Rooftop terrace

Reviews of Hyatt Place Fort Worth/TCU

3 out of 5
Hyatt Place Fort Worth/TCU
3029 SANDAGE AVE, Fort Worth, TX

Reviews

9.2

Wonderful

Rating 10 - Excellent. 327 out of 426 reviews" "
Rating 8 - Good. 51 out of 426 reviews" "
Rating 6 - Okay. 26 out of 426 reviews" "
Rating 4 - Poor. 14 out of 426 reviews" "
Rating 2 - Terrible. 8 out of 426 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Roy

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
All of the above
Stayed 2 nights in May 2024
Response from Customer Service on 12 May 2024
Roy, it's great to hear that you had a positive experience at the Hyatt Place Fort Worth / TCU. We sincerely appreciate your kind words and are happy you chose us for your stay. Should you visit Fort Worth again, we hope you will consider making our hotel your home away from home.

10/10 Excellent

Robert, Bakersfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place !
Stayed 1 night in May 2024
Response from Customer Service on 11 May 2024
Robert, it's delightful to hear you found the Hyatt Place Fort Worth / TCU to be a great destination. We truly appreciate your feedback. We look forward to making your next stay just as enjoyable.

10/10 Excellent

Lupita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Customer Service on 5 May 2024
Lupita, we're thrilled to note your excellent rating for Hyatt Place Fort Worth / TCU. We appreciate your support and look forward to your next visit. Thank you for choosing us.

10/10 Excellent

BARRY, Hull

Stayed 1 night in Apr 2024
Response from Customer Service on 4 May 2024
Barry, thanks for the 5-star rating for your stay at Hyatt Place Fort Worth / TCU. It's truly glorious to know you found your time with us satisfying. We're eager to provide another exceptionable experience on your next visit.

10/10 Excellent

Mary Ann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the accommodations were great and key to our lovely stay.
Stayed 3 nights in Apr 2024
Response from Customer Service on 2 May 2024
Mary Ann, it warms our hearts to hear that you had a magnificent stay at Hyatt Place Fort Worth / TCU. It's delightful that our team members and top-notch facilities played such a crucial part in making your visit memorable. We're thrilled to welcome you back for another wonderful experience soon.

10/10 Excellent

David, Littleton

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Near the baseball stadium and shopping
Stayed 2 nights in Apr 2024
Response from Customer Service on 28 Apr 2024
David, it's wonderful to know that you appreciated the strategic location of Hyatt Place Fort Worth / TCU, conveniently close to the baseball stadium and shopping outlets. We're glad that being near these locations enhanced your stay and we look forward to hosting you on future visits.

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here when visiting the TCU campus.
Stayed 1 night in Apr 2024
Response from Customer Service on 29 Apr 2024
Carla, it's heartening to hear that Hyatt Place Fort Worth / TCU is your accommodation of choice when visiting the TCU campus. We are indeed fortunate to be able to provide you with an amenable experience. We eagerly await your return and look forward to serving you again soon.

6/10 Okay

Liz

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is located right on the TCU campus. It was my first visit to Texas and I didn’t realize the distance from this location to downtown Dallas, where I needed to be. On Thursday night the rooftop lounge was hosting karaoke which was very loud and went late into the night, which disturbed my sleep. Bed was comfy, but I reserved for a King bed, not two doubles.
Stayed 2 nights in Apr 2024
Response from Customer Service on 27 Apr 2024
Liz, thank you for sharing your experience. It's pleasing to know you appreciated the comfortable bed. It seems that the hotel's location and the nighttime activity weren't ideally suited to your needs and we apologize if you found any inconvenience. We make sure to inform our guests about local events, especially those that might be noisy. Regrettably, it appears some confusion arose with your room type. We encourage guests to contact our team members directly with any concerns during their stay, so we can resolve issues promptly. We hope for the opportunity to serve you better in the future.

10/10 Excellent

Paul

Liked: Amenities, property conditions & facilities
Great location next to TCU
Stayed 1 night in Apr 2024
Response from Customer Service on 25 Apr 2024
Paul, thank you for your feedback! We're thrilled to know you appreciated our strategic location near TCU at Hyatt Place Fort Worth. We hope to welcome you back in the future!

10/10 Excellent

Kristopher

Stayed 3 nights in Apr 2024

10/10 Excellent

Dario

Stayed 1 night in Apr 2024
Response from Customer Service on 13 May 2024
Dario, thank you for your excellent score. We're thrilled to know that your stay at Hyatt Place Fort Worth / TCU lived up to your expectations. Your feedback is greatly appreciated and we look forward to welcoming you again on your next visit.

