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

6/10 Okay

James

Travelled with family
Disliked: Property conditions & facilities
Stayed 2 nights in May 2023
Response from Manager on 23 May 2023
Hello James,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean
Stayed 5 nights in Mar 2023
Response from Manager on 7 Apr 2023
Dear Guest,Thank you so much for your compliments as it is extremely rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We are overjoyed to hear that you had a great time with us, and we thank you for sharing your experience!

4/10 Poor

Melinda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DIRTY UNSAFE
Stayed 2 nights in Mar 2023
Response from Manager on 4 Apr 2023
Hello Melinda, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed especially those that you’ve shared about the cleanliness of the rooms. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

2/10 Terrible

Norman

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from Manager on 15 Mar 2023
Hello Norman,Thank you for sharing this rating, and we welcome you to visit us again anytime.

2/10 Terrible

Mario

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Take your own towel
Stayed 1 night in Mar 2023
Response from Manager on 13 Mar 2023
Hello Mario,Thank you for sharing your experience with us. We appreciate the input referring to our hotel. We are always looking for ways to improve upon the guest experience so thank you for sharing.

10/10 Excellent

Raul

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Manager on 7 Mar 2023
Hello Raul,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

6/10 Okay

Caleb

Travelled with partner
Liked: Staff & service, amenities
Room was pretty good considering the outside wasn’t updated
Stayed 2 nights in Feb 2023
Response from Manager on 8 Mar 2023
Hello Caleb, Thank you for sharing how we have provided you with clean accommodations and friendly services during your stay. We appreciate your honest feedback and are sorry to learn our older building didn't fully meet your needs aesthetically. We thank you for your business and helpful feedback and hope to be of service to you again with a future stay

6/10 Okay

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Sketchy area, there was someone passed out in a car in the parking lot and people trying to stay in the hall after being kicked out. The hallways smelled of pot.
Stayed 4 nights in Jan 2023
Response from Manager on 25 Jan 2023
Hello Angela, Thank you for taking the time to leave your feedback. I am appalled to hear that you did not feel safe during your most recent stay with us. I want to assure you that we take the security of our guests extremely seriously. We do whatever is within our control to create a peaceful, safe and hospitable environment. Your comment has been forwarded to the management and will be discussed with the security and front desk staff.

8/10 Good

Adolfo

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2023
Response from Manager on 24 Jan 2023
Hello Adolfo,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

2/10 Terrible

Laurie

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Manager on 17 Jan 2023
Hello Laurie, We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

4/10 Poor

Arturo

Disliked: Cleanliness, property conditions & facilities, room comfort
Not a happy costumer
They did not clean my room the next day thete was a smell inside the room carpet was very dirty. Did not sleep well because some was fighting out side
Stayed 2 nights in Nov 2022
Response from Manager on 27 Nov 2022
Hello Arturo, Through feedback like yours, we are able to address our weaknesses and improve upon them and we thank you for taking the time to write. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Again, thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience. We hope that you will change your mind about giving us a second chance and that you will someday return to be impressed by the changes we've made.

2/10 Terrible

Michele

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Manager on 3 Nov 2022
Hello Michele,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

6/10 Okay

Dheeraj

Travelled with partner
Disliked: Amenities, property conditions & facilities
Let’s be honest. It’s a budget hotel. Very accessible right off the highway. Room is clean, bed is comfortable. Other than that, hallways are gross, Clientele is loud and noisy through the night, “breakfast” is cereal, apples, and prepackaged muffins. If you just need a place to stay without spending a lot, this place is fine. If you’re expecting any more than that, spend the extra money for a higher end hotel.
Stayed 1 night in Oct 2022
Response from Manager on 3 Nov 2022
Hello Dheeraj,We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement.

4/10 Poor

Emmanuel

Travelled with group
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Mala experiencia
La habitación recién remodelada, cómoda en general, tuvimos que pedir el control remoto de la tv, solo pusieron 2 toallas y éramos 4 huéspedes. El desayuno, pésimo, solo mezcla para wafles, no había ni platos, no leche, no jugo, no cereal, muy sucio el area del desayunador
Stayed 1 night in Jul 2023
Response from Manager on 1 Aug 2023
Hello Emmanuel,Thank you for sharing your experience. We truly appreciate the insight regarding our area as well as our tv. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

8/10 Good

Leila

Stayed 2 nights in Apr 2023
Response from Manager on 28 Jul 2023
Hello Leila,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

2/10 Terrible

VICTOR

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Manager on 31 Mar 2023
Hello VICTOR,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.