Search Winery Hotels in Fort William

"The hotel is very run down. The bedroom was ok but smelt like someone had been smoking in it. The Scouse female member of staff had zero customer service skills! On check in we were completely ignored as she argued with another member of the team about another guests breakfast payment. The gentleman who check me in was polite. We came to the bar later on for a drink and the same female member of staff once again ignored us completely and couldn't even acknowledge our presence. Another female member of staff came from through the back and yelled..."is anyone waiting". Food manners cost nothing and can either make it break the experience of an average hotel. I wouldn't return."

"Dated but very comfortable."

"Clean room friendly staff"

"Lovely welcoming staff who was on in the evening. We had a superior room which was fine, some of the hotel is bit tiered looking as you would expect from a Victorian Highland hotel but communal dinning and sitting areas are clean and well kept. Buffet breakfast we great "

"It is an amazing place - beautiful - our suite (queen’s suite) was incredible. The staff are amazing and cannot do enough to make your stay perfect. The food is incredible- highly recommend their amazing dinner service. This our second time staying there and we will come back next year."