10/10 Excellent

claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Perfect breakfast!
Stayed 2 nights in Apr 2024
Response from Customer Service on 20 Apr 2024
Claudia, your words made our day! Our Hyatt Place Fort Worth / TCU team appreciates your high praise about their service and our breakfast. We eagerly await your return for another perfect stay.

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Paying for parking is the only down fall.
Stayed 4 nights in Mar 2024
Response from Customer Service on 20 Apr 2024
Julio, it's encouraging to hear that you had an overall good experience at Hyatt Place Fort Worth/TCU. Your feedback about the parking fee is noted and will be considered in our continuous improvements to guest satisfaction. We can't wait to welcome you again.

10/10 Excellent

Jacquelyn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop bar is a neat idea.
Stayed 1 night in Apr 2024
Response from Customer Service on 17 Apr 2024
Jacquelyn, we are thrilled to hear that you appreciated the unique concept of the rooftop bar at Hyatt Place Fort Worth / TCU. We hope to have the pleasure of welcoming you back in the near future.

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Apr 2024
Response from Customer Service on 16 Apr 2024
Manuel, we are thrilled to hear about your great experience at Hyatt Place Fort Worth / TCU. We look forward to your next visit.

8/10 Good

Thomas

Stayed 2 nights in Apr 2024

8/10 Good

Lorie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is nice and spacious. The mattress, needs improvement. I do find it a coincidence that an assessible room is the furtherest down the hall. I don't need a wheelchair, I do have a heart condition. That walk was a bit tiring. Love the shower, could be a bit larger.
Stayed 2 nights in Apr 2024
Response from Customer Service on 11 Apr 2024
Lorie, it's lovely to hear that you found the room at Hyatt Place Fort Worth / TCU to be nice and spacious and that you enjoyed the shower. We take note of your feedback on mattress comfort and room location, and appreciate you bringing it to our attention. Your comfort and well-being are our utmost priority. We are looking forward to providing you with an even better experience on your next stay.

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great breakfast and comfy beds!
Stayed 3 nights in Apr 2024
Response from Customer Service on 11 Apr 2024
Sarah, it's wonderful to hear that you enjoyed your stay at the Hyatt Place Fort Worth / TCU. We're delighted to know our cleanliness, tasty breakfast options, and comfortable bedding positively contributed to your experience. We appreciate your feedback and can't wait to welcome you back!

10/10 Excellent

Ana

Liked: Cleanliness, amenities
Love their breakfast
Stayed 2 nights in Feb 2024
Response from Customer Service on 1 Mar 2024
Ana, we're elated to hear that you thoroughly enjoyed the breakfast at Hyatt Place Fort Worth / TCU. It's wonderful to see that our offerings added to your overall positive experience. We're eager to welcome you back for more delightful meals in the future.

8/10 Good

Kara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Customer Service on 27 Feb 2024
Thank you for the great rating, Kara!It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at Hyatt Place Fort Worth / TCU. We'd like to share an even better experience with you soon.

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place friendly people
Response from Customer Service on 25 Feb 2024
Thomas, thank you for sharing your appreciation for Hyatt Place Fort Worth / TCU. It's wonderful to hear how much you enjoyed our welcoming environment and the friendliness of our team members. We look forward to welcoming you back in the future.

10/10 Excellent

Donald

Stayed 1 night in Feb 2024
Response from Customer Service on 17 Feb 2024
Donald, it's wonderful to hear that your stay at Hyatt Place Fort Worth / TCU was positive. We appreciate your feedback and look forward to hosting you again in the future.

10/10 Excellent

Pam

Stayed 2 nights in Feb 2024
Response from Customer Service on 11 Feb 2024
Thank you for the fantastic rating, Pam!It's outstanding you had such a wonderful experience at Hyatt Place Fort Worth / TCU. We care about the satisfaction of our guests. We can't wait to see you again soon!

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Customer Service on 11 Feb 2024
Thank you for the 10/10 rating, Melissa!It's excellent you enjoyed your time at Hyatt Place Fort Worth / TCU so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Customer Service on 7 Feb 2024
Chris, it's fantastic to hear that you had a stellar experience at Hyatt Place Fort Worth / TCU. Our team members strive to offer a high-quality experience and we're delighted your visit reflected this. We look forward to welcoming you back in the future!

10/10 Excellent

phoebe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient location
Stayed 1 night in Feb 2024
Response from Customer Service on 6 Feb 2024
Hi Phoebe,Thank you for taking the time to go on-line and leave a review to let us know about your experience at our hotel. We are very appreciative of the great scores you gave us and we will make sure they are shared with the entire team! Thanks again, and we look forward to seeing you back at the Hyatt Place Ft Worth/TCU again!

8/10 Good

Virginia

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Customer Service on 5 Feb 2024
Thank you for the 4-star rating, Virginia!We are delighted to see that you had a wonderful time at Hyatt Place Fort Worth / TCU. We're so glad that you felt nicely accommodated during your stay, and we look forward to a future visit from you!

10/10 Excellent

Monna

Stayed 1 night in Jan 2024
Response from Customer Service on 20 Mar 2024
Monna, thank you for choosing Hyatt Place Fort Worth / TCU and taking time to rate your stay. We're delighted our service and offerings met your expectations. It would be a pleasure to welcome you back next time your travels bring you to Fort Worth.

10/10 Excellent

Monna

Stayed 1 night in Feb 2024
Response from Customer Service on 20 Mar 2024
Monna, thank you so much for your Expedia rating! It's great to hear you had an enjoyable time at Hyatt Place Fort Worth / TCU. We strive to offer an exceptional experience to all our guests and it brings us joy knowing we accomplished that with you. Looking forward to welcoming you back in the future.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very cordial and helpful.
Stayed 1 night in Jan 2024
Response from Customer Service on 2 Feb 2024
Thomas, thank you for taking the time to give us a review of your experience here and that our team members at Hyatt Place Fort Worth / TCU left such a wonderful impression on you. Their aim is always to provide exceptional service to our guests. We are looking forward to hosting you again in the future. Thanks again!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful at check-in and great breakfast. Enjoyed our stay here while visiting TCU. The small purple accents made it feel like an extension of campus.
Stayed 1 night in Jan 2024
Response from Customer Service on 28 Jan 2024
Thank you for your lovely feedback about Hyatt Place Fort Worth / TCU. We are thrilled you found the check-in process smooth and the breakfast enjoyable. We take pride in our decor, aiming to make our guests' stay as enjoyable as possible, including visiting TCU. We hope to welcome you back soon.

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meh
Staff was great. Room is just weird design. Electric-blackout shutters that were complicated and just wonky. The “barn” style door to the shower-toilet is just a silly idea. Other than that - it was not bad. But if there were other options on TCU campus - I would likely not do it, again.
Stayed 1 night in Jan 2024
Response from Customer Service on 22 Jan 2024
Michael, it's good to hear that our team members were able to provide you with great service. Thank you for your feedback regarding the room’s layout and specific features. It's our goal to make sure our guests have a comfortable, convenient stay. We ask that you give us the opportunity to accommodate you again in the future.

10/10 Excellent

Delia, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
My husband and son's had a wonderful get away.
Stayed 1 night in Jan 2024
Response from Customer Service on 16 Jan 2024
Delia, it's excellent to hear that your family had such a terrific getaway at Hyatt Place Fort Worth / TCU. We appreciate your gracious feedback and look forward to welcoming your family back for another wonderful stay.

10/10 Excellent

Joella Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Dec 2023
Response from Customer Service on 13 Jan 2024
Joella, it's fantastic to read you had such a wonderful experience at the Hyatt Place Fort Worth / TCU. Your simple yet powerful expression of 'great' means a lot to our team. Looking forward to welcoming you back in the future.

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great area, great staff, super clean,
Stayed 8 nights in Dec 2023
Response from Customer Service on 13 Jan 2024
Mario, it's wonderful to see that Hyatt Place Fort Worth / TCU hit the mark for you on so many levels! Your praise for our prime location, pristine environment, and dedicated team members is truly appreciated. We're eagerly waiting for your next visit!

10/10 Excellent

Jessica

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Customer Service on 13 Jan 2024
Jessica, we're thrilled to know you had a perfect stay at Hyatt Place Fort Worth / TCU. Our dedicated team members are passionate about ensuring our guests enjoy their visit. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Frog Town @ Cow Town
A quick weekend trip to the Frog Town section (TCU) of Cow Town.
Stayed 1 night in Dec 2023
Response from Customer Service on 3 Jan 2024
Glenda, thank you for choosing Hyatt Place Fort Worth / TCU for your quick weekend adventure. We're thrilled that you enjoyed your stay in the lively TCU area. We hope to welcome you back for more weekend trips in the future. Safe travels until then!

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay at the Hyatt Tcu. It was very clean and beds were comfortable. The breakfast was very good . Would definitely stay here again!
Stayed 2 nights in Dec 2023
Response from Customer Service on 1 Jan 2024
Thomas, it brings us great joy to hear that you thoroughly enjoyed your stay at the Hyatt Place Fort Worth / TCU. It's wonderful to know that our cleanliness measures, comfortable beds, and appetizing breakfast met your expectations. We eagerly anticipate your next visit.

10/10 Excellent

Dominique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Customer Service on 31 Dec 2023
Dominique, it's wonderful you had a spectacular stay at Hyatt Place Fort Worth / TCU and deeply appreciated our service. It's pleasing to see our efforts being recognized. We're grateful for your feedback and anticipate your next visit with us.

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Customer Service on 31 Dec 2023
Thanks for the great rating, Alan!We are always working very hard to provide the best experiences for all of our guests. It's great to see that you enjoyed yourself! We hope you plan on visiting Hyatt Place Fort Worth / TCU soon, we'd love to have you back!

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are visiting TCU or the immediate area this hotel is perfect. Walking distance to campus and lots of food options for all your meals.
Stayed 3 nights in Dec 2023
Response from Customer Service on 26 Dec 2023
John, thank you for the glowing review. It truly warms our hearts to learn that you appreciated the unbeatable location of Hyatt Place Fort Worth / TCU, catering to the needs of all our guests especially those visiting TCU. We are also thrilled that our close proximity to various dining options enhanced your stay. We hope to welcome you back in the future. Safe travels!

10/10 Excellent

Roderick, Atlanta

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Customer Service on 25 Dec 2023
Thank you for this excellent rating, Roderick!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Hyatt Place Fort Worth / TCU! We'd love to host you again someday for yet another unforgettable visit.

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Customer Service on 26 Dec 2023
Thank you for taking the time to leave this wonderful rating, Ricardo! We hope to see you again soon at Hyatt Place Fort Worth / TCU so we can share yet another amazing experience!

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good. Breakfast buffet better than expected.
Stayed 2 nights in Dec 2023
Response from Customer Service on 18 Dec 2023
John, it's delightful to hear your stay at Hyatt Place Fort Worth / TCU surpassed your expectations, particularly when it comes to our breakfast offerings. We appreciate your review and look forward to the pleasure of having you with us again.

10/10 Excellent

Kelli

Stayed 1 night in Dec 2023
Response from Customer Service on 19 Dec 2023
Thanks, Kelli! It's outstanding your time at Hyatt Place Fort Worth / TCU was fantastic. We can't wait until your next visit!

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hyatt had such a great feel, was so clean, and I honestly had one of the best sleeps I've had in a while there. The only issue I had was that our room key sensor lost its charge, and we needed to get it replaced -- but staff was on it immediately. Other than that, couldn't ask for a better stay.
Stayed 1 night in Dec 2023
Response from Customer Service on 11 Dec 2023
Michael, it's wonderful to read about your exceptional experience at Hyatt Place Fort Worth / TCU. We appreciate your compliment regarding the ambiance and cleanliness, and we're glad that you were able to achieve such quality sleep. As for the inconveniences with the room key sensor, your understanding while our team members promptly addressed the matter is appreciated. We're delighted that your stay was otherwise fantastic, and we'd love to welcome you back for another memorable visit soon.

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Customer Service on 11 Dec 2023
April, it's wonderful to see your perfect rating for the Hyatt Place Fort Worth / TCU! We are thrilled that you had a great experience with us. We hope to welcome you back soon!

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Customer Service on 5 Dec 2023
Angela, thank you for your 10/10 rating! We're glad to hear that your experience at our Hyatt Place Fort Worth / TCU exceeded your expectations! We will make sure to pass your review along to the staff so they can celebrate your score. We are look forward to seeing you again when you are back in our area.

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and very friendly! Hotel was so clean & room was great!
Stayed 2 nights in Dec 2023
Response from Customer Service on 5 Dec 2023
Beth, thank you for your glowing feedback about your stay at Hyatt Place Fort Worth / TCU. We're pleased to hear that you had a pleasant encounter with our warm and welcoming colleagues and that you appreciated the cleanliness of our facility as well as your room. We certainly look forward to welcoming you back on future visits to Fort Worth.

10/10 Excellent

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice. Very comfortable beds and great location. Staff was very friendly.
Stayed 1 night in Nov 2023
Response from Customer Service on 28 Nov 2023
Matthew, it's wonderful to hear your stay at Hyatt Place Fort Worth / TCU exceeded expectations, particularly in terms of cleanliness and comfort. We're glad you found our location to be convenient, and it's pleasing to know our team members contributed positively to your experience. We hope to have the pleasure of welcoming you back in the future.